A company’s sup- ply chain is inte- gral to its business operations, plan- ning, risk manage- ment, and profit level. Disruptions in a supply chain due to plant closures, shutdowns, quality issues, or shortage of key resources can significantly disrupt a company’s production cycle, product sales, and employment level (Accenture, 2013; Hayward et al., 2013). As Kiron, Kruschwitz, Haanes, Reeves, and Goh (2013) state: As companies in many industries grapple with costs, they are turning to their sup- ply chains to reduce energy use, simplify packaging, mitigate commodity price risks and meet customer sustainability expecta- tions. (p. 3) Sustainability is increasingly used by companies to evaluate their performance. It is also being used by stakeholders to evaluate companies. In addition, managers of companies are increasingly including environmental impacts from their supply chains when they are estimating their overall environmental footprints. Moreover, corporate managers are in- creasingly recognizing that their companies’ per- formances and reputations can be affected by the per- formance of their supply chains—and stakeholders are ask- ing companies to do more (Unilever, 2011). Further indication of the increased impor- tance of including supply chains in sustainability strategies can be found in the Global Reporting Initiative’s (GRI) new G4 sustainability report- ing guidelines, which include two supply chain indicators under its Supplier Environmental As- sessment aspect. These indicators are G4-EN32, “Percentage of New Suppliers That Were Screened Using Environmental Criteria,” and G4-EN33, “Significant Actual and Potential Negative En- vironmental Impacts in the Supply Chain and Actions Taken” (GRI, 2013). Reducing Supply Chain Risks and Increasing Sustainability Several companies have described the impor- tance of their supply chains to their business and environmental performance and strategy. Baxter Environmental Quality Management / DOI 10.1002/tqem / Summer 2014 / 13 Published 2014. This article is a U.S. Government work and is in the public domain in the USA. Published online in Wiley Online Library (wileyonlinelibrary.com) DOI: 10.1002/tqem.21376 Richard M. Kashmanian and Justin R. Moore Building Greater Sustainability in Supply Chains Challenges companies face and tools they use to identify and reduce their environmental footprints across their supply chains
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Transcript
A companyrsquos sup-
ply chain is inte-
gral to its business
operations plan-
ning risk manage-
ment and profit
level Disruptions in
a supply chain due
to plant closures
shutdowns quality issues or shortage of key
resources can significantly disrupt a companyrsquos
production cycle product sales and employment
level (Accenture 2013 Hayward et al 2013)
As Kiron Kruschwitz Haanes Reeves and
Goh (2013) state
As companies in many industries grapple
with costs they are turning to their sup-
ply chains to reduce energy use simplify
packaging mitigate commodity price risks
and meet customer sustainability expecta-
tions (p 3)
Sustainability is increasingly used by companies
to evaluate their performance It is also being used
by stakeholders to evaluate companies In addition
managers of companies are increasingly including
environmental impacts from their supply chains
when they are estimating their overall environmental
footprints Moreover corporate managers are in-
creasingly recognizing that their companiesrsquo per-
formances and
reputations can be
affected by the per-
formance of their
supply chainsmdashand
stakeholders are ask-
ing companies to
do more (Unilever
2011)
Further indication of the increased impor-
tance of including supply chains in sustainability
strategies can be found in the Global Reporting
Initiativersquos (GRI) new G4 sustainability report-
ing guidelines which include two supply chain
indicators under its Supplier Environmental As-
sessment aspect These indicators are G4-EN32
ldquoPercentage of New Suppliers That Were Screened
Using Environmental Criteriardquo and G4-EN33
ldquoSignificant Actual and Potential Negative En-
vironmental Impacts in the Supply Chain and
Actions Takenrdquo (GRI 2013)
Reducing Supply Chain Risks and Increasing Sustainability
Several companies have described the impor-
tance of their supply chains to their business and
environmental performance and strategy Baxter
Environmental Quality Management DOI 101002tqem Summer 2014 13
Published 2014 This article is a US Government work and is in the public domain in the USAPublished online in Wiley Online Library (wileyonlinelibrarycom)DOI 101002tqem21376
Richard M Kashmanian and
Justin R Moore
Building Greater Sustainability in Supply Chains
Challenges companies face and
tools they use to identify and reduce
their environmental footprints
across their supply chains
Richard M Kashmanian and Justin R Moore14 Summer 2014 Environmental Quality Management DOI 101002tqem
Coca-Cola considers a healthy secure and
sustainable agricultural supply chain to be critical
to protecting the well-being of the communities
in which it operates meeting the expectations of
its stakeholders including consumers and cus-
tomers and enabling the success and growth of
its business (Coca-Cola 2013a)
In its operating context and strategy Gap Inc
states ldquoWe are strengthening our environmental
strategy to focus more comprehensively on our
supply chain to ensure that our company thrives
in a rapidly evolving business environmentrdquo
(Gap 2014b bullet 3)
Unilever set a goal in 2010 to double its sales by
2020 while reducing environmental impacts from
its products by 50 adding ldquoonly through part-
nering with our suppliers will sustainable and prof-
itable growth be achievablerdquo (Unilever 2011 p 1)
Tesco expresses a similar sentiment by linking
its supply chain to the companyrsquos sustainability
with the statement ldquoOur strong belief is that
we cannot build a sustainable business on an
unsustainable supply chainrdquo (Tesco 2013 p 37)
In addition Coca-Cola McDonaldrsquos Nestle
PepsiCo Procter amp Gamble SC Johnson Uni-
lever and other companies refer to responsible
andor sustainable sourcing
Supply Chain Impacts on CompaniesA companyrsquos supply chain can represent a
significant percentage of its overall environmen-
tal impact during the lifecycle of its products For
example 96 of Timberlandrsquos carbon footprint
takes place within its value chain beyond its
owned operations (Timberland 2013) McDon-
aldrsquos estimates that approximately two thirds of
its carbon footprint is associated with its sup-
ply chain with livestock as the biggest driver
of emissions (Starr 2013) Unilever determined
that some of its biggest impacts (eg greenhouse
emissions waste and water use) occur in its sup-
ply chain (Unilever 2011)
made the following statement in a document
discussing its supply chain
Given the size scope and complexity of
a companyrsquos supply chain especially for
a large multinational organization like
Baxter supply chain focused sustainabil-
ity initiatives can have dramatic posi-
tive contributions to a companyrsquos overall
sustainability efforts For healthcare
companies maintaining a safe secure
and reliable supply chain is essential to
ensure patient safety Also a significant
amount of a companyrsquos overall environ-
mental footprint is represented by its
supply chain so collaborating with sup-
pliers to improve their performance can
collectively support the companyrsquos overall
performance (Baxter 2013a para 1)
Baxter also makes
a clear connection be-
tween its suppliersrsquo
and the companyrsquos
performance in its
ldquoSupplier Quality Stan-
dardrdquo stating ldquoBaxter
is committed to developing manufacturing pro-
cesses that are inherently less wasteful and haz-
ardous minimizing or eliminating adverse envi-
ronmental impacts from the beginningrdquo (Baxter
2011 p 4) In the same document the writers
go on to say ldquoBaxterrsquos suppliers are responsible
for the quality related activities of their sup-
pliers subcontractors service providers andor
material sourcesrdquo (Baxter 2011 p 4) Baxterrsquos
requests for proposals and supplier agreements
ask each supplier for its sustainability policy
mission statement and information about how
the supplierrsquos sustainability initiatives will sup-
port the companyrsquos (Baxterrsquos) sustainability goals
(Baxter 2013b)
A companyrsquos supply chain can represent a significant percentage of its overall environmental impact during the lifecycle of its products
Environmental Quality Management DOI 101002tqem Summer 2014 15Building Greater Sustainability in Supply Chains
help our suppliers improve labor health
and safety and environmental conditions
in the workplace and to help our suppli-
ers understand how to move from basic to
leadership sustainability practices (Pata-
gonia nd p 1)
Further the company states that it takes a col-
laborative approach because its
[S]uppliers are jointly responsible for
ensuring social and environmental re-
sponsibility and the integrity of [its] prod-
uct content claims
from the farm
through the fin-
ished goods factory
level The only way
to work towards
this goal is to have
transparency and
traceability into all levels of [its] supply
chain (Patagonia nd p 4)
Writing for The Economist in a 2008 column
The Economistrsquos Intelligence Unit asserted that com-
panies were paying too little attention to their sup-
ply chains The writers emphasized the importance
of considering the stakeholder perspective warn-
ing ldquoInattention to supply chains shows a failure
to understand how societal expectations are chang-
ingrdquo (The Economist Intelligence Unit 2008 p 23)
Increasing Efforts to Build Greater Sustainability in Supply Chains
According to a survey of corporations pub-
lished in 2010 by the UN Global Compactndash
Accenture 81 of company chief executive offi-
cers (CEOs) believed that sustainability issues were
fully embedded in their companyrsquos strategy and
operations (Lacy Cooper Hayward amp Neuberger
2010) However according to the same survey
Coca-Cola worked with the Water Footprint
Network (WFN) The Nature Conservancy (TNC)
and the World Wildlife Fund (WWF) to estimate
the water embedded in its products They first
assessed the full water footprint of Coca-Colarsquos
most popular product and determined that 99
was due to its supply chain and in particular
from growing sugar (ie 80 of the total Coca-
Cola 2011) Similarly Nestle recognized that its
biggest water impacts and risks are from its agri-
cultural supply chain (Nestle 2013d)
A companyrsquos supply chain can also affect its
reputation and how it is perceived by the market-
place and by its stakeholders For example
At McDonaldrsquos our Core Values are in-
tegral to how we do business and we
expect our suppliers to respect and pro-
mote these values We recognize that
our suppliers are independent businesses
However the actions of our business
partners can be attributed to McDonaldrsquos
affecting our reputation and the level of
trust we have earned from customers and
others At a minimum we require
that all suppliers and their facilities meet
the standards and promote the principles
outlined in [our Supplier] Code which are
intended to advance McDonaldrsquos com-
mitment to all aspects of sustainability
(ethical environmental and economic)
(McDonaldrsquos 2012 p 4)
A companyrsquos reputation can also be affected
by the performance of a sister facility to one of
its suppliers (Starr 2013)
Patagonia has as its mission to
[B]uild the best product cause no unnec-
essary harm and use business to inspire
and implement solutions to the environ-
mental crisis Patagonia pledges to
A companyrsquos supply chain can also affect its reputation and how it is perceived by the marketplace and
by its stakeholders
Richard M Kashmanian and Justin R Moore16 Summer 2014 Environmental Quality Management DOI 101002tqem
businessmdashthat is into capabilities processes
and systemsrdquo (p 11)
As stated in the results of another global
survey by McKinsey amp Company the writers
comment ldquoMost companies are still strug-
gling to factor sustainability into the rsquohardrsquo areas
of their business such as supply chainrdquo (McKinsey
amp Company 2011 p 11)
When the accounting firm Deloitte asked
companies in its own survey which was pub-
lished in 2010 to identify those areas where
increasing sustainability was most important to
them the top three responses were
bull Manufacturing process and operations (46)
bull Brand enhancements and perception (31) and
bull Supply chain (21) (Deloitte 2010)
The challenge that companies face integrat-
ing sustainability fully was emphasized in the
UN Global CompactndashAccenturersquos 2013 corporate
survey where the difficulty of implementing
sustainability throughout a companyrsquos supply
chains was considered to be one of the top
four barriers to full integration of sustainability
(Hayward et al 2013)1
Further in the 2010 UN Global Compactndash
Accenture survey the writers stated
Most CEOs said they were paying greater
attention to the activities of their suppli-
ers however an equal number of respon-
dents expressed concerns about whether
they can effectively manage sustainability
issues throughout such large complex
supplier networks (Lacy et al 2010 p 35)
According to a recent study published in
2013 by UL which was conducted to better un-
derstand manufacturer and consumer concerns
about products supply chains were considered to
be a significant and increasing priority The study
Although 88 percent of CEOs believe that
they should be integrating sustainability
through their supply chain just 54 per-
cent believe that this is being achieved
within their own company (Lacy et al
2010 p 35)
This survey finding points to a disparity be-
tween the direction in which companies want
to move how much progress they believe they
have made in this direction and the difficulty in
making progress That is many companies un-
derstand the importance of being more sustain-
able from a global competitiveness perspective
and in a world of growing and more competi-
