1 Telecel BOLIVIA BUDGET MEETING Asuncion 2006 Budget Meeting 2007 – Bolivia September 15, 2006
1Telecel BOLIVIABUDGET MEETING Asuncion 2006
Budget Meeting 2007 – Bolivia
September 15, 2006
2Telecel BOLIVIABUDGET MEETING Asuncion 2006
Macroeconomic OverviewMacroeconomic Overview
Political Highlights: During this year the political situation has been very unstable in Bolivia due a election for a Constituent Assembly that dominate the political scene. Also, the Nationalisation of Gas is another issue that the new government will need to work out in order to give favourable signs to foreign investors
Macro Economic Highlights: The regional stability , high commodity prices ( gas, woods and soybean) added to a certain debility of the US dollar set the grownds for a 4-6% GDP growth for year 2006.
Market Penetration: The market penetration grew from a 20% in Dec 2005 to a 26% in 2006. Forcast shows the trend continuing and reaching a 29% penetration at the end of 2007.
2005 2006 2007 2008 2009Total Population 9.545.143 9.747.499 9.865.115 9.984.149 10.104.620
Total Population - % Penetration 20% 26% 29% 33% 36%MARKET SIZE
Addressable Market 3.722.606 3.936.087 4.154.874 4.385.823 4.629.610Covered Addressable Market 3.238.667 3.539.090 3.826.463 4.137.170 4.473.107
Mobile (Own + Competition) Market 1.898.288 2.510.699 2.849.402 3.264.821 3.679.950
3Telecel BOLIVIABUDGET MEETING Asuncion 2006
BoliviaTIGO Extreme Coverage
4Telecel BOLIVIABUDGET MEETING Asuncion 2006
Commercial Culture Billing SystemScratch Card Distribution Coverage SMS PlattformSales Channels Segmentation Network CapacityImage Automatic International RoamingBest Coverage GSMCreativity (Promotions)Team SpiritHuman resources are focus on sox procedures
Opening new markets in rural and suburban Constituent Assembly Resultsareas (samall cities) Entel Nationalization ( monopoly practices)VAS developing as a basic service Legal insecurityNew segments (tweenies,junior& S&M enter) Telecomunications Superintendency Disolution
STRENGTHS WEAKNESSES
OPPORTUNITIES THREATS
SWOT
5Telecel BOLIVIABUDGET MEETING Asuncion 2006
Key Issues
KEY ISSUES
Key Issue I:
Key Issue II:
Key Issue III:
Key Issue IV:
Key Issue V: Spectrum Clearance: as our customer intake increases we could eventually face a spectrum shortage, options include: applying for 1900Mhz licence or an agressive tdma migration plan.
Commercial coverage Increase: We are proposing the acceleration on Coverage investments, as of today we have blindspots and lack of capacity in principal BTS. We are confident that these investments will fuel our revenue
Focus on Billing/ IT: In order to back up the customer base growth we have to climb a step into a carrier class Billing and Datawarehouse systems that allow us to have a solid back office operation
Financing: As FMO,BLB,IF loan ends this year we have to restructure our financing in orther to continue with proposed investments
Labour Law: As new labour law is issued there is certain risk (overed in regulatory) of increased headcount
6Telecel BOLIVIABUDGET MEETING Asuncion 2006
Key Data
TELECEL S.A. - Key Data
Revenue (US$m) & Growth (%)
53 76117
166209
41,4%
54,7%
41,9%
26,2%
0
50
100
150
200
250
2005 2006 2007 2008 2009
0%
10%
20%
30%
40%
50%
60%
EBITDA (US$m) & Growth (%)
19 2748
80110
43,1%
74,1%67,0%
37,8%
0
20
40
60
80
100
120
2005 2006 2007 2008 2009
0%
10%
20%
30%
40%
50%
60%
70%
80%
Net Profit (US$m) & Growth (%)
2
0
21
43
68
-117%
-7062%
108% 58%
-100
1020304050607080
2005 2006 2007 2008 2009 -80-70-60-50-40-30-20-10010
Capex (US$m) & as % of Revenue
9
24
3525 26
17,7%
31,6% 29,8%
14,8%12,4%
05
10152025303540
2005 2006 2007 2008 2009
0%
5%
10%
15%
20%
25%
30%
35%
7Telecel BOLIVIABUDGET MEETING Asuncion 2006
P&L Summary
TELECEL S.A. - Summary P&L
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009
REVENUE 53,5 75,6 117,0 166,0 209,5 Revenue Growth % 41% 55% 42% 26%
GROSS MARGIN 34,8 52,2 82,7 122,2 157,8 Gross Margin % 65% 69% 71% 74% 75%
SALES & MARKETING (8,3) (14,7) (22,2) (28,3) (32,4) S&M % of Revenue -16% -19% -19% -17% -15%
G&A Costs (7,3) (10,1) (12,8) (14,4) (15,8) G&A % of Revenue -14% -13% -11% -9% -8%
EBITDA 19,1 27,3 47,6 79,5 109,6 EBITDA % 36% 36% 41% 48% 52%EBITDA Growth 43% 74% 67% 38%
TSF - - - - -
Depreciation (12,2) (20,8) (13,4) (17,2) (15,6) Interest cost (3,2) (3,8) (4,7) (3,3) (2,2) Interest income 0,1 0,1 - - - Exchange gain/loss (0,1) (0,7) (1,9) (1,5) (1,0) Gain/Loss on disposal of assets (0,1) - - - -
Profit before Tax 3,6 2,1 27,6 57,5 90,8 PBT % 7% 3% 24% 35% 43%
Tax (1,8) (2,4) (6,9) (14,4) (22,7) % of Profit before Tax -50% -114% -25% -25% -25%
NET PROFIT AFTER TSF 1,8 (0,3) 20,7 43,1 68,1 NET PROFIT % 3% 0% 18% 26% 32%
8Telecel BOLIVIABUDGET MEETING Asuncion 2006
Market Overview
TELECEL S.A. - Market Overview
Mobile Market ('000) & Penetration (%)
1.8982.511 2.849 3.265 3.680
19,9%
25,8%28,9%
32,7%36,4%
0500
1.0001.5002.0002.5003.0003.5004.000
2005 2006 2007 2008 20090%
5%
10%
15%
20%
25%
30%
35%
40%
Total Subscribers ('000) & Growth (%)
645929
1.2161.544
1.886
44,0%
30,9%26,9%
22,1%
0200400600800
1.0001.2001.4001.6001.8002.000
2005 2006 2007 2008 2009
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Prepaid Subscribers ('000) & Growth
622901
1.1751.491
1.821
44,8%
30,4%26,9%
22,1%
0200400600800
1.0001.2001.4001.6001.8002.000
2005 2006 2007 2008 2009
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Postpaid Subscribers ('000) & Growth
23 2842
5364
22,9%
46,8%
26,9%22,1%
0
10
20
30
40
50
60
70
2005 2006 2007 2008 2009
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
9Telecel BOLIVIABUDGET MEETING Asuncion 2006
Market Overview
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009
PopulationTotal Population 9.545.143 9.747.499 9.865.115 9.984.149 10.104.620Growth rate (%) - 2,1% 1,2% 1,2% 1,2%
Market ShareMarket Share (%) 34,0% 37,0% 42,7% 47,3% 51,2%
Penetration RatePenetration Rate (%) 19,9% 25,8% 28,9% 32,7% 36,4%
Subscribers
Postpaid Subscribers 23.051 28.321 41.578 52.772 64.450Prepaid Subscribers 622.367 901.073 1.174.884 1.491.175 1.821.155TOTAL Subscribers 645.418 929.394 1.216.462 1.543.947 1.885.605Growth rate (%) 44% 31% 27% 22%
10Telecel BOLIVIABUDGET MEETING Asuncion 2006
Telecom Market
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009
Total Mobile Subscribers 1.898.288 2.510.699 2.849.402 3.264.821 3.679.950Growth rate (%) 22,6% 32,3% 13,5% 14,6% 12,7%
Total Fixed Line Subscribers 646.291 659.298 687.503 715.707 743.911Growth rate (%) 3,3% 2,0% 4,3% 4,1% 3,9%
11Telecel BOLIVIABUDGET MEETING Asuncion 2006
Market Competition
Market Share by Operator
0%
10%
20%30%
40%
50%
60%
70%80%
90%
100%
2005 2006 2007 2008 2009
Telecel Entel Viva
12Telecel BOLIVIABUDGET MEETING Asuncion 2006
MIC• Market share & position: 2nd • Ownership structure: 99.99% MIC• Brand: TELECEL and TIGO• Technology: TDMA and GSM 850• Strategy: affordability, availability, accessibility• Strengths: good customer care, good distribution, best coverage in GSM• Weaknesses: Intl roaming, low corporate penetration.
