ZAOO Department of Water Affairs & Forestry Jk Community Water Supply and Sanitation (CWSS) Programme, part of j/Vi Government's Reconstruction and Development Programme *uDr • # ' Build Operate Train and Transfer Programme . ' ^ Ensuring equitable access to effective, economical and sustainable water supply and sanitation services. " ^-
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Build Operate Train and Transfer Programme - IRC · [email protected] Consult Consortium P O Box 2287 NELSPRUIT 1200 T+27 13 755 3712 F+27 13 755 4779 Managing Director: Leonard Mavuso
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ZAOO
Department of Water Affairs & ForestryJk Community Water Supply and Sanitation (CWSS) Programme, part of j / V i
Government's Reconstruction and Development Programme *uDr
• # '
Build Operate Trainand TransferProgramme
. ' ^ Ensuring equitable access toeffective, economical and sustainablewater supply and sanitation services.
"
^ -
What is BomThe Build Operate Train and Transfer (BoTT) approach isa way of implementing projects through the use of amanagement contract. It is a partnership between theDepartment of Water Affairs and Forestry and privatesector consortia or groups, called ProgrammeImplementation Agents (PIA), with the involvement of thelocal community and local authorities.
The main objective is to combine the skills and resourcesof the private sector with the vision and financial strengthof the public sector, in this case Department of WaterAffairs and Forestry. Just as important is the involvementof the community in decisions about the scale and natureof the projects and the empowerment of people throughskills training and capacity building.
The management contract covers all part of the process.The PIA is responsible for everything, from feasibilitystudies to designing, building, operating the project for alimited period, training local community and localgovernment people to both collect the revenue, andoperate and maintain the infrastructure, and thentransferring ownership to the local authority.
This new public and private sector partnership wasdeveloped in consultation with a number oforganisations, political roleplayers at national andprovincial level, and the Parliamentary PortfolioCommittee.
Ensur:tocff
ar•al
sanlv
BoTT is new but it builds on the processes, goodpractices and lessons learnt from early RDP projectimplementation.
How does BoTT work?
LIBRARY !RCPO Box 93190, 2509 AD THE HAGU"
Tel.: +31 70 30 689 80Fax:+31 70 35 89964
BARCODF,
ooThis ambitious programme does not replace currentways of providing water and sanitation in the fourprovinces. BtiTT brings in vastly greater managerial,technical arid training capacity from the private sector towork with local government and communities so thatmany, many more projects get going. The result is muchmore capacity to deliver so that more communities canbenefit.
Some of the advantages of BoTT:
• There will be greater delivery - more projects in morecommunities.
• There is a single entity, the PIA, which is responsiblefor the entire project and for ensuring that it issustainable after it is handed over to the localauthority.
• Communities will be involved all along the way inProject Steering Committees and Labour Desks tohelp manage community participation.
• There are incentives built into the BoTT contracts toensure the building of capacity, the involvement ofpreviously disadvantage^ people and smallbusinesses, and the training of local people and localauthority personnel.
• All of this takes place within a framework ofinstitutional and social development so thatcommunities can benefit from far more than just theservices.
Northern Province 29%W6018D-Metsico
Mpumalanga 3,5%^W6018C £Consult Consortium
26%
/\.. } i-^-.--g(|p,.asteritCape.- r W6018A
Amanz'Abu rvices
% of SA water backlog (1999)
Department of Water Affairs and Forestry of South Africa
BoTT South AfricaIntroductionThis report provides a short introduction tothe BoTT programme which is currentlybeing implemented, by Department of WaterAffairs and Forestry (DWAF), in South Africa.This information has partly been extractedfrom the monthly national BoTT progressreport prepared forthe Department.BoTT is currently a vehicle through whichpart of the department's Community WaterSupply and Sanitation Programme (CWSS)is implemented. This programme aims atensuring effective implementation of CWSScapital projects, improving water andsanitation services.
The current BoTT contracts are unique andappropriate to both the South Africanenvironment and water service deliveryrequirements of the relevant provinces.BoTT contracts were initiated as a pilotprocesses with the intention to speed upservice delivery in areas where water andsanitation is most needed.
International achievements of BoTTprogramme (South Africa)• African Consultative Forum, Abhijan
Cote d'lvoire, 1998: acceptance andagreement that BoTT (SA) is an efficientdelivery mechanisms for Water Supplyand Sanitation Services.
• World Bank UNDP recommendation:BoTT (SA) is a suitable mechanism forWater Service Delivery in South Africa.
• Water Supply and Sanitation AfricaInitiative (WASAI): BoTT (SA) to preparea road map for water and sanitationservice implementation in othercountries.
• EU Funding: BoTT (SA) implementationprocess continues to secure largeamounts of Donor Funding.
BoTT National Achievements:• Capable of speedy water supply and
sanitation service delivery.• Remains efficient process when
managed correctly.• BoTT incorporates a Local Government
capacity building programme ensuringsustainability of implemented projects.
Report for month ending September 2000
South African -Demographics
• Rainfall per annum: 493mm. Total population: 44 000 000
. GPD: 16% (1999)
. Unemployment: 23.3% (1999)
. 1 US Dollar = 7.70 SA Rand(R)
C: Population/Province
v IRC', 2509 AD THE HAGUE
-•-.. +31 70 30 689 80Fax: +31 70 35 899 64
BARCODE:
1: I FWi
BoTT sanitation elementsSuccessful elements of the BoTT Coverage Snaitation Methodology(Metsico)
• The sanitation programme does not ignore or render obsolete the existing self-provided household facility, it builds on and adapts existing structures to therequired standard.
• The programme is community lead. External consultants are used only forguidance.
• The programme results in sustainable empowerment of community members.• Technical top down dictation of first world designs is avoided. The only
technologies required are those ensuring safety and effective working of theVIPtechnique i.e. groundwater protection, protocal, floorslabs and vent pipes.
• Sanitation improvement is driven by the incentive of improving health, not byaccess to monetary subsidies.
• Concurrent health and hygiene training and tracking of health statistics reflectsustainable progress on the project.
