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Building Stronger Relationship at Work to Advance Your Career
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Building Stronger Relationship at Work to Advance your Career

Oct 17, 2014

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Self Improvement

Building Stronger Relationship at Work to Advance your Career.
Enneagram Personality Profiling
Building Rapport
Asserting Influence


http://www.andrewchow.sg
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Page 1: Building Stronger Relationship at Work to Advance your Career

Building Stronger Relationship at

Work to Advance Your Career

Page 2: Building Stronger Relationship at Work to Advance your Career
Page 3: Building Stronger Relationship at Work to Advance your Career
Page 4: Building Stronger Relationship at Work to Advance your Career
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Page 6: Building Stronger Relationship at Work to Advance your Career
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Tonight’s outline

Knowing yourself; leveraging your natural strengths and

working on blind spots

Maximizing your potential at work and developing managerial

skills

Building rapport with 9 different personalities:

Perfectionist, Helper,

Performer, Creator,

Observer, Team Player,

Adventurist, Leader,

Peace Maker

Page 12: Building Stronger Relationship at Work to Advance your Career

## - How to build great

relationship at work

Page 13: Building Stronger Relationship at Work to Advance your Career

Think

Win-Win (Others before Me)

Positively (Start Strong with the

end in mind)

Long Term (not just for now)

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Act

LEAD People / Manage Processes

SHARE information with team members

Act INTER-DEPENDENTLY not independently

Page 15: Building Stronger Relationship at Work to Advance your Career

INTERACT

ACCEPT others for WHO they

are

Ask everyone for contribution.

ACKNOWLEDGE people

openly. Appreciate isn’t enough

Page 16: Building Stronger Relationship at Work to Advance your Career

Listen (active listening)

Be Available

Listen more you Speak

Ask the right Questions (for

Clarification)

Page 17: Building Stronger Relationship at Work to Advance your Career

Speak

Slowly (pace)

Gently (approach)

Firmly (attitude)

Page 18: Building Stronger Relationship at Work to Advance your Career

#1 – Understanding

Yourself & Others

Discovering the “authentic” YOU

Page 19: Building Stronger Relationship at Work to Advance your Career

Personality

Sum total of behaviors, attitudes, beliefs, and values

that are characteristic of an individual.

Our personality traits determine

how we create our own world

how we react in specific situations.

and how we adjust to our environment

Your Personality determines Your Success

Page 20: Building Stronger Relationship at Work to Advance your Career

Factors Affecting Personality

• Heredity

• Brain

• Family Background

• Social group (where we interact)

• Situation

• Cultural Factor

• Physical Features

Your Personality determines Your Success

Page 21: Building Stronger Relationship at Work to Advance your Career

Enneagram

A system to study personality, and

show the path of improvement

to achieve success in life

Your Personality determines Your Success

Page 22: Building Stronger Relationship at Work to Advance your Career

What does Enneagram show us?

Your Personality determines Your Success

How we are different in our

behavior?

What makes us “click” with one

another?

How we respond to:

Money / Time / Relationship / Work

Page 23: Building Stronger Relationship at Work to Advance your Career

How can our Personality shape our

career success?

Know Ourselves better

Know Others better

Improve ourselves in life (change

behaviour)

Help Others along the way (influence)

Your Personality determines Your Success

Page 24: Building Stronger Relationship at Work to Advance your Career

1: Perfectionist

Average

Orderly

Impersonal

Critical

Positive

Disciplined

Consistent

Conscientious

Negative

Inflexible

Self-Righteous

Obsessive

Your Personality determines Your Success

“I must be perfect.”

Page 25: Building Stronger Relationship at Work to Advance your Career

Some people need to get it right.

They need to be right. They expect

a lot from themselves and from

other people.

Principled, purposeful, Self-

controlled, and Perfectionistic

Page 26: Building Stronger Relationship at Work to Advance your Career

2. The Giver / Helper

Your Personality determines Your Success

“I must help others.”

Average

Generous

Encouraging

People Focused

Positive

Compassionate

Giving

Sympathetic

Negative

Manipulative

Possessive

Intrusive

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People who need people

They are great at taking care of you

Generous. Demonstrative. People-

pleasing and Possessive

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3. The Achiever/Performer

Your Personality determines Your Success

“I am what I do.”

Average

Adaptable

Competitive

Pragmatic

Positive

Goal-oriented

Self Starter

Energetic

Negative

Arrogant

Defensive

Lacks Self Awareness

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Nothing succeeds like success.

Just do it.

Look good while you do it.

Always look the part.

Adaptable, excelling, driven, and

image-conscious.

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4. The Individual

Your Personality determines Your Success

“I am different from everyone.”

