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BUILDING BETTER COMMUNITIES McCusker Holdings Pty Ltd
32

BUILDING BETTER COMMUNITIES · better and more balanced social mix • Beautified the area with upgraded infrastructure, improved ... community-building work required for The New

Aug 17, 2020

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Page 1: BUILDING BETTER COMMUNITIES · better and more balanced social mix • Beautified the area with upgraded infrastructure, improved ... community-building work required for The New

BUILDING BETTER

COMMUNITIES

McCusker Holdings Pty Ltd

Page 2: BUILDING BETTER COMMUNITIES · better and more balanced social mix • Beautified the area with upgraded infrastructure, improved ... community-building work required for The New

VISION STATEMENT

“Our vision is to establish attractive,

safe, friendly neighbourhoods with

a family oriented environment;

where people will choose to live,

feel safe and want to pursue local

community activities, developing

a strong sense of community spirit

and pride; and a high level of private

affordable home ownership.”

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The Housing Authority’s Urban Renewal Project has been the biggest and most successful

urban renewal endeavour in Australia’s history. This project has been enhancing homes,

streets and lives in Western Australia since its inception in 1995 in Lockridge and Kwinana.

In a history of ambitious projects, the New North stands out as the jewel in the Urban

Renewal Project’s crown. It has been an 18-year journey that has transformed the suburbs

of Koondoola, Balga, Girrawheen and Westminster. Life for the residents of the New

North is immeasurably better as a result, with thousands now experiencing the joys and

satisfaction of home ownership in some of Perth’s most well-located suburbs.

The New North has been a model example of cooperation between the Housing

Authority, the private sector and the community. This book celebrates their remarkable

achievements and is a fitting testament to the vision and hard work of all involved in

bringing this life-changing project to fruition.

Hon Brendon Grylls, MLA

Minister for Housing; Racing and Gaming

PREFACE

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I am a Housing Authority tenant and previously resided in a unit until I was relocated from there to my current address through The New North Project.

This move has been life changing for myself and my family as firstly we have been able to move away from complex living.

Secondly, our relocation has provided an opportunity for us to live closer to my parents and other family members. I love the house I was offered, it is like moving into a brand new property and the location is just perfect for us. I can’t thank the Housing Authority and the New Living project enough for this wonderful gift.

Thank youLORRAINE GUNN – TENANT WHO MOVED INTO

A REFURBISHED HOME. (AUG 2016 QUOTE)

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THE NEW NORTH IN BRIEF

• Joint project between Satterley, McCusker

and the Housing Authority

• 18 year project that commenced in June 1998

• Refurbished 1,255 dwellings for retention

• Refurbished 1,405 houses and sold

• Demolished 572 dwellings

• Developed 294 residential lots

• Entirely self funding

• Rejuvenated the Housing Authority’s homes for sale or retention

• Reduced the public housing presence for a

better and more balanced social mix

• Beautified the area with upgraded infrastructure, improved

streetscapes, striking entry statements and enhanced parks

• Replaced the social stigma of living in these

suburbs with a sense of civic pride

• Dramatically reduced the suburbs’ once stubbornly high crime rates

• Created attractive new lots for sale to the public

• Boosted home ownership while attracting professional

couples, single people and young families to the suburbs

• Systematic approach and attention to detail

overcame a major asbestos problem

• Pioneered innovative solutions to reduce building site theft

• Took a comprehensive approach to public

consultation and community development

• Strong marketing established a unifying identity

while maintaining suburbs’ individuality

• Boosted real estate values by approximately 400%

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18 years of building better communities

The New North is one of the largest and most successful urban renewal projects ever undertaken in Australia. 18 years of strategic development work has transformed the suburbs of Balga, Koondoola, Girrawheen and Westminster into strong and vibrant communities offering residents a highly desirable lifestyle in some of Perth’s best located suburbs.

From the start of this ambitious project the Housing Authority and its development

partners, the Satterley Property Group Pty Ltd and McCusker Holdings Pty Ltd

(Satterley McCusker) and the Cities of Wanneroo and Stirling, were driven by a

shared vision of creating attractive, friendly neighbourhoods with a family-oriented

environment and a strong sense of community spirit and pride.