!*•:-:«
H>i
Sharing of work / Local company empowerment / NGO participation
• Total value of work completed by BoTT R 1142 000 000
• Total value of work implemented through DWAF Community Water Supply and Sanitation(CWSS) R 3744 000 000
• Total value of work within the BoTT Programme completed by Historically DisadvantagedCompanies (HDCs) R 225 000 000
• 30% of the CWSS Programme has been executed through BoTT
• 15% of the work executed by BoTT has been done by HDCs
• 42%Shareholding of BoTT companies allocated to HDCs
Allocation of work outside PIA Shareholding
24%
57%
• HDCs
• SMME's
• Other
DNGO's
JfU5
n ct i
BoTT as an intesrated process
BoTT Programme K V X )Project Cycle
Non-BoTT Programme* Project Cycle
Sustalnability• BoTT is a large scale programme achieving sustainable water
service delivery.
• BoTT has not produced "white elephants".
• BoTT projects present a far better record in terms of cost recoverythan projects implemented through traditional approach.
Mr*100%
50%
I Full BoTTschemescompleted
I Cost RecoveryAchieved
Local achievements of the BoTT programme (per province)
Northern Province
• The BoTT programme has resulted in an increase of costrecovery on the Vondo Scheme from R0 to R4 million.
• Glen Alphine as integrated rural development plan.• The forecasted reduction of the annual R20 million Department
of Water Affairs and Forestry Trading Account Subsidy in the next8 years is on track.
• The Giyani TLC has an alliance with Metsico to assist in theirpreparations for their imminent water summit, confirming theirinstitutional model for a Water and Sanitation Utility Company.
Mpumalanga
• 16% savings on Mpumalanga vehicle fleet.• R3 million savings to the Department of Water Affairs and
Forestry through optimisation of water trucks in Mpumalanga.• 50% of the Provincial Budget is managed through the BoTT
Programme.• Pioneering approach to oTT Business Plans• Developed model Transfer Process for Local Government.! 57 non-BoTT member companies, 13 of which are HDCs, have
benefitted over the past three.
KwaZulu Natal
• Regional Councils in KwaZulu Natal have formed jointmanagement committee's with the PIA for the management ofprojects.
• The PIA has formed a good alliance with the Regional Councils inKwaZulu Natal in project management and implementation.
• Incredible increase in cost recovery with the installation of pre-payment systems through the BoTT programme, enablingimproved management of water losses.
Eastern Cape
• Current time based fees are 18% lower than equivalent DWAFrate for appointing consultants outside the BoTT programme.
• Model PIA management system• Model Greenfields projects• The Eastern Cape BoTT programme has established emergency
funds on all BoTT projects where community based managementand revenue collections is to be implemented.
• Discounts given to Department of Water Affairs and Forestryamounts to a savings of R8 million between July 1999 and July2000.
BoTT KEY INDICATORS - NATIONAL (end September 2000)
BoTTValue Since MOUDiscount since MOUCMIPWorking for WaterDistrict/Regional CouncilsOther Govt. Departments: Public WorksWater Service Business Definition (Feasibility Study)Flood Intervention (DWAF)Flood Intervention (Donor Funding)
Eastern Cape
291,557,898113,201,58020,740,11017,762,808
0654,856
KwaZulu Natal
187,663,14794,955,645
6,005,66517,237,263
0294,019
5,774,78500
NorthernProvince
369,566,0000
3,290,000
.uiPKIWHHP!
Mpumalanga
189,368,67053,344,086
17,751,30120,720,202
645,545
Department of Water Affairs and Forestry
Director Project Development SupportMr Kalinga Pelpolapaa @ d waf. pwv. g ov. za
National BoTT Support ManagerMr Sefako Mamabolopbe @ dwaf. pwv.gov.za
Private Bag X313PRETORIA0001Tel:+27 12 336-8720Fax:+27 12-326 1780Website: www.dwaf.pwv.gov.za/bott
Yena uMnu. Oliver lvc, ongumlawuliophetheyo kuAmanz' abantu wayi-
MrJaji, (PRWSS), M. Mqwelani,(MWW), G. Dwani (MWW), X.Khulu (MWW) and C Kaulela(MWW)
Front row: M. Mqwelane, G. Dwani, X.Khulu and C. Kaulela (all from MWW),Back row: Oliver Ive, MD(Amanz'abantu), Trevor Balzer, ChiefDirector (DWAF) and Pam Yako, CEO ofAmatola DC
Front Row: Mr Trevor Balzer,Chief Director (DWAF), EasternCape, Pam Yako, CEO of AmatolaDC, Mncikeleli Mqwelane, secre-tary of Masiphatisane WaterWorks and Gladman Dwani,chairperson of Masiphatisane
SABS consultant Mr Hugh Allen and Amanz'abantu Services MD,||1A Oliver Ive, during the certification ceremony held at the I:||l|'f|(; Amanz'abantu head office in King William's Tbwn^'lMlt
secretary in the Kei area office for Amanz'abantufrom 1 September 2000.
He replaces Mrs Samantha Kaine, who left thecompany at the end of August
Mr Loyiso Dumalisile (top) has been appointed asISD co-ordinator responsible for Institutional andSocial Development of the BoTT Programme in theKei area from 1 August, 2000
Mr Tshinga Madiba (top) has been appointed asproject manager for the Kei District Council areabased in Umtata with effect from 1 September,
2000
Amanz' abantu
NEWSL I B R A R Y I R C ••:'
^ox 93130, 2509 AD THE HAGUETel.: +31 70 30 689 80Fax +31 70 35 899 64
Spring 2000 Published by Amanz' abantu Services (Pty) Ltd
is v;32 Alexandra Road* Kir>§VVilHara'a Tow<M -m
Issue No.6
DWAF improving peoples'in the Eastern Cape through BoTT
When the new democratic govern-ment came to power in 1994, it wasdecided to focus strong attention onthe 12 and 18 million people in thecountry who were without safe andadequate water services and on the17 and 21 million who lacked basicsanitation.Eighty percent of these people are in
the four most rural and disadvantagedprovinces, namely the Eastern Cape,KwaZulu-Natal, Mpumalanga and theNorthern Province. The new govern-ment committed itself to the principlesof the RDP and to providing waterservices to everyone within 10 years.