ENTEL•Market share & position: 1st • Ownership structure: 50% TIM, 50% Bol.GOV. • Brand: Entel• Technology: TDMA and GSM 1900• Strategy: coverage, technology, corp bundle• Strengths: High subsidy levels, good coverage (TDMA)• Weaknesses: bad billing, poor customer service, bad coverage (GSM)
VIVA•Market share & position: 3rd • Ownership structure: Western Wireless• Brand: Viva• Technology: GSM 1900• Strategy: transparency, image, price • Strengths: good customer service, high subsidy levels, strong with young segments, lots of advertising• Weaknesses: poor technology, weak coverage.
COTASMVNO VIVA
Competitors
13Telecel BOLIVIABUDGET MEETING Asuncion 2006
E-Pin Launch
Assuring RevenueNew Billing
Data Warehouse Project
Commercial Intel
Visibility Use Public Telephony
2006
2007
Focus on Comercial Coverage
SMS as Part of Basic
Service
From Efficacy To Efficiency
Strategic Axis 2006-2007
3 A’s Path to Market Leadership
SOX Certification
14Telecel BOLIVIABUDGET MEETING Asuncion 2006
Affordable Accessible Available
Continue Price Leadership
SMS as part of the Basic service ( include Free SMS in teleph Plans)
Lower denomination Scratchcard ( USD 1,20)
E-Pin ( USD 0,25 & 0,50)
Gis Based Distribution System
Visibility throug Public Telephony.
Focus On Comm Coverage
Cover Every Town where there is a Marketplace.
1900Mhz Licence (urban Cov)
Focus On Network Planning and QoS by means of . Tech ops restructuring.
Market – “Our Strategy”
15Telecel BOLIVIABUDGET MEETING Asuncion 2006
Products: Consolidate Current Strategy
•Prepaid: TIGO ,Telecel Prepago -> Consolidate current growth trend E- PIN launch by Q4Focus on High Arpu Prepaid
•Postpaid: Consolidate leadership in terms of coverage and cust care. Develop brand loyalty by targeting Friends & Family segments•VAS: Consolidate SMS as basic service. Call Ringback tone. Tele vote. Missed Call Alert.
•Public Telephony: Use PT as means for Increased Visibility in Rural Areas.
•Long distance: No focus
Market – “Our Strategy”
16Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Market: • Santa Cruz: Leadership in traffic and connections • La Paz: Increase its actual revenue by gaining High-End Leadership (south zone) customers, By means of a more aggressive marketing approach, increased visibility and better coverage.• Cochabamba: Continue its actual growth trend.• Small Cities: Reinforce quality and coverage, continue finding “ hidden treasures” (Vallegrande, Center LPZ, San Ignacio de Velasco).
• Promotion: Few promotions and decentralization.
•Promotion Based on In network MOU , SMS , Friends & Family convenience!!
Market – “Our Strategy”
17Telecel BOLIVIABUDGET MEETING Asuncion 2006
KPI’s
TELECEL S.A. - Key Performance Indicators
Prepaid ARPU (excl. Roaming)
6,2 6,47,8 8,8 8,9
0,01,02,03,04,05,06,07,08,09,0
10,0
2005 2006 2007 2008 2009
Postpaid ARPU (excl. Roaming)
42,933,6
40,8 40,6 39,8
0,05,0
10,015,020,025,030,035,040,045,050,0
2005 2006 2007 2008 2009
Prepaid Minutes ('000) & Growth (%)
291.128583.937
958.2831.411.262
1.822.471
100,6%
64,1%
47,3%
29,1%
0200.000400.000600.000800.000
1.000.0001.200.0001.400.0001.600.0001.800.0002.000.000
2005 2006 2007 2008 2009
0%
20%
40%
60%
80%
100%
120%
Postpaid Minutes ('000) & Growth (%)
125.932 106.068170.441
227.395283.553
60,7%
33,4%24,7%
0
50.000
100.000
150.000
200.000
250.000
300.000
2005 2006 2007 2008 2009
0%
10%
20%
30%
40%
50%
60%
70%
18Telecel BOLIVIABUDGET MEETING Asuncion 2006
KPI’s
TELECEL S.A. - Executive Summary (US$million)
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009
Churn Postpaid % 0,0% -3,4% -1,7% -1,1% -1,1%Churn Prepaid % 0,0% -5,9% -2,9% -1,0% -1,0%
Minutes - Cre 125.932 106.068 170.441 227.395 283.553 Minutes - Pre 291.128 583.937 958.283 1.411.262 1.822.471 Minutes - Inbound roaming 10 14 183 409 639 Minutes - Total 417.070 690.019 1.128.907 1.639.066 2.106.664
Growth rate % 65% 64% 45% 29%
ARPU incl. Roaming - Cre 42,9 33,6 40,9 40,7 39,9 ARPU incl. Roaming - Pre 6,2 6,4 7,8 8,8 8,9 ARPU incl. Roaming - Total 7,9 7,8 9,0 9,9 10,1
ARPU excl. Roaming - Cre 42,9 33,6 40,8 40,6 39,8 ARPU excl. Roaming - Pre 6,2 6,4 7,8 8,8 8,9 ARPU excl. Roaming - Total 7,9 7,8 8,9 9,9 10,1
MOU - Cre 462 344 406 402 403 MOU - Pre 50 64 77 88 92 MOU - Total 68 73 88 99 102
Rec Rev/min - Cre 0,09 0,10 0,10 0,10 0,10 Rec Rev/min - Pre 0,13 0,10 0,10 0,10 0,10 Rec Rev/min - Total 0,12 0,11 0,10 0,10 0,10
Incoming postpaid minutes reallocation
19Telecel BOLIVIABUDGET MEETING Asuncion 2006
Revenues
Revenues US$ FY 2005 % FY 2006 % FY 2007 % FY 2008 % FY 2009 %Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
CELLULAR REVENUEConnection 2 0% 0 0% 0 0% 0 0% 0 0%Subscription 3.027 6% 2.028 3% 0 0% 0 0% 0 0%
Outgoing Airtime 22.342 46% 35.286 47% 55.554 48% 76.646 46% 94.700 45%Other Outgoing 973 2% 1.709 2% 4.419 4% 9.787 6% 13.276 6%
Incoming Airtime 20.777 42% 31.310 42% 49.181 42% 69.063 42% 88.212 42%Unused Expired Balance 429 1% 764 1% 1.106 1% 1.553 1% 1.929 1%
VAS 767 2% 1.850 2% 3.769 3% 5.426 3% 7.217 3%Voicemail 0 0% 0 0% 0 0% 0 0% 0 0%Roaming 5 0% 31 0% 247 0% 503 0% 765 0%
T&E 376 1% 1.033 1% 833 1% 733 0% 708 0%Sim Cards 0 0% 480 1% 757 1% 731 0% 706 0%
Other Non Recurring 253 1% 293 0% 429 0% 591 0% 731 0%Total 48.952 100% 74.785 100% 116.296 100% 165.033 100% 208.243 100%
Rev growth % 53% 56% 42% 26%
NON-CELLULAR REVENUEData 0 0 52 299 602
Gateway 4.540 834 634 632 631ISP 0 0 0 0 0
Call centre 0 0 0 0 0TV 0 0 0 0 0
Total 4.540 834 686 930 1.234Rev growth % -82% -18% 36% 33%
TOTAL REVENUE 53.492 75.619 116.982 165.963 209.477Rev growth % 41% 55% 42% 26%
20Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Telecel Bolivia SA is developing its roaming services; four international roamer partnerships have been projected until September 2006 and 15 by December 2006. According to market projections, a total of 30 partnerships will be created by September 2007.
Roaming
21Telecel BOLIVIABUDGET MEETING Asuncion 2006
International Gateway
TOTAL 2005 2006 2007 2008 2009
Minutes 53.165 5.716 2.091 2.357 2.654
Revenue US$ ' 000 4.540 834 634 632 631
TOTAL MINUTES
0
10.000
20.000
30.000
40.000
50.000
60.000
2005 2006 2007 2008 2009
Minutes
REVENUE US$
$0
$1.000
$2.000
$3.000
$4.000
$5.000
2005 2006 2007 2008 2009
Revenue US$
22Telecel BOLIVIABUDGET MEETING Asuncion 2006
International Gateway
Q12005
Q22005
Q32005
Q42005
Q12006
Q22006
Q32006
Q42006
Q12007
Q22007
Q32007
Q42007
Q12008
Q22008
Q32008
Q42008
Q12009
Q22009
Q32009
Q42009
TELMEX
TELENOVA
TELECOM USA
TELECOM ARG
ORBITEL
MERA
LATINOODE
IONOSPHERE
IDT
IBASIS
GO2TEL
EMBRATEL
CTI
CONVERGIA
COMSAT
COMPUTER TEL
CHANCE
CAPCOM
BELLSOUTH
ATT
ACCESSUS
INTERNATIONAL CARRIER THROUGH TIMEINTERNATIONAL GATEWAY
23Telecel BOLIVIABUDGET MEETING Asuncion 2006
VAS
Value Added Services Aug. 2006
YTD 2006 FY 2007 FY 2008 FY 2009 FY
Revenue US$ ‘000 767 1.850 3.769 5.426 7.217
SMS/Dig Subs 81 132 205 257 312
Penetration (%) 34% 37% 40% 40% 40%
• Back Tone Service was launched on 13/ 9, being Tigo the first operator offering this service in Bolivia.
