Freestyle 2000 Handset & Alarm Clock Radio Charger ~ 3rd Edition ~ 18.06.03 ~ 5501 User Guide BT FREESTYLE 2000 HANDSET & ALARM CLOCK RADIO CHARGER *YOU MUST SUBSCRIBE TO YOUR NETWORK PROVIDER’S CALLER DISPLAY SERVICE BEFORE THIS FEATURE WILL WORK This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
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User GuideBT FREESTYLE 2000 HANDSET &ALARM CLOCK RADIO CHARGER
*YOU M
UST
SUBSCRIBE T
O YOUR
NETWORK P
ROVIDER’S
CALLER
DISPLAY S
ERVICE B
EFORE THIS
FEATURE WIL
L WORK
This equipment is notdesigned for makingemergency telephone callswhen the power fails.Alternative arrangementsshould be made for accessto emergency services.
This product is intended for connection to analoguepublic switched telephonenetworks and privateswitchboards in the United Kingdom.
Store a name and number in the personal directory Enter telephone number Enter name
Dial a number in the directory to scroll
Adjust the earpiece volumeDuring a call to IN CALL VOL until the required level is reached
Secrecy on/off During a call
Switch handset off to SWITCH OFF
Switch handset on
�Menu
��Menu
�
P al
MenuPersonal
�Menu
Important
*If the handset is sitting in the base when a call comes in you can pick it up and answer itautomatically without pressing the button.
If you make a mistake you can return to the previous menu by pressing the ✘ button. If you keep pressing the ✘ button you will return to the standby screen.
Introduction Your Freestyle 2000 has been designed for ease of use and made tothe high standards set by BT
Please read the instructions carefully beforeuse and retain this user guide for futurereference.
Your Freestyle 2000 handset comes with anAlarm Clock Radio Charger. You should referto the separate user guide ‘Freestyle AlarmClock Radio and Charger’ for instructions onhow to use it.
DECTBy purchasing the Freestyle 2000 you nowown a product which combines the advantagesof cordless operation with the performance ofa high quality corded telephone. It complieswith the Digitally Enhanced CordlessTelecommunications (DECT) standard andoffers unparalleled quality and features.
Registering your handsetYou MUST register your Freestyle 2000handset to your existing DECT GAPcompatible base station for the handset towork. There may be limited availability ofsome functions.
The internal call functions described in thisguide apply to your base station if you havemore than one handset connected.
Only use the power supply included with the product marked Alarm Clock Radio.Using an unauthorised power supply willinvalidate your guarantee and may damagethe telephone.
Only use the approved rechargeablebatteries supplied. Spare rechargeablebatteries – are available from the FreestyleHelpline 0870 240 3962.
If the keypad is locked, it is STILL possibleto make emergency calls to 999 and 112.
Do not open the handset (except to replacethe handset batteries) or charger. This couldexpose you to high voltages or other risks.Contact the Helpline for all repairs.
Radio signals transmitted between thehandset and base may cause interference tohearing aids.
It is recommended that advice from aqualified expert be sought before using thisproduct in the vicinity of emergency/intensive care medical equipment.
It is recommended that if you have apacemaker fitted you check with a medicalexpert before using this product.
Never dispose of batteries in a fire. There is a serious risk of explosion and/orthe release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger with a damp (not wet) cloth, or an antistatic wipe.Never use household polish as this will damage the product. Never use a drycloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteriesare being recharged or during prolongedperiods of use. This is normal. However, werecommend to avoid damage you do not placethe product on antique/veneered wood.
Do not stand your product on carpets or othersurfaces which generate fibres, or place it inlocations preventing free flow of air over itssurfaces.
Do not submerge any part of your product inwater and do not use it in damp or humidconditions, such as in bathrooms.
Do not expose your product to fire, explosiveor other hazardous conditions.
There is a slight chance that your phonecould be damaged by an electrical storm. We recommend that you unplug the powerand telephone line cord for the duration of the storm.
Setting upFollow these steps to set up your Freestyle 2000 ready for use
Plan the location of yourFreestyle 2000
The following points should be considered:
• Situate your product close enough to thepower socket so that the cable will reachsafely without stretching. Ensure that youplan the location so that the mains power is easily accessible in case you need todisconnect the power.
• Make sure it is at least 1 metre away from other electrical productsto avoid interference.
Please note
The Freestyle 2000 has a range of up to 300metres outdoors and up to 50 metres indoors.The range will be reduced when there is noclear line of sight between the base andhandset. Thick stone walls can severely affectthe range.
