Building a Social & Learning Community · 2018-09-13 · lines by topic Discussion regarding resident/member functional improvement or maintenance Discussion of resident/member satisfaction

Building a Social & Learning Community

Housekeeping Instructor introduction with disclosure

Teresa Fair-Field, OTD, OTR/L is a salaried employee of Select Rehabilitation

I am not endorsing any program or materials mentioned in this course.

I have no financial or nonfinancial relationships relevant to the content of this course

Objectives1. Define ‘digital readiness.’

2. Recognize and label digital occupations in the elderly.

3. Describe ways of growing digital readiness in your residential community.

4. Identify ways to combine virtual and real-time activities to combat digital isolation.

5. Build a virtual activity program with implementation, objectives, and feedback.

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in the Adult population

Digital Readiness consists of

Digital skills skills necessary to initiate an online session, surf the

internet and share content online

Trust people’s ability to determine the trustworthiness of

information online and safeguard personal information

Use degree to which people use digital tools in the course of

carrying out online tasks

http://www.pewinternet.org/2016/09/20/the-meaning-of-digital-readiness/

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Digital Skills

UseTrust

in adults, older adults, and the elderly

Generations by Name

Trends by Generation

Smartphone Use by Elderly

Internet Use by Elderly

Tablet/e-Reader Use by Elderly

Digital Readiness in the Adult Population

Relatively Hesitant,

52%

Relatively More

Prepared, 48%

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Relatively More Prepared

Relatively Hesitant

Adoption Factors Needs (66%)

Daily needs

Keep up with the world

Expansion of Life (24.4%) Look up information

Stock market

Learning

Purchases

News

Recreation and Entertainment (9.6%) Play games

‘Kill some time’

Watch media

Withdrawal Factors

Health barriers (21%)

Age, vision, mobility

Forget how it works, or ‘it does not work well for me’

Psychological barriers (66.3%)

I don’t have the time.

It has no use for me.

Nothing worth watching or reading.

Withdrawal Factors cont’d Equipment or Environmental (7.2%)

Computer is out of order.

I don’t have access (convenience or expense)

Connection is poor.

Anthropic factor or ‘Accidental’

Others need the computer.

Etc.

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5694030/

in your residential community

Growing Digital ReadinessAllows a Resident to:

Resume preferred Roles and Occupations despite:

challenges of relocation

effects of aging

generational differences

proximity and geography

Benefits of Growing Digital Readiness Accessibility options

vision

hearing

strength

mobility

Orientation to current events

Cognitive stimulation & reward

Socialization

Benefits of Growing Digital Readiness

Connection to family & society

Spiritual practice and exploration

Wellness and self-advocacy

in the Elderly

Occupation in Context‘the external physical and social conditions that surround the client and in which the client’s daily life occupations occur’ (AOTA, 2014)

Cultural

Personal

Temporal

Virtual …in the absence of physical contact…simulated, real-time, or

near-time environments…wireless or computer-based

Interaction of Occupations & RolesRoles Occupations

Retired worker

Household Manager

Learner

Community member

Parent/Grandparent/Relative

Group member

Congregant

Arts/Sports/Activities

‘Follow’/ contribute

Browsing/tip share

Learning/online Ed/eBooks

Advocate/activist

Chat/message/virtual comms

Follow/share

Follow/share/explore

Create/join/watch

Social Media Usage

Online Learning

Video Conferencing Live digital picture frame or simplified ‘tablet’

requires no or limited input from the senior

WiFi or Broadband

input only or Two-Way

digital isolation and effect on sleep

Digital Isolation Absence of or diminished meaningful social

interaction

“Social media interactions, texts, emails and photos from loved ones can improve self-esteem, quality of life and feelings of connectedness.”

https://www.usnews.com/news/healthiest-communities/articles/2018-09-06/loneliness-the-next-great-public-health-hazard

Bluescreen & Sleep Delays sleep onset from minutes to hours

Bluescreen filters only partially effective

http://www.bluelightexposed.com/#what-is-bue-light

Dim Light Melatonin Onset Secreted via pineal gland

~2 hours before sleep onset

Release is affected by artificial light and bluescreen

Identified as a ‘serious health concern’

Doi:10.1111/j.1600-079X.2011.00970.x

Initial Decisions•Decide on the target population

• Basic smartphone use

• Social media exploration

• Digital Games

• Online learning/brain games

•Develop a budget for implementing the program and propose the program to management staff

Identifying Participants Identify residents who have experienced improvement

or decline with attendance at or participation in activities

Identify residents who:

Have new devices gifted or provided to them

Have devices they appear uncomfortable using

Have idle devices they do not appear to be using

Digitally ‘stuck’ (i.e. playing repetitive solitaire)

