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APEC CEO Summit: Port Moresby, Papua New Guinea, 15-17 November 2018 Building PNG’s inclusive and digital economy PwC’s 2018 APEC CEO Survey findings
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Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

May 25, 2020

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Page 1: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

APEC CEO Summit: Port Moresby, Papua New Guinea, 15-17 November 2018

Building PNG’s inclusive and digital economyPwC’s 2018 APEC CEO Survey findings

Page 2: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Contents

Proprietary and conf idential. Do not distributePwC’s 2018 APEC CEO Surv ey PNG f indings 2

Sections Slide

About PwC’s APEC CEO Survey 3

Are businesses thinking digital? 4

Grooming digital champions 6

Nurturing greenshoots 10

Making digital synonymous with inclusive 14

Building PNG’s inclusive and digital economy 18

Appendix: Profile of survey respondents and methodology 19

Page 3: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

About PwC’s APEC CEO Survey

Proprietary and conf idential. Do not distribute 3

PNG is one of 21 APEC

economies represented

The voice of 84 PNG

business leaders

Representing 21% businesses with

> $US500 million revenue

PwC’s 2018 APEC CEO Surv ey PNG f indingsPwC |

• Official release on 15 November at the APEC CEO Summit 2018

• Online survey completed between 10 May to 16 July

• Survey conducted for the 9th time

• Produced by PwC as Knowledge Partner to the APEC CEO Summit

Page 4: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

PNG business confidence continues to strengthen

Q7: How confident are you about your organisation's prospects for revenue grow th in your principal economy over the next 12 months?

Base: Papua New Guinea CEOs 2018: 84, 2017: 49*, 2016: 39*. (*Base size below 50 - please use results w ith caution).

Source: Pw C’s APEC CEO Survey 2018

Proprietary and conf idential. Do not distribute 4

Are PNG businesses thinking digital?

10%

33%

35%

44%

41%36%

2015 2016 2017 2018

Key measure of CEO optimism Very confident

Somewhat

confident

Key:

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 5: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Confidence reflected in plans to increase and sustain current investment levels

Q8: Thinking of your business investments globally, w ill your investments increase, stay the same or decrease in the next 12 months?

Source: Pw C’s APEC CEO Survey 2018

Proprietary and conf idential. Do not distribute 5

2018

2017

Key:

PwC’s 2018 APEC CEO Surv ey PNG f indings

0

10

20

30

40

50

60

Increase Stay the same Decrease Don’t know

55 55

32 31

68 7 6

Are PNG businesses thinking digital?

Page 6: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Grooming digital champions“

Proprietary and conf idential. Do not distribute 6PwC’s 2018 APEC CEO Surv ey PNG f indingsPwC |

Page 7: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Majority are digital novices and followers with a small segment of champions who believe that they are 'highly competitive' across measures of capabilities in the digital economy

Proprietary and conf idential. Do not distribute 7

1913

1723

29

55

60 49

51

49

20 2427

2114

Grooming digital champions

Managing

data risks

Skills and

development

of workforce

Operations Data

infrastructureDevelopment

of digital

products

Highly competitive

In line with our competitors

Fallen behind our competitors

Q15: Thinking about how your organisation operates in the digital economy, how w ould you

assess your organisation’s competitiveness today across the follow ing areas…

Base: Papua New Guinea CEOs 84, Don't know 4%.

Source: Pw C’s APEC CEO Survey 2018

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 8: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Priorities over the next 2 years: investments in workforce development, digital operations and customer interactions

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Q17: Looking ahead, in w hich areas w ill your organisation prioritise investment over the next 2 years to succeed in Shaping the digital future in Asia Pacif ic ? (Rank the top 3). [Show ing ranked based on index analysis,

excludes ‘don’t know ’ and ‘other’ responses]

Base: Papua New Guinea CEO's 84, Don't know 7%

Source: Pw C’s APEC CEO Survey 2018

Skills and development of workforce

Operations

Digital customer interactions

Data infrastructure

Development of digital products

Managing data risks

Using artificial intelligence

1st

2nd

3rd

4th

5th

6th

7th

PwC’s 2018 APEC CEO Surv ey PNG f indings

Grooming digital champions

Page 9: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Restructuring and strengthening resilience rank ahead of digitisation and automation, as key factors for success

Proprietary and conf idential. Do not distribute 9

Grooming digital champions

Q23: What are the most important areas your organisation needs to improve upon over the next 2 years to stay competitive? [INDEXED%]