Plug the power cable into the power socket onthe back of your Freestyle Alarm Clock RadioCharger.
For more information on the charger, pleaserefer to the separate ‘Freestyle Alarm ClockRadio and Charger user guide’.
Plug the adaptor into the mains power supplyand switch on.
The handset uses two rechargeable NickelMetal Hydride (Ni-MH) AAA batteries whichare supplied. Take care to insert the batteriesas shown and then fit the battery cover (thebattery cover may be found in the packagingwith the batteries).
Before you use your Freestyle 2000 for thefirst time, it is important to have the handsetbatteries fully charged. The batteries need tocharge continuously for at least 16 hours toreach full charge.
Place the handset on the Alarm Clock RadioCharger and leave to charge for at least 16hours.
The battery symbol is also shown on thedisplay. It flashes during charging. Once thehandset is fully charged, the display shows afull battery symbol and REGISTER!
3 Charge the handset batteries for at least 16 hours
Battery levelsEmpty 33% 66% 100%
flashing
Battery low warningIf the handset battery symbol is empty andflashing, and you hear a warning beep every10 seconds, you will need to recharge yourhandset before you can use it.
Battery performanceUnder no circumstances should non-rechargeable batteries be used. Only usethe approved batteries, type: rechargeableNickel Metal Hydride (NiMH); Size AAA;Capacity 600 mAh. Using unapprovedbatteries will invalidate your guarantee andmay damage the telephone.
To keep your batteries in the best condition,leave the handset off the charger for a fewhours at a time (after the initial 16 hourcharge).
Please note, however, that new Nickel MetalHydride (Ni-MH) batteries do not reach theirfull capacity until they have been in normaluse for several days.
Fully discharging the batteries at least oncea week will help them to last as long aspossible. However, the charge capacity ofrechargeable batteries will reduce with timeas they wear out, so reducing thetalk/standby time of the handset. Eventuallythey will need to be replaced.
2 Install the rechargeablebatteries in the handset
Press and hold the PAGE button untilit beeps (about 10 seconds).
At the handset:
Press the MENU button.
The display will show REDIAL.
Press the DOWN button until thedisplay shows REGISTER HS.
Press the ✔ button.
The display will show BASE A.
Use the DOWN button to display thebase you want to register the handsetto e.g. A, B, C or D.
(It is not important which one youchoose, but it is suggested that you use the same letter/number asthat shown on the other handsetsregistered to this base.)
Page
Menu
�
�
11
SE
TT
ING
UP
Please note
Under ideal conditions, the handset batteriesshould give about 12 hours talktime or 120hours standby on a single charge. Optimumtimes for talk and standby are only achievedwhen the handset batteries are new and fullycharged.
Customer Helpline
If you experience any difficulties ininstalling your Freestyle 2000 please contactthe Freestyle Helpline on 0870 240 3962or email: [email protected]
4 Registering the handset to the base station
Press the ✔ button to confirm.
The display will show a flashingcursor and ENTER PIN.
Enter your PIN (factory setting 0000).
Press the ✔ button to confirm.
The display will show SEARCHINGand the letter/number of the chosenbase will flash.
When registration is complete, thedisplay will show the handset nameand number.
Please note
If the display shows NO BASE it means thatthe handset could not find the base that youselected. Please ensure that the base you areregistering to is within range and switched on,and that you hold the PAGE button until itbeeps before selecting the base on the handset. If the display shows NOT POSSIBLE it meansthat there are already 5 handsets registered to the base. You will need to de-register one ofthe other handsets before you can registeranother one.
To exit and return to the previous menu atany time, press the ✘ button. If you keeppressing the ✘ button you will return to thestandby screen.
Press the TALK button. The display will show the iconand you will hear the dial tone.
Enter the telephone number. The number is dialled automatically.
To make a call
Making and receiving calls
Preparatory dialling allows you toenter the number before pressingthe TALK button. This enables youto correct any mistakes before youactually make the call.
First enter the telephone number tobe dialled.
Preparatory dialling
The number is shown on the display.(If you make a mistake you can deletea digit by pressing the ✘ button)
When you have entered the numbercorrectly, press the TALK button todial the number.
Press the TALK button.
Or
Place the handset back in thecharger.
To end a call
When the telephone rings the displaywill show CALL and the iconwill flash.
If you have subscribed to a CallerDisplay Service your caller’s numberwill be shown (or the name if it isstored in your directory).
Press the TALK button or pick thehandset up from the base to answer the call.
If you do not want your telephonenumber sent to the person you arecalling you can withhold it. You willneed to do this each time you makea call, this includes using redial.