• At the end of September, agreements will be closed with suppliers to offer the GPS service.
• International SMS service will be launched commercially on November 06
• An aggressive commercial campaign for SMS usage will be launched as soon as platform stability is solved.
• TV and Radio Vote and contest will be an important part on the VAS strategy.
24Telecel BOLIVIABUDGET MEETING Asuncion 2006
Back Tones
Backtone sevice launch campaign is aimed at young segment,Launch date : September 13Result: 1800 subs in 1st day.
VAS Advertising
25Telecel BOLIVIABUDGET MEETING Asuncion 2006
TV & Radio Vote
This service is experiencing a usage growth , we are planning to expand its use via JV with different TV & Radio Programs.
VAS
26Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Data Concession was awarded to Telecel Bolivia on May 11th 2006.
• CAR was approved for the WiMax network.• 4 WiMAX RBS sites, 1 Broadband CORE, 432 CPEs.
• As a first stage, the sites will be installed in Santa Cruz, one of the 3 main cities of Bolivia. The central offices of the most important companies of Bolivia are located in Santa Cruz (especially oil companies), and they are located in the rural areas where there is no Internet coverage offered by the competitors.
Wimax
27Telecel BOLIVIABUDGET MEETING Asuncion 2006
Distribution
DISTRIBUTION NETWORK OVERVIEW2005 2006 2007 2008 2009
Proprietary Direct Sales Force 37 40 45 50 60
Third-Party Indirect Distributors 4 4 4 4 4
Total Direct Sales Force 41 44 49 54 64
Proprietary Distribution Outlets (Connections, Scratch Cards, ePIN) 1.355 1.000 1.200 1.500 2.000
Third-Party Distribution Outlets (Connections, Scratch Cards, ePIN) 8.157 12.000 15.000 20.000 25.000
Total Distribution Outlets 9.512 13.000 16.200 21.500 27.000
28Telecel BOLIVIABUDGET MEETING Asuncion 2006
DISTRIBUTION
Telecel Bolivia is taking good advantage of its mixed distribution system formed by indirect distributors and direct sales distribution force. The principal actions taken were:
• Expansion of the direct sales force in order to open new scratch card outlets and attending small locations and towns where we have coverage and are far away from the cities. E.g. El Chapare (in Cochabamba), Montero, Portachuelo, Cotoca, Warnes, Pailas, San Pedro, Okinawa, etc. (in Santa Cruz).
• Total support to indirect distributors activities improving commercial and administrative procedures in order to give them a better accessibility to the scratch cards. E.g. Decentralization of warehouses in all the small cities like: Oruro, Potosí, Sucre, Trinidad, Tarija, etc. This action allowed us an annual saving of U$D 9K in transport costs and increase drastically our efficiency (the scratch cards are always physical available in the place of the purchase).
• Non-traditional channel development (electronic outlets: Virtual Cash, mobile rechargers, ATMs) also have a notable growth through commercial actions like Promo Bs. 50 in order to capture more clients as users of Virtual Cash system. This promotion consists in the free recharge of Bs. 50 to every new client. This channel is used also for the direct sales force to recharge credit through this virtual system to Chalequeros, minicabinas and telecentros.
• E-PIN will be launched during Q4 2006
ACTIONS TAKEN
29Telecel BOLIVIABUDGET MEETING Asuncion 2006
Distribution Coverage
El Calvario (La Paz)
The salesmen periodically monitor outlets regarding: scratch cards provision, stock, merchandising material, promotion information, contests, problems resolution and others. Tinto (La Paz)
Our distribution routing system include periferic areas, for example, “El Calvario” and “Tinto” in La Paz and El Alto cities.The salesmen has to serve the outlets of their route on the assigned days, go for area development and serve the emergency calls.
30Telecel BOLIVIABUDGET MEETING Asuncion 2006
Distribution
Doing merchandising job to a candy shop in Cochabamba.Visiting a grocery shop in
La Paz.
Visiting an ironworks shop in Santa Cruz.Updating an outlet information in El Alto.
31Telecel BOLIVIABUDGET MEETING Asuncion 2006
Outlet Status: Santa Cruz
Green: Active
Blue: Interested
Red: Non interested
32Telecel BOLIVIABUDGET MEETING Asuncion 2006
Distribution Routing System
OUTLET STATUS ROUTE 301
Green: Active
Blue: Interested
Red: Non interested
33Telecel BOLIVIABUDGET MEETING Asuncion 2006
Routing System- Direct Sales Force
DAILY ROUTING OF THE SALESMAN ROUTE 301
Green: Monday
Light Blue: Thursday
Blue: Wednesday
Orange: Tuesday
Pink: Friday
Saturday: Yellow
34Telecel BOLIVIABUDGET MEETING Asuncion 2006
New Card Denomination
Launch date: 4th September, 2006
Validity: 10 days
Characteristics:
-Accessible to market´s low income segment.
- It is the lowest denomination scratchcard in the market (USD 1,2).
35Telecel BOLIVIABUDGET MEETING Asuncion 2006
Analysis of Card Denomination
US$ (000́)CARD
DENOMINATION Q105 Q205 Q305 Q405 Q106 Q206Forecast
Q306Forecast
Q406BS. 10 0 0 0 0 0 0 500 2.005
BS. 20 1.804 2.088 2.559 2.999 3.450 4.325 5.035 4.906
BS. 30 1.168 1.362 1.367 1.806 1.756 1.890 2.172 1.989
BS. 50 1.333 1.550 1.590 1.685 1.387 1.479 1.610 1.841
BS. 100 205 255 252 277 287 402 479 563
TOTAL SALES US$ 4.510 5.255 5.768 6.766 6.880 8.096 9.797 11.304
IN %
CARD DENOMINATION Q105 Q205 Q305 Q405 Q106 Q206
Forecast Q306
Forecast Q406
BS. 10 0 0 0 0 0 0 5% 18%
BS. 20 40% 40% 44% 44% 50% 53% 51% 43%
BS. 30 26% 26% 24% 27% 26% 23% 22% 18%
BS. 50 30% 29% 28% 25% 20% 18% 16% 16%
BS. 100 5% 5% 4% 4% 4% 5% 5% 5%
TOTAL SALES (%) 100% 100% 100% 100% 100% 100% 100% 100%
36Telecel BOLIVIABUDGET MEETING Asuncion 2006
Analysis of Card Denomination
Card Analysis in US$ (000´)
01.0002.0003.0004.0005.0006.000
US
$
BS. 10
BS. 20
BS. 30
BS. 50
BS. 100
37Telecel BOLIVIABUDGET MEETING Asuncion 2006
Summary of Fixed Assets
Capex
Fixed Assets - US$ 2005 2006 2007 2008 2009
Network Equipment - GBV 112.507 122.315 152.432 172.691 182.163 Deferred cost - Network Establishment - GBV - - - - - Land and Building - GBV 7.596 8.278 7.990 7.712 7.444 Other - GBV 6.392 7.904 13.397 13.855 24.869 Work In Progress - GBV 1.050 11.170 5.561 3.498 2.440 Total Fixed Assets - GBV 127.545 149.667 179.380 197.758 216.916
Network Equipment - Depreciation (70.709) (89.077) (96.994) (108.011) (116.491) Deferred cost - Network Establishment - Depreciation - - - - - Land and Building - Depreciation (2.451) (2.898) (3.302) (3.675) (4.019) Other - Depreciation (3.950) (4.560) (5.975) (7.772) (10.077) Total Fixed Assets - Depreciation (77.110) (96.534) (106.271) (119.458) (130.587)
Network Equipment - NBV 41.798 33.238 55.439 64.681 65.672 Deferred cost - Network Establishment - NBV - - - - - Land and Building - NBV 5.145 5.380 4.688 4.037 3.426 Other - NBV 2.443 3.345 7.421 6.083 14.791 Work In Progress - NBV 1.050 11.170 5.561 3.498 2.440 Total Fixed Assets - NBV 50.435 53.133 73.108 78.300 86.329
38Telecel BOLIVIABUDGET MEETING Asuncion 2006
Capex
NETWORK OVERVIEW2005 2006 2007 2008 2009
Number of Switches 7 7 5 6 2
Number of Base Station Controllers (BSC) 3 3 5 5 5