However, using conventional met-hods, it was anticipated that it wouldtake the government between 30 and40 years to bring these services to allthe people who needed them. TheDepartment of Water Affairs andForestry worked out a new mechanismto enhance the delivery of water ser-vices to communities, this was calledthe "BoTT (Build, Operate, Train andTransfer) programme".
DWAF launched the BoTT pro-gramme to speed up delivery in therural areas. By introducing BoTT,DWAF involved the private sector whowould work simultaneously on diffe-rent projects. Tn partnership with theEastern Cape based private sector con-sortium Amanz'abantu Services, over400 000 people who have been livingwithout adequate and clean water havebenefited. Amanz' abantu's share-
A pre-paid standpipe meter with
holders and service providers include:The Mvula Trust (responsible for insti-tutional and social development),Group Five BoTT JV (Construction),WSSA (operation and maintenance),Ninham Shand and FST & Associates(in charge of design) and VSA/Khulani(geohydrological consultants). Amanz'abantu Consortium is a 'one-stop-shop' operating as a ProgrammeImplementing Agent (PIA) for DWAF,from planning stages of a project
children at a Peddie rural village
through to transfer and mentorship.Amanz'abantu continues to strive toimprove the quality of people's lives inthe Eastern Cape.
They have provided people with cleanand potable water in the Amatola, Keiand Wild Coast District Councils. Thefollowing are some of the schemes,which are providing water in the threeregions:
• The Peddie Regional Water Supply
Amanz'abantu is the Programme Implementing Agent (PIA) for theDepartment of V&ter Affairs and Forestry (DWAF) on the BoTT Programme
continued from page 1
Scheme was transferred to the AmatolaDistrict Council in August 2000. Itsupplies water to some 25 000 peoplein 4 villages and Peddie town.
• Qanda Water Supply Scheme in theTsolo area, which was commissionedon 2 February 2000, consists of 4 vil-lages and supplies water to 3 552 peo-ple and operates on a pre-paid system.
• Minga Water Supply Scheme sup-plies a population of 11 730 on a flatrate system.
• Mwaca Water Supply Scheme in theWild Coast District Council now sup-plies over 2 000 people with safedrinkable water.
• Good progress is being made atMadlangala, Gqukunga and Corana.
• Construction has commenced at thePeddie South and SNS Tanga nearButterworth, in the Amatola DistrictCouncil.
• Emergency repairs are in progress atKwaBhaca, Mnccba, Mcndu and Ma-luti oTT projects, and construction isnearing completion at the Minga andSipaqeni BoTT projects.
By the end of the year, Amanz'abantuwill have supplied water to a further20 500 people in the Kei Region.
Besides providing water to the ruralareas, Amanz'abantu has upliftedmany lives through involvement ofHistorically Disadvantaged Com-panies (HDCs), Historically Dis-advantaged Individuals (HDTs), NGOsand SMMEs. Despite the monetarygain, the above have gained capacityand experience, which shows thatBoTT is a suitable vehicle to strength-en the water industry, especiallythrough emerging companies.
Up until September 1999, Amanz'abantu had engaged 109 HDCs assub-contractors and consultants on itsprojects in the Eastern Cape, valued atR67 556 225 out of the total value ofthe programme of R258 404 898.
Since the inception of the BoTTProgramme in the Eastern Cape,including the El Nino MitigationProgramme, a total of 425 874 dayswork has been created for local men,women and youth. This has boosted
A standpipe usedin the flat rate
system used atMinga village in the
Tsolo district
the income of local people in the pro-ject areas significantly.The HDC shareholding at Amanz'
abantu is presently standing at fortypercent. Amanz'abantu has trained anumber of community members invarious fields such as Operation andMaintenance (O&M), thus buildingcapacity for a better life for all.
The 'one stop concept' of the BoTTprogramme has shown great advan-tages in the Eastern Cape in addressingthe changes in emphasis that occurover the project cycle. A good exampleis the "El Nino MitigationProgramme" — a program to rapidlyimprove water supply to approximate-ly 300 000 people in areas threatenedby a potential El Nino natural disaster.
At DWAF's request, Amanz'abantuServices in the Eastern Cape drilled orrefurbished boreholes and installedwater supplies in 100 communitieswithin a few short months. The ElNino Programme was implemented ona fast-track basis, and Amanz'abantuServices as the Programme Imple-mentation Agent (PIA) provided themulti-disciplinary skills necessary forall aspects of the development.
The consortium's original duty was todesign and build, but DWAF soon rea-lised that this approach would send theEl Nino projects down the path of sim-ilar projects in the past; where many ofthe diesel engines and stand pipes
would be without .'..^M. Nuance, andcommunities would again be withoutwater.
Therefore after construction wasunderway, DWAF asked Amanz'abantu to expand its activities. Theconsortium's Institutional and SocialDevelopment Service Provider (TSD)began to organise village water com-mittees that would be in charge ofoperating the systems and collectingrevenue. The Operation andMaintenance (O&M) team begantraining villagers to operate and repairdiesel engines and visiting communi-ties to monitor and supervise mainte-nance efforts.
The El Nino projects now have a goodprospect of sustainability.
To conclude, we find that the BoTTprogramme, through the partnershipbetween DWAF and Amanz'abantu,has made great achievements in theEastern Cape during the past threeyears.
It has proved to be a suitable vehicleto deliver sustainable services to alarge portion of the previously disad-vantaged communities. A strongemphasis has been given to the cre-ation and support of HDCs/HDIs in theEastern Cape.
The BoTT PIAs represent a strong poolof expertise, which can be called onimmediately, with the necessary flexibili-ty to address the particular circumstances.
SFAtUL [ATTVB
Amanz'abantuinvolvement
::y;;:;;:'vihthe;:::;:ir
Wild Coast SDIProgramme
The Department of Water Affairs andForestry became actively involved inthe Wild Coast Spatial DevelopmentInitiative in November 1999. Four de-velopment nodes had been identifiedand Amanz'abantu Services wasappointed by DWAF to act as itsProgramme Implementation Agent forthe development of the water supplyservices to these nodal developments.