Press the MENU button.
The display will show REDIAL.
Press the DOWN button until thedisplay shows WITHHOLD.
Press the ✔ button.
The display will show DIAL NOW.
Enter the number you want to dial.
Press the TALK button.
The withhold code will be dialledand then the telephone number.
To withhold your number whenmaking a call
Menu
�
During a call you can adjust thespeech volume of your caller. Thereare 3 volume levels: low ■ , medium■ ■ and high ■ ■ ■ .
During a call:
Press the MENU button. (You need towait until a forward arrow � appearsin the display.)
To adjust the speech volume during a call
Menu
Press the DOWN button until thedisplay shows IN CALL VOL.
Press the ✔ button.
The display will show the currentlevel with a tick on the right of thedisplay, ie, ■ ■ ■ ✔ .
Press the DOWN button to increasethe volume.
Once the maximum level is reached,press the DOWN button to return tothe lowest level.
When you have reached the levelyou require, press the ✔ button.The volume will not change until theis ✔ pressed.
The display will show STORED.
�
�
�
Secrecy
When on a call you can talk to someone in thesame room without your caller hearing.
During a call:
Press the ✘ button. The display willshow the icon. Your caller cannothear you.
Press the DOWN button until thedisplay shows INTERN INQ.
Press the ✔ button.
The display will show INTERN NBR.
Enter the number of the handset youwant to contact (e.g. if the otherhandset is Freestyle 3, enter a 3). Thedisplay on your handset will showthe name and number of the calledhandset and the other handset willring (the original call will be put onhold).
When the other handset answers, (if it doesn’t answer, press the TALKbutton to return to your original call)you can hold a conversation whilstyour original call is on hold. If thesecond handset hangs up you will be returned to your original call.
Whilst talking to the second handsetpress the MENU button.
The display will show TRANSFER.
You can now press the DOWNbutton to reveal the other options –CONFERENCE and SWAP CALLS.
Press the ✔ button to select thedisplayed option.
Selecting TRANSFER will send theoriginal call to the other handset.
Selecting CONFERENCE will bringthe other handset in on the originalcall with you.
Menu
�
14
Press the MENU button.
The display will show REDIAL.
Press the DOWN button until thedisplay shows INT CALL.
Press the ✔ button.
The display will show a flashingcursor and INTERN NBR.
Enter the handset number you want.The called handset will ring.
To end the call, press the TALK button.
To make an internal call to anotherhandset
Menu
�
Internal calls
During a call you can contact anotherFreestyle handset (which is registeredto your base station) without losingthe initial call. You can then speak toeither party independently, have a 3-way conversation or you can transferthe call to the other handset.
During a call:
Press the MENU button. (You need to wait until a forwardarrow � appears in the display.)
Your handset automatically saves the last 8numbers dialled into a redial list.
Press the MENU button.
The display will show REDIAL.
Press the ✔ button.
The last number called will bedisplayed.
Use the DOWN button to scrollthrough and view the numbers in theredial list.
Press the TALK button to dial thenumber displayed.
To view and dial a number in theredial list
Menu
�
Selecting SWAP CALLS will switchyou back to the original call but keepthe other handset on hold (selectSWAP CALLS again to go back tothe other handset).
If you subscribe to BT’s Three WayCalling Service you can performsimilar functions to contact anotherexternal number (instead of anotherFreestyle handset).
During a call:
Press the MENU button. (You need to wait until a forwardarrow � appears in the display.)
The display shows INQUIRY.
Press the ✔ button.
The display shows –NUMBER.
Enter the telephone number youwant to contact.
Press the ✔ button.
When the number you have calledanswers (if it doesn’t answer, pressthe TALK button to return to youroriginal call) you can hold aconversation whilst your original callis on hold. If the second call hangsup you will be returned to youroriginal call. Whilst on the secondcall, press the MENU button. Thedisplay shows CONFERENCE.
You can now press the DOWNbutton to reveal the other options –SWAP CALLS and RECALL.
Press the ✔ button to select thedisplayed option.
Menu
Menu
�
15
Selecting CONFERENCE will bringthe other party in on the original callwith you.
Selecting SWAP CALLS will switchyou back to the original call but keepthe other call on hold (select SWAPCALLS again to go back to the other call).
You can select RECALL to performother Three Way Calling Functions(See your Three Way Calling User Guide).
Press the DOWN button until thedisplay shows DELETE LIST.
Press the ✔ button.
The display will show ? – DELETE --?
