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BUILDING EFFECTIVE CBPR TEAMS
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BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Aug 16, 2018

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Page 1: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

BUILDING EFFECTIVE CBPR TEAMS

Page 2: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

INTRODUCTION TO THE TRIBAL EARLY CHILDHOOD RESEARCH CENTER

¡ Support early childhood research in tribal communities, focusing on Tribal Home Visiting, Head Start, and Child Care

¡ Builds off of the work of the American Indian and Alaska Native Head Start Research Center

www.tribalearlychildhood.org

Page 3: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

COMMUNITY BASED PARTICIPATORY RESEARCH WITH EARLY CHILDHOOD PROGRAMS IN TRIBAL COMMUNITIES

§ CBPR with Tribal Early Childhood Programs:

Process and Ethical Considerations

§ Honoring Indigenous Knowledge in CBPR Partnerships § 10/16 at 3pm EDT

§ Building Effective CBPR Teams

§ The Dynamics of Power and Privilege in Research and Evaluation § 10/23 at 3pm EDT

3

Page 4: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Authors ¡  Jessica V. Barnes-Najor, Michigan State University ¡  Rick Burnett, Michigan State University ¡  Jean Kerver, Michigan State University ¡ Mavany Verdugo, Rincon Band of Luiseño Indians ¡  Robert E. Brown, Michigan State University ¡  Robert Filimore, Inter-Tribal Council of Michigan ¡  Lisa Abramson, Inter-Tribal Council of Michigan

Page 5: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

PRESENTERS

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Community Organizing

INTERDISCIPLINARY APPROACH

Page 7: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Understanding good practices §  Processes and approaches §  Building teams §  Understanding group dynamics §  Communicating in teams §  Building trust

¡  Application activities included!!

AGENDA & GOALS

Page 8: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

COMMON ISSUES IN PARTNERSHIPS

Page 9: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡ Many types of partnerships

¡  For many functions

WHY DO PARTNERSHIPS MATTER IN EARLY CHILDHOOD PROGRAMS?

Page 10: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

TO SUM IT UP…

Page 11: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

TEAM DEVELOPMENT

Page 12: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

TEAM DEVELOPMENT

Picking up the Pieces by Mike Kniec on Flickr - Creative Commons Attribution https://www.flickr.com/photos/112923805@N05/14707224807

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¡ Surface Reasons § Satisfy community partnership

requirements § Support the director/PI

DEVELOPING YOUR TEAM

IMAGE: Feedback Checklist by AJ Cann

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¡  Deeper Reasons

§  Include different perspectives §  Include more voices, bringing a truer picture

DEVELOPING YOUR TEAM

Page 15: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

CHALLENGES

Page 16: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

CRITICAL VALUES FOR TEAM MEMBERS

Adapted From: Strategic Doing National Design Team

Page 17: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Inte

grity

Open

Honest

Authentic

No Hidden Agenda

CRITICAL VALUES: INTEGRITY

Adapted From: Strategic Doing National Design Team

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Incl

usiv

enes

s

Values Diversity

Set Titles Aside

CRITICAL VALUES: INCLUSIVENESS

Adapted From: Strategic Doing National Design Team

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Com

mun

ity O

ver S

elf

Community Agenda

Motivated to Give

Listens and Respects Others

CRITICAL VALUES: COMMUNITY OVER SELF

Adapted From: Strategic Doing National Design Team

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Rel

iabi

lity Dependable

Accountable

Commitment

Capacity

CRITICAL VALUES: RELIABILITY

Adapted From: Strategic Doing National Design Team

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Rel

iabi

lity Dependable

Accountable

Commitment

Capacity

CRITICAL VALUES: RELIABILITY

Adapted From: Strategic Doing National Design Team

Page 22: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

ACTIVITY: CRITICAL VALUES

¡  Do you see any similarities to the values and teachings

presented here in your community?

¡  How do these relate to your work?

Page 23: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Researchers are people too!

¡  Researchers may feel awkward and out of their element

§  May overcompensate for this in interactions

§  Focus on singular accomplishments

¡  Power dif ferentials between members of the research team

¡  Research needs

¡  Communication is key

WHAT COMMUNITY PARTNERS NEED TO KNOW ABOUT RESEARCH PARTNERS

Page 24: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Community partners have equally valuable knowledge and skills!

¡  Community partners may feel awkward and out of their element

§  May be quiet and uncomfortable voicing their opinions/concerns/beliefs

¡  Power dif ferentials between community members

¡  Community needs

¡  Communication is key

WHAT RESEARCH PARTNERS NEED TO KNOW ABOUT COMMUNITY PARTNERS

Page 25: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

UNDERSTANDING HOW GROUPS WORK

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¡  Committed to an agreed upon purpose

¡  Set clear goals

¡  Diversity of members

¡  Effective communication and collaboration

¡  Trust and commitment

EFFECTIVE TEAM CHARACTERISTICS

Page 27: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Informal, relaxed atmosphere

¡  Lots of relevant discussion, including expression of emotions, feelings, and ideas

¡  Encourages constructive criticism and disagreement

¡  Provide flexible structure for team leadership ¡  All individuals contribute ¡  Establish roles, norms, and processes ¡  Team processes are reviewed and adjusted

SUPPORTING AN EFFECTIVE TEAM

Page 28: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  At the onset, establish the ways you want to work together

§  Individual behaviors

§  Group processes

¡  Develop a written agreement outlining norms and values: listing of statements

§  Include written confidentiality agreements

¡  Refer explicitly to these in your work together on a regular basis

¡  Revisit these on a regular basis to see if change is needed

ESTABLISH AND MAINTAINING GROUP NORMS AND VALUES

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¡  Forming ¡  Norming ¡  Storming ¡  Re-Norming ¡  Performing