The projects identified are:• Port St Johns, including Silaka
Nature Reserve and surrounding vil-lages;
• Dwesa/Cwebe Nature Reserves andsurrounding villages;• Coffee Bay and Hole-in-the-Wall
and surrounding villages;• Mkambati.A Wild Coast SDI Steering Com-
mittee was formed and it now includesthe following participants:• CTMEC (Chairperson and as overall
SDI Programme Managers);• DWAF (also providing support ser-
vices);• Department of Housing and Local
Government;• Department of Public Works
(Provincial);• Amatola District Council;• Kei District Council/Wild Coast
District Council;• Amanz'abantu Services (as DWAF's
PI A for water services);• Developers with preferred bidder
status (as ad hoc participants).A National Business Plan was com-piled by DWAF entitled "SDI Infra-structure Programme for Water and
A typical Wild Coast rural villageSanitation 1999 - 2002" and includesdetails of the policy and strategy forthe programme implementation.In terms of the BoTT contract andprocedures, Amanz'abantu Servicessubmitted Method Statements inDecember 1999 for the planning phaseof each of these four project areas, andproceeded with the planning activitiesas approved in the Method Statements.• Mkambati: Initial funding of
R.1 million was allocated for thefeasibility study. It includes 41 ruralsettlements with a total estimatedpopulation of 65 000 people.
• Port St Johns: Planning activitiescommenced following an initialallocation of R14 million for theproject. CMIP funds to the amountof R7.4 million have also beenmade available for the project. Thetotal population benefiting from thescheme is estimated at 6 000 forPort St Johns and 7 000 for the vil-lages.
The selected scheme includes the pro-vision of water to Silaka Nature Re-serve, where a tourism development isplanned, and the improvement andextension of the existing water supplyscheme to the greater Port St Johns,through the construction of an off-channel storage reservoir, a watertreatment works and pipelines, as wellas water supply to certain rural villageslocated in the Mngazi RiverCatchment to the north west of Port StJohns.
• Coffee Bay/Hole-in-the-Wall:Following the initial allocation ofR2 million from DWAF, it was indi-cated that an additional R4 million
was available from the Departmentof Public Works (DPW) and a fur-ther R5.2 million was approved fromCMIP funding. The area includes atotal population of some 17 000people in 41 villages falling within 4administrative Areas.
• Dwesa/Cwebe: An initial amount ofR9.6 million was allocated byDWAF to this project and a furtherR3.3 million was made availablefrom CMIP funding.
Two separate schemes for Dwesa andCwebe are being designed with con-struction on the Cwebe scheme beingplanned for commencement in No-vember 2000.The Dwesa/Cwebe SDT Water SupplyScheme sets out the work necessary tosupply water to the Dwesa Nature Re-serve and surrounding area, and theHaven Hotel at Cwebe and surround-ing area.The first priority is to supply water tothe tourist facilities in the two reserves.Supplies to the villages will follow at alater stage. The Dwesa Water SupplyScheme is to serve the proposed SDItourist facilities in the Dwesa NatureReserve and five rural administrativeareas (17 villages/localities) adjacentto the Reserve, with a population ofX 300.
The Cwebe Water Supply Scheme isto serve the proposed SDI tourist faci-lities in the Cwebe Nature Reserve andtwo rural administrative areas (14 vil-lages/localities) adjacent to the Reserve, with a population of 5 400.
These SDI projects allocated toAmanz' abantu for implementation arefollowing the BoTT programme route,
continued from page 3
where an emphasis is placed on long-term sustainability. Environmentalconsiderations have taken a high prior-ity in the planning and iraplemenation,due to the recognised importance ofthis aspect to the long-term well beingof these projects.
Many jobs will be created, albeit of atemporary nature, and linked to theduration of the construction period.Permanent jobs will be limited, at the
most, to two per village, linked to theOperation and Maintenance activities.The total number of villages to beserved will determine the number ofpermanent jobs for operators at eachvillage.
The Umtata River passingthrough the Wild Coast region
Local government set to take transfer of BoTT projects
The Community Water Supply andSanitation (CWSS) policy of theDepartment of Water Affairs andForestry (DWAF) is geared towardshanding the responsibility for theprovision of water services to LocalGovernment. The Water ServicesAct of 1997 clearly states theframework within which LocalGovernment, as Water ServicesAuthority (WSA), is to undertakethe provision of water services asits constitutional obligation.
The responsibility for the provisionof water services fell on DWAF'sshoulders when homeland waterdepartments were disbanded, andno local government structureswere in place. Further, waterschemes have been constructedwhich are owned, operated andmaintained by the Department. TheDepartment now needs to transferthese to Local Government, whileat the same time ensuring that waterservices are sustainable.
Tn terms of legislation it is clearthat Local Government needs toprovide citizens with access towater services, however there are alot of problems, which need to beconsidered. The challenges facing
Local Government include projectsustainability, the demarcationprocess and a lack of manpower.Cost recovery was not consideredin most pre-1994 schemes.Operation and maintenance wasfunded from the former homelands'centra] funds. Cost recovery wasencouraged in post 1994 projects.However, this was not always suc-cessful. It has become clear fromevaluations that inappropriate tech-nology, high operational costs andlack of institutional capacity has ledto the failure of many schemes. TheMunicipal Demarcation Act of1998 called for the setting up of aDemarcation Board. The Board wastasked with the responsibility ofdemarcating municipal boundaries.The demarcation process hasensured that previously advantagedand previously disadvantaged areasare amalgamated into single areasto allow for more sustainable serv-ice provision. The number ofmunicipalities has been reduced.
The constitution obliges municipa-lities to encourage the involvementof communities in the provision ofservices to communities in an equi-table and sustainable manner.
To some extent, demarcation willdetermine how easy or difficult thisis.
When Local Government takestransfer of water services to ruralareas, it has to do it in a manner thatsupports LED (by using the locallabour), because wealth must beretained within the community andpeople must be given the chanceand opportunity to do things them-selves. Community membersshould be given the chance to par-ticipate in the running of theirschemes. They should not just bepassive recipients.
In conclusion, when Local Govern-ment takes transfer of water servic-es from the Department of WaterAffairs and Forestry, it needs to beconvinced that these services aresustainable.
The transfer process must there-fore be consultative to ensureappropriate institutional arrange-ments. The challenges facing LocalGovernment ranging from thedemarcation process to the elec-tions in December, call for effectivePublic/Private Partnerships and afirm commitment from all to ensureadequate delivery of water services.
