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Building Community-Integrated
Networks through Purposeful
Partnerships
May 9, 2019
• Sharon Williams, Chief Executive Officer, Williams Jaxon
Consulting, LLC
• Dianne Davis, Vice President, Health Self-Management
Services, Partners in Care Foundation
• Jennifer Raymond, Chief Strategy Officer, Elderly Services
of Merrimack Valley, Inc.
• Kathleen Zuke, Senior Program Manager, National Council
on Aging
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Building Blocks of CBO Integrated Hubs
Readiness for Engagement
Health Care Industry Business Acumen
Business Development
Strategic Planning
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What is an environmental scan?
An Environmental Scan
is the identification and
monitoring of factors from
both inside and outside
the organization that may
impact the long-term
viability of a project or
organization.
ES is a first step in
strategic business
planning.
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Organizational / Internal Environment
Task Environment
Global Environment
Environments to Scan
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Organizational / Internal Environment
Task Environment
Global Environment
• Mission / Vision
• Culture
• Employee Engagement
• Leadership
Engagement
• Resources
• Internal Capacity
Internal Environment
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Organizational Culture
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Culture of Accountability
Consumers and their families
Staff
Board
Community partners
Government
Health Care Partners
Other funders/payors
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Mission Driven, Data Informed Culture
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Organizational / Internal Environment
Task Environment
Global Environment
• Complements
• Collaborators
• Competitors
• Comparatives
The Task Environment
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1.Competitors – Addressing the same customer groups
and solving the same problem
2.Comparatives – Addressing a different customer group
and solving the same problem
3.Complements – Addressing the same customer group
but solving a different problem
4.Collaborators – Addressing a different customer group
but solving a different problem in the same field
The Task Environment: Partnership Development
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Organizational / Internal Environment
Task Environment
Global Environment
Global Trends
• Political
• Economic
• Social
• Technological
• Environmental
• Legal
The Global Environment: PESTEL
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Network Development Learning Collaborative
Overview and Expectations
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Program Overview
• Monthly webinars
• Learning collaborative faculty, national health care & community-based industry subject matter experts, peer learning
Specialized Lectures
• Cohort networking/group chats
• Group homework assignments
• Supplemental resources
Online Community
• Opportunity for targeted support
Bi-annual 1:1 TA calls
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Key Learning Benchmarks
Expand
Health care industry
knowledge
Learn
Evaluation and
prioritization of health care
contracting opportunities
Increase
Functional understanding
andknowledge of network hub development
Utilize
Strengthen strategic
planning via completion of the n4a Readiness
Assessment Tool
Identify
Value of services and supports for the health
care industry that address
the social determinants
of health
Develop
Customizable organization
value proposition
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Key NDLC Project Yields
Draft/execute a partnership non-disclosure agreement (NDA)
Completion of the NCOA Partnership Assessment and n4a Readiness Assessment, utilization of the results to strengthen your strategic planning
Utilize cost calculator tools to support development of fiscal planning
Target a local health care organization for contracting and create a value proposition statement
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Participant Expectations
Complete the entire Network Development Learning
Collaborative cycle
Collaborate with your team to develop measurable goals and objectives to achieve the
learning collaborative aims
Establish monthly hub meetings to collaborate and prepare for monthly lectures
and assignments
Actively participate in the learning collaborative
orientation, all lectures & 1:1 technical assistance calls
Report on progress and lessons learned during
monthly webinars
Actively and regularly participate in ongoing discussions, relevant
postings, progress reporting & homework assignments
within the online community
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Participant Benefits
A no-cost, significant investment in long-term sustainability
Content delivered by subject matter experts each month, including lectures and business
acumen resources.
Defined action steps to help you create transformation.
Access to a private online community to connect with peers and resources.
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Network Development Learning Collaborative
Alumni:
• 2017-18: Connecticut, Illinois, North Carolina, Oregon, Maine, Maryland, Texas, Vermont & Wisconsin
• 2018-19: Washington, New Hampshire, Missouri, Florida, South Dakota, Pennsylvania & Michigan
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Network Development Learning Collaborative
Speaking of alumni…
Kristin Overton
Chief Operating Officer
Spectrum Generations (Maine)
Nicolle Miller
Director of State and Community Collaborations
North Carolina Center for Health Wellness at UNC-
Asheville
Dawn Shuford-Pavlich
Outcome Improvement Specialist Manager
Washington Department of Social and Health Services
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Apply for the next Network Development Learning Collaborative!
June:
Learning Collaborative application released
July:
Learning Collaborative participants announced
Sept. 2019- June 2020: Monthly Learning
Collaborative webinars with selected organizations
Faculty:
Sharon R. Williams, Williams Jaxon Consulting
Dianne Davis, Partners in Care Foundation
Jennifer Raymond, Elder Services of the Merrimack Valley
Kathleen Zuke, National Council on Aging
Learn more about NCOA learning collaboratives here.
Email [email protected] with questions.
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Thank you!
Any questions?