BUPA-How to Submit Claims Online

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HOW TO SUBMIT CLAIMS ONLINE

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How to submit claims online?

1. Go to www.bupa.com.sa

2. Click on “Login ” on the top of the page (if you are already registered

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How to submit claims online? 3. Choose “ member” from the drop -down list 4. Enter your “ membership number” which contains (7) digits in your Bupa card in the “Log in ID” �eld 5. Enter your “ password 6. Click “LOGIN”

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How to submit claims online?

7. Click on “Submit reimbursement”

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8. A page will appear

with policies and

required documents for

submitting

reimbursement. After

viewing and

understanding it, click

“Proceed”

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How to submit claims online?

9. Select the name of the member who got the service from “Select Member”

drop-down list and automatically the “Membership No., “Company Name” and

“Mobile Number” (if registered) will be filled-in

Note: if the mobile number or email is incorrect, please feel free to change

them

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10. “Tick” on one of the reasons for not using Bupa listed Healthcare Providers

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How to submit claims online?

11. Fill-in the invoices details (Number of invoices, total amount and

choose the currency code. After that, click “Add”

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12. Click “Upload” after uploading the invoices and supportive documents

as per the reimbursement policy (i.e. medical reports)

Note: Max individual file upload size is 5 MB. Note that attempting to upload large files over a

slow internet connection may result in a timeout.

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How to submit claims online?

13. In Payment Details, choose payment type “EFT (Electronic Fund Transfer)”

so you can receive the amount in your account. Once you click on EFT, your

account details will appear automatically (just choose the name of the bank)

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14. “Click” on the

declaration tick box

after reading the

terms and conditions 15. Click on

“Submit”