Number of Base Stations 294 340 451 446 521
Number of Transceivers (TRX) 3.706 4.283 4.849 3.122 4.168
Maximum Network Capacity (Subscribers '000) 672 1.009 1.516 1.877 2.340
Network Population Coverage (%) 30% 45% 51% 59% 65%
39Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX – Main Projects Summary 2006
Aug. 2006 YTD FY 2006 CAPEX FY 2006 CARs CAPEX per Subs (US$) CAPEX per Erlang's
Capacity 1.061 5.883 9.018 20,72 1.341,31
Coverage 15.393 23.961 8.456 84,38 5.463,09
VAS/SMS 184 535 496 1,88 NA
Billing 345 663 318 2,33 NA
Customer Care & Finance 282 919 686 3,24 NA
IT 80 329 363 1,16 NA
Land & Buildings 154 154 154 0,54 NA
Others 149 455 665 1,60 NA
Total 17.648 32.899 20.156 115,85 6.804,40
Main Project Summary 2006
40Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX – Main Projects Summary 2007
FY 2007 CAPEX FY 2007 CARs CAPEX per Subs CAPEX per Erlang'sCapacity 23.762 23.103 82,77 3.070
Coverage 6.762 6.482 23,56 874
VAS/SMS 1117 909 3,89 NA
Billing 1900 1900 6,62 NA
Customer Care & Finance 411 160 1,43 NA
IT 590 490 2,06 NA
Land & Buildings 0 0 0 0
Others 858 297 2,99 NA
Total 35.400 33.341 123,32 3.943,67
Main Project Summary 2007
41Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX – Main Projects Summary 2008
FY 2008 CAPEX FY 2008 CARs CAPEX per Subs CAPEX per Erlang'sCapacity 16.295 15.277 49,76 2.307
Coverage 7.252 6.958 22,14 1.027
VAS/SMS 380 500 1,16 NA
Billing 500 500 1,53 NA
Customer Care & Finance 250 250 0,76 NA
IT 250 250 0,76 NA
Land & Buildings 0 0 0 0
Others 54 108 0,16 NA
Total 24.981 23.843 76,28 3.334,32
Main Project Summary 2008
42Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX – Main Projects Summary 2009
FY 2009 CAPEX FY 2009 CARs CAPEX per Subs CAPEX per Erlang'sCapacity 20.262 19.575 59,30 2.532
Coverage 4.585 4.204 13,42 573
VAS/SMS 500 500 1,46 NA
Billing 500 500 1,46 NA
Customer Care & Finance 250 250 0,73 NA
IT 250 250 0,73 NA
Land & Buildings 0 0 0 NA
Others 81 27 0,24 NA
Total 26.428 25.306 77,35 3.104,71
Main Project Summary 2009
43Telecel BOLIVIABUDGET MEETING Asuncion 2006
Main Projects SplitCAPEX 2006 CAPEX 2007
CAPEX
Capacity18%
Cover age72%
VAS/ SMS2%
Bi l l ing/ CC&Finance/ IT / Other s
8%
Capaci ty65%
Cover age19%
VAS/ SMS3%
Bi l l ing/ CC&Finance/ IT / Other s
13%
44Telecel BOLIVIABUDGET MEETING Asuncion 2006
Investment Supplier Split 2006
CAPEX
Huaw ei36%
Ericsson17%
Comverse7%
Others (Civil Works incl. tow ers)
40%
45Telecel BOLIVIABUDGET MEETING Asuncion 2006
Network Quality
CAPEX
Aug. 2006 YTD FY 2006 FY 2007 FY 2008 FY 2009Capacity (Erl.) 8.934 11.101 18.841 25.902 33.905
Carried Traffic (Erl.) 6.824 10.223 15.122 21.304 27.318
46Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FYCivil Works 3.899 4.004 2.608
CORE 283 1.134 3.862 2.473 1.473
BTS 660 2.645 10.813 6.924 4.125
Transmission 1.638 1.682 1.095
GPRS/EDGE 772 495 295
Other* 118 2.104 2.779 718 10.667
Total 1.061 5.883 23.762 16.295 20.262
Capacity Expansion
47Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FYCivil Works 7.696 11.981 3.381 3.626 2.293
CORE 1.116 1.737 490 526 332
BTS 3.125 4.864 1.373 1.472 931
Transmission 3.233 5.032 1.420 1.523 963
GPRS/EDGE 223 347 98 105 66
Other*
Total 15.393 23.961 6.762 7.252 4.585
Coverage Expansion
48Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FYCivil Works 0 0 0 0 0
SMS 923 150 150
MMS
OTA 45 109 130 250
GPRS/EDGE 100 100
Call Ring Back Tone 306
Blackberry 85
E pin 184 184
Total 184 535 1.117 380 500
Value Added Services
49Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FY
Interconnection Billing System 345 345Real Time Billing hardware & software for post paid users 250
Provisioning Application replacement 300
Software Licenses Billing System 100Billing New CRM Software/Hardware Functions 1.500
Billing Capacity 500 500
Billing Others 68
Total 345 663 1.900 500 500
Billing
50Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FY
Fraud Management System 124 124
Basset Recon Tool 123 250
DWH Project 0 331
PBX 7 112
Contact Center / CallCenter 0 0 250
Revenue Assurance control 0 0 160
Others 35 101 1 250 250Total 289 918 411 250 250
Customer Care & Finance
51Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FY
Backup Robot 0 120
Sun Ray (Upgrade of 50 computers) 0 74
Software Licenses Microsoft 0 0 100
IT Hardware upgrade and replacement 0 0 150Single Sign On (SSO) Solution 0 0 70Software Licenses Oracle DB 0 0 70Networking Infrastructure (LAN/WAN) upgrade 0 0 90Network access ports security control (IDS/IPS 0 0 50
Others 80 135 60 250 250
Total 80 329 590 250 250
IT, LAN/WAN, PCs
52Telecel BOLIVIABUDGET MEETING Asuncion 2006
CAPEX
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FYCivil Works - Offices 154 154 0 0 0
Total 154 154 0 0 0
Land & Building
53Telecel BOLIVIABUDGET MEETING Asuncion 2006
TELECEL vs. Competition COVERAGE
Cobija
Beni
La Paz
Oruro
PotosíChuquisaca
Sucre
Santa Cruz
Cochabamba
Tarija
Trinidad
Pando
TELECEL GSM Coverage
TELECEL-ENTEL Coverage
54Telecel BOLIVIABUDGET MEETING Asuncion 2006
Analysis and Actions on Urban and Rural Deployment
Network
• AMPS network to be decomissioned by Dec 06. No investment on TDMA network.
• Urban Deployment– Main investments due to capacity requirements which includes new
sites and expansions of existing sites.– Coverage/quality sites are required in specific areas in important cities
• Rural Deployment– Expansion of existing sites.– New coverage will target small & medium size cities around the country
still outside the reach of competitors. Such deployments have demonstrated to be very successful during 2006.
55Telecel BOLIVIABUDGET MEETING Asuncion 2006
Analysis / Actions on Design and Redundancy
Network
CORE - Installation of BSC and Media Gateway for important small cities in order to improve network stability
Transmission: - Backbone reinforcement - Fiber Optic links implementation between main transmission nodes and BSC’s
VAS: - Actual SMS service using Paraguay platform over satellite links. Own platform to be installed during 2007
56Telecel BOLIVIABUDGET MEETING Asuncion 2006
Improvement
Quality
Quality initiatives•Improve Indoor coverage.•Improve areas with poor coverage.•New Quality Team to start working before Dec 06
Workgroups•Bi-monthly technical meeting for KPI and capacity analysis.•Quarterly regional meeting to review and to document best practices papers in the following areas: RF, CORE, GPRS, VAS, Civil Work and Transmission.•Monthly feedback meeting with Customer Care and Sale personnel.
Detailed action plans•De-installation of AMPS Network Dic 2006•Installation of 2 additional MGW & BSC.•Increase dedicated time slots for GPRS where needed
57Telecel BOLIVIABUDGET MEETING Asuncion 2006
Benchmark Plans
Quality
Benchmark:•Competitor’s Coverage•MIC LA Quality KPI
Workgroups•Drive test teams .•Regional Quality groups.
Detailed action plans•Bi-annually Massive drive test.•Netcom network audit- CORE/RF/GPRS/TX scheduled for Oct 13th.•Monthly meeting to review KPI, rollout results and others areas of improvement.
