Building the Lean Fulfillment Stream Robert … the... · Building the Lean Fulfillment Stream “The purpose of the book is to connect lean thinking to logistics and supply chain

©LeanCor 2011

Building the Lean Fulfillment Stream

Robert Martichenko

CEO, LeanCor Supply Chain Group

©LeanCor 2011

What’s the Story Here ?

http://www.google.com/url?sa=i&rct=j&q=miami+children's+hospital+lean&source=images&cd=&cad=rja&docid=kOkJ4FwpC3HPUM&tbnid=CMb_J5Z3VbI1JM:&ved=0CAUQjRw&url=http://www.mch.com/page/EN/5429/About-Us/Lean-at-Miami-Childrens-Hospital.aspx&ei=FVKRUa2gC4Ks9ASo6oEI&psig=AFQjCNGByfA4JCo1bg3LFVHHoQcneTE3ZA&ust=1368564616307729

©LeanCor 2011

The Lean Culture

• Understand your Purpose and Customer

Value Proposition

• Show Respect for People – Safety and

Engagement First

• Show Respect for Processes- Stability,

Standardization, Quality at the Source

• Make Problems Visible- Solve Problems in

Real Time

• Eliminate all Waste- Do only those things

that add value to the customer

• Continuously Improve- Get Better Every Day

• Understand the Difference Between

Leadership and Management Systems

©LeanCor 2011

Who and Why Now ?

Manufacturers

Health Care

Retail

Consumer Goods

Supply Chain

Service Industries

Other…

Customer Driven

Competition Driven

Revenue Requirement

Cost Down Requirement

Next Step to “Op Ex “

Leadership Experience

©LeanCor 2011

What it is…What is Isn't

©LeanCor 2011

Lean Leader – Step 1 - Value

http://www.google.com/url?sa=i&rct=j&q=value&source=images&cd=&cad=rja&docid=qpjUu72FaFuq_M&tbnid=LAwH2kgx9JqWfM:&ved=0CAUQjRw&url=http://www.ignitiongroup.com/advising/consulting-programs/getting-paid-for-value-instead-of-time/&ei=NEKRUcnFMYWE9QSH0YHwBA&psig=AFQjCNHHp3DXHCdOiy9N0W-oFvEae4JNpQ&ust=1368560493364524

http://www.google.com/url?sa=i&rct=j&q=time+&source=images&cd=&cad=rja&docid=zEZXgJNEgUuIyM&tbnid=ZlfUZdcGG4p_vM:&ved=0CAUQjRw&url=http://radicalrunning.blogspot.com/2013/03/time.html&ei=w0aRUdLMJITk9ATgxYFg&psig=AFQjCNGNdQSuvPjcOpDK-gxZLQzk31-XuQ&ust=1368561707916272

©LeanCor 2011

Lean Leader – Step 2 - Waste

©LeanCor 2011

Building the Lean Fulfillment Stream

“The purpose of the book

is to connect lean thinking

to logistics and supply

chain management. We

hope that logisticians and

supply chain leaders will

look at their work in a

whole new way.”

-Robert Martichenko, 2011

Published by Lean Enterprise Institute, 2010

©LeanCor 2011

LFS : Guiding Principles

Make customer consumption visible

Increase velocity an reduce variation

1. Make consumption visible throughout the fulfillment stream

2. Reduce lead time to enable pull and reduce inventory

3. Create level flow to reduce variation and enable stability

4. Use pull systems to reduce complexity and over production

6. Increase velocity to drive flexibility for meet customer demand

5. Collaborate , solve problems and focus on process discipline

7. Lead and make decisions based on Total Cost of Fulfillment

Why : To eliminate all waste so that only value remains

©LeanCor 2011

Process: Systems Thinking

Ownership

and Control

Taking Responsibility for System Wide Results

©LeanCor 2011

Focus on the Entire Value Stream

©LeanCor 2011

Lean Leader – Step 3 – Process

http://www.google.com/url?sa=i&rct=j&q=funny+entropy+quotes&source=images&cd=&cad=rja&docid=OYCn4SVe0KBqnM&tbnid=S8MGTz2UiDb5LM:&ved=0CAUQjRw&url=http://businessroot.wordpress.com/2013/02/05/100-funny-business-quotes/&ei=KTeRUeWQM4ia8gTm5YDwBA&psig=AFQjCNEw7uias07B7NngBFudFUaaToI_7A&ust=1368557609632391

http://www.google.com/url?sa=i&rct=j&q=funny+entropy+quotes&source=images&cd=&cad=rja&docid=iJISdriLnwe8aM&tbnid=vMO44QjH-PP1FM:&ved=0CAUQjRw&url=http://www.cafepress.com/+entropy+bumper-stickers&ei=rzeRUe_xMYXM9gSU6IDYDw&psig=AFQjCNEw7uias07B7NngBFudFUaaToI_7A&ust=1368557609632391

http://www.google.com/url?sa=i&rct=j&q=stuff+happens&source=images&cd=&cad=rja&docid=n-4QzccEDitHDM&tbnid=wGreT_TWI-7IHM:&ved=0CAUQjRw&url=http://memegenerator.net/instance/26033105&ei=gUqRUavOB5Kg8QTk44DIDg&psig=AFQjCNGz1a1AUgubFLY2S5tv8TZlyjrfuA&ust=1368562620421584

©LeanCor 2011

Lean Leader – Step 4 - Pressure

http://www.google.com/url?sa=i&rct=j&q=pressure+and+diamonds&source=images&cd=&cad=rja&docid=X7GL_wtqJIz6qM&tbnid=QOUBJyERid7oDM:&ved=0CAUQjRw&url=http://followme.org/articles/foundations/comfort/becoming-a-diamond-it-takes-a-lot-of-pressure&ei=-ziRUc6wHpDm9gSvm4GoDw&psig=AFQjCNFjjxVgzLufaOf8swCOOG-a0n2tEQ&ust=1368558183044612

http://fchafir.blogspot.com/

©LeanCor 2011

Building the Lean Supply Chain

Problem solver

Building the Lean Supply Chain Professional

Building the Lean Supply Chain

Leader

The Lean Supply Chain

Professional Certificate Program

5/29/2013 14

Transforms the way you

think, act, and lead your supply chain.

©LeanCor 2011 S

Develop the Vision and Make it Visible

©LeanCor 2011

Build the Vision into A3’s and Process

©LeanCor 2011

Bring Lean to All Logistics Functions

©LeanCor 2011

Hour by Hour Visibility and PDCA

©LeanCor 2011

Standard Work and Problem Solving

©LeanCor 2011

Visibility to Critical Quality Variables

©LeanCor 2011

Talk the Talk…and Walk the Walk

©LeanCor 2011

Team Engagement and Visibility

©LeanCor 2011

Critical to Getting the Job Done

©LeanCor 2011

Work to Takt – Stay Flexible Hour by Hour

©LeanCor 2011

People: The Beginning and the End

©LeanCor 2011 S

Let’s Solve the Problem Together

©LeanCor 2011

Thank You

www.LeanCor.com

Building the Lean Fulfillment Stream Robert … the... · Building the Lean Fulfillment Stream “The purpose of the book is to connect lean thinking to logistics and supply chain

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