Base: Papua New Guinea CEO's 84, Don't know 7%

Source: Pw C’s APEC CEO Survey 2018

PwC’s 2018 APEC CEO Surv ey PNG f indings

8

Accelerate digitisation of business process

Implement automation to augment existing workforce

Restructuring to save or improve efficiency

Enhance internal risk control

Revamp of organisation culture (E.g.; promote

intrapreneurship and workforce diversity)

Expand / relocate existing business to new cities/regions

Integration of supply chain via organic growth

Strengthen our resilience to adapt to change

Pursue M&As

24

19

11

10

9

8

8

5PNG

7

Page 10: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Nurturing greenshoots“

Proprietary and conf idential. Do not distribute 10PwC’s 2018 APEC CEO Surv ey PNG f indingsPwC |

Page 11: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

A high proportion of CEOs see that there is no change to headcount and minimal change to employee roles

Proprietary and conf idential. Do not distribute 11

Nurturing greenshoots

Q18: Which statement best describes the impact of technology (e.g. increased automation, new business models, etc.) on jobs in your organisation today?

Base: Papua New Guinea CEOs 84, Don't know 2%

Source: Pw C’s APEC CEO Survey 2018

We are creating more jobs and filling them

successfully

We are creating more jobs BUT struggling to fill the

roles with the people/skills we need

No change to headcount and minimal change to our

employees' roles

No change to headcount BUT substantial changes

to our employees' roles

We are reducing headcount

7%

24%

36%

15%

15%

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 12: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Majority of CEOs believe the government should do more to train STEM professionals

Believe their government

should do more to train STEM

professionals

Proprietary and conf idential. Do not distribute 12

Nurturing greenshoots

Believe their government

is doing enough to train STEM

professionals

65%

1%

Q20: Do you think the government is doing enough to train STEM

professionals in your principal economy?

Base: Papua New Guinea CEOs 84, Don't know 12%

Source: Pw C’s APEC CEO Survey 2018

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 13: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Making digital synonymous with inclusive

Proprietary and conf idential. Do not distribute 13PwC’s 2018 APEC CEO Surv ey PNG f indingsPwC |

Page 14: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second

Proprietary and conf idential. Do not distribute 14

Making digital synonymous with inclusive

Q19: What are the most important areas to improve for your principle economy to further advance in the digital economy? (Rank the top 3).[Show ing ranked based on index analysis, excludes ‘don’t know ’ and ‘other’

responses]

Base: Papua New Guinea CEOs 84, Don't know 2%

Source: Pw C’s APEC CEO Survey 2018

Improvements to digital infrastructure

Availability of digital ready talent

Developing the digital business sector

Raising standards for data and privacy

protections

More people participating in the digital economy

Reducing barriers to foreign entrants

Investments in cyber defences

1st

2nd

3rd

4th

5th

6th

7th

PwC’s 2018 APEC CEO Surv ey f indings

Page 15: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Top three ways to accelerate inclusive growth: expand access to education, provide reliable access to power and electricity and affordable high-speed internet access

Proprietary and conf idential. Do not distribute 15

Making digital synonymous with inclusive

Q24: Which factors w ould enable more people to participate in and benefit from grow th and trade in the APEC economies in w hich you are active? (Rank the top 5).

[Show ing ranked based on index analysis, excludes ‘don’t know ’ and ‘other’ responses]

Base: Papua New Guinea CEOs 2018 84, Don’t know 2%.

Source: Pw C’s APEC CEO Survey 2018

Expanded access to high-quality education at

all levels

More reliable access to power and electricity

More affordable high-speed internet access

Improved transport

Expanded access to healthcare

1st

2nd

3rd

4th

5th

Accelerators of inclusive growth

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 16: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Most businesses are seen making contributions toward inclusivity. Can companies do more to improve infrastructure?

Proprietary and conf idential. Do not distribute 16

Making digital synonymous with inclusive

Q25: Thinking of your ow n organisation, how do you rate your organisation’s contribution over the past tw o years against the same goals?

