Creating an HR Analytics Centre of Excellence André Degreef
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Creating an HR Analytics Centre of Excellence
André Degreef
Bersin Talent Analytics Maturity Model ®
What is our separation rate?
Is our separation rate higher than
average ?
What is driving separation among our engineers?
How will this change our workforce over the next 5 years?
Who needs to know this?What else do they need?What else do we need?
Your answers are only as good as your questions.
Capability Needs
Data AnalystSystems Officer Proof ReaderTranslator
Operati
onal
Repor
tingCapability
Profile:
Presenter
Systems Engineer
HR Practitioner
Financial Analyst
Adva
nced
Repo
rting
Capability
Profile:
Strate
gic
Analyti
csDa
ta D
etec
tive
Inte
rvie
wer
Busin
ess C
onsu
ltant
Proc
urem
ent M
anag
er
Capability Profile:
Demographer
Social Researcher
Futurist
Politician
Pred
ictiv
e An
alyti
cs
Capability
Profile:
TeacherData Evangelist
Change ManagerPsychologist
Cent
re of
Ex
celle
nce
Capability Profile:
Latte – It’s Italian for
Relationship Building
HR Analytics Team
HR Admin
Finance HR teams with data
Talent Teams
OperationsTeams
Industry Data Agencies
WFP/Analytics Partners
Customer Service
Research Partners
DemographersExternal Forecasting Agencies
Line Managers
IT Services
Executives
Other Analytics Teams
Systems Providers
CEO
CHRO
Marketing
Strategic Planners
The quality of
relationships with the
business and with data
Also ChangesHR analytics is about people not numbers
HR issues are not just HR’s issuesI probably don’t need to know separation rates to 2 decimal places… or check every week. A single engagement score for 80,000 employees doesn’t really tell me much I probably don’t need HR to produce all 600 of those human capital metrics…
Centre of Excellence Insights
A few words about
data:
- Just because you can doesn't
mean you should
Strategy Signs
Systems
Setting
Synergy
Segmentation
Data and Information
Observations & Insights
Organisational Analytics Maturity
The last word - systems
• Match the system to your defined needs • The system will not solve your problems• The system is only as good as the
people using it and the quality of data input
• The analytics COE must have control of the system and the data in it
• Ensure you have resourcing and commitment to the system
HR Analytics Systems
Creating an HR Analytics Centre of Excellence
André Degreef
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