58Telecel BOLIVIABUDGET MEETING Asuncion 2006
Analysis / Actions on NOC
Network
•Remote NOC working in Telecel Paraguay
•Bolivia Network is big enough and is growing fast
•Satellital Transmission is not stable and cost is expensive
•Local NOC to be installed before the end of the year resulting in benefits like:
Best control of our network statusMinor response time in case of problemSatellite link cost reduction
59Telecel BOLIVIABUDGET MEETING Asuncion 2006
Network
Quality KPIs Targets Ago-06 Dic-06 Dic-07 Dic-08 Dic-09Service Provision
Accesibility 97,50% 97,03% 97,57% 97,62% 97,59% 97,55%Serveability 95% 97,02% 97,56% 97,61% 97,58% 97,54%
PerformanceHand Over Success Rate >95% 93,11% 95,00% 95,87% 95,63% 95,44%TCH Drop calls <1.5% 0,56% 0,65% 0,98% 1,21% 1,43%SDCCH Drop conexions <0.7% 0,43% 0,48% 0,59% 0,63% 0,68%
SMS SuccessSMS Success Rate (%) >85% 70,33% 80,00% 86,70% 86,56% 85,40%
GPRS performanceGPRS throughput per user (kbps) >30 Kbps N/A 30,00 33,52 35,78 37,59
AvailabilityCell availability (%) >99% 99,54% 99,64% 99,68% 99,73% 99,79%
Efficiency KPIsNetwork Size
Network Carried Traffic (Erlang) 2654 3391 10944 21304 27318Number of Sites (Nr) 179 218 329 446 521Number of Subscribers (Nr) 219.010 308.228 880454 1544101 1885644
Network UtilisationGOS (%) <5% 3,80% 3,56% 3,43% 3,21% 3,00%
60Telecel BOLIVIABUDGET MEETING Asuncion 2006
Month by Month Roll Out Plan Analysis
Capex
• 10/06 Implementation of 18 GSM BTS – Enf of BO1 06-04-14 CAR.
• 10/06 Implementation of GSM Network TRX capacity
• 12/06 Implementation of 16 GSM BTS - BO1 06-07-20 CAR
• 01/07 Implementation of 16 GSM BTS - BO1 06-07-20 CAR
• 02/07 Implementation of 18 GSM BTS - BO1 06-07-20 CAR
• 05/07 Implementation of SMS platform
• 06/07 Implementation of 16 GSM BTS - B01-12-06 CAR
• 07/07 Implementation of 23 GSM BTS - B01-12-06, B01-02-07 CAR
• 08/07 Implementation of 10 GSM BTS - B01-02-07 CAR
• 11/07 Implementation of 15 GSM BTS - B01-06-07 CAR
• 12/07 Implementation of 10 GSM BTS - B01-06-07 CAR
61Telecel BOLIVIABUDGET MEETING Asuncion 2006
IT Plan– Server hardware upgrade and replacement for in voice and VAS traffic increase.
• Additional DW Server & Storage Upgrade. • Other critical Server upgrade.
– New applications development with ISVs (Independent Software Vendors) to support new products and services, subscriber retention and system integration.
• Billing System and integration development and new functionalities• EPIN interface development.
– Operating System, Database and Application Software Licenses and Support• IBM iSeries / Oracle Licenses / Microsoft Licenses / CRM License / Linux License
– Physical and Logical Security improvements• Device Access control.• Single Sign On (SSO) solution
– New Billing System
– Provisioning Application replacement
– PCs upgrade
– Content manager application with new capabilities
IT/Billing
62Telecel BOLIVIABUDGET MEETING Asuncion 2006
Direct Costs
TELECEL S.A. - PROFIT & LOSS (US$) FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
CELLULAR DIRECT COSTConnection 0 -224 -606 -585 -565Scratchcard 0 -661 -953 -1.166 -1.428
Interconnection -8.722 -13.410 -20.869 -26.974 -31.717Other Outgoing -373 -312 0 0 0
VAS -274 -594 -1.484 -2.137 -2.852Voicemail 0 0 0 0 0Roaming -61 -68 -86 -115 -143
T&E -735 -1.157 -820 -722 -697Other Non Recurring -729 -583 -868 -1.270 -1.638
Bad debt -638 -882 -1.330 -1.792 -2.211Leased line charges -1.434 -2.139 -2.539 -2.451 -2.365Frequency charges -1.450 -2.581 -4.236 -5.844 -7.221
Royalties 0 0 0 0 0Total -14.416 -22.611 -33.791 -43.054 -50.835
57% 49% 27% 18%
NON-CELLULAR DIRECT COSTData 0 0 -38 -198 -383
Gateway -4.309 -843 -474 -472 -471ISP 0 0 0 0 0
Call centre 0 0 0 0 0TV 0 0 0 0 0
Total -4.309 -843 -513 -669 -854-80% -39% 31% 28%
TOTAL DIRECT COST -18.725 -23.454 -34.304 -43.723 -51.689Rev growth % 25% 46% 27% 18%
63Telecel BOLIVIABUDGET MEETING Asuncion 2006
Direct Costs
Key Assumptions
• Connection & Scratchcard costs are been showed separately starting from 2006 (before were included in T&E).
• Other outgoing included in Lease lines starting from 2007.
• Interconnection & VAS costs increasing in accordance with traffic.
• T&E, monthly average of 400 handsets cost for CRE & 175 for PRE.
• Projected Bad Debt same level as the current one.
• Leased Lines, increase in number from 50 to 63 in 2007.
• Projected Frequency Charges same level as the current one (3.5%).
• DATA business lauch by April, 2007
64Telecel BOLIVIABUDGET MEETING Asuncion 2006
GM Analysis
No connection fees
New VAS products with higher costs
Roaming service starts to generate
positive GM by 2007
Introduction of DATA
TELECEL S.A. - PROFIT & LOSS (US$) FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
TOTAL GROSS MARGIN 34.767 52.165 82.678 122.240 157.787
Connection GM% 100% -89900% 0% 0% 0%Subscription GM% 0% 0% 0% 0% 0%
Airtime GM% 73% 72% 73% 75% 77%VAS GM % 64% 68% 61% 61% 60%
Voicemail GM% 0% 0% 0% 0% 0%Roaming GM% -1252% -117% 65% 77% 81%
T&E GM% -95% -12% 2% 2% 2%Data GM% 0% 0% 27% 34% 36%
Gateway GM% 5% -1% 25% 25% 25%ISP GM% 0% 0% 0% 0% 0%
Call Centre GM% 0% 0% 0% 0% 0%TV GM% 0% 0% 0% 0% 0%
Others GM% -188% -99% -103% -115% -124%
65Telecel BOLIVIABUDGET MEETING Asuncion 2006
S&M
TELECEL S.A. - PROFIT & LOSS (US$) 2005 2006 2007 2008 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
SALES & MARKETINGA&P -1.516 -2.154 -2.951 -3.218 -3.242
Acquisition subsidy -169 -1.296 -1.157 -1.157 -1.157Retention subsidy -210 -974 -4.036 -6.828 -8.501
Dealer commission -3.077 -4.774 -4.889 -4.759 -4.699Card commission -2.565 -4.324 -7.031 -9.899 -12.187
Employee related cost -674 -1.141 -2.106 -2.393 -2.516External services -5 -0 -2 -10 -19
Other shared costs -107 -64 -56 -65 -75S&M Total -8.324 -14.727 -22.229 -28.329 -32.397
Acquisition Subsidy only for Gross Add
GSM postpaidRetention Subsidy only for the 10% of
GSM postpaid customer base
(US$130 per user).
Projected % of commissions same
as current ones.
New employees for Retention & Distribution.