Today that vision’s been achieved with spectacular success. Hundreds of former

tenants have become house-proud owners, house prices have risen, incidents of

anti-social behaviour has fallen dramatically and new residents have flocked to

reinvigorated suburbs set in beautiful bushland surroundings.

This is the story of how we got there.

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The vibrant community spirit that’s present throughout The New North today is a testament to a vision of a reinvigorated social and physical landscape that had its genesis in June 1998.

The aim was to provide affordable homes

in a thriving and reinvigorated community

while achieving the Housing Authority’s

goals and objectives. Five components

were central to accomplishing this:

• Refurbishment and development for

sale or retention

• Infrastructure and beautification of parks

and streetscapes

• A thoughtful process of community consultation

• Strong sales and marketing

• Balancing the social mix by increasing the

number of home owners

The Housing Authority understood from the start

that collaboration was needed with the two local

government authorities, the Cities of Stirling and

Wanneroo, to achieve this vision and create a

community that families wanted to call home.

The Housing Authority then called for public

expressions of interest to drive the project to

completion, with Satterley McCusker the successful

tenderer. Everyone involved in the project

understood that community consultation at every

step of the way was vital to its success.

Ambitious Goals

Enhanced community safety and security is a feature of the New Living program. There has been significant improvement in residents’ pride in these areas and property values have increased” HON RICHARD COURT AC, FORMER

PREMIER OF WESTERN AUSTRALIA (THURSDAY, 25 JUNE 1998)8

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Housing AuthorityThe Housing Authority has decades of experience providing

affordable housing through land development, construction

and property management and works closely with the

private sector and not-for-profit groups.

Its innovative Urban Renewal program (formerly known

as New Living) had already proven its worth as an urban

renewal strategy in suburbs such as Kwinana, Lockridge,

Karawarra, Armadale, Langford, Midland/Midvale,

Coolbellup, Hamilton Hill and Queens Park, totally changing

the face of public housing in these suburbs. The Housing

Authority understood that transforming the social fabric

was every bit as important as renovating the physical fabric

of difficult suburbs. It was an understanding that would

prove crucial to The New North’s success.

Satterley McCusker Satterley McCusker is one of the state’s most experienced

and successful property developers, responsible for such

projects as Secret Harbour Estate, Beaumaris Beach Estate,

Ascot Gardens and many others.

They had already gained a wealth of experience

implementing The New Kwinana, working closely with the

Housing Authority to deliver this UDIA award-winning project.

City of WannerooThe City of Wanneroo is Western Australia’s fastest growing

local government area, with a population that’s expected

to double in the next 20 years (according to ABS figures). It

takes in Koondoola and Girrawheen from The New North.

City of StirlingThe City of Stirling contains The New North suburbs

of Balga and Westminster. This large, progressive local

government authority understood that sustainability,

accessibility, diversity and choice were vital for the

community-building work required for The New North.

Together the partners drove the largest and longest running

metropolitan urban development program in the history of

Western Australia.

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572DEMOLISHED

1,405REFURBISHED & SOLD

1,255REFURBISHED & RETAINED

294RESIDENTIAL LOTS DEVELOPED

CRIME STATISTICSNUMBER OF REPORTED OFFENCES

BALGA 2,782 -76%

-88%

-78%

-72%

GIRRAWHEEN 2,333

KOONDOOLA 827

WESTMINSTER 839

1997-1998 % CHANGE SINCE START

Initially the tenant relocation was easy, people couldn’t wait to move, but as the suburb grew and the social balance mix improved, we found people didn’t want to move, they didn’t want to leave their family home so it required a new approach. We took the time to listen, understand and resolve their issues. We followed a simple philosophy - give them a home they’d really like.”DAVID FULTON, NEW LIVING CO-ORDINATOR,

HOUSING AUTHORITY

Source: Western Australian Police

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Demolition, Refurbishment and Development From the project’s inception the Housing Authority

aimed to develop its properties for the lowest price

as quickly as possible while achieving the highest

possible quality. A key aspect was that it needed to

be self-funding and sustainable over the long term.

There was a mix of flats, townhouses, villas and single

dwellings to consider. Many unsightly blocks of two and

three storey flats and townhouses which were past their

useful life needed to be demolished. Other dwellings

were assessed on their merits for renovation. The

aim was to vary the accommodation mix while vastly

increasing private home ownership in the project area.