Kei District Council positive aboutthe transfer ofwater services HOLE
THE WALL HOTEL
Amanz'abantu Services together withthe Kci District Council and DWAF,held a Workshop on 21 to 22 Sep-tember 2000 at llole-in-the-Wall in theMqanduli District. The purpose of theworkshop was:
• To clarify the Kei Area BusinessPlan (KABP) for the Kei DistrictCouncil;• To allow Kei District Council dele-
gates the opportunity to ask questionson the KABP and other water relatedissues;
• To obtain the endorsement of theKABP by the Kei District Council.The Water Services Act (Act 108 of1997) clearly outlines the frameworkwithin which Local Government asWater Services Authority (WSA) hasto act in order to carry out this obliga-tion. Chapter 3 of the Water ServicesAct describes in detail:
• The roles and responsibilities of theWater Services Authority (WSA);
• The obligation by Local Govern-ment as WSA to develop a 'WaterServices Development Plan';• The contracts and joint ventures the
WSA has to enter with Water ServiceProviders (WSP's);
• The drawing up of bye laws by LocalGovernment acting as the WSA.The Kei Area Business Plan was pre-
pared by Amanz'abantu Services forthe BoTT Programme. This plan con-tains facilitation and managementtraining programmes directed at theKei District Council to allow them tomake informed decisions and effec-tively and efficiently manage theirwater services. The Kei Area BusinessPlan's aims and objectives are:
• To provide a comprehensive tool forthe PIA and WSA to manage the provi-sion of sustainable water services inthe Kei area;
Top: Delegates at the KeiDistrict Council workshop
Middle: Kei District Councilworkshop in progress
Right: Cecil Nduna and PeterBrill hard at work during thesuccessful Kei District Councilworkshop
• to provide a mechanism and esta-blish a process for the transfer of proj-ects from the PIA to the Water ServicesAuthority or their designated represen-tative.
For the Kei District this is a challengein that BoTT projects in the Kei will begrouped together and it will be the res-ponsibility of the Kei District Council
to manage these projects.The Kei District Council needs to
endorse the KABP on its way to finalapproval by DWAF. The workshopbrought positive results since the KeiDistrict Council took it upon them-selves to take up the challenge of as-suming the responsibilities for DWAFprojects on transfer.
The fourth of October 2000 marked amilestone in the history of theDepartment of Water Affairs andForestry (DWAF) when DWAF offi-cially transferred the Pcddic RegionalWater Supply Scheme to the AmatolaDistrict Council (ADC), which is theWater Services Authority for the area.The handover ceremony was conduc-ted at the offices of the AmatolaDistrict Council in East London. MsPam Yako, CEO of ADC, TrevorBaker, Chief Director DWAF, EasternCape, Oliver Ive, MD of Amanz' aban-tu Services and members of theMasiphatisane Water Works (MWW),were present at the ceremony.
The scheme which is valued at R42million, is providing water to some25 000 people within the Peddie area,who have not previously had access toa clean and reliable source of water.The Peddie Community has alreadyplayed a very significant role in thefirst phase of this project. "We mustrecognize and congratulate the peopleof the District who have, through theProject Steering Committee, beenempowered to understand the conceptsof ownership of the project and
through the process
Front Row: Mr Trevor Balzer, ChiefDirector (DWAF), Eastern Cape, |Pam Yako, CEO of Amatola DC, I
Mncikeleli Mqwelane, secretary ofMasiphatisane Water Works and wGladman Dwani, chairperson of MMasiphatisane during the handing §over ceremony held in East Londolf
PeddieRegional
transferredto Amatola
DistrictCouncil
received training in technical andsocial decision making" said Mr.Trevor Balzer, Director of DWAF."This action sends a clear signal to allSouth Africans, that our people areprepared to get involved in the provi-sion of services to ensure that they aremaintained for our children and theirchildren. 1 salute you!" he said.
Oliver Ive, Managing Director ofAmanz'abantu Services said that everyhousehold had to pay R4 per kilolitreand that the prepaid water system wasvery popular in that it would relievevillagers of water bills. He went on tosay that "at least 350 jobs were createdduring the construction phase of theproject, including skills transfer." TheADC entered into a service agreementwith a local Peddie community basedorganization, 'Masiphatisane WaterWorks', which will conduct operations.and maintenance procedures on behalf
- * * •
m- 4
of the ADC, to ensure the long-term sustainability of the project'sinfrastructure. The significance ofthis project is that it was the firstin the Eastern Cape to be complet-ed in terms of the Department'sBoTT initiative, whereby aProgramme Implementing Agent,Amanz' abantu Services, was
appointed to manage the deliveryprocess. Amanz' abantu was instru-mental in the design and constructionof the project, the training of the com-munity based Masiphatisane WaterWorks to carry out operations andmaintenance, and the implementationof the pre-payment cost recovery sys-tem. "This service agreement is thefirst of its kind to be concluded in theEastern Cape,' said Ms. Pam Yako,Chief Executive Officer of the ADC.'We are happy to take this proactivestep in entering into a partnership withMasiphatisane Water Works as it willensure the sustainability of water serv-ices as well as the empowerment andinvolvement of the historically disad-vantaged community,' she said. TrevorBalzer emphasized that people mustpay for services to ensure that projectsremain sustainable. He appealed to thepeople of the Peddie District to supporttheir Local Government andMasiphatisane Water Works, to ensurethat this scheme is protected and notvandalised or destroyed.
Front row: M. Mqwelane, d H ?Dwani, X. Khulu and C. KaulelaCall from MWW) ^ ^ j p n iBack row: Oliver Ive, MD^l f |§ |(Amanz'abantu), Trevor Balzer,Chief Director (DWAF) and PamYako, CEO of Amatola DC a^
Amanz abantuJiV.liH'iiilMifrSiiVC
ISOlOOf
Since its inception in 1997, Amanz'abantu Services has set out to ensurequality management in all of its activi-ties. Amanz' abantu Services MD,Oliver Ive, notes that their QualityManagement System binds the organi-sation together, and ensures that theorganisation continually improves itsservices to its clients; ensuring cus-tomer involvement, regular audits andthe on-going development and reviewof its procedures.
