Building a Community Within A Corporation

1SL 2010 – Building A Community Within A Corporation

Building a Community within a CorporationBuilding a Community within a Corporation

Solutions Linux – March 2010

Bonjour !Bonjour !

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Introduction

IT Consultant – Coach for Leaders

In IT for more than 22 years

Lead EDS Linux and Open Source Community (800+ members)

Managed EDSource, EDS awarded projet aimed at applying Open Source Development practices within EDS

Lead EDS FOSS Governance body

Core member of EDS CoP leaders Forum

Managed Geeks at Linagora

mailto:[email protected]://jyreynaud.wordpress.com/http://fr.linkedin.com/in/jyreynaud

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It's about a Journey ...

1. Late Evening in the Office

2. Find Sponsors

3. Define Objectives

4. Create the Coreteam

5. Get into Action

6. Keep the Motivation up

7. Settle in the « Corposphere »

8. You are a Man now !

9. Walk to the Corporation

10. Avoid the sharks !

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Late Evening in the Office ...

•Fall 2003

•Toulouse, SW of France

•Small agency in a Big US Company (130 000+ employees)

•Microsoft and Proprietary oriented (Alliances)

•Communities of Practices

•Small Unix Community

•EDS Fellows

•Late evening in the Office ...

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Find the Right Sponsors … for the Community

•High enough in the management chain

•Influential

•Not too visible

•Able to « break the rules »

•Ready to take some risks

•Take care of their motivations not yours

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Select the Leaders, Define the Objectives

•The Leader must be a true Leader already

•They must have good « track records »

•They are the link between the Community and the Corporation

•They should be « Corp » at the beginning

•They will change as the Community mature

•Define simple objectives

•Align with the Corporate Strategy (the best you can)

•Publish them everywhere

•Act accordingly

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Activity is Life ...

•Communicate by all means your members use• Corporate website

• Corporate mailing lists

• Community Leaders

• Call your friends

•Feed the Community (not the troll)• One email per day at least

• Projects

– Amistad

– OpenCoE

– Ring

… Silence is Death

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Moderate, Manage, Lead, …

●Use the tools used by the community●Listen●Be positive●Be focused●Be patient●Be courageous●Be honest●Be collective●Be active, silent is death●Break the rules●Be provocative

… Motivate

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(Basic on Motivations)

•16 Motivations

•5 centers where motivation operates

•5 motivational expressions

•6 pillars of motivation

•Associated behaviors – verbal & non-verbal

•How-to trigger specific motivations

•Typical associations of motivations

•Motivational profile

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We are Here to Stay

•JOSS : the place to get news from the open source world

•RING : the place to create and share assets

•Monday Morning Thoughts : the ritual

•EDSource Monthly Newsletter : our corporate newsletter

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Here Comes Maturity

•Drive Energy

•Clarify Objectives

•Explicit Roles & Processes

•Find Borderline

•Make Room for Leaders to Emerge

•Co-Lead

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Success Stories Pave the Way to Corporation

•Business Impact• Java Desktop System : Save Money to EDS ($ 1M)

• EDSource : Deliver Reusable Assets

• Open Source Support : Small success stories

•Corporate Recognition• Open Source Forum : First step to Governance

• Open Source Lead Technologist : Someone officially takes care of Open Source

• Open Source Governance Body : Open Source in the mainstream

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… Up to the Award (2008)

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Danger !

•Corporate take over

•Change Communication Channels & Tools

•Change Community usage

•Move to … somewhere else

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Dreamteam

•Igor : French Debian Geek (my mentor)

•Raphaël : French Debian Geek

•Christophe : French Erlang Geek

•Charles : US Midrange Hosting Leader

•Erik : Knowledge Management Leader

•Mark : US Linux 390 Hosting Leader

•Franco : EMEA Midrange Hosting Leader

•John : US Manager and visionary

•Engelbert : German Linux Geek

•François : French Geek (pingouin)

•Marc : French Geek (my sting)

•Serge : France SW Manager (my Boss)

•Remo : Java & Open Source Capability Manager (my second Boss)

•Marilyn : Community of Practice Leader (sponsor)

•JR : Application Engineering Manager (sponsor)

•Sue : Microsoft Alliance Partner (sponsor)

•Tom : Fellow and visionary (sponsor)

•Chris : Fellow (sponsor)

And Many others ...

16SL 2010 – Building A Community Within A Corporation

Merci !Merci !

mailto:[email protected]://jyreynaud.wordpress.com/http://fr.linkedin.com/in/jyreynaud