Over 18 years the project refurbished and sold

an incredible 1,405 dwellings. A further 1255 were

refurbished and retained by the Housing Authority.

572 were demolished, most of them old, multi-storey

flats, while a further 294 lots were developed.

Infrastructure and BeautificationThe project team quickly got to work beautifying

parks and streetscapes, demonstrating to the

community that the transformation was underway

and that change and improvement were coming to

their suburb.

Neighbours were encouraged to contribute to their

rejuvenated streetscape by beautifying their own

front yards. The first community Spring Clean-Up and

sausage sizzle in 1998 saw residents out and about

removing rubbish and tackling their yards suitably

armed with bags, rakes and clippers.

“The idea is that we all do our little bit to clean up on

the same day then the whole area will start to look

better,” said community co-ordinator Kirk Stergiou

from Koondoola at the time.

In a dramatically improved urban environment

many local retailers and other professional

people also did their bit to generate civic pride by

smartening-up their premises.

Reducing public housing and increasing home

ownership, combined with better parks, improved

streetscapes and Safe City designs, dramatically

reduced crime. Reported offences have dropped

by an average of 78% across the four suburbs from

the start of the project, clearly highlighting the

transformation of the project area.

Community ConsultationConsulting the community and stakeholders was vital

in a project that had the potential to disrupt residents’

lives. It was essential that it gained the strongest

possible acceptance from local residents for the

proposed refurbishments to their homes, streets and

community facilities.

The key to that consultation was a communication

strategy featuring workshops that promoted a solid

understanding of the project and how it was to be

delivered. Community ‘buy-in’ was obtained through

competitions offering residents prizes for the best

gardens, landscaped streets and exterior presentations

– activities which in turn helped build a strong

community spirit.

Local newspapers and a bright and breezy quarterly

newsletter, The Northerly Lifestyle, were instrumental

The success of New Living depends on community consultation and support. The decision to demolish Narang was taken after sound representation to government by Balga Action Group, whose members were willing to help make this option viable.”HON DR HIM HAMES MLA, FORMER HOUSING MINISTER

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in keeping the community up-to-speed with

progress. It was packed with good news about an

invigorated community that was actively involved

in environmental projects, sporting endeavours

and other achievements in an urban environment

growing better by the day.

Sales and MarketingThe marketing and sales strategy benefitted from an

umbrella brand for The New North that identified the

geographic area and the individual suburbs. This was

helped by new signs and attractive entry statements

that clearly marked them out. Community meetings

and visits to newly renovated homes played an

important part in selling the concept to residents.

Television, press and digital advertising raised

awareness, with the suburbs’ closeness to Perth

and the beach major selling points. It all worked

spectacularly well, with most homes selling within a

few weeks of going on the market.

Locally, The Northerly Lifestyle newsletter was a

vital part of the marketing campaign. Among the

wider buying public, perceptions of The New North

changed with a vigorous sales and marketing

mix complemented by bright and vibrant signs,

glossy brochures and enticing press, radio and TV

advertising. Later in the project, websites and online

advertising on popular real estate websites proved

particularly effective.

The New North’s Home Information Centre in Balga

served as a sales office and display centre, while a

mobile bank officer made it easy for new homebuyers

to obtain low deposit home loans and shared equity

loans. Fully refurbished and decorated display homes

showcased The New North to homebuyers.

All proved effective in marketing a wide range of

refurbished dwellings that appealed to first, second

and third home buyers, ‘empty nesters’ and retired

people. 262 public housing tenants bought their

homes, 101 under the ‘right to buy’ scheme while 161

purchased their properties using shared equity loans

through Keystart loan schemes.

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The New North built on the success of previous urban renewal projects in Kwinana, Coolbellup and Phoenix Rise in Hamilton Hill. In all of these projects the urban renewal program focused on renewing the built environment. The aim was to refurbish and sell much of the existing housing stock, rather than demolishing it and rebuilding.

In keeping with other urban renewal projects, The New North

aimed to:

• Reduce the dominant public housing presence

across the suburbs

• Reduce the social stigma of living in these suburbs

• Substantially upgrade and refurbish the available

public rental housing

• Improve the social mix

• Improve the streetscape and the parks to satisfy

the neighbourhood

• Improve security for residents by revamping areas

that attracted crime and anti-social behaviour.