Furthermore, Amanz'abantu's QualityManagement System provides
increased confidence and trustbetween all the stakeholders who par-ticipate in the multi-disciplinary andmulti-sectoral environment in whichthe company operates.
Following a programme of develop-ment and implementation of itsQuality Management System, Amanz'abantu was certified during October2000 by the SA Bureau of Standards,in accordance with ISO 9002 require-ments.Amanz' abantu Services specialise in
integrating and managing the services
and suppliers necessary for the plan-ning, construction, operation and train-ing aspects of rural water supply andsanitation projects.
Amanz' abantu is the ProgrammeImplementation Agent for theDepartment of Water Affairs andForestry's "Build, Operate, Train andTransfer Programme" for the EasternCape.
According to Oliver Ive, Amanz'abanlu considers local government, inits role as the Water ServicesAuthority, as the key stakeholder forthe future development of water ser-vices in South Africa, and Amanz'abantu has geared itself to providingquality services to local government.
This has become particularly impor-tant now that the municipal demarca-tion process is complete and municipalelections are proceeding.
From its area offices in King WilliamsTown, Umtata, Mount Ayliff andQueenstown, Amanz' abantu is wellpositioned to support local governmentin its mandate of water services deliv-ery.
LBS consultant Mr Hugh Allen >and Amanz'abantu ServicesMD, Oliver Ive during, the ifcertification ceremony held atthe Amanz'abantu head officein King William's Town
Mr Shamiel Bailey (top) wasappointed as secretary in the Keiarea office for Amanz'abantufrom 1 September 2000.
He replaces Mrs Samantha Kaine,who left the company at the endof August
Mr Loyiso Dumalisile (top) has been appointed asISD co-ordinator responsible for Institutional andSocial Development of the BoTT Programme in theKei area from 1 August, 2000
MrTshinga Madiba (right) has been appointed asproject manager for the Kei District Council areabased in Umtata with effect from 1 September,2000
,.':$,,,, Ji- .-'
MAKING'AOfEFfRENdE
/A ; WATER AfFAlRS AND FORESTRY
f fog floods of February 2000 did not only devastate neighbouring Mozambique.' South Africa's Mpurnalangafand Northern Province too were struck by a series
of floods that left: hundreds of thousands of people without basic necessitiessuch as water, shelter and food.
t
(A.'cialfsing it: the piovision of services to development in MpumdMngct, teamsfrom tj|e Department of Wafer Affairs and Forestrf and its BoTT Agent, Consult Consortium,
on the stcne
On SundfV, 6 a*hd Monday, 7February, the rural communities ofN k o m a z i and N s i k a z i i nMpumalanga province was hit byflood waters that caused suchextensive damage to the regionalwater supply that almost 1 000 000people were left without a supplyof drinkable water.
Faced with such devastation andthe very real threat of deaths fromdisease, exposure and dehydration,emergency teams f rom theDepartment of Water Affairs andForestry (DWAF) and ConsultConsortium were immediatelydispatched.
Devastation...Nkomazi is situated on the easternborder of the Lowveld andEscarpment District Council area.The region's two main rivers,Mlumati and Komati, that enter thearea from Swaziland, were floodedto such an extent that all the mainroads to the area were blocked offand bridges washed away. Inaddition, all communication hadbeen cut off, as all phone lines had
With the assistance of an Airforcehelicopter, the teams inspectedthe area on Tuesday, 8 February toassess damages and assist in theurgent problem of supplying freshwater to Nkomazi's flood victims.
Three immediate goals wereidentified: to establish communica-t ion between team membersthroughout the region; to providetemporary al ternat ive watersupplies; and to find alternativeaccess routes into the area.
In the longer term, the task ofproviding a permanent watersupply system would have to beaddressed.
Getting to workA two-way radio system wasestablished straight away andradios were dropped of f atstrategic points in the area. Next,people needed drinking water.
Since it would take some time to
repair the water supply, watertrucks had to be brought into thearea - somehow. These trucksgenerally need to be moved on tarroads, particularly when full, andone truck was stuck in mud for fourdays when trying to reach itsdes t i na t i on . To meet theseextreme conditions, it was oftennecessary to f i l l the tanks withwater directly from rivers. In suchcases, a great deal of care wastaken to safeguard the water withjust the right amount of chlorine.
Many areas are still dependant onthese water trucks and, thanks tothe vigilance of the DWAF andConsult Consortium teams, therehas not been any indication ofcholera or similar problems.
Of course, a prevailing problem wasstill access to the area. With allmajor roads inaccessible, everyonewas very thankful for the 4x4srented with emergency fundingfrom the DWAF!
Significant progressWorking an average of 12 hours aday, the input by all teams, underthe leadership of Johann vanAswegen and Sam Mazibuko, theheads of DWAF In Mpumalanga,began to bear fruft within only 4weeks.
In this time, approximately 25 Ouo\ f kilollters, that is 4 000 truck loads,* of wfater were de l i vered to
* affected communities. In addition,6 000 litres of diesel were deliv-ered to remote areas by means of4x4 vehicles.
On 7 February, almost 250 000people were without a watersupply service. By the end of thefirst week in March, water supplyhad been fully restored to almost165 000 residents; 104 000 hadwater partially restored with someuse of water trucks and 72 000people were stil l dependant onwater trucks - but all residents hadaccess to a supply of clean andsafe water.
Efforts In the Nkomazi area werecontinued, on a smaller scale until
. the beginning of April. To dateapproximately R8-million has beenspent on repairing the damagecaused by the floods. Once theriver levels are back to normal it isexpected that a further R15-millionwill be spent on final repairs.
A commendable effortThroughout the past two months,staff from DWAF, in particular MrCobus Erasmus, and ConsultConsortium have put in long hoursand extra effort Into restoringnormality in the Nkomazi region.Their efforts have made a hugedifference, as the water supplys i tuat ion has stabi l ised andrestoration progresses wall.
