Top Banner
BT Wholesale Tags on the Line Portal How to Raise a Tags Query
7

BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Dec 13, 2015

Download

Documents

Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

BT Wholesale

Tags on the Line PortalHow to Raise a Tags Query

Page 2: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

To raise a new tags query click the link in the left hand menu.

Page 3: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter the telephone number and click submit.

Page 4: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Check the response to confirm if there is already a service on the line. Where available click ‘here’ to raise a tag query if necessary.

Page 5: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter the customer’s name, address and postcode. The telephone number should be pre-populated.

Page 6: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

Enter any additional information in relation to your query and click ‘raise query’.

Page 7: BT Wholesale Tags on the Line Portal How to Raise a Tags Query.

You will be given a Tags Query reference