Press the ✔ button to confirm. (Orif you decide not to delete, press the✘ button.)
The display will show DELETEDand then EMPTY. You will hear aconfirmation beep.
To delete the whole redial list
Menu
Menu
�
Name and number directory
You can store up to 27 of your most frequentlydialled names and numbers in your Freestyle2000: 20 in the personal directory and 7 in theshared directory. Please note that names canbe up to 11 characters and numbers up to 24digits long.
Names and numbers in the shared directorycan be accessed by other Freestyle handsetsthat are registered to your base.
Press the PERSONAL DIRECTORYbutton.
The display will show EMPTY if thereare no numbers stored.
Press the MENU button.
The display will show NEW.
Press the ✔ button.
The display will show a flashingcursor and NUMBER (or FULL if thedirectory is already full).
Enter the telephone number usingthe numbers on the keypad. (If youmake a mistake, press the ✘ buttonto delete incorrect digits and re-enterthe correct ones).
Press the ✔ button to confirm.
The display will show STORED andthen a flashing cursor and NAME.
To store a name and number in thepersonal directory
Menu
Personal
Please note
If you subscribe to a Caller Display Service(please refer to the user guide for yourmain phone for further information) andwant directory names to be displayedwhen a call is received from one of yourdirectory numbers, you must ensure thatyou always enter the full telephonenumber, including the national code.
Enter the name using the letters onthe keypad. (If you make a mistake,press the ✘ button to deleteincorrect letters and re-enter thecorrect ones). Please note that thefigure 0 equals a space when usingthe keypad letters.
For example to enter the name TOM:-
To enter the letter T, press the 8button. The cursor will automaticallymove to the right.
To enter the letter O, press the 6button three times.
Wait for the cursor to move to thenext position and then:-
To enter the letter M, press the 6button.
Press the ✔ button to confirm.
The display will show STORED andyou will hear a confirmation beep.
Press the ✘ button until you returnto the standby screen.
8TUV
6MNO
6MNO
Press the SHARED DIRECTORYbutton.
The display will show EMPTY if thereare no numbers stored for each ofthe individual seven entries available.
Unless already displayed, press theDOWN button until display showsEMPTY.
To store a name and number in theshared directory
�
8TUV
Press the MENU button.
The display will show CHANGE.
Press the ✔ button.
The display will show a flashingcursor and NUMBER.
Enter the telephone number usingthe numbers on the keypad. (If youmake a mistake, press the button todelete incorrect digits and re-enterthe correct ones.)
Press the ✔ button to confirm.
The display will show STORED andthen a flashing cursor and NAME.
Enter the name using the letters onthe keypad. (If you make a mistake,press the ✘ button to delete incorrectletters and re-enter the correct ones.)
For example to enter the name TOM:-
To enter the letter T, press the 8button. The cursor will automaticallymove to the right.
To enter the letter O, press the 6button three times. Wait for thecursor to move to the next positionand then:-
To enter the letter M, press the 6button.
Press the ✔ button to confirm.
The display will show STORED andyou will hear a confirmation beep.
Press the ✘ button until you returnto the standby screen.
Press either the PERSONAL orSHARED DIRECTORY button.
The first entry will be shown.
Use the DOWN button to scrollthrough to the entry you want to dial.
Or
When using the personal directory,you can search alphabetically fornames using the keypad. For example,pressing the 4 button once will takeyou to the first entry starting with G.Pressing the 4 button three times willtake you to the first entry startingwith I.
Press the TALK button to dial thenumber.
To dial a number in the directory
�
P l
4GHI
When storing a number, you caninsert a pause in the number whenthe cursor is at the appropriate point, by pressing and holding the
button until a P appears in the display.
Please note that you can alsoprogram your Freestyle 2000 toautomatically wait for a dial tonewhen connected to a switchboard,see your user guide for your mainphone for instructions.
To enter a pause in a stored number
Press the PERSONAL DIRECTORYbutton.
The first entry will be shown.
Use the DOWN button to scrollthrough to the entry you want toedit.
Press the MENU button. NEW willbe displayed.
Press the DOWN button. Thedisplay will show CHANGE.
Press the ✔ button.
The number will be shown. Use the✘ button to delete unwanted digitsand re-enter the correct ones.
When the number is correct, pressthe ✔ button.
The display will show STORED andyou will hear a confirmation beep.
The display will then show the name.Edit the name.
Press the ✔ button when the nameis correct.
The display will show STORED andyou will hear a confirmation beep.
Press the ✘ button until you returnto the standby screen.
Press the DOWN button until thedisplay shows SWITCH OFF.
