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Building an Inclusive Volunteer Program
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Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Mar 26, 2015

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Jennifer Hart
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Page 1: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Building an Inclusive Volunteer Program

Page 2: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

AmeriCorps

Created by President Clinton in 1993; expanded by President Bush

National service organization Emphasizes civic education and

public service. Members work on projects ranging

from public education to environmental cleanup

Page 3: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

“Everybody can be great…because anybody can serve.”

-Dr. Martin Luther King, Jr.

Page 4: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Defining Disability

Section 504 of the Rehabilitation Act and The Americans with Disabilities Act (ADA): A physical or mental impairment that

substantially limits one or more major life activities

A history or record of such an impairment Being regarded as having such an impairment,

even when no limitations exist Someone who has an association with

someone with a disability

Page 5: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

What is a major life activity?

A major life activity is anything an average person can do with little difficulty e.g. walking, seeing, hearing, speaking,

breathing, learning, sleeping, thinking, interacting with others, etc.

Page 6: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

What is a “substantial limitation?”

…something that makes it extremely difficult to perform an activity (compared to an average person). Factors to consider:

1) Its nature and severity2) How long it is expected to last3) Its expected long-term impact

Page 7: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Things specifically excluded:

Current drug use is not protected by the ADA

Temporary, non-chronic impairments that do not last for a long time and have little long term impact

Page 8: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Did you know?

19.5 million Americans (roughly 10%) have a disability

Roughly 380,000 Iowans (13.5%) have a disability

Approximately 35% of Americans with disabilities are employed

Page 9: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Why should I build an inclusive volunteer program?

How do I build an inclusive volunteer program?

Page 10: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment

Think about the image you present of your organization: What do you say in your brochures and

fliers? What images do you put on your

posters and on your website? Where do you go looking for volunteers

to recruit?

Page 11: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment - Words

“We are an E/O program.” “Qualified individuals with

disabilities and those from diverse backgrounds are strongly encouraged to apply. We provide reasonable accommodations for qualified individuals and conduct all activities in fully accessible settings.”

Page 12: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment - Words

Use “people first” language person who is deaf, person who is

epileptic, etc. People are defined by their personhood,

not their disability Better yet, just use names instead of

labels!

Page 13: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment - Images

Include images of people with disabilities performing volunteer work with your organization

Send a message that your organization welcomes and values the contributions of all volunteers!

Page 14: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment - Formats

Where do you post your volunteer listing? Who can access it?

You can reach a larger audience if you make your information available in multiple formats.

It doesn’t have to be fancy – even picking a bigger font size could help!

Page 15: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Recruitment – where should I go?

Disability organizations College and University offices for

students with disabilities US Department of Veterans Affairs Vocational Rehabilitation Agencies

Page 16: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Who is a qualified individual?

“Qualified” means that a person can: perform the essential functions of your

volunteer position, and meets whatever certification

requirements you may have. A person may be qualified with or

without accommodations

Page 17: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Who is a qualified individual?

When drafting position descriptions and volunteer postings, remember that someone may be able to perform an essential function in an unexpected way!

Page 18: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Being Inclusive – Descriptions

Ask yourself, what is essential? Why do we have this volunteer

position? What function are volunteers supposed

to perform? Ask yourself, what is marginal?

Could the volunteer trade a problematic task with another volunteer?

Page 19: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

The Interview – Good Questions

Can you perform the essential functions of this position, with or without accommodation?

Can you describe how you would perform the following job functions?

How would you…? What would you do if…? How long would it take you to…?

Page 20: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

The Interview – Bad Questions

Do you have a disability? Do you have any physical or mental

impairments that would limit your ability to do everything we’re asking?

What medical conditions do you have?

Page 21: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

More interviewing hints:

Volunteer that accommodations are available prior to the interview

Remember that not everyone with a disability needs an accommodation

Do not ask for details about a requested accommodation during an interview – just make sure the interviewee knows that reasonable accommodations are available upon request

Ask the same questions of everyone

Page 22: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Disclosure

Remember, every person should have the opportunity to choose to disclose – or not disclose – information about his or her disabilities

People may not disclose for a number of reasons: fear of negative reactions or treatment; belief it isn’t relevant; perceived stigma; fear of gossip, etc.

Page 23: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Disclosure

Information about a disclosed disability must be kept confidential – it can’t be disclosed to other people.

Further disclosure is only appropriate if the individual approves (consider making this verifiable!)

Page 24: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Accommodations

An accommodation is a modification or adjustment to the work environment that enables an individual with a disability to perform an essential function of a job or volunteer position

Page 25: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Accommodations

The Rehabilitation Act and Americans with Disabilities Act requires many programs to require reasonable accommodations

Page 26: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Watch the details!

“handicapped” Allegedly derives from a history of

people with disabilities having to beg “cap in hand” because they couldn’t work

“wheelchair bound” Advocates view wheelchairs as a

means for mobility and freedom – not a restriction

Page 27: Building an Inclusive Volunteer Program. AmeriCorps Created by President Clinton in 1993; expanded by President Bush National service organization Emphasizes.

Questions? Comments?

For more information, visit:www.serviceandinclusion.org

Thanks for listening!