Built for Hospitality Comcast Business call 786 558 4440

BUILT FOR HOSPITALITY

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COMCAST BUSINESS

BUILT FOR

HOSPITALITY MIGUEL SPENCER Senior Business Account Executive [email protected]

+1 786 558 4440 office

BUILT FOR HOSPITALITY

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COMCAST BUSINESS HOSPITALITY

Comcast Business Hospitality solutions help hotels provide a

superior guest experience and drive back office efficiencies

Ethernet & Internet

• Speeds that scale from

1Mbps to 10Gbps

Voice

•Advanced mobility features to

support “anytime/anywhere”

access

HD TV

• More than 50 channels of

sports, entertainment & news

BUILT FOR HOSPITALITY

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WHY COMCAST BUSINESS HOSPITALITY?

• Comcast Business Hospitality is a single source provider of data, video and voice

services packaged in one integrated offering customized for the hospitality industry

• Comcast Hospitality services help improve operational efficiency and overall guest

satisfaction

• Hospitality data services can scale quickly to meet growing business needs and

peak usage periods

• Comcast’s network provides hotels with a reliable connection—even across

geographically dispersed properties—and enables them to deliver seamless data,

video and voice services

• Hotel needs can be addressed any time of day, with our 24 x 7 x 365 Enterprise

support team

• Hotels benefit from fast network speeds of up to 10Gbps, a robust HD channel lineup

to an unlimited number of rooms, and quality voice services

HOSPITALITY

PRODUCT

PORTFOLIO

BUILT FOR HOSPITALITY

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EXPLODING BANDWIDTH DEMANDS IN THE HOSPITALITY INDUSTRY

Increased Internet traffic can result in a stressed network

infrastructure, driving the need for a robust, reliable data solution.

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WHAT’S DRIVING I.T. DECISION MAKERS TO RETHINK THEIR INTERNET SOLUTION?

Customer Trends

Internet connectivity is now a guest expectation

• Guests travel with an average of three devices

• Streaming movies, accessing the cloud and downloading music

are new forms of “in-room” entertainment that require a robust

data connection

• Business travelers require a secure connection to their corporate networks

Slow Internet connections can drive down guest satisfaction

• Negative social media reviews can impact future business

Guests expect a “home away from home” experience

• Guests have robust Wi-Fi, high speed Internet and HD TV services at home

• Hotel in-room entertainment options need to be on par with home

entertainment

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WHAT’S DRIVING I.T. DECISION MAKERS TO RETHINK THEIR INTERNET SOLUTION?

Back Office Needs

• Hotel operators require a reliable, scalable and secure data solution

to keep up with the pace of today’s business environment

• Property management systems and reporting systems are moving

to the cloud. Fast, secure and direct access to customer data is

needed

• Managing an efficient back office to control overhead costs helps

hoteliers focus on providing better guest services

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY ETHERNET

Delivers significant data performance on proven technology.

Guests have the bandwidth they need to stream videos and surf the web from multiple devices.

The back office has the capacity to access cloud-based business applications.

• Scalable bandwidth levels from 1Mbps to 10Gbps that can be easily

adjusted based on guest demand, often with a single phone call

• Connect geographically dispersed properties

• Cost-effective alternative to older technologies like T1 lines

• High performance network well-suited to support guest Wi-Fi connections

• Perfectly suited for properties with 100 rooms or more

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY INTERNET

Multiple speed tiers are available to fit any budget and to address

growing data demands.

•Two modems, so back office needs are not impacted by surges in guest demand

•Downloads up to 100Mbps—up to 5 times faster than slow DSL

•Microsoft® Exchange included for advanced communication and collaboration

•Comprehensive security tools included with Norton™ Internet Security Online

HOSPITALITY PRODUCT PORTFOLIO

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Download Speeds

Used under license from PCMag.com.

© 2012 Ziff Davis, Inc.

HOSPITALITY INTERNET: FAST KEEPS GETTING FASTER

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY HD TV

Guests get the robust, high-definition line-up of sports,

news and entertainment programming they expect.