Have physical or sensory impairments that prevent or restrict other forms of engagement

Identifying Participants Implement systems to identify and track residents

who demonstrate changes in functional performance

While conducting group activities, identify residents who could benefit from skilled therapy services and establish systems to notify therapy when functional changes occur

Ensure development of wide range of activities and accommodations to meet various physical needs and cognitive levels

Identifying Participants

Develop systems to measure performance to ensure generalization outside the group

Provide ongoing facility education regarding the interdisciplinary team’s role in preservation of functional skills for activity participation

Timeline for Implementing a Digital Social Group Suggested:

First 30 days Identify degree of commitment, interest, and need

Identify staff resources (time, interest, education, enthusiasm)

Identify community resources (materials, tech)

30+ days Give needs assessment questionnaire to community members

45+ days Needs assessment collected

Needs Assessment analyzed by key staff

Light group promotion (building ‘chatter’)

Timeline for Implementing a Digital Social Group

50+ days

Heavy group promotion

=60 days

Program start

Steps for Implementing a Digital Social Group

Step One: Capture Leadership Support

Outline your ideas for a Digital Readiness program to the leadership team

Assess and address leadership concerns

Gain leadership support and participation


Step Two: Build a Tech Team

Who are your natural teachers?

Who are your digital evangelists?

Assemble a diverse team across multiple platforms


Step Three: Collect data

Assess

Residents/users

environment

policies

current skill set of your community

learning styles of your Residents

accommodations needed


Step Four: Start your Digital Readiness plan Scope, goals, and objectives

Timeline

Roles and responsibilities

Budget

Marketing strategies


Step Five: Choose activities and initiatives Program offerings

Target audience

Learning units


Step Six: Make it convenient to participate Useful – utilizing Resident’s own technology

Meaningful –supports Resident’s own values and interests

Goal-driven –increases social participation, cognitive goals, and drives engagement

Accessible –follows the pace of the resident and addresses client factors of participation


Step Seven: Evaluate the outcomes Participation and satisfaction

Improvements in comfort, knowledge, attitudes and behaviors

Improvements in community culture and environment


Step Eight: Celebrate your successes

Announce positive outcomes

Spotlight Residents’ achievements

Provide group celebratory activities

Smartphone Topics Settings & Notifications

Power and Portability – charging and protecting

PINs & Patterns - phone security

The App Store

Contacts

Photos, YouTube, Streaming and Music

Social Media and Sharing

Calls, Chats and Video Messaging

SMS Text messaging

Tablets & e-Reader Topics

Cases and holders

Settings and Accessibility Features

Downloading content

Digital magazines

Large format apps

Internet/Computer Topics

Accessibility Features

Keyboard Shortcuts (i.e. Sticky Keys)

Voice Recognition, Text to Speech, etc.

Email and Word Processing

Health and Wellness

Shopping

Personal finance and investments

Real Estate and Google Street View

Online Learning Apps/Gamification

Brain Games: Lumosity, Staying Sharp (AARP))

Wellness and Meditation: Headspace

General Ed: Khan Academy

Business/Tech: Percipio, Lynda

Languages: Rosetta Stone, Udemy

Lectures: TED, The Great Courses

Personal Development: Udemy

Collegiate topics: Coursera

Promoting the Group Monthly newsletter

Fliers

Resource center / Bulletin Boards

Scheduled tours

New resident orientation

Recognition programs/give-away items

Charts or graphs logging an individual’s progress during a contest

Recruiting Members

Open conversations about device use Frequent words of encouragement and positive

feedback Meet Resident needs day-to-day, as you observe Provide in vivo socialization space and time Remind Resident of the next session or program Monthly celebrations Introduce Residents/members to each other Make digital engagement fun IRL (in real life)

Tips to Promote Ongoing Participation

Following the initiation of a new activity, contest or class be sure to publicize updates and/or results

–Recognition, Recognition, Recognition!

Bring a friend/spouse

Encourage sharing

Outcome Measurement

Formal Measures

Resident/member satisfaction

Participation

Functional improvements

Informal Measures

Anecdotal statements

Family interview

Observation of Resident’s use

Tips for Evaluating Outcomes

Analysis of participation, attendance showing trend lines by topic

Discussion regarding resident/member functional improvement or maintenance

Discussion of resident/member satisfaction survey results

Program modifications based on outcome information

Recommendations for program improvement

Objectives for the upcoming year/next iteration

Post-Session/Group Support

Ongoing ‘refresher’ classes or groups

Digital open house or ‘lab’ hours

Can update skills as technology advances

Thank You

Building a Social & Learning Community · 2018-09-13 · lines by topic Discussion regarding resident/member functional improvement or maintenance Discussion of resident/member satisfaction

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