Building on Success

Located in the City of Wanneroo, The New North project has proven to be an immensely successful project. The model of cooperation between state and local government and the private sector has significantly enhanced the amenity and appearance of the suburbs. Importantly this has resulted in an improvement to the quality of life for local residents.” TRACEY ROBERTS,

MAYOR OF THE CITY OF WANNEROO

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The New North was developed with

the guidance of a Master Plan that

ensured a consistent approach across

all its suburbs.

The project had to overcome a

number of challenges, not the least of

which was the sheer scale of the task

of reinvigorating thousands of old and

frequently rundown buildings with a

distinctive look and appeal.

There were many transport and access

problems to be overcome as well,

with traffic circles and other calming

devices incorporated into attractively

redesigned streetscapes.

Strong demand for the inviting

renovated homes saw a spectacular

rise in real estate values. Suburbs that

had long languished at the bottom of

Perth’s real estate market, really took

off. From the project’s inception in

1998 prices in Koondoola rose from a

median of $74,000 to $429,000 in

2015 (Source: REIWA) – an increase

of 580%. In fact, the average median

price rise across the four suburbs in

that period was a remarkable 559%.

Increasing home ownership and

encouraging community pride

throughout The New North has

fundamentally improved the quality

of life. While the Housing Authority

still retains public housing in the four

suburbs, the ratio of public to private

ownership has been reduced from

29% to 10.2% following the sale and

demolition of properties from an

original total of 3,062.

Darlene Hale, the manager of Strata

Personal Management, has witnessed

the changes that’s bought first hand.

“The New North project has made a

huge difference to the lives of people

living in the Balga area,” Ms Hale said.

It’s a view echoed by MLA for

Girrawheen, Margaret Quirk.

“The New North project was a catalyst

for urban renewal, demographic

change and building community

capacity in Girrawheen,” Ms Quirk said.

For many New North residents the

opportunity to buy their own home

has been life changing. It certainly

was for Laurel Holyoak, who bought

into Girrawheen’s Montrose Mews

development through the shared

equity scheme.

“It’s been such a great opportunity. I

would never have been able to afford

a house on my income. I’ve now been

able to ‘buy out’ the government

portion of the loan, and while my

bank still holds the majority of the

equity, the mortgage is 100% mine,”

Ms Holyoak said.

“Our little estate has grown into a

close knit community, especially as I

think we all moved-in within six weeks

of each other. This year saw us host a

little street party in an effort to get to

know each other better,” she said.

Stephen Deards, Building Manager for

Satterley McCusker, has seen the joy

of new property owners first hand.

“During the last 18 years working on

the project I have seen the excitement

and anticipation of homeowners

when they call in to collect their new

house keys.

This is very satisfying, just as it is when

I drive around our area and notice all

the enhanced properties that we’ve

produced in our time,” Mr Deards said.

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Alexander Heights

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Collaboration is the first word that comes to mind when I think of The New North project. The end result is a great example where the City of Stirling has worked with fellow stakeholders to deliver quality amenities like Leisurepark Balga which are now part of the everyday for the local community.”GIOVANNI ITALIANO,

MAYOR OF THE CITY OF STIRLING

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Tired, old homes were revived with sparkling new bathrooms and kitchens, new paint in modern contrasting colours and attractive, energy efficient light fittings throughout. New floor coverings, security screen doors and window treatments helped make everything bright and fresh again while boosting safety. Outside new picket fences, gates and carports helped make new homeowners and old tenants house-proud and happy.

Old flats become comfy condominiumsNot all flats in the project area were demolished as part of The

New North’s urban renewal. To provide an attractive housing mix, a

number of flats were extensively renovated for sale. New balconies

and patios went a long way to modernising the external appearance,

while inside the residents benefited from new bathrooms and

kitchens, elegant fixtures and floor coverings, improved lighting

and fresh new window treatments. Their new residents could look

forward to a much improved quality of life in a tasteful, modern, low

maintenance home.

Everything old is new again

The idea is that we all do our little bit to clean up on the same day, then the whole area will start to look better.” KIRK STERGIOU, COMMUNITY

CO-ORDINATOR KOONDOOLA

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AFTER

BEFORE

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AFTER

BEFORE

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Our little estate has grown into a close knit community, especially as I think we all moved-in within six weeks of each other. This year saw us host a little street party in an effort to get to know each other better.”LAUREN HOLYOAK,

MONTROSE MEWS RESIDENT

Transforming townhousesThe New North suburbs were also laden with

townhouses and villas that followed a ‘cookie

cutter’ sameness in their design. The planners and

architects met that challenge through a design

guide that took a broad, holistic view of their

environmental setting, with its recreational areas

and natural bushland. A series of refurbished homes

were designed with their own individual stamp

thanks to unique forms, structures and finishes.