tive country economies increasing population
and constraining re-
sources Indeed ac-
cording to a corpo-
rate survey published
in The Economist
again authored by
The Economistrsquos Intel-
ligence Unit (2010)
ldquo87 of respondents
agree that sustainabil-
ity will become more
important over the next three yearsrdquo (p 2)
Hayward et al (2013) referred to this as the dif-
ference between ambition and execution and
acknowledged that the recent world economic
recession has had a dampening effect on com-
pany sustainability plans
This interest in making further progress in
implementing integrating and building greater
sustainability has been noted in other surveys
For example in the UN Global Compactndash
Accenture survey published in 2010 which was
referenced previously authors Lacy et al (2010)
state ldquowhile sustainability has clearly become
part and parcel of how many businesses oper-
ate it has yet to permeate all elements of core
Many companies understand the importance of being more sustainable from a global competitiveness perspective and in a world of growing and more competitive country economies increasing population and constraining resources
Environmental Quality Management DOI 101002tqem Summer 2014 17Building Greater Sustainability in Supply Chains
It is not always clear how inclusive a companyrsquos
supplier code of conduct is ie whether the code
applies only to the companyrsquos tier 1 suppliers or
to its tier 1 and subtier 1 suppliers In addition
suppliers that have multiple customers may also
have multiple supplier codes of conduct with
which they must conform
Companies are increasingly being asked by
their customers public interest groups and
other stakeholders to be more responsible for
their supply chains and to be more transparent
There are several dimensions to this increased
responsibility Given how vast diverse and
global supply chains have become this article
focuses on the extent to which these tools are
being used to reach beyond tier 1 suppliers also
referred to as subtier 1 suppliers To address this
issue interviews were
conducted of repre-
sentatives from several
compan ie smdashCoca -
Cola Mars Inc Mc-
Donaldrsquos Staples and
VF Corporationmdashas
well as representatives
from several organi-
zationsmdashAIM-PROGRESS BSR Environmental
Defense Fund (EDF) and Sustainable Apparel
Coalition (SAC)
Reaching Beyond Tier 1 SuppliersIncreased responsibility for its supply chain
may expand the reach of a companyrsquos supplier
codes of conduct beyond tier 1 suppliers andor
require that the company supplement its supplier
codes with additional tools to expand and bolster
supplier engagement There can be a cascading
effect such that a company expects that each tier
of its supply chain will have similar codes of con-
duct for its own suppliers
For example McDonaldrsquos states in its supplier
code ldquoWe expect suppliers to hold their supply
chain including subcontractors and third-party
identified seven rising priorities or emerging driv-
ers of growing importance over half of which re-
late to supply chains In fact nearly half of the re-
spondents from the manufacturing sector claimed
that they would increase global sourcing over the
next five years (UL 2013) The study states
For manufacturers and consumers glo-
balization is contributing new complexity
and heightening the importance of emerg-
ing considerations such as transparency
traceability ethical sourcing and country
of origin (UL 2013 p 5)
Thus for companies engaging with their
supply chains is expected to become both more
important to address consumer sustainability
concerns and more challenging in the future
Engaging Supply ChainsCompanies employ a number of tools to en-
gage with their suppliers and improve their per-
formance (BSR amp UN Global Compact 2010) For
example Lee and Kashmanian (2013) assessed the
use of supplier codes of conduct supplier audits
monitoring and supplier sustainability perfor-
mance scorecards Other tools include companies
providing technical assistance information edu-
cation incentives and awards to suppliers and
third parties sharing supplier audit findings and
leading practices with companies and suppliers
Many companies have developed supplier
codes of conduct to state their expectations of
suppliers (eg to be in compliance with laws
regulations and standards) There has been much
attention in the literature on supplier codes of
conduct and their key elements (eg BSR amp UN
Global Compact 2010 Keller 2008 Kolk amp van
Tulder 2002 Lee amp Kashmanian 2013)
BSR considers the supplier code of conduct
to be a part of the initial stage that companies
go through to engage with their suppliers and to
raise supplier awareness of their expectations2
For companies engaging with their supply chains is expected to
become both more important to address consumer sustainability
concerns and more challenging in the future
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore14 Summer 2014 Environmental Quality Management DOI 101002tqem
Coca-Cola considers a healthy secure and
sustainable agricultural supply chain to be critical
to protecting the well-being of the communities
in which it operates meeting the expectations of
its stakeholders including consumers and cus-
tomers and enabling the success and growth of
its business (Coca-Cola 2013a)
In its operating context and strategy Gap Inc
states ldquoWe are strengthening our environmental
strategy to focus more comprehensively on our
supply chain to ensure that our company thrives
in a rapidly evolving business environmentrdquo
(Gap 2014b bullet 3)
Unilever set a goal in 2010 to double its sales by
2020 while reducing environmental impacts from
its products by 50 adding ldquoonly through part-
nering with our suppliers will sustainable and prof-
itable growth be achievablerdquo (Unilever 2011 p 1)
Tesco expresses a similar sentiment by linking
its supply chain to the companyrsquos sustainability
with the statement ldquoOur strong belief is that
we cannot build a sustainable business on an
unsustainable supply chainrdquo (Tesco 2013 p 37)
In addition Coca-Cola McDonaldrsquos Nestle
PepsiCo Procter amp Gamble SC Johnson Uni-
lever and other companies refer to responsible
andor sustainable sourcing
Supply Chain Impacts on CompaniesA companyrsquos supply chain can represent a
significant percentage of its overall environmen-
tal impact during the lifecycle of its products For
example 96 of Timberlandrsquos carbon footprint
takes place within its value chain beyond its
owned operations (Timberland 2013) McDon-
aldrsquos estimates that approximately two thirds of
its carbon footprint is associated with its sup-
ply chain with livestock as the biggest driver
of emissions (Starr 2013) Unilever determined
that some of its biggest impacts (eg greenhouse
emissions waste and water use) occur in its sup-
ply chain (Unilever 2011)
made the following statement in a document
discussing its supply chain
Given the size scope and complexity of
a companyrsquos supply chain especially for
a large multinational organization like
Baxter supply chain focused sustainabil-
ity initiatives can have dramatic posi-
tive contributions to a companyrsquos overall
sustainability efforts For healthcare
companies maintaining a safe secure
and reliable supply chain is essential to
ensure patient safety Also a significant
amount of a companyrsquos overall environ-
mental footprint is represented by its
supply chain so collaborating with sup-
pliers to improve their performance can
collectively support the companyrsquos overall
performance (Baxter 2013a para 1)
Baxter also makes
a clear connection be-
tween its suppliersrsquo
and the companyrsquos
performance in its
ldquoSupplier Quality Stan-
dardrdquo stating ldquoBaxter
is committed to developing manufacturing pro-
cesses that are inherently less wasteful and haz-
ardous minimizing or eliminating adverse envi-
ronmental impacts from the beginningrdquo (Baxter
2011 p 4) In the same document the writers
go on to say ldquoBaxterrsquos suppliers are responsible
for the quality related activities of their sup-
pliers subcontractors service providers andor
material sourcesrdquo (Baxter 2011 p 4) Baxterrsquos
requests for proposals and supplier agreements
ask each supplier for its sustainability policy
mission statement and information about how
the supplierrsquos sustainability initiatives will sup-
port the companyrsquos (Baxterrsquos) sustainability goals
(Baxter 2013b)
A companyrsquos supply chain can represent a significant percentage of its overall environmental impact during the lifecycle of its products
Environmental Quality Management DOI 101002tqem Summer 2014 15Building Greater Sustainability in Supply Chains
help our suppliers improve labor health
and safety and environmental conditions
in the workplace and to help our suppli-
ers understand how to move from basic to
leadership sustainability practices (Pata-
gonia nd p 1)
Further the company states that it takes a col-
laborative approach because its
[S]uppliers are jointly responsible for
ensuring social and environmental re-
sponsibility and the integrity of [its] prod-
uct content claims
from the farm
through the fin-
ished goods factory
level The only way
to work towards
this goal is to have
transparency and
traceability into all levels of [its] supply
chain (Patagonia nd p 4)
Writing for The Economist in a 2008 column
The Economistrsquos Intelligence Unit asserted that com-
panies were paying too little attention to their sup-
ply chains The writers emphasized the importance
of considering the stakeholder perspective warn-
ing ldquoInattention to supply chains shows a failure
to understand how societal expectations are chang-
ingrdquo (The Economist Intelligence Unit 2008 p 23)
Increasing Efforts to Build Greater Sustainability in Supply Chains
According to a survey of corporations pub-
lished in 2010 by the UN Global Compactndash
Accenture 81 of company chief executive offi-
cers (CEOs) believed that sustainability issues were
fully embedded in their companyrsquos strategy and
operations (Lacy Cooper Hayward amp Neuberger
2010) However according to the same survey
Coca-Cola worked with the Water Footprint
Network (WFN) The Nature Conservancy (TNC)
and the World Wildlife Fund (WWF) to estimate
the water embedded in its products They first
assessed the full water footprint of Coca-Colarsquos
most popular product and determined that 99
was due to its supply chain and in particular
from growing sugar (ie 80 of the total Coca-
Cola 2011) Similarly Nestle recognized that its
biggest water impacts and risks are from its agri-
cultural supply chain (Nestle 2013d)
A companyrsquos supply chain can also affect its
reputation and how it is perceived by the market-
place and by its stakeholders For example
At McDonaldrsquos our Core Values are in-
tegral to how we do business and we
expect our suppliers to respect and pro-
mote these values We recognize that
our suppliers are independent businesses
However the actions of our business
partners can be attributed to McDonaldrsquos
affecting our reputation and the level of
trust we have earned from customers and
others At a minimum we require
that all suppliers and their facilities meet
the standards and promote the principles
outlined in [our Supplier] Code which are
intended to advance McDonaldrsquos com-
mitment to all aspects of sustainability
(ethical environmental and economic)
(McDonaldrsquos 2012 p 4)
A companyrsquos reputation can also be affected
by the performance of a sister facility to one of
its suppliers (Starr 2013)
Patagonia has as its mission to
[B]uild the best product cause no unnec-
essary harm and use business to inspire
and implement solutions to the environ-
mental crisis Patagonia pledges to
A companyrsquos supply chain can also affect its reputation and how it is perceived by the marketplace and
by its stakeholders
Richard M Kashmanian and Justin R Moore16 Summer 2014 Environmental Quality Management DOI 101002tqem
businessmdashthat is into capabilities processes
and systemsrdquo (p 11)
As stated in the results of another global
survey by McKinsey amp Company the writers
comment ldquoMost companies are still strug-
gling to factor sustainability into the rsquohardrsquo areas
of their business such as supply chainrdquo (McKinsey
amp Company 2011 p 11)
When the accounting firm Deloitte asked
companies in its own survey which was pub-
lished in 2010 to identify those areas where
increasing sustainability was most important to
them the top three responses were
bull Manufacturing process and operations (46)
bull Brand enhancements and perception (31) and
bull Supply chain (21) (Deloitte 2010)
The challenge that companies face integrat-
ing sustainability fully was emphasized in the
UN Global CompactndashAccenturersquos 2013 corporate
survey where the difficulty of implementing
sustainability throughout a companyrsquos supply
chains was considered to be one of the top
four barriers to full integration of sustainability
(Hayward et al 2013)1
Further in the 2010 UN Global Compactndash
Accenture survey the writers stated
Most CEOs said they were paying greater
attention to the activities of their suppli-
ers however an equal number of respon-
dents expressed concerns about whether
they can effectively manage sustainability
issues throughout such large complex
supplier networks (Lacy et al 2010 p 35)
According to a recent study published in
2013 by UL which was conducted to better un-
derstand manufacturer and consumer concerns
about products supply chains were considered to
be a significant and increasing priority The study
Although 88 percent of CEOs believe that
they should be integrating sustainability
through their supply chain just 54 per-
cent believe that this is being achieved
within their own company (Lacy et al
2010 p 35)
This survey finding points to a disparity be-
tween the direction in which companies want
to move how much progress they believe they
have made in this direction and the difficulty in
making progress That is many companies un-
derstand the importance of being more sustain-
able from a global competitiveness perspective