66Telecel BOLIVIABUDGET MEETING Asuncion 2006
A&P Breakdown 1
2005 2006 2007 2008 2009
106 103
190 192
Agency Fee 75
Above the Line: production costs 103 102 175
79 109
Below the Line: production costs 63
Above the Line: media costs 644
Promotions 358 384 403
1.136 1.570
554 544
1.861 1.895
401 404
69 102
2.154 2.951
383 592 Others 273
TOTAL A&P 1.516
106 105
3.218 3.242
67Telecel BOLIVIABUDGET MEETING Asuncion 2006
A&P Breakdown 2
ADVERTISING & PROMOTION 2005 2006 2007 2008 2009
Agency Fee Creativity (75) (79) (109) (106) (103)
Production (tv/ radio/ billboard/ press,etc) (103) (102) (175) (190) (192)
Total (178) (181) (284) (296) (294) Media buying as % of Media Investments 0,0% 0,0% 0,0% 0,0% 0,0%
Agency fee as % of media spending 25,2% 15,0% 17,0% 15,1% 14,7%
Above the Line TV (253) (535) (704) (916) (943)
Radio (16) (40) (65) (71) (72)
Newspaper (83) (115) (150) (164) (165)
Magazine (46) (88) (147) (161) (162)
Billboards (242) (357) (504) (549) (553) Internet (4) (0) - - -
Total (644) (1.136) (1.570) (1.861) (1.895)
Below the Line POS Materials (63) (69) (102) (106) (105)
Total (63) (69) (102) (106) (105)
Promotions Roadshows (358) (384) (403) (401) (404)
Total (358) (384) (403) (401) (404)
Sponsorship (249) (328) (428) (430) (418)
Corporate image - (96) (47) (45)
Market research (7) (37) (48) (56) (59)
Loyalty Programs (17) (18) (19) (21) (22)
Total (273) (383) (592) (554) (544)
TOTAL A&P (1.516) (2.154) (2.951) (3.218) (3.242)
68Telecel BOLIVIABUDGET MEETING Asuncion 2006
Acquisition Subsidy
Subsidy Acquisition US$ ́ 000 Aug. 2006 YTD 2006 2007 2008 2009
Postpaid GSM -565 -1.065 -1.157 -1.157 -1.157Growth rate % 0,0% 8,7% 0,0% 0,0%
% of Total Revenue -1,2% -1,4% -1,0% -0,7% -0,6%Postpaid Non-GSM -98 -98 0 0 0
Growth rate % 0,0% -100,0% 0,0% 0,0%% of Total Revenue -0,2% -0,1% 0,0% 0,0% 0,0%
Prepaid GSM -43 -43 0 0 0Growth rate % 0,0% -100,0% 0,0% 0,0%
% of Total Revenue -0,1% -0,1% 0,0% 0,0% 0,0%Prepaid Non-GSM -94 -94 0 0 0
Growth rate % 0,0% -100,0% 0,0% 0,0%% of Total Revenue -0,2% -0,1% 0,0% 0,0% 0,0%
TOTAL -801 -1.300 -1.157 -1.157 -1.157Growth rate % 0,0% -11,0% 0,0% 0,0%
% of Total Revenue -1,8% -1,7% -1,0% -0,7% -0,6%
69Telecel BOLIVIABUDGET MEETING Asuncion 2006
Retention Subsidy
Subsidy Retention US$ ́ 000 Aug. 2006 YTD 2006 2007 2008 2009
Postpaid GSM -207 -720 -4.036 -6.828 -8.501Growth rate % 0,0% 460,4% 69,2% 24,5%
% of Total Revenue -0,5% -1,0% -3,5% -4,1% -4,1%Postpaid Non-GSM -199 -199 0 0 0
Growth rate % 0,0% -100,0% 0,0% 0,0%% of Total Revenue -0,4% -0,3% 0,0% 0,0% 0,0%
Prepaid GSM -11 -11 0 0 0Growth rate % 0,0% -100,0% 0,0% 0,0%
% of Total Revenue 0,0% 0,0% 0,0% 0,0% 0,0%Prepaid Non-GSM -48 -48 0 0 0
Growth rate % 0,0% -100,0% 0,0% 0,0%% of Total Revenue -0,1% -0,1% 0,0% 0,0% 0,0%
TOTAL -464 -977 -4.036 -6.828 -8.501Growth rate % 0,0% 313,0% 69,2% 24,5%
% of Total Revenue -1,0% -1,3% -3,5% -4,1% -4,1%
70Telecel BOLIVIABUDGET MEETING Asuncion 2006
Acquisition and Retention Costs
Aug. 2006 YTD 2006 2007 2008 2009
Acquisition Costs per Gross New SubscriberPrepaid -0 -0 0 0 0
Growth rate % -100,0% #¡DIV/ 0! #¡DIV/ 0!% of Total Revenue 0,0% 0,0% 0,0% 0,0% 0,0%
Postpaid -64 -74 -86 -86 -86Growth rate % 16,7% 0,0% 0,0%
% of Total Revenue -0,1% -0,1% -0,1% -0,1% 0,0%
Retention CostsPrepaid -0 -0 0 0 0
Growth rate % -100,0% #¡DIV/ 0! #¡DIV/ 0!% of Total Revenue 0,0% 0,0% 0,0% 0,0% 0,0%
Postpaid -15 -32 -97 -129 -132Growth rate % 199,2% 33,3% 1,9%
% of Total Revenue 0,0% 0,0% -0,1% -0,1% -0,1%
71Telecel BOLIVIABUDGET MEETING Asuncion 2006
New Commission StructureConnections
Direct Channel2 equal payments to 60% of the value of the loaded card
1 payment to 60% of the value of the loaded card
Indirect Channel3 equal payments to 60% of the value of the loaded card
1 payment to 60% of the value of the loaded card
Direct Channel
2 equal payments to 60% of the value of the loaded card. The prepaid customer paid Bs.40 (Bs.10 for the sim card and Bs.30 for airtime)
n payments equivalent to 40% of the value of the card loaded till reaching at a top of Bs.50. The prepaid customer paid Bs.15 for the sim card (without airtime).
Indirect Channel
3 equal payments to 60% of the value of the loaded card. The prepaid customer paid Bs.40 (Bs.10 for the sim card and Bs.30 for airtime)
n payments equivalent to 40% of the value of the card loaded till reaching at a top of Bs.60. The prepaid customer paid Bs.15 for the sim card (without airtime).
TDMA Before Actual
GSM Before Actual
72Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Scratchcard Commission
Card Commissions
Denomination
Validity (days)
Grace Period (days) Quantity Volume in
US$ Share Total Commission %
Commission in US$
Bs. 20 30 30 755.158 1.876.169 55% 13% 243.902
Bs. 30 45 30 218.725 815.124 24% 13% 105.966
Bs. 50 90 30 87.761 545.099 16% 13% 70.863
Bs. 100 120 30 13.487 167.540 5% 13% 21.780
Bs. 250 120 30 658 20.435 1% 2% 409
TOTAL 1.075.789 3.424.368 100% 442.920Data as of August06
73Telecel BOLIVIABUDGET MEETING Asuncion 2006
Card Commissions
• E-pin Commission
Denomination
Validity (days)
Grace Period (days) Quantity Volume in
US$ Share Total Commission %
Commission in US$
4 10 30 11%
10 10 30 11%
20 30 30 11%
30 45 30 11%
50 90 30 11%
100 120 30 11%
150 120 30 11%
200 120 30 11%
250 30/120 30 11%
500 30/120 30 11%
750 30/120 30 11%
1000 30/120 30 11%Data as of August06
74Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Other Electronic distribution channels (EVD, IVR, ATM)
Card Commissions
Denomination
Validity (days)
Grace Period (days) Quantity Volume in
US$ Share Total Commission %
Commission in US$
Bs. 10 10 30 596 740 3% 5% 37
Bs. 20 30 30 62 154 1% 5% 8
Bs. 30 45 30 693 2.583 9% 5% 129
Bs. 50 90 30 233 1.447 5% 5% 72
Bs. 75 90 30 1 9 0% 5% 0
Bs. 100 120 30 1372 17.043 60% 5% 852
Bs. 250 120 30 115 3.571 13% 5% 179
Bs. 500 120 30 43 2.671 9% 5% 134
TOTAL 3115 28.219 100% 1.411Data as of August06
75Telecel BOLIVIABUDGET MEETING Asuncion 2006
G&A
TELECEL S.A. - PROFIT & LOSS (USD) FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
G&AEmployee related costs -2.719 -3.537 -4.944 -5.597 -6.104
Office rental and lease payments -199 -403 -430 -439 -448Network Maintenance Costs -1.521 -2.376 -4.213 -5.020 -5.863Billing and Collection costs -311 -396 -481 -495 -509
External services -681 -1.282 -1.139 -1.197 -1.258Other shared costs -1.895 -2.097 -1.620 -1.627 -1.633
G&A Total -7.327 -10.091 -12.827 -14.374 -15.816-14% -13% -11% -9% -8%
76Telecel BOLIVIABUDGET MEETING Asuncion 2006
Headcount by Cost Center
FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Acquisition - Sales & Marketing 26 36 47 51 52
Growth rate % 38% 31% 9% 2%Customer - Operation 48 62 82 92 97
Growth rate % 29% 32% 12% 5%Credit Collection 7 8 10 10 10
Growth rate % 14% 25% 0% 0%Technical - Operation 21 32 49 57 59
Growth rate % 52% 53% 16% 4%Technical - Planning 1 6 6 7
Growth rate % 100% 500% 0% 17%Finance & Administration 43 54 67 70 74
Growth rate % 26% 24% 4% 6%Information & Technology 20 27 31 31 31
Growth rate % 35% 15% 0% 0%Total Headcount 165 220 292 317 330Growth rate % 33% 33% 9% 4%
77Telecel BOLIVIABUDGET MEETING Asuncion 2006
Network maintenance costs
Aug. 2006 YTD 2006 FY 2007 FY 2008 FY 2009 FYCivil Works -121 -210 -351 -465 -558
Technical -683 -1.054 -1.445 -1.379 -1.563
Electricity -574 -910 -1.250 -1.639 -1.898
Site Leases -416 -680 -1.032 -1.368 -1.642
Security -10 -26 -62 -82 -99
Others*
Total -1.804 -2.880 -4.140 -4.933 -5.760
Network Maintenance Costs US$
78Telecel BOLIVIABUDGET MEETING Asuncion 2006
Organization
HEADCOUNT ANALYSIS
2006 2007 2008 2009
Monthly Revenue per Headcount US$ 28.644 33.385 43.629 52.898