They were newly painted throughout, with new

AFTER

BEFORE

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carpets and contemporary lighting, while residents

also gained undercover parking. There were even

white goods packages for some lucky new owners.

Fixed common-use barbecues, swimming

pools and children’s playgrounds all

supported a stronger sense of community

and wellbeing in these townhouses,

while providing recreational outlets.

The suburbs of The New North were rich in

natural heritage. Balga was named after the

Nyoongar name for the grass tree Xanthorrhoea,

while Girrawheen meant ‘place of flowers’, so it

was entirely fitting that the project’s refurbished

complexes should be named after local trees.

One of The New North’s most notable successes

was that its remarkable transformation was

carried out over many years while residents went

about their daily lives. Delicate negotiations were

sometimes required when tenants had to be

relocated from their old homes for redevelopment

to occur. Some were keen to move, while others

required support. Understanding and overcoming

their fears and concerns was vital and the project

team always offered these residents better

premises than they had. Most residents, whether

they were buying new homes in The New North, or

renewing Housing Authority tenancies, were keen

to remain in these well-located suburbs with their

many lifestyle advantages and familiar community.

AFTER

BEFORE

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AFTER

BEFORE

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Showcasing the suburbsKoondoola, Girrawheen, Balga and Westminster were always blessed with large areas of natural bushland and public open space. The New North’s developers were determined to take full advantage of that natural endowment while enhancing and protecting it with green corridors to promote biodiversity. One important corridor was situated at Rochester Circle and Balga Avenue. Here, under the direction of the Housing Authority, Satterley worked closely with the City of Stirling to enhance and beautify the area’s remnant bushland in accordance with the City’s Green Plan.

During the last 18 years working on the project I have seen the excitement and anticipation of homeowners when they call in to collect their new house keys.

This is very satisfying, just as it is when I drive around our area and notice all the enhanced properties that we’ve produced in our time.” STEPHEN DEARDS,

BUILDING MANAGER

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A major aim of the Green Plan was improving

groundwater management and making the parklands’

irrigation sustainable. Hydrozones were established where

different watering regimes were developed for varying

recreational uses, such as active sports, passive recreation,

picnic areas, tree zones and more. Ecozones saw rarely

used grassed areas of reserves planted with native

vegetation, removing the necessity for irrigation.

The existing stormwater drains scattered throughout the

suburbs were little more than ugly sumps surrounded by

cyclone fencing. The developers planted native species

which dramatically improved the look of them while

filtering the groundwater. Cyclone fencing was replaced

by brick fences with powder coated metal grill panels for a

vastly more attractive result.

The City of Wanneroo worked with the Housing Authority

to enhance the conservation values of Montrose Park. This

area of bushland has proven particularly popular with local

primary school students who’ve made it their own with

planting excursions using native species.

Those enhanced green spaces have been set against

vastly improved streetscapes with landscaped entry

statements and traffic calming measures. The developers

paid particular attention to the needs of children,

creating much improved play areas with inviting new

play equipment.

The cooperation of the two cities involved in The

New North was vital to achieving these outstanding

results, a point noted by Tracey Roberts, Mayor of the

City of Wanneroo.

“Located in the City of Wanneroo, The New North

project has proven to be an immensely successful

project. The model of cooperation between state and

local government and the private sector has significantly

enhanced the amenity and appearance of the suburbs.

Importantly this has resulted in an improvement to the

quality of life for local residents.”

It’s a view shared by Giovanni Italiano, Mayor of the

City of Stirling.

“Collaboration is the first word that comes to mind when

I think of The New North Perth project. The end result

is a great example where the City of Stirling has worked

with fellow stakeholders to deliver quality amenities like

Leisurepark Balga which are now part of the everyday for

the local community.”

The cost of redeveloping the streetscapes and beautifying

the parks was shared on a 50/50 basis with both cities.