In addition, this proactive approachallowed Consult Consortium todevelop a master flood manage-ment document which has alreadybeen put to good use by theNorthern Province and will be of
i invaluable assistance should similar4 crisesf arise In ttie fjture.• . v * v > • • • ' : • • •
Who is Consult^Consortium?Consult Consortium; was establishedin'Juty 1997 as a special purposevehicle to execute a Build OperateTrain and Transfer (BoTT) projectin M|umalang44 The (|ojeet wasone tfc four EoTT projects Initiatedt»y the Department of Water Affairsind Forestry in an attempt tospeed up the supply of water andsanitation services to the rural andperl-urban poor.
The profile of the consortium waslargely dictated by the specifica-tions of the contract and Includesconsulting engineers, contractors,ins t i tu t iona l specialists andfinancial services experts. ConsultConsortium comprises a 50% equitydistribution to historically disad-vantaged companies and issuccessfully implementing achallenging empowerment policy.
Within the first eighteen months ofIts inception, Consult Consortiumhas implemented over R100-million's worth of water-relatedinfrastructure. Now, with the"Build" part of its contract com-pleted, the company Is concentrat-ing efforts of the "oTT" phase ofthe project with the main focus onoptimising the efficient operationsof R2,5-billion worth of water-related infrastructure in the questto provide a sustainable waterservice estimated 2 500 000people.
The biggest success of ConsultConsortium has been to drawI n d i v i d u a l s of the var iousshareholding companies togetherInto a close-knit team that Isdedicated to the successfulexecution of the project.
The management team, headed byManaging Director C.J. Venter, Isoverseen by a Board of Directorswi th a vision to develop thecompany Into a truly South Africanand fully representative waterservices provider as it builds up theexperience required in thischallenging arena.
f»rovidin.g sustainable affordable water services through effective managetnent of resources and creating an enabling local environment for implementation j
What DWAF is-doing for- water in MpumalangaThe Programme Implementation Agent (PIA) is the private sectorgroup of companies appointed by the Department of Water Affairsand Forestry to assist government in ensuring that the people of thiscountry have access to the most basic resource - water.
In Mpumalanga, the PIA has made remarkable progress in achievingthe following empowerment goals within the programme.
1. BoTT - Achieving Empowerment Goals
Empowerment, job creation and equal opportunities are among thekey objectives of the BoTT process. Key performance indicatorsensure that targets are clearly defined and achieved.
Consult Consortium is committed to empowerment and to being atruly representative service provider within the water sector. Equityamongst the 8 shareholders includes a 50% distribution tohistorically disadvantaged companies (HDCs) - PD Naidoo &Associates Consulting Engineers, Rainbow Construction, and ZaderFinancial Services. Since the extension of the BoTT contract inSeptember 1999, 30% of all Operations & Maintenance andInstitutional and Social Development activities and 70% of allDesign and Construction activities have been completed by HDCs. '
2. Involvement of non-shareholders• 57 non-BoTT member companies, 13 of which are HDCs, have
benefitted over the past three years.• Services include civil engineering, ISD, legal, financial and
environmental studies.• From the total R188 million worth of construction work, all civil
engineering design has been outsourced to local consultants.• The construction programme ensured involvement by 272
suppliers and service providers, 67 of which hold HDC status.• 80% of the companies are based in Mpumalanga, boosting the
local economy.
3. Job creation and transfer of skills
Main contractors, WBHO and Rainbow Construction, have employed53 emerging local contractors (SMMEs), all of which benefitted fromtechnical skills training and continuous on site monitoring. Some,1251 new jobs were created (47% woman & youth) generating 113400 person days of employment, with local representativesrecruited and trained as labour relations/ community liaison officers.
CJ Venter
V
£' It has been a challenging year for the Regional Institutional and• Social Development (ISD) Division. As a discipline ISD embraces(transition to meet national and regional mandates and priorities.
IP'ft: ISD is providing a broadbased support role to other line functionsI;; within the DWAF and local municipalities as part of the move\ towards transferring water works to Water Service Providers
Assistant Director, Mrs Thandi Montlonye, who unfortunately leftDWAF on 1 July 2000, managed the division. In her farewell
§ address, Mrs Montlonye expressed her appreciation for the^experience she had gained and the supportive, nourishing workingt. environment of which she had been a part. She wished the| Department and ISD Division well with their future endeavours.
Mr Richard Mbambo will be acting in her post.
Richard Mbambo
HI
\
70Fax: +31 70 35 899 64
BARCODE:O:
DWAF Programme Implementing Agent and Local Government I* ^ ™ ^ ^ . ' iff
Change should always be seen in a positive light. In 1997, theDepartment of Water Affairs and Forestry (DWAF) introduced aBoTT (build, operate, train and transfer) programme through aprogramme implementing agent, Consult Consortium, to improvethe efficiency and effectiveness of water supply systems in formerhomeland areas in Mpumalanga. The focus of the BoTTprogramme is to:
• improve the efficiency of water supply schemes• empower personnel responsible for water supply services• ensure equitable distribution of water to consumers• recover the costs of water services.A holistic approach ensures improved consumer consultation andcommunication through local water services forums (LWSFs), aswell as optimising water supply systems to ensure an improvedand consistent supply of water. Water services authorities play anactive role through the LWSFs in the consultative and educationalprocesses, keeping consumers informed about the type, level andstandard of services to be provided at affordable prices.Consult Consortium provides support, assistance and training tochange the current supply process to a consumer-driven process.Management control systems, operational improvements, andtraining have already significantly improved service delivery andreduced costs. This will ultimately impact positively on overall
operating costs and water tariffs, while ensuring a sustainablewater service. Targets are now being set for water supply, costmonitoring, and related practices as part of an ongoingimprovement process.Specific service improvements and cost-reductions will behighlighted in future issues of this newsletter.
Laurie Searie
Local Water Service Forums -Enabling Local Level InvolvementCommunity Representation in Eastvaal and LowveldIn view of the fact that limited capacity exists in attending to wateTrelated matters within particular regions of Mpumalanga, localrepresentative forums were established in consultation with theTransitional Local Councils (TLCs) and the relevant stakeholders.
The forums represent communities located in areas formerly known ashomelands where water service delivery is problematic.
The LWSF is a community-based structure mandated by localgovernment to represent community members. Council resolved that itsmembers include representatives from villages and CBOs within thedemarcated local authorities' boundary. The LWSF is a facilitatingforum representing community interests in the process of improvingwater supply.