Tuckman, Bruce (1965). Developmental sequence in small groups. Psychological Bul let in 63 (6) : 384–99. Biggs, T imothy

PARTNERSHIP STAGES

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FORMING

Commitment Roles &

Responsibilities

Individual Strengths

Norms & Rules Trust

Purpose

Leadership

Page 31: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

NORMING

Purpose

Roles & Responsibilities

Group Identity

Page 32: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Leadership

Roles & Responsibilities

Norms & Rules

Purpose Individual Strengths

Commitment

Trust

STORMING

Frustrated by cellar_door_films

Page 33: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

RE-NORMING

Purpose

Roles & Responsibilities

Group Identity

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PERFORMING

U.S. Coast Guard Cutter Waesche visits Samoa by US Embassy New Zealand JML

Page 35: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  How does this research about team dynamics relate to your own experiences?

¡  Have you ever been a part of a group that established the norms and expectations up front?

¡  Describe your experiences with this.

ACTIVITY

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COMMUNICATION

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¡  Everyone brings something new to the table

¡  Remember that many educational programs provide little guidance in conducting field research with diverse cultural and ethnic communities

¡  Outsiders often need to be educated on community cultural norms, beliefs and customs, including community history

TALK THROUGH EVERYTHING

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SKILLS, ATTITUDES, AND STYLES OF COMMUNICATING

ADAPTING COMMUNICATION STYLES

Page 39: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  There are several ways of communicating that may be utilized depending on the participants including:

§  Communicative actions §  Speech act §  Nonverbal communication

¡  Communication can be easily distorted if both parties are not attentive

STYLES OF COMMUNICATION

Page 40: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡ Maintain constant communication between investigators, field staff, and project members

¡  Understand that communication is enhanced by face-to-face contact, but be flexible to the communication style of group

¡ Meeting with all members of a team on a regular basis influences the effectiveness of reaching resolutions to problems

LOGISTICS

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TRUST

Page 42: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Trust is an essential element of good team building

Page 43: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Trust building occurs on multiple levels:

§  First Level: Between an organization and existing community partners

§  Secondary Levels: Between initial partners and the greater community and other organizational partners

LEVELS OF TRUST BUILDING IN TEAMS

Page 44: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Recommendations for the First Level of Trust

§  Acknowledge personal and institutional histories §  Building relationships §  Understand the historical context of the partnership or team §  Be present in the community and listen to others §  Acknowledge the expertise of all partners §  Be upfront about expectations and intentions § Match words with actions

FIRST LEVEL OF TRUST

Page 45: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Secondary Levels of Trust are dedicated to expanding out into the greater community and community settings

§  Do not assume people know that the project uses a collaborative approach §  Create ongoing awareness of project history

§  Revisit the first-level recommendations with potential new partners §  The external or expanded group members are able to build upon the

foundation of trust provided by the internal group §  The process is repeated again for each new member or group

SECONDARY LEVELS OF TRUST

Page 46: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

Words

Action

Words

Action

Words

Action

Page 47: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

CULTURAL VARIATIONS IN BUILDING TRUST

¡  Trust pathways might look very different §  Levels of sharing §  Amount of time §  The effect of discrepancies/errors

¡  Building trust with those who are not a part of your cultural group §  Often take longer § May also include other factors that influence trust building §  “Social Capital”

Page 48: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  Historical trauma

¡  Trust takes considerable time and effort to establish

¡  Funding often limits:

§  The development stage

§  The use of collaborative approaches to making decisions (particularly about fund appropriations)

¡  Distance

§  Partners are often separated by geographic barriers

¡  Differing backgrounds

§  Partners are often separated by cultural barriers

¡  Different agendas

BARRIERS TO TRUST BUILDING

Page 49: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡  How many of you have experience a breakdown of trust and communication in your work?

¡  What is your initial reaction to a breakdown of trust and communication in your work? Note that this is not how you actually respond! §  Ignore the problem and hope it goes away §  Address the problem head on through direct confrontation §  Identify alternative ways to solve the problem through clear

communication with others §  Convince the others that your ideas are their ideas §  Attempt to make everyone feel good about their role

¡  Describe a technique you have found that works to address

breakdowns of trust and communication.

COMMUNICATION AND TRUST

Page 50: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

SUMMARY

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Exchange Knowledge

Establish Agenda & Parameters

Negotiate and Establish Roles

Resolve Differences

Gain Acceptance and Trust

Respect Equity Empowerment

Page 52: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

KEY INGREDIENTS

Page 53: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

¡ What are take-home points for you?

¡ What constructive feedback do you have for us?

TAKE-HOME POINTS AND FEEDBACK

Page 54: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

COMMUNITY BASED PARTICIPATORY RESEARCH WITH EARLY CHILDHOOD PROGRAMS IN TRIBAL COMMUNITIES

¡  CBPR with Tribal Early Childhood Programs: Process and

Ethical Considerations § Coming soon to www.tribalearlychildhood.org

¡  Honoring Indigenous Knowledge in CBPR Partnerships § 10/16 at 3pm EDT § https://www4.gotomeeting.com/register/375195391

¡  Building Effective CBPR Teams ¡  Coming soon to www.tribalearlychildhood.org

¡  The Dynamics of Power and Privilege in Research and Evaluation § 10/23 at 3pm EDT § https://www4.gotomeeting.com/register/413949719

54

Page 55: BUILDING EFFECTIVE CBPR TEAMS - Denver, … · Effective communication and collaboration ! Trust and commitment EFFECTIVE TEAM CHARACTERISTICS ! Informal, relaxed atmosphere ! Lots

THANK YOU!