Tree PlantingResidents were involved in the process from the very

start. In 1998 the beautification of Girrawheen Avenue

saw the City of Wanneroo and The New North project

team running a series of public consultative meetings

that identified priority needs before work commenced the

following year. The community identified planting trees

and shrubs in the middle of the avenue as a high priority.

Tree plantings were a vital component of revitalizing

streetscapes such as Burbridge Avenue and Camberwell

Road. These also benefitted from the installation of street

furniture and traffic modifications. Camberwell Road in

Balga was widened with a coloured median strip, while

trees were planted in the median strip and on the verge.

Coloured paving and brickwork brought drab streets to

life while attractive entry statements gave the suburbs a

much-needed sense of place.

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The Housing Authority and Satterley McCusker understood the importance of community consultation and working closely with key stakeholders. From the start they set about establishing a community engagement process that enlisted residents’ support and cooperation.

Satterley McCusker’s community manager, Robert Wallman,

and his team worked hard to build rapport with local

stakeholders, liaising with schools, community groups and

the local police. The Housing Authority provided sponsorships

and funding for community activities such as Club J Easter

Camps, Balga Youth Program, Constable Care, end of year

school prizes and Christmas celebrations for the communities.

The Balga Action Group was a strong advocate for its

community, and had long argued for the demolition of Balga’s

most notorious apartment complexes. When former Premier

Richard Court picked up a sledgehammer to knock down a

Building a Community

The New North project has made a huge difference to the lives of people living in the Balga area.” DARLENE HALE, MANAGER OF STRATA

PERSONAL MANAGEMENT

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It’s always pleasing to see a plan come together, especially one that’s been in the making for 18 years. By any standards The New North has been an outstanding success. It has transformed and lifted the stigma that was once associated with these suburbs and vastly improved the quality of life for the residents. With its bushland settings and its excellent location The New North today is a great place to call home.” PRISCA TAYLOR, PROJECT DELIVERY

MANAGER, HOUSING AUTHORITY

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wall and symbolically start their demolition, it showed

the developers were serious about listening to them.

“The success of New Living depends on community

consultation and support. The decision to demolish

Narang was taken after sound representation to

government by Balga Action Group, whose members

were willing to help make this option viable,” said then

Housing Minister Kim Hames.

The decision was greatly appreciated by then Balga

Action Group’s Colin Cross.

“We understand the difficult and delicate path that

they have to walk. There is often a fine line between

meeting community needs and justifying the

expenditure of public funds,” Mr Cross said.

He added that the Balga Action Group

had grown as an organisation and as a

community during the negotiations.

“We have had to learn to approach issues on a factual

basis and not just an emotional one. We have learned

to be active, not reactive,” he said.

Such negotiations were vital. They were

complemented with community meetings with

extensive audio-visuals, while tours of other

refurbished areas also went a long way to building

support for redevelopment initiatives.

Residents were inspired by all the redevelopment,

joining in activities such as community clean-ups,

bushwalks and Neighbourhood Watch. The Autumn

2000 edition of The Northerly Lifestyle featured a

story about North Balga primary school students

starting a frog-friendly garden project as part of their

school activities.

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SportSport was an important part of the social development

mix. The West Coast Eagles’ Guy McKenna and Chris

Lewis acted as youth role models, mentoring the region’s

school children with after-school sports activities that

kept them fit, active and engaged. ‘Local boy’ Chris

Lewis’s visit to the Balga Primary School in 2000 had

the kids sitting up and taking notice when he spoke

about the importance of teamwork and good listening

skills. The New North was instrumental in bringing the

Eagles star to the school, an initiative that boosted

community pride and the self esteem of the many

youngsters involved.

“We realise that many of these young people haven’t

had the opportunity to hear from heroes like Chris Lewis.

It makes a great deal of difference to hear from someone

who was local and to whom they can relate,” said

community development manager Robert Wallman.

As the brand ambassadors, the Eagles stars’ work didn’t

end there, with handball competitions at community

fairs and local footy training sessions spiced-up with

well-received motivational talks.

The New North’s contribution to the community was

extensive. One example was Girrawheen Senior High

School’s grounds, which were enhanced and beautified

over five years. The New North appointed landscape

architects McNally and Newton to provide the plans

for a new look school. They took a hands-on approach,

inspired by detailed mock plans, designed by the

school’s Manufacturing Industry Studies students.