A properly resourced and effective LWSF can play the role of localfacilitator arid educator in bridging the gap between communities andwork management roleplayers. •
LWSFs must be aware of local dynamics and simultaneously ensurethat they do not submerge themselves in particular local opinion at theexpense of other sectors. In essence it must ensure creative and jointproblem solving and local co-operation on water related issuesFormore information, contactyourchairperson:/ EMpuluzi:MrRGVilakazi{017)889-0042f> Elukwatini:MrSGSibanyoni(082)291-7440 . • • ;<p Nkomazi West: Mr S Ngcane (013) 790-8164
Nkomazi East: Mr HNkalanga (013) 790-8165.
Leonard Mavuso and IndaririGov&nder
What should LWSFs do*?• Be a vehicle to develop and implement communication
between structures and stakeholders in the community
• Develop greater community understanding of the need to payfor water services and other water related issues
• Educate communities concerning the importance of anequitable distribution plan
• Raise water issues from communities and makerecommendations on problematic issues
• Report and follow-up on all water related problems to DWAFand local authorities
• Through increasing communications, minimize cost on waterprovision and assist the local authorities on cost recovery
• Get input for the water service development plan and IDPprocesses on water related issues
• Lead the way to the transfer process from community level
• Create an awareness of the need for water conservation.
2
DWAF PIA Business Plan2000/2001
DWAF, through Consult Consortium, the PIA, is set to transformwater service delivery in Mpumalanga. This will be achievedthrough the work planned in accordance with its new BusinessPlan for 2000/2001, which aims at achieving the following keyperformance indicators:• local authority involvement
•transfer process and bulk supply agreements with all its localauthorities
• achieve equitable distribution of available water•sustainable bulk services to over one million people
• optimise operations to efficient and effective levels• 10% saving on O&M trading account (R1,8 million)
• implement cost-recovery strategies•potential bulk cost recovery of R1,8 million per month
isortium
Consult Consortium will draw on the resources of its multi-skilledteam and its partnership with government authorities in the region toimplement work on a technical, operational, social, institutional andmanagement level. Ultimate success lies in management of thework process across different levels, disciplines, roleplayers andcustomers. We look forward to keeping you informed on theprogress achieved.CJ Venter
Consult ConsortiumSpecial Achievements 1999
Category:For:
Location:
Owner:Contractors
Engineer:Contractor:
Fulton Award
Design ConceptsConstruction of post-tensioned precast
concrete reservoirs for excellencein the use of concrete
Profile of Western Highveld AreaTo date Consult Consortium's involvement in Highveld has focused onoperations and maintenance. Its main activities included:
• Compiling a comprehensive hydraulic model for planning andidentifying restrictions in the bulk water distribution system
• - Compiling a detailed database of all components in the waterdistribution system for operation and maintenance purposes
• Optimizing water trucks to areas not served by the system byimplementing a management control system to reduce thetrucks from 50 to 31, saving about R3-million per year
• Routine maintenance, including the cleaning of reservoirsfollowing water quality complaints, and pipeline patrols toidentify and repair leaks and blocked valves
• Ongoing management assistance to DWAF on water andsewage trucks, boreholes and day-to-day operational issues.
The DWAF has contributed significantly towards progress made.Consult Consortium thanks all those involved for their assistance andteamwork without which none of the said achievements would havebeen possible. You were great!
Harold Lombard
3
th-26th March
Eastvaa! District joined Department of Water Affairs and Forestry inraising awareness of the value of clean, pure water; a preciousresource in South Africa.
Water Week 2000 was celebrated in true "local" style in Elukwatini on23 March 2000.
Elukwatini mayoress, Mrs C Radebe, opened the proceedings with astrong call to communities to pay for services and to conserve water.Mr J Mabena (MEC Economic Affairs), Mr J van Aswegen (DWAF) andMr KC Dlamini-Mashego (MEC Agricultural Affairs) all took the time toparticipate in this important event. Guests were entertained by specialcultural items performed by Tsatsimfundo Primary School andTjakastad Cultural Group. The proceedings were closed with a specialaddress by DWAF District Manager, MrTJ Mabuza.
<From left; Mr J Mabena,Mr J van Aswegen,Mr K Moodley and themayoress of eLukwatlnl,Mrs C Radebe
Performers: Tjakastad •Cultural Group.
'.'Educational Feature
Why we should
pay for our
water...Even though water is a natural resource, clean, fresh water isscarce. South Africa is one of only 12 countries in the worldwhere it is safe to drink tap water. If we want to keep our watersafe, we need to pay our water bills so that water purification(cleaning and disinfecting of water) can continue. It costs moneyto build dams and lay pipes to carry water to our homes. So ifyou think about it, you are not really paying for 'water', but for theprivilege of enjoying clean water at home or at work.
Important tip: If we don't use our limited water resources wiselytoday, we probably won't have affordable water in the future.
'Water underpins our entire economy. Nothing happens inindustry, mining, agriculture, tourism or in any other sectorwithout water"
"Unless we conserve and develop this valuable resource, notenough water will flow from the tap to meet our goals."
"...we must manage effluent discharge and pollution in a waythat protects our water resources and environment.-.. we needto ensure that the water in our rivers is of an appropriate qualityfor human, agricultural and industrial use. we must ensuresufficient water of good quality in our rivers and wetlands toprotect the aquatic ecosystems."
Ronnie Kasrils, 9 June 2000
With reference to the DWAF PIA Business Plan 2000/2001 on page 3, please note that the savingsachieved to the 0 & M trading account is R 8 million and not R1.8 million as indicated.
The sentence should read:
• optimise operations to efficient and effective levels
10% saving on O & M trading account (R 8 million)
How the contracts are structured
The BoTT contracts are put together to allow all the major stakeholders to havean input in the running of each of the projects. The stakeholders include theDepartment of Water Affairs and Forestry, the Employer's Representative, theProgramme Impfementation Agent, and Local Government.
Stakeholders
aterAffaii
i JlL,,..
LOCALGOVERNMENT
PIA
pt (
Northern ProvinceDepartment of Water Affairs and Forestry / ERPrivate Bag X9506PIETERSBURG0 7 0 0