and in a world of growing and more competi-
tive country economies increasing population
and constraining re-
sources Indeed ac-
cording to a corpo-
rate survey published
in The Economist
again authored by
The Economistrsquos Intel-
ligence Unit (2010)
ldquo87 of respondents
agree that sustainabil-
ity will become more
important over the next three yearsrdquo (p 2)
Hayward et al (2013) referred to this as the dif-
ference between ambition and execution and
acknowledged that the recent world economic
recession has had a dampening effect on com-
pany sustainability plans
This interest in making further progress in
implementing integrating and building greater
sustainability has been noted in other surveys
For example in the UN Global Compactndash
Accenture survey published in 2010 which was
referenced previously authors Lacy et al (2010)
state ldquowhile sustainability has clearly become
part and parcel of how many businesses oper-
ate it has yet to permeate all elements of core
Many companies understand the importance of being more sustainable from a global competitiveness perspective and in a world of growing and more competitive country economies increasing population and constraining resources
Environmental Quality Management DOI 101002tqem Summer 2014 17Building Greater Sustainability in Supply Chains
It is not always clear how inclusive a companyrsquos
supplier code of conduct is ie whether the code
applies only to the companyrsquos tier 1 suppliers or
to its tier 1 and subtier 1 suppliers In addition
suppliers that have multiple customers may also
have multiple supplier codes of conduct with
which they must conform
Companies are increasingly being asked by
their customers public interest groups and
other stakeholders to be more responsible for
their supply chains and to be more transparent
There are several dimensions to this increased
responsibility Given how vast diverse and
global supply chains have become this article
focuses on the extent to which these tools are
being used to reach beyond tier 1 suppliers also
referred to as subtier 1 suppliers To address this
issue interviews were
conducted of repre-
sentatives from several
compan ie smdashCoca -
Cola Mars Inc Mc-
Donaldrsquos Staples and
VF Corporationmdashas
well as representatives
from several organi-
zationsmdashAIM-PROGRESS BSR Environmental
Defense Fund (EDF) and Sustainable Apparel
Coalition (SAC)
Reaching Beyond Tier 1 SuppliersIncreased responsibility for its supply chain
may expand the reach of a companyrsquos supplier
codes of conduct beyond tier 1 suppliers andor
require that the company supplement its supplier
codes with additional tools to expand and bolster
supplier engagement There can be a cascading
effect such that a company expects that each tier
of its supply chain will have similar codes of con-
duct for its own suppliers
For example McDonaldrsquos states in its supplier
code ldquoWe expect suppliers to hold their supply
chain including subcontractors and third-party
identified seven rising priorities or emerging driv-
ers of growing importance over half of which re-
late to supply chains In fact nearly half of the re-
spondents from the manufacturing sector claimed
that they would increase global sourcing over the
next five years (UL 2013) The study states
For manufacturers and consumers glo-
balization is contributing new complexity
and heightening the importance of emerg-
ing considerations such as transparency
traceability ethical sourcing and country
of origin (UL 2013 p 5)
Thus for companies engaging with their
supply chains is expected to become both more
important to address consumer sustainability
concerns and more challenging in the future
Engaging Supply ChainsCompanies employ a number of tools to en-
gage with their suppliers and improve their per-
formance (BSR amp UN Global Compact 2010) For
example Lee and Kashmanian (2013) assessed the
use of supplier codes of conduct supplier audits
monitoring and supplier sustainability perfor-
mance scorecards Other tools include companies
providing technical assistance information edu-
cation incentives and awards to suppliers and
third parties sharing supplier audit findings and
leading practices with companies and suppliers
Many companies have developed supplier
codes of conduct to state their expectations of
suppliers (eg to be in compliance with laws
regulations and standards) There has been much
attention in the literature on supplier codes of
conduct and their key elements (eg BSR amp UN
Global Compact 2010 Keller 2008 Kolk amp van
Tulder 2002 Lee amp Kashmanian 2013)
BSR considers the supplier code of conduct
to be a part of the initial stage that companies
go through to engage with their suppliers and to
raise supplier awareness of their expectations2
For companies engaging with their supply chains is expected to
become both more important to address consumer sustainability
concerns and more challenging in the future
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 15Building Greater Sustainability in Supply Chains
help our suppliers improve labor health
and safety and environmental conditions
in the workplace and to help our suppli-
ers understand how to move from basic to
leadership sustainability practices (Pata-
gonia nd p 1)
Further the company states that it takes a col-
laborative approach because its
[S]uppliers are jointly responsible for
ensuring social and environmental re-
sponsibility and the integrity of [its] prod-
uct content claims
from the farm
through the fin-
ished goods factory
level The only way
to work towards
this goal is to have
transparency and
traceability into all levels of [its] supply
chain (Patagonia nd p 4)
Writing for The Economist in a 2008 column
The Economistrsquos Intelligence Unit asserted that com-
panies were paying too little attention to their sup-
ply chains The writers emphasized the importance
of considering the stakeholder perspective warn-
ing ldquoInattention to supply chains shows a failure
to understand how societal expectations are chang-
ingrdquo (The Economist Intelligence Unit 2008 p 23)
Increasing Efforts to Build Greater Sustainability in Supply Chains
According to a survey of corporations pub-
lished in 2010 by the UN Global Compactndash
Accenture 81 of company chief executive offi-
cers (CEOs) believed that sustainability issues were
fully embedded in their companyrsquos strategy and
operations (Lacy Cooper Hayward amp Neuberger
2010) However according to the same survey
Coca-Cola worked with the Water Footprint
Network (WFN) The Nature Conservancy (TNC)
and the World Wildlife Fund (WWF) to estimate
the water embedded in its products They first
assessed the full water footprint of Coca-Colarsquos
most popular product and determined that 99
was due to its supply chain and in particular
from growing sugar (ie 80 of the total Coca-
Cola 2011) Similarly Nestle recognized that its
biggest water impacts and risks are from its agri-
cultural supply chain (Nestle 2013d)
A companyrsquos supply chain can also affect its
reputation and how it is perceived by the market-
place and by its stakeholders For example
At McDonaldrsquos our Core Values are in-
tegral to how we do business and we
expect our suppliers to respect and pro-
mote these values We recognize that
our suppliers are independent businesses
However the actions of our business
partners can be attributed to McDonaldrsquos
affecting our reputation and the level of
trust we have earned from customers and
others At a minimum we require
that all suppliers and their facilities meet
the standards and promote the principles
outlined in [our Supplier] Code which are
intended to advance McDonaldrsquos com-
mitment to all aspects of sustainability
(ethical environmental and economic)
(McDonaldrsquos 2012 p 4)
A companyrsquos reputation can also be affected
by the performance of a sister facility to one of
its suppliers (Starr 2013)
Patagonia has as its mission to
[B]uild the best product cause no unnec-
essary harm and use business to inspire
and implement solutions to the environ-
mental crisis Patagonia pledges to
A companyrsquos supply chain can also affect its reputation and how it is perceived by the marketplace and
by its stakeholders
Richard M Kashmanian and Justin R Moore16 Summer 2014 Environmental Quality Management DOI 101002tqem
businessmdashthat is into capabilities processes
and systemsrdquo (p 11)
As stated in the results of another global
survey by McKinsey amp Company the writers
comment ldquoMost companies are still strug-
gling to factor sustainability into the rsquohardrsquo areas
of their business such as supply chainrdquo (McKinsey
amp Company 2011 p 11)
When the accounting firm Deloitte asked
companies in its own survey which was pub-
lished in 2010 to identify those areas where
increasing sustainability was most important to
them the top three responses were
bull Manufacturing process and operations (46)
bull Brand enhancements and perception (31) and
bull Supply chain (21) (Deloitte 2010)
The challenge that companies face integrat-
ing sustainability fully was emphasized in the
UN Global CompactndashAccenturersquos 2013 corporate
survey where the difficulty of implementing
sustainability throughout a companyrsquos supply
chains was considered to be one of the top
four barriers to full integration of sustainability
(Hayward et al 2013)1
Further in the 2010 UN Global Compactndash
Accenture survey the writers stated
Most CEOs said they were paying greater
attention to the activities of their suppli-
ers however an equal number of respon-
dents expressed concerns about whether
they can effectively manage sustainability
issues throughout such large complex
supplier networks (Lacy et al 2010 p 35)
According to a recent study published in
2013 by UL which was conducted to better un-
derstand manufacturer and consumer concerns
about products supply chains were considered to
be a significant and increasing priority The study
Although 88 percent of CEOs believe that
they should be integrating sustainability
through their supply chain just 54 per-
cent believe that this is being achieved
within their own company (Lacy et al
2010 p 35)
This survey finding points to a disparity be-
tween the direction in which companies want
to move how much progress they believe they
have made in this direction and the difficulty in
making progress That is many companies un-
derstand the importance of being more sustain-
able from a global competitiveness perspective
and in a world of growing and more competi-
tive country economies increasing population
and constraining re-
sources Indeed ac-
cording to a corpo-
rate survey published
in The Economist
again authored by
The Economistrsquos Intel-
ligence Unit (2010)
ldquo87 of respondents
agree that sustainabil-
ity will become more
important over the next three yearsrdquo (p 2)
Hayward et al (2013) referred to this as the dif-
ference between ambition and execution and
acknowledged that the recent world economic
recession has had a dampening effect on com-
pany sustainability plans
This interest in making further progress in
implementing integrating and building greater
sustainability has been noted in other surveys
For example in the UN Global Compactndash
Accenture survey published in 2010 which was
referenced previously authors Lacy et al (2010)
state ldquowhile sustainability has clearly become
part and parcel of how many businesses oper-
ate it has yet to permeate all elements of core
Many companies understand the importance of being more sustainable from a global competitiveness perspective and in a world of growing and more competitive country economies increasing population and constraining resources
Environmental Quality Management DOI 101002tqem Summer 2014 17Building Greater Sustainability in Supply Chains
It is not always clear how inclusive a companyrsquos
supplier code of conduct is ie whether the code
applies only to the companyrsquos tier 1 suppliers or
to its tier 1 and subtier 1 suppliers In addition
suppliers that have multiple customers may also
have multiple supplier codes of conduct with
which they must conform
Companies are increasingly being asked by
their customers public interest groups and
other stakeholders to be more responsible for
their supply chains and to be more transparent
There are several dimensions to this increased
responsibility Given how vast diverse and
global supply chains have become this article
focuses on the extent to which these tools are
being used to reach beyond tier 1 suppliers also
referred to as subtier 1 suppliers To address this
issue interviews were
conducted of repre-
sentatives from several
compan ie smdashCoca -
Cola Mars Inc Mc-
Donaldrsquos Staples and
VF Corporationmdashas
well as representatives
from several organi-
zationsmdashAIM-PROGRESS BSR Environmental
Defense Fund (EDF) and Sustainable Apparel
Coalition (SAC)
Reaching Beyond Tier 1 SuppliersIncreased responsibility for its supply chain
may expand the reach of a companyrsquos supplier
codes of conduct beyond tier 1 suppliers andor
require that the company supplement its supplier
codes with additional tools to expand and bolster
supplier engagement There can be a cascading
effect such that a company expects that each tier
of its supply chain will have similar codes of con-
duct for its own suppliers
For example McDonaldrsquos states in its supplier
code ldquoWe expect suppliers to hold their supply
chain including subcontractors and third-party
identified seven rising priorities or emerging driv-
ers of growing importance over half of which re-
late to supply chains In fact nearly half of the re-
spondents from the manufacturing sector claimed
that they would increase global sourcing over the
next five years (UL 2013) The study states
For manufacturers and consumers glo-
balization is contributing new complexity
and heightening the importance of emerg-
ing considerations such as transparency
traceability ethical sourcing and country
of origin (UL 2013 p 5)
Thus for companies engaging with their
supply chains is expected to become both more
important to address consumer sustainability
concerns and more challenging in the future