• Quality HD programming for exceptional in-room viewing experiences

• Local channels and cable sports networks are included

• Premium channels available for popular entertainment programming

• Packages available for lobbies, conference rooms, bars, restaurants,

and fitness centers

• Set-top-box and remote management equipment options available

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY VOICE EDGE

Robust, cloud-based hosted solution that helps optimize

a hotel’s back office communications capabilities.

•Advanced mobility features to support “anytime/anywhere” access to hotel staff

•All feature functionality is deployed in the network rather than on premise, which

helps reduce communications costs

•Automatic re-routing of incoming calls in the case of a power outage or natural disaster

to help ensure business voice continuity

•Packages that include advanced Polycom Phones with high definition audio quality

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY PRI

• Flexible and intelligent way to maximize

next generation voice services based on

Comcast’s advanced IP Network, using

your existing PBX.

• Scalable service allows you to add

channels according to your needs.

• Consolidate business lines to a single

facility for integrated voice and data

capabilities.

• Ideal to support hotel guest rooms

HOSPITALITY PRODUCT PORTFOLIO

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HOSPITALITY VOICE LINES FOR BACK OFFICE

Call Productivity Features

• Unlimited nationwide local and long-

distance calling

• Call Hold & Call Transfer

• 3-Way Conference Calling

• Call Forwarding (selective, unconditional)

• Anonymous Call Rejection

• Caller ID with Call Waiting

• Hunt Group

• Call Waiting

• Caller ID Speed Dial 8 & Speed Dial 30

Advanced Voice Mail Features

• E-mail or text notification of voicemail

• Listen to voicemail from any phone

• Check call history online

• Manage voicemail online

COMCAST

COMCAST CORPORATION

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COMCAST’S PATH TO SUCCESS

1963 Comcast founded as a single-system cable

operation in Tupelo, MS

2003 Comcast unveils

Digital Video

Recorder (DVR)

2008 Nearly 10 billion

VOD views

2005 Home phone & “Triple

Play” introduced to

customers

2006 Business Services formed

Over 1 million Comcast Digital

Voice customers

1972 Comcast’s Initial Public Stock

Offering

2011 Business Services introduces Metro

Ethernet & Advanced Voice

Business Class named Fastest

Business ISP

NBCUniversal transaction completed

2013 First Service Provider in the world to

achieve MEF 2.0.

Named MEF 2013 Carrier Ethernet

Regional Service Provider of the Year for

North America

1996 Comcast debuts

Internet service

2010 Business Services

acquires NGT &

CIMCO

2002 Comcast and AT&T merge

First Video on Demand (VOD)

service launched

2014 Named Fastest Growing Ethernet Provider

by Vertical Systems Group

COMCAST CORPORATION

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COMCAST CORPORATION

Communications • Information • Entertainment

Cable Communications Cable Networks Broadcast Film Parks Other

COMCAST CORPORATION

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COMCAST

Comcast is the nation’s leading provider of

entertainment, information and communications

products and services.

22 Million Video Customers

21 Million Internet Customers

9.8 Million Voice Customers

64.7 Billion In Revenue

129 Thousand Employees in 39 states

COMCAST CORPORATION

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COMCAST BUSINESS: A GROWTH STORY

Track record

• 2nd largest contributor to

Comcast revenue growth

Commitment to service

excellence

• 5,000+ employees dedicated

to Business Services

• Multiple NOCs, SLAs, proactive

management, service

guarantees

• $3.5 billion capital investment

in business services since 2006

Comprehensive

product portfolio

• Business Ethernet, Business

Internet, Business TV,

Business Voice

• Industry solutions catered

to Hospitality, Healthcare,

Government, Education and

more

Re

ve

nu

e

COMCAST CORPORATION

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COMCAST NETWORK

Network Technology

140,000+ route miles

Network reaches 39 states and the

District of Columbia

Covers 20 of the nation’s top 25 markets

24 x 7 x 365 support through 3

NOCs and hundreds of technical field

personnel

THANK YOU! FOR ADDITIONAL INFORMATION, CALL

+1 786 558 4440