Community events like Christmas in Balga featuring a

bouncy castle camel rides, a Gyro machine and other

fun and games wouldn’t have happened without the

sponsorship of The New North, The City of Stirling and

the coordinating efforts of the Balga Action Group.

We realise that many of these young people haven’t had the opportunity to hear from heroes like Chris Lewis. It makes a great deal of difference to hear from someone who was local and to whom they can relate.” ROBERT WALLMAN, COMMUNITY

DEVELOPMENT MANAGER

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In 1998, when the “New North” project began, the goal set for the Project Managers by the Housing Authority was, to say the least, challenging: not only to upgrade the Authority’s housing and attract new home buyers, but to build a strong community spirit and pride in what were then badly run down areas, and to remove the negative stigma that had, unfortunately, become associated with them. It is a source of great pride and satisfaction, for all concerned, that this goal has been achieved. The areas as they were then have been transformed, almost beyond recognition, as have the lives of the people who live there.”MALCOLM MCCUSKER AC QC

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A Triple Award Winning Development

In its 18 years The New North has been one of the most ambitious and successful urban renewal projects in Australia collecting a number of awards for urban development.

• Urban Development Institute of Australia (UDIA) Award

for Excellence in the Urban Renewal Category 2006

• Urban Development Institute of Australia (UDIA) Award

for Excellence in the Urban Renewal Category 2001

• Urban Development Institute of Australia (UDIA) Award

for Excellence in the Urban Renewal Category 1998

The dramatic improvements we’ve seen right across The New North could not have been achieved without the strong collaborative approach taken by everyone involved – the State Government, the Cities of Stirling and Wanneroo, the Satterley Property Group/McCusker Holdings and the wider community. That’s really been the key to its success,”PAUL WHYTE, ACTING CHIEF EXECUTIVE

OFFICER, HOUSING AUTHORITY

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Today The New North is a community transformed. While crime rates have plunged, property prices have risen, as buyers rushed to these well-located suburbs with their newly renovated homes offering an enviable lifestyle.

Many families and young women have

sought out homes in The New North, a

testament to its total transformation, and

a vote of confidence in its security and its

future as a wise real estate investment.

The New North didn’t just rebuild homes

and improve the streetscape, it used its

understanding of the local culture and

environment, with all its future potential,

to rebuild the community. It teamed

up with community groups to sponsor

events and activities which fostered a

new sense of pride and achievement.

No one knows its impact better than the

Balga Action Group and its President, Alan

Stafford. Writing in 2003, he said “In the

few short years since the commencement

of The New North project a complete

change has come over not only Balga, but

each suburb involved in this project.

“The New North project has completely

revitalised our suburb and way of life, we now

walk our streets without fear, we hold up our

heads with pride and we have confidence in not

only who we are, but the fact we have had a

hand in the re birthing of Balga.

“Crime is at an all-time low, public housing is

decreasing and private accommodation is on

the increase with many new families returning to

Balga, housing prices have more than doubled

and an air of prosperity prevails and even the

authorities now see Balga in a new light.”

A Community Transformed

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The once run-down suburbs, made up of mostly public housing are now known as safe and desirable communities to raise a family close to the city.”NIGEL SATTERLEY

Acknowledgement: We sincerely thank the following organisations for providing photographs and quotes for this publication: Housing Authority, Satterley Property Group Pty Ltd, McCusker Holdings Pty Ltd, The New North Community and The City’s of Stirling and Wanneroo.Advice: This document may contain images of Aboriginal and Torres Strait Islander people who have passed away.

Document prepared by Creating Communities. This document is written in good faith and reflects the knowledge, expertise and experience of the consultants and organisations involved. Creating Communities has endeavoured to use what it considers is the best information available at the date of publication, including information supplied by the addressee.Disclaimer: The information provided in this document is for

information purposes only. No representation or warranty of any kind, whether express or implied is made about the completeness, accuracy, reliability or suitability of the information provided. To the extent permitted by law, the Housing Authority and the State of Western Australia disclaim any and all liability in respect of any error, omission or other matter in connection with or relating to the contents of this document arising now or at any time in the future.

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McCusker Holdings Pty Ltd

Achieve a higher level of home ownership and stronger community spirit”THE NEW NORTH

PROJECT OUTLINE

PUBLISHED AUGUST 2016