Engaging Supply ChainsCompanies employ a number of tools to en-
gage with their suppliers and improve their per-
formance (BSR amp UN Global Compact 2010) For
example Lee and Kashmanian (2013) assessed the
use of supplier codes of conduct supplier audits
monitoring and supplier sustainability perfor-
mance scorecards Other tools include companies
providing technical assistance information edu-
cation incentives and awards to suppliers and
third parties sharing supplier audit findings and
leading practices with companies and suppliers
Many companies have developed supplier
codes of conduct to state their expectations of
suppliers (eg to be in compliance with laws
regulations and standards) There has been much
attention in the literature on supplier codes of
conduct and their key elements (eg BSR amp UN
Global Compact 2010 Keller 2008 Kolk amp van
Tulder 2002 Lee amp Kashmanian 2013)
BSR considers the supplier code of conduct
to be a part of the initial stage that companies
go through to engage with their suppliers and to
raise supplier awareness of their expectations2
For companies engaging with their supply chains is expected to
become both more important to address consumer sustainability
concerns and more challenging in the future
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore16 Summer 2014 Environmental Quality Management DOI 101002tqem
businessmdashthat is into capabilities processes
and systemsrdquo (p 11)
As stated in the results of another global
survey by McKinsey amp Company the writers
comment ldquoMost companies are still strug-
gling to factor sustainability into the rsquohardrsquo areas
of their business such as supply chainrdquo (McKinsey
amp Company 2011 p 11)
When the accounting firm Deloitte asked
companies in its own survey which was pub-
lished in 2010 to identify those areas where
increasing sustainability was most important to
them the top three responses were
bull Manufacturing process and operations (46)
bull Brand enhancements and perception (31) and
bull Supply chain (21) (Deloitte 2010)
The challenge that companies face integrat-
ing sustainability fully was emphasized in the
UN Global CompactndashAccenturersquos 2013 corporate
survey where the difficulty of implementing
sustainability throughout a companyrsquos supply
chains was considered to be one of the top
four barriers to full integration of sustainability
(Hayward et al 2013)1
Further in the 2010 UN Global Compactndash
Accenture survey the writers stated
Most CEOs said they were paying greater
attention to the activities of their suppli-
ers however an equal number of respon-
dents expressed concerns about whether
they can effectively manage sustainability
issues throughout such large complex
supplier networks (Lacy et al 2010 p 35)
According to a recent study published in
2013 by UL which was conducted to better un-
derstand manufacturer and consumer concerns
about products supply chains were considered to
be a significant and increasing priority The study
Although 88 percent of CEOs believe that
they should be integrating sustainability
through their supply chain just 54 per-
cent believe that this is being achieved
within their own company (Lacy et al
2010 p 35)
This survey finding points to a disparity be-
tween the direction in which companies want
to move how much progress they believe they
have made in this direction and the difficulty in
making progress That is many companies un-
derstand the importance of being more sustain-
able from a global competitiveness perspective
and in a world of growing and more competi-
tive country economies increasing population
and constraining re-
sources Indeed ac-
cording to a corpo-
rate survey published
in The Economist
again authored by
The Economistrsquos Intel-
ligence Unit (2010)
ldquo87 of respondents
agree that sustainabil-
ity will become more
important over the next three yearsrdquo (p 2)
Hayward et al (2013) referred to this as the dif-
ference between ambition and execution and
acknowledged that the recent world economic
recession has had a dampening effect on com-
pany sustainability plans
This interest in making further progress in
implementing integrating and building greater
sustainability has been noted in other surveys
For example in the UN Global Compactndash
Accenture survey published in 2010 which was
referenced previously authors Lacy et al (2010)
state ldquowhile sustainability has clearly become
part and parcel of how many businesses oper-
ate it has yet to permeate all elements of core
Many companies understand the importance of being more sustainable from a global competitiveness perspective and in a world of growing and more competitive country economies increasing population and constraining resources
Environmental Quality Management DOI 101002tqem Summer 2014 17Building Greater Sustainability in Supply Chains
It is not always clear how inclusive a companyrsquos
supplier code of conduct is ie whether the code
applies only to the companyrsquos tier 1 suppliers or
to its tier 1 and subtier 1 suppliers In addition
suppliers that have multiple customers may also
have multiple supplier codes of conduct with
which they must conform
Companies are increasingly being asked by
their customers public interest groups and
other stakeholders to be more responsible for
their supply chains and to be more transparent
There are several dimensions to this increased
responsibility Given how vast diverse and
global supply chains have become this article
focuses on the extent to which these tools are
being used to reach beyond tier 1 suppliers also
referred to as subtier 1 suppliers To address this
issue interviews were
conducted of repre-
sentatives from several
compan ie smdashCoca -
Cola Mars Inc Mc-
Donaldrsquos Staples and
VF Corporationmdashas
well as representatives
from several organi-
zationsmdashAIM-PROGRESS BSR Environmental
Defense Fund (EDF) and Sustainable Apparel
Coalition (SAC)
Reaching Beyond Tier 1 SuppliersIncreased responsibility for its supply chain
may expand the reach of a companyrsquos supplier
codes of conduct beyond tier 1 suppliers andor
require that the company supplement its supplier
codes with additional tools to expand and bolster
supplier engagement There can be a cascading
effect such that a company expects that each tier
of its supply chain will have similar codes of con-
duct for its own suppliers
For example McDonaldrsquos states in its supplier
code ldquoWe expect suppliers to hold their supply
chain including subcontractors and third-party
identified seven rising priorities or emerging driv-
ers of growing importance over half of which re-
late to supply chains In fact nearly half of the re-
spondents from the manufacturing sector claimed
that they would increase global sourcing over the
next five years (UL 2013) The study states
For manufacturers and consumers glo-
balization is contributing new complexity
and heightening the importance of emerg-
ing considerations such as transparency
traceability ethical sourcing and country
of origin (UL 2013 p 5)
Thus for companies engaging with their
supply chains is expected to become both more
important to address consumer sustainability
concerns and more challenging in the future
Engaging Supply ChainsCompanies employ a number of tools to en-
gage with their suppliers and improve their per-
formance (BSR amp UN Global Compact 2010) For
example Lee and Kashmanian (2013) assessed the
use of supplier codes of conduct supplier audits
monitoring and supplier sustainability perfor-
mance scorecards Other tools include companies
providing technical assistance information edu-
cation incentives and awards to suppliers and
third parties sharing supplier audit findings and
leading practices with companies and suppliers
Many companies have developed supplier
codes of conduct to state their expectations of
suppliers (eg to be in compliance with laws
regulations and standards) There has been much
attention in the literature on supplier codes of
conduct and their key elements (eg BSR amp UN
Global Compact 2010 Keller 2008 Kolk amp van
Tulder 2002 Lee amp Kashmanian 2013)
BSR considers the supplier code of conduct
to be a part of the initial stage that companies
go through to engage with their suppliers and to
raise supplier awareness of their expectations2
For companies engaging with their supply chains is expected to
become both more important to address consumer sustainability
concerns and more challenging in the future
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 17Building Greater Sustainability in Supply Chains
It is not always clear how inclusive a companyrsquos
supplier code of conduct is ie whether the code
applies only to the companyrsquos tier 1 suppliers or
to its tier 1 and subtier 1 suppliers In addition
suppliers that have multiple customers may also
have multiple supplier codes of conduct with
which they must conform
Companies are increasingly being asked by
their customers public interest groups and
other stakeholders to be more responsible for
their supply chains and to be more transparent
There are several dimensions to this increased
responsibility Given how vast diverse and
global supply chains have become this article
focuses on the extent to which these tools are
being used to reach beyond tier 1 suppliers also
referred to as subtier 1 suppliers To address this
issue interviews were
conducted of repre-
sentatives from several
compan ie smdashCoca -
Cola Mars Inc Mc-
Donaldrsquos Staples and
VF Corporationmdashas
well as representatives
from several organi-
zationsmdashAIM-PROGRESS BSR Environmental
Defense Fund (EDF) and Sustainable Apparel
Coalition (SAC)
Reaching Beyond Tier 1 SuppliersIncreased responsibility for its supply chain
may expand the reach of a companyrsquos supplier
codes of conduct beyond tier 1 suppliers andor
require that the company supplement its supplier
codes with additional tools to expand and bolster
supplier engagement There can be a cascading
effect such that a company expects that each tier
of its supply chain will have similar codes of con-
duct for its own suppliers
For example McDonaldrsquos states in its supplier
code ldquoWe expect suppliers to hold their supply
chain including subcontractors and third-party
identified seven rising priorities or emerging driv-
ers of growing importance over half of which re-
late to supply chains In fact nearly half of the re-
spondents from the manufacturing sector claimed
that they would increase global sourcing over the
next five years (UL 2013) The study states
For manufacturers and consumers glo-
balization is contributing new complexity
and heightening the importance of emerg-
ing considerations such as transparency
traceability ethical sourcing and country
of origin (UL 2013 p 5)
Thus for companies engaging with their
supply chains is expected to become both more
important to address consumer sustainability
concerns and more challenging in the future
Engaging Supply ChainsCompanies employ a number of tools to en-
gage with their suppliers and improve their per-
formance (BSR amp UN Global Compact 2010) For
example Lee and Kashmanian (2013) assessed the
use of supplier codes of conduct supplier audits
monitoring and supplier sustainability perfor-
mance scorecards Other tools include companies
providing technical assistance information edu-
cation incentives and awards to suppliers and
third parties sharing supplier audit findings and
leading practices with companies and suppliers
Many companies have developed supplier
codes of conduct to state their expectations of
suppliers (eg to be in compliance with laws
regulations and standards) There has been much
attention in the literature on supplier codes of
conduct and their key elements (eg BSR amp UN
Global Compact 2010 Keller 2008 Kolk amp van
Tulder 2002 Lee amp Kashmanian 2013)
BSR considers the supplier code of conduct
to be a part of the initial stage that companies
go through to engage with their suppliers and to
raise supplier awareness of their expectations2
For companies engaging with their supply chains is expected to
become both more important to address consumer sustainability
concerns and more challenging in the future
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore18 Summer 2014 Environmental Quality Management DOI 101002tqem
that these ingredients are sustainably sourced
(Coca-Cola 2013b)
Patagonia takes a similar approach Its
document ldquoWorking with Factoriesrdquo states
ldquoRequirements in this Code apply to the whole
supply chain including sub-suppliers sub-con-
tractors and farmsrdquo (Patagonia 2013b p 1)
VF Corporationrsquos Global Compliance Principles
ldquoapply to all facilities that produce goods for VF
Corporation or any of its subsidiaries divisions or
affiliates including facilities owned and operated
by VF and its contractors agents and suppliersrdquo
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 19Building Greater Sustainability in Supply Chains
into the owned andor subcontracted
farms mills plants factories and other
sites that are involved in the production of
[its] products (Patagonia nd p 4)
ldquoIt should be easier to trace a high-value com-
plex product whether manufactured or agricul-
tural than an interchangeable commodity because
companies selling the former product likely need
to have a better handle on their supply chains to
ensure their product is made to specifications such
that there is minimal risk to the company reputa-
tion and brand valuerdquo
(Hutson 2013) In the
case of Coca-Cola for
example about one half
of what the company
buys is agriculture re-
lated so agriculture is its
big focus with subtier 1
suppliers (Jordan 2013)
Because it is a good
practice for a company
to know who are its tier 1 suppliers (Norton 2013)
identifying tier 1 suppliers andor direct manufac-
turers may be a first step in mapping out its supply
chain A company may segment its suppliers into
groups (eg direct and indirect) Mars considers
suppliers of inputs for its products to be its direct
suppliers and suppliers of capital goods building in-
sulation office supplies furniture electronics etc to
be its indirect suppliers (Spitzley 2013) When Mc-