Base: Papua New Guinea CEOs 84, Don't know 4%-8%

Source: Pw C’s APEC CEO Survey 2018

10th

Expanded worker protections

Raising minimum wages

Expanded access to high-quality education at all levels

Expanded access to healthcare

Greater economic incentives for savings and access to

financial service

Improved transport

More affordable high-speed internet access

More reliable access to power and electricity

Improved access to water and sanitation

More stable food prices

No contribution Strong/moderate contribution

Infrastructure

Services

PwC’s 2018 APEC CEO Surv ey PNG f indings

85%

77%

75%

73%

56%

50%

46%

40%

36%

26%

14%

21%

21%

25%

42%

49%

51%

56%

62%

68%

Page 17: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Build, nurture and explore the art of the possible

Proprietary and conf idential. Do not distribute 17

Building PNG’s inclusive and digital economy

PwC’s 2018 APEC CEO Surv ey PNG f indings

Digital Infrastructure- Electricity and water

- High-speed internet

- Expanded coverage

Digital ChampionsDigital Natives Digital businesses

BuildTake a two pronged approach focusing on expanding access to digital infrastructure and promoting digital literacy.

NurtureTrain STEM professionals and encourage programmes for entrepreneurship, MSME and digital business development.

ExploreInvest in digital transformation to develop or sustain business competitiveness.

Digital literacy- Education- Incubators or accelerator programmes- Digital transformation

Page 18: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Appendix:Profile of survey respondents and methodology

Proprietary and conf idential. Do not distribute 18PwC’s 2018 APEC CEO Surv ey PNG f indingsPwC |

Page 19: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC | Proprietary and conf idential. Do not distribute 19

Profile of survey respondents and methodology

Base: Papua New Guinea CEOS: 84 . 2017: 49.

Source: Pw C’s APEC CEO Survey 2018

Gender

14%27%

57%

5%9%

79%

US$5 billion or moreUS$1bn < US$5bn< US$1bn

Revenue

64%

14%4%

11% 6%

63%

23%

5% 2% 7%

Private More than 50%

publicly owned

More than 50%

owned by a financial

institution

More than 50%

government owned

None of the above /

Mixed ownership

Ownership structure

14%

83%

33%

61%

Head of department or business unitExecutive at the highest decision-making level

Principal role

29%13% 7%

31%

12%

30%

7% 12%

30%

12%

A multinational

company from a

developed economy

A multinational

company from an

emerging economy

A regional leader in

APEC economies

A national leader in

my home economy

A local leader

The leading company in my competitive set in the next 3-5 years is…

FSIndustrial Consumer Professional Services OtherTech

Sector

41%29% 10%13% 33%24% 10%4% 2%15% 12%10%13%0% 81%100%

PwC’s 2018 APEC CEO Surv ey PNG f indings

Profile of survey respondents 2018 2017

Page 20: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Region of global headquarters

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1

14

1 1

82

4

10

86

Profile of survey respondents and methodology

Q3: Which region are your ultimate global headquarters based in?

Base: Papua New Guinea CEOS: 84 . 2017: 49

Source: Pw C’s APEC CEO Survey 2018

2018 2017

North America

(Including Canada,

Mexico & Caribbean)

Europe Middle East Africa Asia Pacific

(Including India)

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 21: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

PwC |

Methodology

Proprietary and conf idential. Do not distribute 21

Profile of survey respondents and methodology

We surveyed industry leaders from 10 May to 16 July 2018 for the PwC 2018 APEC CEO Survey.

We used an online and paper methodology to achieve 1189 valid responses from CEOs and industry leaders,

with responses scored from each of the 21 APEC economies. The 21 APEC member economies are:

Australia, Brunei Darussalam, Canada, Chile, People's Republic of China; Hong Kong, China; Indonesia,

Japan, Republic of Korea, Malaysia, Mexico, New Zealand, Papua New Guinea, Peru, The Philippines,

Russia, Singapore, Chinese Taipei, Thailand, The United States and Viet Nam.

This multilingual survey was made available in six languages: English, Simplified Chinese, Vietnamese,

Japanese, Korean and Spanish.

Responses to the survey were given on a confidential and unattributable basis.

Note: Not all figures add up to 100% due to rounding.

PwC’s 2018 APEC CEO Surv ey PNG f indings

Page 22: Building PNG’s inclusive and digital economy...Better digital infrastructure is the number one need for PNG to further advance digitally, workforce development is second Proprietary

Thank you

www.pwc.com/pg

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the

information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or

completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do

not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information

contained in this publication or for any decision based on it.

© 2018 PricewaterhouseCoopers LLP. All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopers LLP which is a member firm of

PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.