Average

Self Absorbed

Feels Different

Emotional

Positive

Inspired

Creative

Personal and Revealing

Negative

Self Pitying

Impractical

Alienated

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Creative, unique, appreciative of

beauty and suitably tragic.

Artistic and Talented

Expressive, Dramatic, Self-

absorbed, and Temperamental

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5. The Investigator

Your Personality determines Your Success

“I don’t know enough.”

Average

Self Reliant

Intense

Private

Positive

Perceptive

Thoughtful

Wise

Negative

Eccentric

Compartmentalizes

Cynical

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Some people would rather watch

from the sidelines than play the

game. They like the perspective and

prefer dis-association

Perceptive, Innovative, Secretive, and

Isolated

Page 34: Building Stronger Relationship at Work to Advance your Career

6. The Loyalist

Your Personality determines Your Success

“I am always dutiful.”

Average

Independent

Cautious

Obedient

Positive

Responsible

Loyal

Engaging

Negative

Indecisive

Contradictory

Paranoid

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They’re just trying to make the world

a safer place - by noticing every

possible danger. They’ll either run

into danger or away from it

Engaging, Responsible, Anxious, and

Suspicious

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7. The Enthusiast

Your Personality determines Your Success

“I am so happy.”

Average

Lively

Experiential

Adventure - seeking

Positive

Spontaneous

Fun

Versatile

Negative

Hyperactive

Superficial

Impulsive

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They like to go wide - not deep;

they like to laugh; they like variety.

Don’t trouble them with the

whole truth - keep it light.

Spontaneous, Versatile, Acquisitive,

and Scattered.

Page 38: Building Stronger Relationship at Work to Advance your Career

8. The Challenger

Your Personality determines Your Success

“My strength

protects me.”

Average

Dominant

Forthright

Fight for fairness

Positive

Confident

Inspiring

Leader

Negative

Intimidating

Confrontational

Controlling

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Power with justice: is that too much

to ask? I will protect you with my

life - just don’t get in my way. I get

to challenge - you get to follow.

Self-confident, Decisive, Willful, and

Confrontational

Page 40: Building Stronger Relationship at Work to Advance your Career

9. The Peace Maker

Your Personality determines Your Success

“I am agreeable.”

Average

Accommodating

Peaceful

Genuine

Positive

Easygoing

Unpretentious

Patient

Negative

Disengaged

Stubborn

Oblivious

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Peace - at almost any price. Gentle,

empathetic people who will go the

extra mile.

Conflict puts them to sleep.

Receptive, Reassuring, Complacent,

and Resigned

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Enneagram in Summary

Your Personality determines Your Success

Page 44: Building Stronger Relationship at Work to Advance your Career

#2 - Maximizing your

potential at work

How to have a successful career and

build strong managerial skills

Page 45: Building Stronger Relationship at Work to Advance your Career

Perfectionist sees work as :

Principled, Purposeful, Self-controlled,

Detail-oriented, Reformer, Inspector

Your Personality determines Your Success

Page 46: Building Stronger Relationship at Work to Advance your Career

Perfectionist’s : + @ Work

Your Personality determines Your Success

having high standards

dedicated in everything

reasonable

Page 47: Building Stronger Relationship at Work to Advance your Career

Giver sees work as :

Demonstrative, Generous, People-pleasing, Possessive , Caretaker

Your Personality determines Your Success

Page 48: Building Stronger Relationship at Work to Advance your Career

Giver’s : + @ Work

Your Personality determines Your Success

Relate easily to people

Caring and warm

Good sense of humor

Page 49: Building Stronger Relationship at Work to Advance your Career

Achiever sees work as :

Your Personality determines Your Success

Adaptive, Successful, Driven,

Image-conscious, Achiever,

Motivator

Page 50: Building Stronger Relationship at Work to Advance your Career

Achiever’s : + / - @ Work

Your Personality determines Your Success

being optimistic

being competent

able to motivate people

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Individualist sees work as :

Your Personality determines Your Success

Expressive, Dramatic, Self-absorbed, Temperamental, Artistic

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Individualist’s : + @ Work

Your Personality determines Your Success

To feel at a deep level

Creativity and intuition

Being unique

Page 53: Building Stronger Relationship at Work to Advance your Career

Investigator sees work as :

Your Personality determines Your Success

Perceptive, Innovative, Secretive, Isolated,

Investigator, Observer

Page 54: Building Stronger Relationship at Work to Advance your Career

Investigator’s : + @ Work

Your Personality determines Your Success

Cool and Collected

Full of integrity

Perceptive

Page 55: Building Stronger Relationship at Work to Advance your Career

Loyalist sees work as :

Your Personality determines Your Success

Engaging, Responsible, Anxious, Suspicious,

Loyalist, Skeptic, Devil’s Advocate

Page 56: Building Stronger Relationship at Work to Advance your Career

Loyalist’s : + @ Work

Your Personality determines Your Success

Committed and Faithful

Responsible and Hardworking

Confronting Danger Bravely

Page 57: Building Stronger Relationship at Work to Advance your Career

Enthusiast sees work as :

Your Personality determines Your Success

Spontaneous, Versatile, Distractible, Scattered,

Epicure, Adventurer

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Enthusiast’s : + @ Work

Your Personality determines Your Success

Spontaneous and Free-spirited

Risks Taker

Make tough work FUN!