Donaldrsquos is selecting the suppliers for its restaurants
the company considers distribution centers and final
processing facilities to be its direct suppliers and
primary processing plants production plants farms
and ranches to be its indirect suppliers (McDonaldrsquos
2013c) If a company groups its suppliers using
methods similar to the examples just given it may
identify key or strategic suppliers as a follow-up step
To better understand these mapping challenges
it is helpful to know that company supply chains
VF brand has decided to have all of its tanner-
ies audited according to both VFrsquos Compliance
Principles (VF nd) and the Leather Working
Grouprsquos (LWG) environmental protocols (Von
Haden 2013) Alternatively it is also possible for
a tier 1 supplier to take on the responsibility of
which suppliers are part of a companyrsquos supply
chain as well as information collected as part of a
supplier audit To communicate its conformance
expectations to its subtier 1 suppliers it is ben-
eficial for a company to be able to map out its
supply chain Although mapping its supply chain
can be challenging for a company particularly
if many of its suppliers are located in far away
locations or if the suppliers change frequently to
accommodatemdashfor examplemdashchanging designs
requirements etc mapping may provide great
value by helping a company understand just how
sustainable its supply chain really is
Many companies may not know who all of their
tier 1 suppliers are or where they are located They
are probably even less likely to know who their sub-
tier 1 suppliers are and where they are located Many
other companies possess this information however
For example HP provides a list of its top suppliers
collectively representing 95 of its procurement ex-
penditures to promote transparency in the electron-
ics industry (HP 2013b) and Patagonia identifies
textile mills and factories in its supply chain (Patago-
nia 2013a) In addition the company
[R]equires suppliers to map and continu-
ously track and monitor all locations in
all levels of their supply chain and upon
request provide transparency information
Information is key to knowing whether subtier 1 suppliers are
conforming to a code of conduct This includes information regarding
which suppliers are part of a companyrsquos supply chain as well as information collected as part of a
supplier audit
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore20 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Regular monitoring and reporting of supplier prog-
ress in improving performance (Nestle 2012a)
Nestlersquos Cocoa Plan includes traceability to
the farmer group level (Nestle 2013a) the com-
pany has similar traceability efforts underway or
in development for coffee dairy eggs fish and
seafood hazelnuts meat palm oil paper and
board poultry soya sugar and natural vanilla
(Nestle 2012a) Staples is also facing a daunting
challenge The company currently has approxi-
mately 125000 product SKUs (stock-keeping
units) and at some point in the future it may
have one million product SKUs Knowing all
of its subtier 1 suppliers is very challenging for
the company and it will likely become an even
greater challenge in the future (Buckley 2013)
Safety Security and Prohibited Materials and Activities
As safety security and other concerns in-
crease in certain sectors such as the chemical
food and information technology sectors and as
sector-based labor and safety issues grow there
will likely be increasing pressure for companies
to map out their supply chains and increase
traceability For certain sectors traceability is not
a new issue For example the Lacey Act of 1900
and later amended in 2008 prohibits companies
in the United States from trading in wildlife fish
and plants that have been illegally harvested and
sold This prohibition includes illegal logging
In addition the US Securities and Exchange Com-
mission (SEC) adopted a rule in 2012 that requires
companies to publicly disclose the use of conflict min-
erals which include tantalum tin gold and tungsten
that were extracted from the Democratic Republic of
the Congo or an adjacent country if the company
files reports to the SEC (SEC 2013)6 7 Companies can
extend such disclosure further For example Nestle
requires that its suppliers not harvest conflict wood or
other forest-based commodities (Nestle 2012b)
are becoming more diverse complex and dispersed
As discussed previously a companyrsquos supply chain
may represent a significant part of its environmental
footprint or product lifecycle impact and the supply
chain may include thousands of subtier 1 suppliers
For example in the case of Staples 93 of its
environmental impact takes place outside of its
operations including within its supply chain and
through customer use of its purchased products
In another example McDonaldrsquos purchases beef
from millions of farmers around the globe and
each area of the world handles traceability in a
different way This is one of the challenges of
agreeing to principles and criteria for sustainable
beef production (Starr 2013)
Nestle has developed a Responsible Sourcing
Traceability Programme as one of three levels
for its responsible sourcing5 The Programme
promotes compliance
by Nestlersquos ldquoextended
value chainsrdquo with
its Responsible Sourc-
ing Guidelines which
provide guidance to its
procurement staff and
consultants and are
shared with suppliers and stakeholders (Nestle
2013b) According to its Traceability Programme
in cases in which Nestle does not ldquopurchase direct
from the farm or feedstock [it has] a programme
to establish transparent supply chains back to the
origin and develop suppliers that meet its com-
mitments and policiesrdquo (Nestle 2012a p 119)
Nestlersquos Traceability Programme includes
bull Defining requirements based on its commit-
ments (eg no deforestation) and policies as
described in these sourcing guidelines
bull Transparency by mapping supply chains back
to their primary level of production
bull Transformation of suppliers through continu-
ous improvement and
To better understand these mapping challenges it is helpful to know that company supply chains are becoming more diverse complex and dispersed
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 21Building Greater Sustainability in Supply Chains
performance and sustainability of supply chains
Although companies generally have more expe-
rience working with their tier 1 suppliers than
working with their subtier 1 suppliers their ef-
forts could cascade through their supply chains
and provide ideas and opportunities for their
tier 1 suppliers to influence the next tier of
supplier(s) Third-party organizations can play a
number of key roles some of which provide them
with opportunities to engage more directly with a
companyrsquos subtier 1 suppliers
Role of CompaniesFor certain sectors (eg apparel) producers
and their profit margins may become smaller
the further up a com-
panyrsquos supply chain
one travels (Kibbey amp
Young 2013) These
attributes may create
challenges for these
suppliers to consis-
tently meet their cus-
tomersrsquo sustainability expectations In addition a
company may be reluctant for competitive and
pricing reasons to terminate its contract with a
supplier if it is in noncompliance or nonconfor-
mance with the supplier code of conduct (Kibbey
amp Young 2013)
Increased expectations of suppliers may need
to be matched with increased technical assistance
and incentives In this regard a company can
play a key role in collecting and sharing lead-
ing practices among its suppliers For example
McDonaldrsquos invites its suppliers worldwide to
nominate their best practices A panel compris-
ing McDonaldrsquos representatives and an external
group of stakeholders including nongovern-
mental organizations (NGOs) review hundreds
of submissions and selects those that will be
highlighted as sustainable supply best practices
(McDonaldrsquos 2010)
There are other efforts to better understand and
improve supply chains For example the Tropi-
cal Forest Alliance (TFA) 2020 is a public-private
multicountry partnership that has set a goal of
reducing tropical deforestation by 2020 for four
agricultural commodities beef palm oil pulp and
paper and soy For the private sector this effort is
largely about companies working with their supply
chains One of the private sectorrsquos roles in the part-
nership is to ldquoWork with suppliers to develop tropi-
cal deforestation-free sources for the commodities
which they are purchasingrdquo (United States Agency
for International Development [USAID] nd p 1)8
According to Nestle
We recognise that to achieve rsquono defor-
estationrsquo we must work with all agents in
the supply chain from plantation owners
processors and suppliers all the way to the
consumer [In addition to] ensure the
palm oil we source is not associated with
deforestation we must know where it
comes from (Nestle 2012a p 127ndash128)
In addition GRIrsquos (2013) G4 sustainability
reporting guidelines ask organizations to describe
their supply chains As de Man and Ionescu-
Somers (2013) explain in a quote that leads us
into our next section
Sourcing from anonymous commodity
markets does not provide [a] company with
realistic possibilities to impact the farmersrsquo
practices owing to the lack of traceability
transparency A practical solution here
may be to require compliance with an ex-
ternally defined and independently certi-
fied sector sustainability standard (de Man
amp Ionescu-Somers 2013 p 32)
Improving Supplier PerformanceCompanies and third-party organizations
are working to improve the environmental
Companies and third-party organizations are working to
improve the environmental performance and sustainability of
supply chains
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore22 Summer 2014 Environmental Quality Management DOI 101002tqem
sustainability [Jordan 2013]) technical assis-
tance and training and paid-for consultation to
provide suppliers with training education or
continuous improvement programs required to
respond to audit findings (Nestle 2012a Patago-
nia 2013b) low-interest loans to support capital
projects (IKEA case studymdash[Pedersen amp Andersen
2006]) and the implicit knowledge that contracts
could be extended from other businesses of the
company (Von Haden 2013)
Role of Third-Party OrganizationsSupply chain issues can be bigger and more
formidable than an individual company might
wish to tackle on its own Third-party organiza-
tions have been playing a valuable role by bring-
ing companies together in noncompetitive ways
informing the marketplace and enabling the
development of learning- and sharing-networks
to deal with some of these issues In addition to
the actions that companies are taking to improve
the performance of their suppliers third-party
organizations also have a role to play to
bull Increase supply chain efficiencies
bull Expedite sharing of information on innova-
tive practices
bull Increase networking and learning
bull Certify supplier performance
bull Incentivize sustainable sourcing and
bull Convene forums to focus on key issues
Indeed companies often engage with third-
party organizations to assist them in advancing
sustainability strategies in mutually beneficial
ways (Kashmanian Wells amp Keenan 2011)
Exhibit 1 includes examples of a number of
third-party organizations that play key roles
in developing more sustainable supply chains
through the use of a variety of means including
bull Benchmarking supplier codes of conduct
across companies
Most leading companies would likely prefer
to work with their suppliers to address problems
rather than ldquowalk awayrdquo from them but this
is balanced by their need to minimize business
risk from noncompliant suppliers For example
although Mars will tell its suppliers that they
must meet its code of conduct the company
retains the right to terminate the relationship to
reduce its business risk However the company
believes that it is preferable not to terminate its
contract with the supplier and to instead empha-
size the use of positive incentives (Spitzley 2013)
In another case VF has a ldquothree strikesrdquo
phased policy whereby the supplier needs to
demonstrate improvement on poor audit find-
ings within 18 months If improvements are not
made VF will terminate the contract with the
supplier (Von Haden 2013)
Lack of commitment from a customer can
prove to be a major impediment for a supplier
that may want to improve its environmental per-
formance but does not
know whether doing
so will pay off in ad-
ditional orders Tesco
addresses this issue by
offering contracts for
durations of at least
two years to all of its
suppliers who want
them (Tesco 2013) A
supplier wants to make a return on its invest-
ment and it helps the supplier to do so if the cus-
tomer guarantees orders (Kibbey amp Young 2013)
Other incentives that a company could offer
to suppliers to support the adoption of more
sustainable practices include access to market
consistent demand receipt of consistent and
fair prices (Nestle 2012a) longer term contracts
reduction in audit frequency of the suppliers9
(eg Coca-Colarsquos Pass-It-Back program for sup-
pliers meeting a score and progressing with
Lack of commitment from a customer can prove to be a major impediment for a supplier that may want to improve its environmental performance but does not know whether doing so will pay off in additional orders
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 23Building Greater Sustainability in Supply Chains
The supply chain ecosystem includes companies their supply chains and NGO or third-party or-
ganizations that work to
bull Harmonize practices within or across sectors
bull Increase efficiencies for suppliers andor companies
bull Share leading practices
bull Reduce burdens on suppliers and companies
bull Certify performance by suppliers and
bull Inform the marketplace
Below is a list of some of these NGOs and programs Some are environmental organizations and
some are industry organizations most of which were identified during the research performed dur-
