Buddy System August 2011

buddyour partner in community care

The system for district nurses, budd provides nurses with the products and services they need,

when they need them.

Hannah Church | 08021759 | May 2011

The system comprises of the following components...

smartphone smart card multi device

patient pack kit bag

These are supported by a combination of new and old services to aid communication and ensure best practice.

smartphone

buddyour portal to community care

Route Map

Caseload Diary

PCR Scan

Procurement

DN Forum

Record Access

GP Portal

Patient Portal

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Application Proposition for the NHS Buddy Proposal

Home Page

Route Planner to interact with Caseload Diary, pull postcode from patient �le.

Caseload Diary to interact with RiO software, pull patient name from daily schedule.

QR Code Reader to view information held within code or direct to webpage.

Procurement application to read barcodes and hold the information in a database to be uploaded to an inhouse ordering system.

DN Forum to act as a portal to a website.

Record Access to act as a portal to the RiO iPhone application currently under development.

GP Portal to act as a portal to the GP system emis. Awaiting iPhone development.

Patient Portal to serve as a simple portal to the relevant website.

budd

smart card multi device

An existing device that enables smart card reading to achieve level 2 security access, thermal printing for patient care records to be updated without re-writing of notes and barcode scanning to aid in a more automated stock control system.

patient pack

patient pack

A simple pack containing a communication sheet, feedback postcards and NHS Healthspace login cards to be shared with close family or trust friends to aid communication between community care workers, patients and family or friends that share in the care of the patient. A second option is also available, designed specifically for patients out of a 3G receoption zone, or that would simply prefer a written record of their care.

kit bag

A modular kit bag structure enabling the option to carry all or only some kit with ease.

Fully wipeable and many components dishwashable.

Provides a clean and safe surface to work from.

2D layout aids organisation and easy stock handling.

Buddy system can be made bespoke to each nurse and their particular patient’s needs through personal management of the modules.

One or all components can be used.

A day in the life of a BUDDYDistrict Nurse...

John is a District Nurse. He lives in a small house with his wife and two children. Every morning before his shift begins he takes his Buddy Kit out to the car and

pops it in the boot in one trip.

John then drives in to HQ where he has a brief meeting with the rest of the nurses on shift that day, it’s good to start the morning with the team .

John then downloads his schedule for the day, amends the order and updates so the admin sta� can access it in the case of an emergency or query.

Once John knows his patient list for the day he checks his personal inventory and replenishes his Buddy Kit from the stockroom if he needs to.

John scans the code on the stock box when choosing an item so the order system and his personal inventory are updated, making stock handling easier and ensuring everything is

always available.

All stocked up and ready to go John quickly plans his route so he can just plug it in and drive once he’s back in the car.

John sets o� the day knowing he has all the stock he needs and that if there are any problems HQ can see where he might be on his route.

Once John arrives at his �rst patient he can decide which combination of the Buddy Kit to take. In this case he needs the whole system.

John has all his kit with him for this visit at a resiential home but only needs one hand to transport it all. Leaving the other free to close the boot and lock the car without placing

his bags on the �oor.

John arrives at the home and rings the doorbell, no balancing act or multiple trips.

There is a patient he has not seen before so he scans the patient’s QR code and makes sure there is nothing important he needs to know before starting treatment.

John opens up his Buddy Kit and prepares the dressings on the surface available. It’s smooth and easy to wipe down before and after he has completed the treatment. The 2D

format means he can see all of his kit clearly.

John’s second patient has requested a paper record of their care rather than accessing it online. John simply plugs his smartphone into the smartcard device and prints out a

summary of the treatment information he has entered for the Patient Care Record.

John now leaves the residence and packs the Buddy Kit back into the boot of his car.Everything is back in the case and clean to use for the next patient.

John makes a verbal record of some observations he made whilst completing the lastpatients care that he did not want to record in front of the patient as well as a note to

pack a di�erent dressing next time. He can later transcribe this using software, or manually.

John can now head back to HQ at the end of his shift. Some of his PCR’s were pushed during his lunch when he had access to wi-� but there are still a few to do once

he gets back.

Once back at HQ John uses the smart card reader device and pushes through the new Patient Care Records so they can be uploaded and saves him having to login and

transcribe like he used to.

John and the other members of the team all sit down for their meeting. Members out of o�ce are sent the agenda and minutes using the district forum.

Due to an outbreak of MRSA at the residential home John has decided to pop the Buddy case in the dishwasher. This will prevent any cross-infection with other patients or when

taking his kit home.

WIth a clean kit bag and no paperwork to do, John heads home.

Implement Software

Pack Bagin Car

Drive to HO

Download Schedule

Replenish Scan in STock

Plot Route Drive to Patient

Unload Equipment

Carry Equipment

Ring Doorbell

Enter Residence

Greet Patient

Establish Situation

Make Notes

Select Equipment

Set up Clean Area

Carry out Treatment

Packaway Equipment

Complete Notes

Print notes * and save

Conclude Visit

Depart Residence

Load Equipment

Make Notes

Drive to HO

Push PCR’s Break / Downtime

Real /Virtual Chat

Wash Bag Drive Home

Unload Bag

Keep bag in home

Team Meeting

Buddy Bag Maintened

Upload Schedule

Replenish Stockroom

Bar Coded Stock

Download Route

QR Code Printed in PP

Device Maintained

Download PCR’s

Forum Updated

Update Blogs

Dishwasher Avilable

Uploaded Agenda etc

Order Case / Parts

Update Files

Update Application

Update Security

Replace / Service

Moderate Forum

Write Blog Record / Push Info.

Design / Manu.

Manage RiO System

Design /Manu.

QR Code System

Software edit iPhone

Encription Software

Device Contract

Maintain Smart Card

System

Create Forum

Create Blog

MaintainEnable Secure

Blog

Buddy Kit Bag

RiO O�ine Schedule

Personal Stock Inv.

Sat Nav O�ine

QR CodeBuddy PP*

Blank PCR Buddy Kit Bag

Buddy Surface

Completed PCR

Patient Copy

Personal Notes

Button / Update Ack.

Forum /Board

Agenda / Minutes

Forum Posts

blueprintPHYSICAL EVIDENCE

USER ACTION

FRONTSTAGE

BACKSTAGE

Line of Interaction

Line of Visibility

Internal Interaction

PP = Patient Packs * Option for non 3G catchment area / QR opt out patients

Smart Card Swipe

Smart Card Swipe

Provision of PP

PP’s Available

Order PP’s

Buddy Software

Check + Push Order

Manage Stock Sys.

For more information about BUD ...

[email protected] +44 (0) 7595 549 422