Page 59: Building Stronger Relationship at Work to Advance your Career

Challenger sees work as :

Your Personality determines Your Success

Self-confident, Decisive, Willful, Confrontational,

Bossy, Leader, Protector

Page 60: Building Stronger Relationship at Work to Advance your Career

Challenger’s : + @ Work

Your Personality determines Your Success

How do you influence others?

independent and self-reliant

meet challenges head on

Honest / Direct

Page 61: Building Stronger Relationship at Work to Advance your Career

Peace Maker sees work as :

Your Personality determines Your Success

Receptive, Reassuring, Agreeable, Complacent,

Mediator, Preservationist

Page 62: Building Stronger Relationship at Work to Advance your Career

Peace Maker’s : + @ Work

Your Personality determines Your Success

Non-judgmental

Caring

Good Mediator and Facilitator

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#3 - Building Rapport

with Everyone by their

Personality How to get the maximum out of

every relationship

Page 64: Building Stronger Relationship at Work to Advance your Career

Perfectionist’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

Share of the responsibility

value my advice

fair and considerate

Page 65: Building Stronger Relationship at Work to Advance your Career

Giver’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

appreciate me

Share fun times

Take an interest in my problems

Page 66: Building Stronger Relationship at Work to Advance your Career

Achiever’s Natural Rapport Skills

Your Personality determines Your Success

How do you like to be approached?

Leave me alone when I am working Honest feedback

Proud of my accomplishments

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Individualist’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

plenty of compliments

Be a supportive friend

Respect my special gifts

Page 68: Building Stronger Relationship at Work to Advance your Career

Investigator’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

straightforward

Make me feel welcome slowly

Give me time

Page 69: Building Stronger Relationship at Work to Advance your Career

Loyalist’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

Listen to me carefully

Work things through with me

Don't judge me

Page 70: Building Stronger Relationship at Work to Advance your Career

Enthusiast’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

Be responsible for your own

action

Don't try to correct or change me

Engage with me in stimulating

conversation

Page 71: Building Stronger Relationship at Work to Advance your Career

Challenger’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

Stand up for yourself...

and me

Be confident, strong, and direct

Don’t betray my trust.

Page 72: Building Stronger Relationship at Work to Advance your Career

Peace Maker’s natural rapport skills

Your Personality determines Your Success

How do you like to be approached?

how you ask is important

to be of service

Love good discussion

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Draw an animal you feel most

suitable to represent each type

Divide into 2 groups / each group draw 9 types

A group game to test out everyone personality (15min)

Page 74: Building Stronger Relationship at Work to Advance your Career

Personal Reflection

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Personal Reflection:

What do you like most about yourself?

How do you want others to build rapport with

you?

How do you manage your manager’s expectation

@ work?

How can you coach your team members to reach

their fullest potential based on their personality?

How can you build a better team at work?

Your Personality determines Your Success

Page 76: Building Stronger Relationship at Work to Advance your Career

9 Life Attitude

Strive for excellence in everything you do, perfection is a bonus

It’s great to be available for others but take care of yourself first

Sharing about how you feel makes you more approachable.

Seek to understand than to be understood.

You do not need all the answers in life to make a decision.

Trust is the currency of all relationship; give first and you will receive later.

Do one thing at a time well; multi-tasking is a fallacy

You do not need to be strong to be right, when you are right; strength becomes you.

Take massive action once you have listen and deliberated

Page 77: Building Stronger Relationship at Work to Advance your Career

What type of influence does each has?

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Natural Talent

Page 79: Building Stronger Relationship at Work to Advance your Career

Your Personality and Your Job

Perfectionist - Audit/Governance/Accountant

Helper - Community Engagement/Charity/Customer

Service/Teacher/Nurses/Counsellors

Performer - Marketing/Public relations/Branding

Individualist - Designer/Creative Director/Writer

Observer - New Product Development/Research

Loyalist - Legal/Underwriter/insurer

Adventurist - Advertising/Events/Newsletter

Leader - Competitive Analysis, Leadership

positions/Sales

Peace Maker - Negotiator/Administrators/Trainer/HR

Your Personality determines Your Success

Page 80: Building Stronger Relationship at Work to Advance your Career

Thank You!

Your Personality determines Your Success !