Subscriber per HeadcountPersonnel Cost as % of Revenue
-6% -6% -5% -4%
4.225 4.166 4.870 5.714
79Telecel BOLIVIABUDGET MEETING Asuncion 2006
NAME ACTUAL POSITION DATE OF CHANGE PREVIOUS POSITION
IVER AVALOS Commutation and Platform Responsible 01/01/2006 MSC Engineer
KARINA PEREDO Customer Care Specialist 01/01/2006 Customer Service Operator
ALEJANDRO HORVATH IT Manager 01/01/2006 Nat. Switch Network Operations and VAS
JUAN CARLOS MENESES Billing Manager 01/01/2006 IT Manager
VERONICA WEISE Customer Service Operator 03/02/2006 Express Operator
ROXANA HURTADO Express Operator 03/02/2006 Customer Service Operator
ELIANA SAUCEDO Executive Account VIP 01/04/2006 Customer Care Specialist
LEDA YBARNEGARAY Customer Care Specialist 01/04/2006 Customer Service Operator
JIMENA PRUDENCIO Customer Service Operator 02/05/2006 Reception
CAROLINA LEAÑOS Business Analyst 01/06/2006 Product Head
MARIANNE WENDE Product Head 01/06/2006 Executive Account VIP
GINA GONZALES Executive Account VIP 01/06/2006 Customer Care Specialist
KARINA CASTEDO Customer Care Specialist 01/06/2006 Customer Service Operator
LIMBERG DAROCA Regional Manager La Paz 01/06/2006 Regional Manager CBBA
PABLO GUARDIA Sales Manager 01/06/2006 Regional La Paz and Sales Manager
Employees Rotation During 2006
Rotation plan
80Telecel BOLIVIABUDGET MEETING Asuncion 2006
Rotation plan
NAME ACTUAL POSITION DATE OF CHANGE PREVIOUS POSITION
SUSANA SOLIZ Regional Manager CBBA 01/06/2006 Customer Care Supervisor Cbba
KARLA CESPEDES Customer Care Supervisor Cbba a.i. 01/06/2006 Customer Care Specialist
MAURICIO DECKER Customer Care Supervisor La Paz - Hansa 01/06/2006 Call Center Supervisor
OMAR VERGARA Indirect Sales Supervisor La Paz 20/06/2006 Direct Sales Supervisor
FERNANDO LIZON National Credit Risk Supervisor 01/07/2006 National Activation Supervisor
KAREN DIPP Customer Care Specialist 01/07/2006 Customer Service Operator
ALEJANDRO ARCE Call Center Supervisor La Paz 01/07/2006 Customer Care Specialist
GUISELLY URQUIDI Customer Service Operator 01/07/2006 Express Operator -reception
HEIDY MARTINEZ National Collections Supervisor a.i. 18/07/2006 Regional Collection Supervisor
ANA ANTELO Call Center Collections Auxiliary 01/03/2006 Call Collections Operator
ANA ANTELO Collection Supervisor Cochabamba 24/07/2006 Call Collections Auxiliary
DUCY ONO Call Collections Auxiliary 01/08/2006 Call Collections Operator
DANIEL VACA VAS OFFICER 01/08/2006 Technical Support-Call Center Operator
CLAUDIA LANDIVAR Customer Service Sub-manager 01/08/2006 Customer Service Supervisor
YIMMY MEALLA Technical Support-Call Center Operator 01/08/2006 Call Center Operator
JIMENA JIMENEZ Collection Supervisor La Paz 01/08/2006 Collection Supervisor Cochabamba
81Telecel BOLIVIABUDGET MEETING Asuncion 2006
Rotation plan
Alejandro HorvathElectronic Engeenier30 Years Old
TELECEL BACKGROUNDValue Added Services and Regional Supervisor (LPZ)National Switch Network Operations and VAS Supervisor.IT Manager
TELECEL NEXT LEVELC.T.O.
82Telecel BOLIVIABUDGET MEETING Asuncion 2006
Rotation plan
Claudia LandivarCommercial Engineer28 Years Old
TELECEL BACKGROUNDCustomer Service OperatorCustomer Care SpecialistVIP Account ExecutiveCustomer Service SupervisorCustomer Service Sub Manager
TELECEL NEXT LEVELCustomer Service Manager
83Telecel BOLIVIABUDGET MEETING Asuncion 2006
Rotation plan
Carolina LeañosBusiness Administration25 Years Old
TELECEL BACKGROUNDMarketing TraineeDistribution AssistantCustomer Service OperatorVIP Account ExecutivePost Paid Product HeadBusiness Planning
TELECEL NEXT LEVELTechnical PlanningMarketing Manager
84Telecel BOLIVIABUDGET MEETING Asuncion 2006
Tigo Experience
Telecel image is being replaced in our Main Office in La Paz, a new office opened in Zona Sur.
85Telecel BOLIVIABUDGET MEETING Asuncion 2006
TIGO Experience
86Telecel BOLIVIABUDGET MEETING Asuncion 2006
TIGO Experience
87Telecel BOLIVIABUDGET MEETING Asuncion 2006
Tigo Experience
Team Tigo Events
88Telecel BOLIVIABUDGET MEETING Asuncion 2006
Below EBITDA
Accelerated depreciation for
AMPS network (End by Dec 06)
Final Depreciation for TDMA network (End
by Dec 08)New loans interest (IFC & local bank)
TAX 3% over revenue till 2006/ TAX 25% over profit before
taxes
TELECEL S.A. - PROFIT & LOSS (US$) FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
EBITDA 19.117 27.347 47.622 79.538 109.574
Technical Service Fee 0 0 0 0 0Depreciation -12.192 -20.779 -13.325 -17.180 -15.552Amortisation 0 0 0 0 0
Amortization - Licensing cost -34 -34 -33 -31 -30Interest expense -3.202 -3.812 -4.732 -3.339 -2.214Interest income 129 56 0 0 0
Exchange Gain/Loss -132 -678 -1.926 -1.518 -1.019Gain/Loss on disposal of Assets -112 0 0 0 0
Profit before taxes 3.573 2.101 27.605 57.469 90.760
Taxes -1.790 -2.398 -6.901 -14.367 -22.690Withholding Taxes 0 0 0 0 0
Adjustments 0 0 0 0 0
Net Profit 1.783 -297 20.704 43.101 68.070
89Telecel BOLIVIABUDGET MEETING Asuncion 2006
TRANSMISSION DATA LICENSE Description:
Non-exclusive license to operate a data transmission network in the whole country.
Grant date: RAR 2006/0786 - 17th April of 2006 Subscription contract date 11 de Mayo de 2006. Term: 40 years – valid from 11th May 2006, until year 2046. Service must be launched maximum until one year from contract subscription
date. Launch date: Not launched yet License Fee: Regulatory fee: 1% of monthly gross recurring revenue (to be paid to the telecommunications authority) Other payments or fees By the use of frequencies used (additional to the license fee) Renewal terms: Further renewals are subject to negotiations with the government ISSUES: Main Concession Obligation:
Since 2nd year of operation, there are obligations to install and operate free of charge lines for Internet Access The installation of each line includes the user terminal provision, without cost and the respective maintenance costs of the line. The sites to install yearly will be choused from a list of the regulator before the 15th of January of each year. The summary of choused sites should be given to regulator with the schedule of installation. In case to be defined in Bolivia obligations of universal service, this obligation will be cancelled and only the USO will be applied.
Regulatory License
90Telecel BOLIVIABUDGET MEETING Asuncion 2006
Regulatory - Technology
TECHNOLOGY
Technology currently used
Frequency band in license I
Frequency band in license II
One way frequency Channels
GSM/TDMA/AMPS 800 A A` A`` N/A N/A
AMPS 800 A A` A`` N/A N/A 299-333 (35)
TDMA 800 A A` A`` N/A N/A 103-298 (196)
GSM 800 A A` A`` N/A N/A 145-175 (31)
91Telecel BOLIVIABUDGET MEETING Asuncion 2006
Regulatory – Issues
BOLIVIA FORECASTED REGULATORY RISK 2007
ISSUE EXPECTED DATE ESTIMATED RISK COST (USD) PROBABILITY
Labor law changes On going 50% medium risk: USD200.000 10% low risk: USD 220.000
Probable. We are making adjustment to contracts in order to adjust the risk to the indicated value, calculated upon the legal consultancy conclusions.
Imposition of new Universal Service Obligation contribution. It could range between 1.5 and 3% over annual gross income.
Last quarter of 2006 – first quarter 2007
Approx. U$D 2MM
Probable
Solidarity tariff 1st semester 2007 Alternatively, a special plan, with mobility restriction, could be applied
Posible
Stolen and lost terminals Control System
1st semester 2007 Between USD 150.000 - 250.000 per mobile operator in the market
Probable
The government will eliminate the Superintendencies.
First quarter of 2007 NIL Probable
93Telecel BOLIVIABUDGET MEETING Asuncion 2006
Taxes
• 2005 & 2006 taxes paid as 3% over revenues.
• Starting from year 2007, we should pay 25% over net revenue before taxes .