ing the writing of this article As a result this list is not meant to be all-inclusive but to be illustrative
These summaries are obtained directly with some modification or editing from the organizationsrsquo
websites Visit their websites for additional information
AIM-PROGRESS (PROgram for RESponsible Sourcing) httpwwwaim-progresscom
AIM-PROGRESS is a global forum for consumer goods manufacturers and their common suppliers
to enable promote and advance responsible sourcing practices and sustainable production systems
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore24 Summer 2014 Environmental Quality Management DOI 101002tqem
Bonsucro httpwwwbonsucrocom
Bonsucro fosters the sustainability of the sugarcane sector through a metric-based certification
system and support for continuous improvement by its members Bonsucro works to define perfor-
mance-based principles criteria indicators and standards for sugarcane production that take into
account local conditions and circumstances and that are based on a credible and transparent process
focused on key sustainability drivers in sugarcane production Bonsucro has developed a certification
system that enables producers buyers and others involved in sugar and ethanol businesses to obtain
products derived from sugarcane that have been produced according to agreed credible transparent
and measurable criteria
BSR httpswwwbsrorg
BSR helps companies develop internal approaches engage with suppliers and build meaningful col-
laborations to improve the labor environmental and economic performances of their supply chains
BSR is also requested by its industry members to convene groups and focus on key issues This conven-
ing role led to the formation of the Center for Sustainable Procurement Mills and Sundries Working
Group and the Pharmaceutical Supply Chain Initiative In addition BSR works with companies to
bull Develop and review sustainable procurement strategies and policies
bull Identify opportunities to integrate sustainability into procurement and implement changes by
working with senior management and purchasing teams and
bull Design and execute supplier engagement and training programs
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 25Building Greater Sustainability in Supply Chains
bull Safety and health
bull Operational excellence and
bull Knowledge sharing and people development
CGF members develop and lead the implementation of leading practices along their value chains
EcoVadis httpwwwecovadiscom
EcoVadis partners with procurement organizations to implement sustainable supply manage-
ment practices EcoVadis works to improve environmental and social practices of companies by
leveraging the influence of their global supply chains EcoVadis works to help procurement organi-
zations improve their performance and to reduce the costs associated with performance monitoring
of supplier CSR
Electronic Industry Citizenship Coalition (EICC) httpwwweiccinfo
EICC is a coalition of electronics companies working together to improve efficiency and social
ethical and environmental responsibility in their supply chains EICC developed a supplier code of
conduct in order to establish a common supplier code that provides guidelines for performance and
compliance with critical CSR policies EICC also provides tools and practices for companies to audit
compliance with the supplier code and helps companies report on their progress It established a
Validated Audit Process as a collaborative approach to auditing to the EICC supplier code of conduct
and as a means to share supplier audits with multiple customers thereby reducing audit fatigue and
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore26 Summer 2014 Environmental Quality Management DOI 101002tqem
Global Forest amp Trade Network (GFTN) httpgftnpandaorgabout_gftn
The World Wildlife Fundrsquos (WWFrsquos) GFTN is driven to eliminate illegal logging and increase
responsible forest management and trade to save the worldrsquos valuable and threatened forests GFTN
works with companies to assess the risks in their forest industry supply chain provide training and
technical support share best practices achieve responsible wood sourcing and credible chain-of-
custody certification and facilitate trade between companies supporting responsible forestry
Global Roundtable for Sustainable Beef (GRSB) httpgrsbeeforg
GRSB works within the beef industry and with environmental groups retailers and others to
continuously improve sustainability in the global beef value chain These organizations share their
knowledge of leadership and science and collectively engage and collaborate GRSBrsquos efforts include
identifying evaluating and enabling increased adoption of leading production and supply chain
practices and technologies
Global Social Compliance Programme (GSCP) httpwwwgscpnetcom
GSCP was created by and for global companies that want to work collaboratively and improve
the sustainability (laborsocial and environmental) of their often-shared supply base Using consen-
sus and best practices GSCP focuses on
bull Developing consistent supplier codes of conduct
bull Creating a uniform and clear message to suppliers
bull Reducing supplier audit duplication
bull Providing mutual recognition of supplier codes and audit monitoring
bull Simplifying buying and
bull Identifying causes of noncompliance and opportunities for continuous improvement of working
and environmental conditions in supply chains
As part of these activities GSCP developed an environmental framework and scoring methodol-
ogy to assess factory environmental performance across supply chains with regard to reducing each of
its environmental impact areas Factories can achieve GSCP Level 1mdashldquoCompliance and Awarenessrdquo
Level 2mdashldquoProactive Management and Performance Improvementrdquo or Level 3mdashldquoLeading Practicerdquo
Green Chemistry amp Commerce Council (GC3) httpwwwgreenchemistryandcommerceorg
GC3 advances the application of green chemistry green engineering and design for the envi-
ronment by sharing case study information and experiences across supply chains and across sectors
encouraging dialogue to overcome barriers and helping to increase consumer demand
International Trade Centre (ITC) Standards Map httpwwwstandardsmaporg
The ITCrsquos Standards Map provides users with information enabling them to analyze and compare
information on 120 voluntary standards eco-labels supplier codes of conduct and audit protocols
operating in more than 200 countries and certifying products and services in more than 80 eco-
nomic sectors including agriculture forestry fisheries mining textiles and manufactured products
This evaluation can help companies identify prospects for adopting private standards and assess
costs and benefits for developing or expanding related product or market opportunities
Exhibit 1 (Continued)
Environmental Quality Management DOI 101002tqem Summer 2014 27Building Greater Sustainability in Supply Chains
Marine Stewardship Council (MSC) httpwwwmscorg
MSC works with retailers brands seafood businesses and consumers to promote sustainable
fishing practices and increase availability and purchase of certified sustainable seafood to incentiv-
ize other fisheries to improve their practices MSC develops standards for sustainable fishing and
seafood traceability based on best practices
Outdoor Industry Association Sustainability Working Group (OIA SWG) httpwww
outdoorindustryorg
OIA SWG explores issues of corporate environmental and social responsibility in the outdoor
industry The SWG works on the most pressing supply chain challenges that large and small outdoor
industry companies face and that are key to their business survival One of the outdoor industryrsquos
most notable accomplishments is the development of the OIA Eco Index a product sustainability
indexing tool that can chart a companyrsquos progress toward sustainability OIA SWG is currently focus-
ing on four key work areas
bull Index developmentmdashbuilding sustainability indexes for outdoor apparel footwear and equipment
bull Responsible chemicals management
bull Materials traceability in the supply chain and
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 27Building Greater Sustainability in Supply Chains
Marine Stewardship Council (MSC) httpwwwmscorg
MSC works with retailers brands seafood businesses and consumers to promote sustainable
fishing practices and increase availability and purchase of certified sustainable seafood to incentiv-
ize other fisheries to improve their practices MSC develops standards for sustainable fishing and
seafood traceability based on best practices
Outdoor Industry Association Sustainability Working Group (OIA SWG) httpwww
outdoorindustryorg
OIA SWG explores issues of corporate environmental and social responsibility in the outdoor
industry The SWG works on the most pressing supply chain challenges that large and small outdoor
industry companies face and that are key to their business survival One of the outdoor industryrsquos
most notable accomplishments is the development of the OIA Eco Index a product sustainability
indexing tool that can chart a companyrsquos progress toward sustainability OIA SWG is currently focus-
ing on four key work areas
bull Index developmentmdashbuilding sustainability indexes for outdoor apparel footwear and equipment
bull Responsible chemicals management
bull Materials traceability in the supply chain and
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore28 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Determine whether responsible sourcing practices have been used
bull Improve forest product purchasing practices
bull Establish legal traceable and sustainable supply chains and
bull Develop solutions to address challenges
The Rainforest Alliance also helps farmers forest managers and tourism businesses receive
greater economic benefits by ensuring that ecosystems within and around their operations are
protected Once businesses meet certain environmental and social standards the Rainforest Al-
liance works to help them receive marketplace support and increased demand for their goods or
services
Round Table on Responsible Soy Association (RTRS) httpwwwresponsiblesoyorg
RTRS is a multistakeholder initiative that has developed a standard for responsible soy pro-
duction The standard includes five principles (including environmental responsibility and good
agricultural practices) 27 criteria and 98 indicators
Roundtable on Sustainable Palm Oil (RSPO) httpwwwrspoorg
RSPO works to transform markets such that sustainable palm oil becomes the norm by
bull Advancing production procurement finance and use of sustainable palm oil products
bull Developing implementing verifying assuring and reviewing global standards for the supply
chain of sustainable palm oil
bull Monitoring and evaluating economic environmental and social impacts from increasing market
availability of sustainable palm oil and
bull Engaging and committing stakeholders throughout the palm oil supply chain including govern-
ments and consumers
RSPO has endorsed GreenPalm (httpwwwgreenpalmorg) to manage the sustainable palm oil
certificate trading program
Supplier Ethical Data Exchange (Sedex) httpwwwsedexglobalcom
Sedex works to help companies reduce risk protect their reputation and improve global supply
chain practices Sedex offers an online database to help company members manage ethical and re-
sponsible practices in company supply chains by sharing supplier audit reports to reduce the burden
on suppliers facing multiple audits questionnaires and certifications and driving improvements in
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 29Building Greater Sustainability in Supply Chains
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore30 Summer 2014 Environmental Quality Management DOI 101002tqem
bull Developing sector-based or comparable com-
mon supplier codes of conduct andor other
sustainability initiatives
bull Conducting supplier audits or assessments
bull Providing mutual recognition of participating
TFA 2020 is a publicndashprivate partnership with the goal of reducing (and eventually eliminating)
tropical deforestation by 2020 for beef palm oil pulp and paper and soy production The private sector
is represented by the Consumer Goods Forum The governments of the United States the Netherlands
Norway and the United Kingdom are also members of the partnership as are the following NGOs
bull Carbon Disclosure Project
bull Conservation International
bull Forest Trends
bull National Wildlife Federation
bull Rainforest Alliance
bull SNV (httpwwwsnvworldorg)
bull Solidaridad Network
bull Sustainable Trade Initiative
bull The Nature Conservancy
bull Wildlife Conservation Society
bull World Resources Institute and
bull World Wildlife Fund
TFA 2020 partners will work together to accomplish the following
bull Improve planning and management related to tropical forest conservation agricultural land use
and land tenure
bull Share best practices for tropical forest and ecosystem conservation and commodity production
including working with smallholder farmers and other producers on sustainable agricultural in-
tensification promoting the use of degraded lands and reforestation
bull Provide expertise and knowledge in order to assist with the development of commodity and
processed commodity markets that promote the conservation of tropical forests and
bull Improve monitoring of tropical deforestation and forest degradation to measure progress
Exhibit 1 (Continued)
bull Mapping out supply chains and increasing
traceability of supplies
bull Measuring supplier sustainability perfor-
mance and
bull Certifying supplier performance or products
To understand how its suppliers are perform-
ing a company may audit or monitor them or
work with a third-party organization to do so
Companies can also encourage their suppliers to
be certified by a third-party organization have
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 31Building Greater Sustainability in Supply Chains
bull 30 by 2012 (note the company achieved
36 by the end of 2012) and
bull 50 by 2015 (Unilever 2013b)
IKEA has a sustainability product scorecard
