Bureaucratic Orientation Scale

THE BUREAUCRATIC

ORIENTATION SCALE

Submitted By:

Nishita Bhasin

OBJECTIVE To determine whether an individual

would enjoy working in a bureaucracy.

INTRODUCTION The Bureaucratic Form of Organization

A bureaucracy is a rational, systematic, and precise form of organization in which rules, regulations, and techniques of control are precisely defined.

Bureau is a French word for office. Max Weber conceived it to be the ideal

organization with the following characteristics: Rules and regulations properly defined High degree of job specialization Emphasis on rules to control behavior All administrative actions recorded in writing Hierarchy given importance

Machine BureaucracyAn ideal organization that standardizes

work processes and is efficient.Best suited to large organizations.

Professional BureaucracyComposed of highly skilled professionals It decentralizes decision making and is less

formal.Best suited for accounting firms,

universities etc.

STRUCTURE OF QUESTIONNAIRE The questionnaire consists of 20

questions followed by two options- “Mostly Agree” and “Mostly Disagree”

Based on the key given a score is calculated and the interpretation is done based on the key.

KEY Score of 15-20: You would enjoy working

in a bureaucracy Score of 8-14: You would experience a

mixture of satisfaction and dissatisfaction if working in a bureaucracy

Score of 0-7: You would most likely be frustrated if working in a bureaucracy, especially a large one.

SURVEY SAMPLE Total Respondents: 104

Males: 72Females: 42Working Professionals: 79Non-working: 35 72

42

RespondentsMalesFemales

79

35

RespondentsWorking Pro-fessi-nalsNon-work-ing

DATA COLLECTION SOURCE Data has been collected from:

For Working Professionals: Private-sector: Infosys Technologies, MNYL, ICICI

Pru and others Public -sector: U.P.P.C.L.

For Students: University of Delhi and others

ANALYSIS OF MALE RESPONDENTS Total Male Respondents: 72 Max Score:17 Min Score: 4 Avg Score: 12.57

17

50

5

ResponseEnjoyMixedFrustrated

ANALYSIS OF FEMALE RESPONDENTS Total Female Respondents: 42 Max Score: 17 Min Score: 6 Avg Score: 11.57 4

35

3Response

EnjoyMixedFrustrated

ANALYSIS OF WORKING PROFESSIONALS Total Female Respondents: 79 Max Score: 17 Min Score: 4 Avg Score: 12.83

16

61

2 Response

EnjoyMixedFrustrated

ANALYSIS OF PUBLIC-SECTOR RESPONDENTS Total Pubic-Sector Respondents: 21 Max Score: 17 Min Score: 11 Avg Score: 13.95

7

14

Response

EnjoyMixedFrustrated

ANALYSIS OF PRIVATE-SECTOR RESPONDENTS Total Private-Sector Respondents: 58 Max Score: 17 Min Score: 4 Avg Score: 12.43

10

46

2Response

EnjoyMixedFrustrated

ANALYSIS OF STUDENT RESPONDENTS Total Private-Sector Respondents: 35 Max Score: 17 Min Score: 5 Avg Score: 10.85

9

22

4Response

EnjoyMixedFrustrated

HYPOTHESIS 1 Ho: NULL HYPOTHESIS

There is no significant difference in the preference for bureaucracy between males and females.

Ha: ALTERNATE HYPOTHESIS

There is a significant difference in the preference for bureaucracy between males and females.

χ2  Observed: 0.3234 Χ2 Critical: 5.99 Level of significance: 5% Degree of freedom=2 Conclusion: Since χ2  Observed<Χ2 Critical,

hence we accept Ho There is no significant difference in the

preference for bureaucracy between males and females.

HYPOTHESIS 2 Ho: NULL HYPOTHESIS

There is no significant difference in the preference for bureaucracy between students and working professionals.

Ha: ALTERNATE HYPOTHESIS

There is a significant difference in the preference for bureaucracy between students and working professionals.

χ2  Observed: 0.88854 Χ2 Critical: 5.99 Level of significance: 5% Degree of freedom=2 Conclusion: Since χ2  Observed<Χ2 Critical,

hence we accept Ho There is no significant difference in the

preference for bureaucracy between students and working professionals

HYPOTHESIS 3 Ho: NULL HYPOTHESIS

There is no significant difference in the preference for bureaucracy between public sector and private sector employees.

Ha: ALTERNATE HYPOTHESIS

There is a significant difference in the preference for bureaucracy between public sector and private sector employees.

χ2  Observed: 0.4076 Χ2 Critical: 5.99 Level of significance: 5% Degree of freedom=2 Conclusion: Since χ2  Observed<Χ2 Critical,

hence we accept Ho There is no significant difference in the

preference for bureaucracy between public sector and private sector employees.

CONCLUSION Thus we see that the questionnaire helps in

measuring the Bureaucratic Orientation Scale for an individual

There is no significant difference in the preference for bureaucracy between public sector and private sector employees.

There is no significant difference in the preference for bureaucracy between students and working professionals.

There is no significant difference in the preference for bureaucracy between males and females.

LIMITATIONS Small sample size may not be able to

produce the desired results Non sampling errors may occur

REFERENCES :

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