TELECEL S.A. - PROFIT & LOSS (US$) FY 2005 FY 2006 FY 2007 FY 2008 FY 2009Yr 0 Yr 1 Yr 2 Yr 3 Yr 4
Taxes -1.790 -2.398 -6.901 -14.367 -22.690
94Telecel BOLIVIABUDGET MEETING Asuncion 2006
Balance Sheet
• Capex investments.
• Increase in Revenues.
• Capex financing.
• IFC new loan (US$25m) + Local bank new loan (US$5m).
• MIC loan payment.
• Dividends Proposed.
95Telecel BOLIVIABUDGET MEETING Asuncion 2006
Operating Cash Flows USD ´000
Cash Flow
• Projected US$ 25m IFC loan by May/2007.
• Projected US$5m local bank loan by June/2007
• Cash Upstream by 2008 & 2009
TELECEL S.A. - CASHFLOW (US$) FY 2006 FY 2007 FY 2008 FY 2009
EBITDA 27.347 47.622 79.538 109.574
Change in Working Capital -5.904 -9.768 -14.777 -19.505
Net Operating Cashflow * 21.442 37.854 64.761 90.069* of which TSF 0 0 0 0
INVESTMENTCAPEX -19.547 -33.908 -27.951 -31.072
License Payments 0 0 0 0Time Deposits & Other 0 0 0 0
Total Investments -19.547 -33.908 -27.951 -31.072
Net Cashflow - Operations & Investment 1.896 3.946 36.810 58.998
FINANCINGExternal - Financing Drawn (incl vendor financing) 17.201 30.000 0 0
External - Financing Repayments -11.728 -26.618 -11.392 -10.083External Interest received 57 0 0 0
External Interest paid/Bank charges -1.779 -2.159 -37 -19I/Co Loans Drawn 15.000 0 0 0
I/Co Loans Repayments -3 0 -1.000 -10.900I/Co Interest Paid 0 0 -423 -5.008
Dividend Payments 0 0 0 -13.301Other 0 0 0 0
Total Financing 18.748 1.224 -12.853 -39.312
Total Taxes -2.397 -6.877 -14.321 -22.636
Net Cashflow 1.400 -1.708 9.637 -2.950
Opening Bank Balance 1.896 3.096 941 10.325Currency Adjustments -199 -447 -253 -875
Opening Bank Balance 1.697 2.649 689 9.450
Closing Bank Balance 3.096 941 10.325 6.500
96Telecel BOLIVIABUDGET MEETING Asuncion 2006
Cash Upstream & Downstream – USD ´000
Financing
Cash UpstreamYTD Aug-2006 Full Year 2006 Q1 2007 Q2 2007 Q3 2007 Q4 2007 Full Year 2007
Loans MIC + Interests 0 0 0 0 0 0 0
Dividends 0 0 0 0 0 0 0
TSF 0 0 0 0 0 0 0
Corporate Recharges, Reimbursment 0 0 0 0 0 0 0
Others (Release of SBLC / Corporate Guarantee, …) 2.800 2.800 0 0 0 0 0
TOTAL 2.800 2.800 0 0 0 0 0
Cash DownstreamYTD Aug-2006 Full Year 2006 Q1 2007 Q2 2007 Q3 2007 Q4 2007 Full Year 2007
Loans MIC 0 0 0 0 0 0 0
Others (SBLC, Corporate Guarantee, …) 0 0 0 0 0 0 0
TOTAL 0 0 0 0 0 0 0
97Telecel BOLIVIABUDGET MEETING Asuncion 2006
Debt & Financing
USD ‘ 000Source Current Outstanding
as of Aug-2006Projected
Outstanding End of 2006
Projected Outstanding End of 2007
Projected Drawdown in 2006 (Aug to
Dec)
Principal Repayment in 2006 (Aug to
Dec)
Interest rate in 2006
Maturity
IFC A 3.333 2.222 0 0 -1.111 Libor + 3.75% 31-Dec-07
IFC B 1.429 0 0 0 -1.429 Libor + 3.75% 31-Dec-06
IFC C 5.000 5.000 0 0 0 Libor + 3.75% 31-Dec-07
IFC X 0 0 25.000 0 0 Libor + 3.75% 30-Nov-10
FMO 1.429 0 0 0 -1.429 Libor + 3.75% 31-Dec-06
BLB 976 0 0 0 -976 Libor + 3.75% 31-Dec-06
Standard Bank 15.000 15.000 0 0 0 Libor + 3.75% 31-Dec-07
Banco Bisa 2.001 1.201 0 0 -800 8,00% 30-Jun-07
Banco Bisa X 0 0 4.751 0 0 8,00% 31-Jul-09
TOTAL 29.168 23.424 29.751 0 -5.745
98Telecel BOLIVIABUDGET MEETING Asuncion 2006
Covenants for Year 2007
Debt & Financing
CovenantsSource Type of Ratio Current Limit Levels
IFC/ FMO/ BLB SENIOR DEBT / EBITDA < 1.5 0.64
IFC/ FMO/ BLB LONG-TERM DEBT SERVICE COVERAGE > 1.1 1.35
IFC/ FMO/ BLB SENIOR DEBT / EQUITY < 1 0.65
99Telecel BOLIVIABUDGET MEETING Asuncion 2006
• Implementation Status
SOX
0268. Bill and Collect for Interconnect/ Other Operators047. Recording for Disposal of Assets0326. Purchase & Pay for Assets & Expenses
N/ AN/ A9. Bill and Collect for Roaming
3645b. General Network Control Procedures6645a. General IT Controls Procedures054. Estimate Excess and Obsolete Inventory Reserves1103. Depreciate Property and Equipment1152. Cost and Record Sales of Inventory1221. Compute and Pay Payroll
NoYes (if 100%)
Process
0268. Bill and Collect for Interconnect/ Other Operators047. Recording for Disposal of Assets0326. Purchase & Pay for Assets & Expenses
N/ AN/ A9. Bill and Collect for Roaming
3645b. General Network Control Procedures6645a. General IT Controls Procedures054. Estimate Excess and Obsolete Inventory Reserves1103. Depreciate Property and Equipment1152. Cost and Record Sales of Inventory1221. Compute and Pay Payroll
NoYes (if 100%)
Process
100Telecel BOLIVIABUDGET MEETING Asuncion 2006
SOX
0918. Assess Assets for Impairment0717. Amortize Prepayment0516. Recording of Subscribers’ Numbers
1519. Calculate and Pay Income Tax
0915. Cash Receipt21414. Cash Disbursement1513. Billing Adjustments
N/ AN/ A12. Bill and Collect for Sales (Wireless)73211. Bill and Collect for Sales (Prepaid)44410. Bill and Collect for Sales (Postpaid)
NoYes (if 100%)
Process
0918. Assess Assets for Impairment0717. Amortize Prepayment0516. Recording of Subscribers’ Numbers
1519. Calculate and Pay Income Tax
0915. Cash Receipt21414. Cash Disbursement1513. Billing Adjustments
N/ AN/ A12. Bill and Collect for Sales (Wireless)73211. Bill and Collect for Sales (Prepaid)44410. Bill and Collect for Sales (Postpaid)
NoYes (if 100%)
Process
101Telecel BOLIVIABUDGET MEETING Asuncion 2006
SOX
0827. Revalue Foreign Currency Balances0226. Record and Monitor Capital Increase/ Decrease0725b. Issue, record and monitor Debt (Local Financing)
0928. Accounting for Intercompany Transactions
N/ AN/ A25a. Issue, record and monitor Debt (Group Financing)11524. Financial Statement Close51623. Estimate Commitments and Contingencies1622. Estimate Allowances for Doubtful Accounts and Bad Debt 0721. Capitalize and Amortize License Cost01220. Calculate and Pay Other Taxes
NoYes (if 100%)
Process
0827. Revalue Foreign Currency Balances0226. Record and Monitor Capital Increase/ Decrease0725b. Issue, record and monitor Debt (Local Financing)
0928. Accounting for Intercompany Transactions
N/ AN/ A25a. Issue, record and monitor Debt (Group Financing)11524. Financial Statement Close51623. Estimate Commitments and Contingencies1622. Estimate Allowances for Doubtful Accounts and Bad Debt 0721. Capitalize and Amortize License Cost01220. Calculate and Pay Other Taxes
NoYes (if 100%)
Process
102Telecel BOLIVIABUDGET MEETING Asuncion 2006
Risks/Opportunities
In only 9 months since its introduction TIGO has positioned itself as the Brand to recommend to Friends and Family, results from the branding strategy started to show, generating an increased customer intake.
We now have the Brand, The product and the Human Resources to challenge Entel for the Market Leadership.
Main Weaknesses are Network capacity and Billing /IT systems under investment in the past Years.
Mayor Risk lies in the political situation , nevertheless we are sure that this is the right moment to accelerate investment as the competitors seem to be waiting for us to lead the moves.