and a goal that by fiscal year 2017 the majority
of its renewable materials such as cotton and
wood will come from preferred andor certified
sources (IKEA 2010) The company also has a
goal to reduce carbon emissions by 20 by 2015
and a 2020 goal for its suppliers to increase en-
ergy efficiency by 20 (IKEA 2013) McDonaldrsquos
uses its Environmental Scorecard to encourage
suppliers to measure and reduce energy waste
and water normalized
to production and to
submit these data into
a software database
system (McDonaldrsquos
2013a) Gap is partner-
ing with ZDHC (Zero
Discharge of Hazard-
ous Chemicals) on its
goal of zero discharge
of hazardous chemicals
in its supply chain by
2020 (Gap Inc 2014a)
HP has set a goal for its
tier 1 manufacturing suppliers and product trans-
portation providers to reduce their greenhouse
gas intensity by 20 by 2020 compared with
2010 figures (HP 2013a)
The SAC developed a tool for understanding
and measuring the environmental and social per-
formance of apparel and footwear products called
the Higg index Although the current version of
the index primarily evaluates performance using
qualitative indicators SACrsquos goal is to develop ad-
ditional quantitative indicators (eg actual energy
use) Apparel and footwear companies can use the
Higg index as a standard for comparison rather
than create separate scorecards Other sectors can
their suppliers evaluated based on a sustainability
performance scorecard report their sustainability
progress publicly etc
Audits are typically focused on conformance
to a supplier code of conduct whereas a scorecard
can be used to measure and track supplier sustain-
ability performance over time A certifying organi-
zation benchmarks and certifies the supplier or its
product with respect to a standard Alternatively
a company could encourage its suppliers to pub-
licly report progress toward a publicly stated goal
(eg reducing and reporting greenhouse gas re-
leases to the Carbon Disclosure Project) PepsiCo
(PepsiCo 2013) Unilever (Unilever 2013a) and
Walmart (Cremmins 2013) are but a few of the
companies that embrace this approach
Examples of Companies Using Supplier Audits Scorecards and Certification Programs
A companyrsquos choice between relying on a sup-
plier sustainability performance scorecard or prod-
uct supply certification (in some cases companies
rely on both) may be based on which metrics mat-
ter most to the company or which metrics it will
use to portray and measure its sustainability In
addition the company may consider to what ex-
tent it should incorporate supply chain improve-
ments or certifications into its corporate goals
As an example to meet its commitment to buy
only responsibly sourced wood more than 90
of BampQrsquos products containing wood or paper are
produced from chain-of-custody certified sources
(BampQ 2013a 2013b 2013c) Coca-Colarsquos 2020
goals include sustainably sourcing key agricultural
ingredients such as cane sugar beet sugar corn
tea coffee palm oil soy pulp and paper fiber and
oranges (Coca-Cola 2013a Moye 2013)
Unilever also has a goal to sustainably source
100 of its agricultural raw materials by 2020
and has set interim milestones
bull 10 by 2010
The Sustainable Apparel Coalition (SAC) developed a tool for
understanding and measuring the environmental and social
performance of apparel and footwear products called the Higg
index Although the current version of the index primarily evaluates
performance using qualitative indicators SACrsquos goal is to develop
additional quantitative indicators
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore32 Summer 2014 Environmental Quality Management DOI 101002tqem
LWG program have a clear understanding
of where their raw material is originat-
ing from With this information and in
co-operation with NGOs the LWG aims
to reduce the impact cattle ranching has
on deforestation in Brazil and potentially
in other areas of the world if necessary
(LWG 2010 para 1ndash2)
In addition The Leather Working Grouprsquos
Auditing Protocol recognizes the need to
Have visibility through the supply chain
of their raw material Those sourcing
material in Brazil will need to demonstrate
traceability to the slaughterhouse
Suppliers sourcing from Brazil will need to
ensure [that] [t]he farms [were not] in-
volved in any form of deforestation in the
Amazon biome since October 05 2009
(LWG 2012 p 6)
Third-party organizations can provide an-
other valuable role in certifying the perfor-
mance of suppliers McDonaldrsquos has set (and
has met) a goal that requires all of its palm oil
suppliers to become members of the Roundtable
on Sustainable Palm Oil (McDonaldrsquos 2013c)
In addition Mars has made the following
statement
Mars has pledged to certify 100 of its
cocoa as sustainably produced by 2020
Because we canrsquot have a direct relation-
ship with every farmer we use certification
to implement change on a larger scale than
we could achieve on our own Certification
creates a set of standards against which
cocoa farming can be measured and enables
us to verify through a third party organiza-
tion that those standards are being met
This means we know that the cocoa we use
also use this index The use of common scorecards
provides a common means to communicate with
stakeholders regarding sustainability (SAC 2012)
Mapping and Materials Traceability with Third-Party Organizations
As discussed previously it can be important
for a company to better understand its supply
chains including where and how its supplies are
being sourced To aid in mapping its supply chain
Staples works with the Rainforest Alliance and its
SmartSource 360 tool to trace its paper supply and
better understand where it is coming from (eg
tiers 2 3 and 4 Buckley 2013 Rainforest Alli-
ance 2013) McDonaldrsquos has a policy that states
that no beef raw material will be sourced from the
Amazon biome (McDonaldrsquos 2013b)
If a product is certified it becomes easier to trace
According to the LWG
U n d e r s t a n d i n g
where the mate-
rial that makes
our footwear or
leather products
has come from is
now a concern for
many consumers
This became an
important issue
for the LWG when
the connection be-
tween cattle ranch-
ing and deforesta-
tion was identified
by Greenpeace and other NGOs as a major
problem in Brazil
As a result of this situation the LWG
has introduced an assessment of traceabil-
ity into the environmental stewardship
audit process This will ultimately ensure
that the leather manufacturers within the
Questions that a company may face when considering whether to encourage its suppliers to be certified include whether it is sufficient for suppliers to perform as if they meet a certification standard but not go through actual certification or whether it is more important that suppliers actually be certifiedmdashand for this to be communicated to consumers and other stakeholders
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 33Building Greater Sustainability in Supply Chains
the standard and marketplace acceptance and
support for the certification) (de Man amp Ionescu-
Somers 2013)
ConclusionThe supplier code of conduct focuses on com-
pliance and as such it is an important tool in
the toolbox for building greater sustainability in
supply chains Companies should make clear to
which parts of their supply chains (eg tier 1 sup-
pliers tier 1 and subtier 1 suppliers) its supplier
code of conduct applies It is also important that
a company clearly communicates its expectations
for each tier of its chain how it will support sup-
plier conformance with the code of conduct and
the possible consequences of nonconformance
This can increase the effectiveness of the sup-
plier code of conduct Other tools such as those
discussed in this paper can help support suppli-
ers in their efforts to
continuously improve
along their sustain-
ability paths as well
Company supply
chains are expected to
grow andor expand
over the foreseeable
future As companies
focus more on the
sustainability of their
supply chains and
are asked to assume
greater accountability
for their suppliers it is
expected that manag-
ers will devote greater attention to mapping out at
least key segments of their supply chains monitor-
ing and assessing the performances of their suppli-
ers and improving the traceability of the materials
through their supply chains
There are numerous steps along a companyrsquos
sustainability path There are also numerous steps
is produced in a way that is good for farmers
and good for the environment (Mars 2012
para 1ndash2)
Further according to de Man and Ionescu-
Somers (2013)
The more the raw material has a rsquocom-
modityrsquo character the more uniform the
raw material is and the less direct influ-
ence the company has on farmers In such
rsquocommodityrsquo supply chains it may make
sense to rely on external standards and
the related certification systems In supply
chains where a company is sourcing di-
rectly and as a result has more direct con-
tact with suppliers and farmers it may be
less obvious to rely on external standards
and systems (de Man amp Ionescu-Somers
2013 p 23)
Considering the Costs and Benefits of Certification
Cost versus benefit is one factor a company
may consider when determining whether cer-
tification affects the price paid to the supplier
andor the price paid by the end consumer
Questions that a company may face when con-
sidering whether to encourage its suppliers to
be certified include whether it is sufficient for
suppliers to perform as if they meet a certifica-
tion standard but not go through actual certi-
fication or whether it is more important that
suppliers actually be certifiedmdashand for this to be
As companies focus more on the sustainability of their supply chains
and are asked to assume greater accountability for their suppliers it is expected that managers will
devote greater attention to mapping out at least key segments of their
supply chains monitoring and assessing the performances of
their suppliers and improving the traceability of the materials through
their supply chains
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore34 Summer 2014 Environmental Quality Management DOI 101002tqem
not imply endorsement of use or verification
testing of the company organization or product
claims nor the companyrsquos overall practices or past
compliance history by the US Environmental
Protection Agency Any views expressed represent
the authorsrsquo assessments and do not necessarily
reflect those of the Agency or the Administration
Notes1 Following lack of financial resources (51) competing strategic priorities (44) and no clear link to business value (37) extending strategy throughout the supply chain was identified by 33 of respondents (respondents could identify up to three choices)
2 The stages identified by BSR are (1) Setting expectations (2) Monitoring and evaluation (3) Remediation and capabil-ity building and (4) Partnership Coca-Cola has a five-tier supplier engagement model which assumes compliance with its supplier guiding principles (1) Dialogue on sustainability opportunities (2) Supplier operational improvements (3) B2B supply chain efficiencies (4) Accelerating signature programs and (5) Emerging opportunitiesinnovations (Jordan 2011)
3 EICC members include Advanced Micro Devices Apple Best Buy Blackberry Cisco Dell EMC Hewlett-Packard IBM Intel LG Microsoft Motorola Philips Oracle Samsung Sony Texas Instruments Toshiba and Xerox
4 Patagonia (2013b) conducts environmental and social audits either itself through a third-party organization or in collaboration with another company or receives audit reports of its suppliers from an organization like Fair Factories Clearinghouse
5 The other two Responsible Sourcing Programmes include its Audit Programme of its tier 1 suppliers and its Farmer Con-nect Programme (Nestle 2012a)
6 In light of the US Court of Appeals ruling on April 14 2014 the SEC staff issued guidance stating that during the pendency of the litigation companies would not be required to identify their products as ldquonot been found to be lsquoDRC conflict freersquordquo in their conflict minerals report See SEC statement from April 29 2014 which is available at httpwwwsecgovNews PublicStmtDetailPublicStmt1370541681994U4NHTsbmZX0
7 Intelrsquos White Paper on a ldquoConflict-Freerdquo supply chain de-scribes its effort to achieve a conflict-free supply chain includ-ing its goals to manufacture a microprocessor that is conflict-free for these four metals by the end of 2013 (Intel 2013)
8 US Agency for International Development (AID) nd p 1 The private sector is represented by the Consumer Goods Forum whose members include Ahold Campbellrsquos Carrefour Coca-Cola Colgate Danone General Mills IBM Johnson amp Johnson Kelloggrsquos Kimberly-Clark Kroger Nestle Nike Oracle PepsiCo Procter amp Gamble SC Johnson Tesco Unilever Walgreens Walmart and Wegmans
9 Audits are typically paid for in part or in total and there-fore owned by the supplier and are therefore an expense for it
along a companyrsquos path to build greater sustain-
ability in its supply chain but it is important for
a company to get started If a company chooses
to move along its own sustainability path and
engage more closely with its supply chain it will
find opportunities to learn and adjust its efforts
and it will likely advance forward in a stepwise
manner The company will be able to partner
with others (including third-party organizations
and perhaps other companies) to help it share
leading practices increase efficiency and ad-
vance along its sustainability path
Acknowledgments and DisclaimerThe authors would like to thank the company
and organization representatives who agreed to
be interviewed shared their valuable time and
provided important perspectives and insights In
addition the authors would also like to thank the
following individuals for their review and helpful
comments on an earlier draft of this article Mark
Buckley Staples Andrew Hutson Environmental
Defense Fund Mitch Kidwell US EPA Jason Kib-
bey SAC Ben Jordan Coca-Cola Terry Lee Grad-
uate of Columbia School of International and
Public Affairs Harry Lewis US EPA Tara Norton
BSR Katrin Recke AIM-PROGRESS David Spitzley
Mars Inc Rona Starr McDonaldrsquos Colleen Von
Haden TimberlandVF and Ryan Young SAC
The companies and organizations mentioned
in this article do not constitute an all-inclusive
list of companies using supplier codes of conduct
or supplier sustainability performance scorecards
or those that engage with subtier 1 suppliers or
third-party organizations involved with supply
chain engagement or product certification related
to sustainability The purpose of this article is to
share information about these supplier codes of
conduct performance scorecards supply chain
engagement and certifications and to provide ex-
amples of what is in play The mention of a com-
pany organization certification or product does
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 35Building Greater Sustainability in Supply Chains
Retrieved from httpwwweiccinfodocumentsEICCCodeof ConductEnglishpdf
Gap Inc (2014a) Goals Retrieved from httpwwwgapinc comcontentcsrhtmlenvironmentgoalshtml
Gap Inc (2014b) Operating context and strategy Retrieved from httpwwwgapinccomcontentcsrhtmlenvironment html
Global Reporting Initiative (GRI) (2013) G4 sustainability reporting guidelines Reporting principles and standards disclosures Retrieved from httpswwwglobalreportingorg resourcelibraryGRIG4-Part1-Reporting-Principles-and -Standard-Disclosurespdf
Hayward R Lee J Keeble J McNamara R Hall C amp Cruse S (2013) The UN Global Compact-Accenture CEO Study on Sustainability 2013 Architects of a better world Retrieved from httpwwwaccenturecomMicrositesungc-ceo-study Documentspdf13-1739_UNGC20report_Final_FSC3pdf
HP (2013a) HP announces supply chain greenhouse gas (GHG) emissions reduction goal Retrieved from httpwww8 hpcomusenhp-newspress-releasehtmlid=1489007 UtAqSP17km0
HP (2013b) HP suppliers Retrieved from httph20195 www2hpcomV2GetPDFaspxc03728062pdf
Hutson A (2013 June 25) Interview of director global value chain initiatives Environmental Defense Fund (EDF)
IKEA (2010) Sustainability report 2010 Retrieved from httpwwwikeacommsen_USabout_ikeapdfikea _ser_2010pdf
IKEA (2013) People amp planet positive IKEA group sustainabil-ity strategy for 2020 Retrieved from httpwwwikeacommsen_USpdfreports-downloadspeopleandplanetpositivepdf
Intel (2013) Intelrsquos efforts to achieve a ldquoConflict-Freerdquo supply chain Retrieved from httpwwwintelcomcontentdamdocpolicypolicy-conflict-mineralspdf
Jordan B (2011) Supplier engagement pyramid Inside Supply Management 22(3) 36ndash37
Jordan B (2013 July 8) Interview of director of supplier sustainability Coca-Cola
Kashmanian R Wells R amp Keenan C (2011) Corporate environmental sustainability strategy Key elements Journal of Corporate Citizenship 44 107ndash130
Keller H (2008) Codes of conduct and their implementation The question of legitimacy Erasmus University Rotterdam Retrieved from httpwwwyaleedumacmillanHeken _Keller_Paperpdf
Kibbey J amp Young R (2013 June 27) Interview of executive director and index manager Sustainable Apparel Coalition (SAC)
Kiron D Kruschwitz N Haanaes K Reeves M amp Goh E (2013 Winter) The innovation bottom line MIT Sloan Man-agement Review 54(2) 1ndash20
Kolk A amp van Tulder R (2002) International codes of conduct trends sectors issues and effectiveness Erasmus University Rotterdam Retrieved from httpwwwib-smorginternationalcodesconductpdf
ReferencesAccenture (2013) Reducing risk and driving business value CDP supply chain report 2012ndash2013 Retrieved from httpswwwcdprojectnetCDPResultsCDP-Supply-Chain -Report-2013pdf
BampQ (2013a) Forest friendly Retrieved from httpwwwdiy comdiyjspbqtemplatescontent_lookupjspcontent=contentmarketingone_planet_homeforest_friendlyindex jspampmenu=eco and httpwwwdiycomcontentmarketing one_planet_homeforest_friendlyjspmenu=eco
BampQ (2013b) Read our FAQs Retrieved from httpwwwdiy comdiyjspcorporatecontentfaqsenvironmentjsp
BampQ (2013c) Verification schemes Retrieved from httpwwwdiycomcontentmarketingone_planet_home verification_schemesjspmenu=eco
Baxter (2011) Supplier quality standard Retrieved from httpwwwbaxtercomdownloadspartners_and_suppliers suppliersSupplier_Quality_Standardpdf
Baxter (2013a) Supply chain Retrieved from httpwww sustainabilitybaxtercomsupply-chainindexhtml
Baxter (2013b) Sustainable procurement Retrieved from httpsustainabilitybaxtercomsupply-chainsustainable -procurementhtml
BSR and United Nations (UN) Global Compact (2010) Sup-ply chain sustainability A practical guide for continuous improvement Retrieved from httpwwwunglobalcompact orgdocsissues_docsupply_chainSupplyChainRep_spread pdf
Buckley M (2013 July 16) Interview of vice president for environmental affairs Staples
Coca-Cola (2011) Towards sustainable sugar sourcing in Europe water footprint sustainability assessment (WFSA) Retrieved from httpwwwwaterfootprintorgReports CocaCola-2011-WaterFootprintSustainabilityAssessmentpdf
Coca-Cola (2013a) Our 2020 environmental goals Retrieved from httpwwwcoca-colacompanycomstoriesour-2020 -environment-goals-infographic
Coca-Cola (2013b) Sustainable agricultural guiding principles and criteria The Coca-Cola company Retrieved from http assetscoca-colacompanycombb280d592b834e9d8fd9afcccb1829b6sustainable-agricultural-guiding-principlespdf
Cremmins B (2013) CDP and Walmart A partnership to reduce suppliersrsquo greenhouse gas emissions Retrieved from httpwwwwalmartgreenroomcom201302cdp-and -walmart-a-partnership-to-reduce-suppliers-greenhouse-gas -emissions
Deloitte (2010) Sustainability in business today A cross- industry view Retrieved from httpwwwdeloittecom assetsDcom-UnitedStatesLocal20AssetsDocuments IMOsCorporate20Responsibility20and20Sustainability us_es_sustainability_exec_survey_060110pdf
de Man R amp Ionescu-Somers A (2013) Sustainable sourcing of agricultural raw materials A practitionerrsquos guide Retrieved from httpwwwbsrorgfilesfbasustainable-sourcing-guidepdf
Electronic Industry Citizenship Coalitionreg (EICC) (2012) Electronic Industry Citizenship Coalitionreg code of conduct
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Richard M Kashmanian and Justin R Moore36 Summer 2014 Environmental Quality Management DOI 101002tqem
Nestle (2013a) Cocoa Retrieved from httpwwwnestle comcsvresponsible-sourcingcocoa
Nestle (2013c) Responsible sourcing Retrieved from httpwwwnestlecomcsvresponsible-sourcing
Nestle (2013d) Water in our supply chain Retrieved from httpwwwnestlecomcsvwatersupply-chain
Norton T (2013 July 23) Interview of director of advisory services BSR
Patagonia (nd) Supplier workplace code of conduct Retrieved from httpwwwpatagoniacompdfen_US Patagonia_COC_English_02_13pdf
Patagonia (2013a) The footprint chronicles our supply chain Retrieved from httpwwwpatagoniacomusfootprint
Patagonia (2013b) Working with factories Retrieved from httpwwwpatagoniacomuspatagoniagoassetid=67583
Pedersen E amp Andersen M (2006) Safeguarding corporate social responsibility (CSR) in global supply chains How codes of conduct are managed in buyer-supplier relationships Journal of Public Affairs 6 228ndash240
PepsiCo (2013) Responsible amp sustainable sourcing Retrieved from httpwwwpepsicocomPurposeEnvironmental -SustainabilityResponsible-Sourcing
Rainforest Alliance (2013) Sustainable sourcing Retrieved from httpwwwrainforest-allianceorgforestrysourcingsustainable
Recke K (2013 July 2) Interview of senior sustainability and supply chain manager AIM-PROGRESS
Spitzley D (2013) Interview of responsible sourcing man-ager Mars Inc
Staples (2011) Supplier code of conduct Retrieved from httpswwwstaplescomsbdcremarketingstaples_souldocumentsstaples-supplier-code-of-conductpdf
Starr R (2013 July 1) Interview of director supplier work-place accountability McDonaldrsquos
Sustainable Apparel Coalition (SAC) (2012) The Higg index Retrieved from httpwwwapparelcoalitionorghiggindex
Tesco (2013) Tesco and society report What matters now Using our scale for good Retrieved from httpwwwtescoplc comfilespdfreportstesco_and_society_2013_ipadpdf
The Economist Intelligence Unit (2008) Doing good Business and the sustainability challenge The Economist Retrieved from httpgraphicseiucomuploadSustainability_allsponsors pdf
The Economist Intelligence Unit (2010) Managing for sus-tainability The Economist Retrieved from httpgraphics eiucomuploadebEnel_Managing_for_sustainability_WEB pdf
Timberland (2013) Cutting emissions in our value chain Retrieved from httpresponsibilitytimberlandcomclimatesupply-chain
UL (2013) The Product Mindset 2013 Retrieved from httpproductmindsetulcom
Lacy P Cooper T Hayward R amp Neuberger L (2010) A new era of sustainability UN Global Compact-Accenture CEO Study Retrieved from httpwwwunglobalcompactorgdocsnews_events81UNGC_Accenture_CEO_Study_2010pdf
Leather Working Group (LWG) (2010) LWG on hide trace-ability Retrieved from httpwwwleatherworkinggroup comabouthide-traceabilityhtm
Leather Working Group (LWG) (2012) Tannery environ-mental auditing protocol Audit questionnaire Retrieved from httpwwwleatherworkinggroupcomimagesdocumentsProtocol2052320(2020January202012)20English pdf
Lee T amp Kashmanian R (2013) Supply chain sustainability Compliance- and performance-based tools Environmental Quality Management 22(4) 1ndash23
Mars (2012) Securing cocoarsquos future Certification Retrieved from httpwwwmarscomglobalbrandscocoa-sustainability cocoa-sustainability-approachcertificationaspx
McDonaldrsquos (2010) McDonaldrsquos best practices Sustainable sup-ply vision Retrieved from httpbestpracticesmcdonaldscom sections2-best-of-sustainable-supply
McDonaldrsquos (2012) McDonaldrsquosreg Supplier code of conduct Retrieved from httpwwwaboutmcdonaldscomcontentdamAboutMcDonaldsSustainabilityLibrarySupplier_Code _of_Conductpdf
McDonaldrsquos (2013a) Environmental scorecard Retrieved from httpwwwaboutmcdonaldscommcdsustainability librarypolicies_programssustainable_supply_chain Environmental_Scorecardhtml
McDonaldrsquos (2013b) Sustainable land management com-mitment Retrieved from httpwwwaboutmcdonaldscommcdsustainabilitysignature_programssustainable_land _management_commitmenthtml
McDonaldrsquos (2013c) Sustainable supply chain Retrieved from httpwwwaboutmcdonaldscommcdsustainabilityour_focus_areassustainable_supply_chainhtml
McKinsey amp Company (2011) The business of sustainability McKinsey Global Survey results Retrieved from httpwww mckinseycominsightsenergy_resources_materialsthe _business_of_sustainability_mckinsey_global_survey_results
Moye J (2013) Beyond water Coca-Cola expands partner-ship with WWF announces ambitious environmental goals Retrieved from httpwwwcoca-colacompanycomstories beyond-water-coca-cola-expands-partnership-with-wwf -announces-ambitious-environmental-goals
Nestle (2010) The Nestle supplier code Retrieved from httpwwwnestlenlasset-librarydocumentsthe20nestleacute20supplier20codepdf
Nestle (2012a) Nestle in society Creating shared value and meeting our commitments 2012 Retrieved from httpwwwnestlecomasset-librarydocumentslibrarydocuments corporate_social_responsibilitynestle-csv-full-report -2012-enpdf
Nestle (2012b) Responsible sourcing guidelines Framework for forest-based materials Retrieved from httpwwwnestlecomasset-libraryDocumentsMediaStatements2012-October Nestleacute20Responsible20Sourcing20Guidelines20for20Forest-based20Materials20October202012pdf
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu
Environmental Quality Management DOI 101002tqem Summer 2014 37Building Greater Sustainability in Supply Chains
United States Securities and Exchange Commission (SEC) (2013) Disclosing the use of conflict minerals Retrieved from httpwwwsecgovNewsArticleDetailArticle 1365171562058Uk4PkBZ7nOw
VF (nd) VF Corporation global compliance principles Retrieved from httpwwwvfccomVFcorporation resourcesimagesContent-PagesCorporate-ResponsibilityVFC-Global-Compliance-Principlespdf
VF (2013) VFrsquos factory audit procedure for vendors facto-ries buyers and agents Retrieved from httpwwwvfccomVFcorporationresourcesimagesContent-PagesCorporate -ResponsibilityVFC-Factory-Audit-Procedurepdf
Von Haden C (2013 July 18) Interview of senior man-ager for supplier sustainability and compliance Timberland VF
Unilever (2011) Responsible and sustainable sourc-ing standards guide for our supply partners Retrieved from httpwwwunilevercomimagesResponsible_and _Sustainable_Sourcing-Standards_guide_for_our_supply _chain_partners(2011)_tcm13-388078pdf
Unilever (2013a) Climate change partnerships Re-trieved from httpwwwunilevercomsustainable-living greenhousegasesclimatechangepartnershipsindexaspx
Unilever (2013b) Targets amp performance Retrieved from httpwwwunilevercomsustainable-livingsustainablesourcing targets
United States Agency for International Development (US AID) (nd) Tropical Forest Alliance 2020 Reducing commodity-driven deforestation Retrieved from httpwwwusaidgovsitesdefaultfilesdocuments1865TFA2020MissionGoalspdf
Richard M Kashmanian is a senior economist with the US Environmental Protection Agencyrsquos Office of Policy Office of Strategic Environmental Management in Washington DC During his nearly 30-year tenure in the policy office he has undertaken and managed numerous projects related to environmental stewardship sustainability innovations and incen-tives He has written more than 40 papers on these and related topics He led the development of and managed US EPArsquos Performance Track Corporate Leader Program He holds an MS and a PhD in resource economics from the University of Rhode Island He can be reached by email at KashmanianRichardepagov
Justin R Moore holds a Master of Public Administration from the University of Pittsburghrsquos Graduate School of Public and International Affairs concentrating on international energy and environmental planning In particular his research has focused on the linkages between environmental planning and sustainable development both nationally and internationally He has conducted interviews with Japanese officials on nuclear energy planning engaged in environmental and social impact assessments in Mexico and currently studies the reclamation of vacant lots as urban green spaces He can be reached by email at jrm187pittedu