Press the ✔ button.
The display will show SWITCH OFF?
Press the ✔ button to confirm.
The display will go blank and thehandset is now switched off.
To switch the handset off
Menu
�
Press the TALK button.
The display will show SEARCHINGand then return to the standbyscreen.
To switch the handset on
There are 5 handset ringer volumelevels to choose from where ■ is theminimum and ■ ■ ■ ■ ■ is themaximum level.
Press the MENU button. The displaywill show REDIAL.
Press the DOWN button until thedisplay shows HS SETTINGS.
Press the ✔ button.
The display will show AUDIO.
Press the ✔ button.
The display will show RING VOLUME.
Press the ✔ button.
Use the DOWN button to select theringer volume level you require. You will hear a sample ring with eachpress. (The current level will have a ✔ next to it.) The volume will notchange until the ✔ is pressed.
Press the ✔ button to select thesetting. You will hear a confirmationbeep.
The display will show STORED andthen RING VOLUME.
Press the ✘ button until you returnto the standby screen.
There are 3 incoming speech volumelevels to choose from where ■ is theminimum and ■ ■ ■ is the maximumlevel. You can also adjust the speechvolume during a call, see page 13.
Press the MENU button. The displaywill show REDIAL.
Press the DOWN button until thedisplay shows HS SETTINGS.
Press the ✔ button.
The display will show AUDIO.
Press the ✔ button.
The display will show RING VOLUME.
Press the DOWN button until thedisplay shows IN CALL VOL.
Press the ✔ button.
Use the DOWN button to select thespeech volume you require. (The current volume level will havea ✔ next to it.)
Press the ✔ button to select thevolume level. The volume will notchange until the ✔ button is pressed.You will hear a confirmation beep.
The display will show STORED andthen IN CALL VOL.
Press the ✘ button until you returnto the standby screen.
There are 6 handset ringer melodiesto choose from MELODY 1-6.
Press the MENU button. The displaywill show REDIAL.
Press the DOWN button until thedisplay shows HS SETTINGS.
Press the ✔ button.
The display will show AUDIO.
Press the ✔ button.
The display will show RING VOLUME.
Press the DOWN button until thedisplay shows RING MELODY.
Press the ✔ button.
Use the DOWN button to select amelody (1-6). You will hear a samplemelody on each press. (The currentmelody will have a ✔ next to it.)
Press the ✔ button to select themelody. You will hear a confirmationbeep.
The display will show STORED andthen RING MELODY.
Press the ✘ button until you returnto the standby screen.
Is the telephone line cord for the main basestation plugged into the phone socket?
Check that the charger is connected to themains power and switched on.
You cannot link up with the base station
Is the display flashing?
Check that the mains power cable is connectedto the charger and switched on.
Are you in range of the base station?
Batteries could be low or flat.
If using more than one base station, check thatyou have the correct base selected.
Handset does not ring
The ringer volume may be switched to off. To adjust the ringer volume on thehandset, see page 22.
Check that the main base station is pluggedinto the phone socket.
Check that the charger is plugged into themains power and switched on.
Replacing the handset batteries
After a time, you may find that the handsetbatteries are running out of charge morequickly. This is a standard sign of wear and thebatteries will need replacing.
Slide the battery compartment cover off asshown. Take out the old batteries and replacewith new batteries. Only use the approvedbatteries, see page 10 for details.
Spare rechargeable batteries are available fromthe Freestyle 2000 Helpline 0870 240 3962.
Do not immerse batteries in water or throwthem into a fire, or dispose of them withordinary domestic refuse.
BT accepts no responsibility for damage causedto your Freestyle handset by using any othertypes of batteries.
No display appears
The batteries may be flat, dead or incorrectlyinserted. Recharge or replace the batteries.
Buzzing noise on my radio, TV, computer orhearing aid
Sometimes, your Freestyle 2000 can interferewith other electrical equipment if it is placedtoo close.
It is recommended that you place yourFreestyle 2000 and other Freestyle handsets atleast one metre away from such appliances toavoid any risk of interference.
The charger does not appear to be working
Check that:
• The power adaptor is properly plugged intothe charger.
• Your handset has slotted correctly into thecharger.
• The batteries are correctly fitted into the handset.
Are you using the correct power adaptor?Freestyle 2000 power supply is Item Code005977.
Customer Helpline
If you experience any difficulties with yourFreestyle 2000, please contact the FreestyleHelpline on 0870 240 3962 or email:[email protected]
Your Freestyle 2000 is guaranteed for a periodof 12 months from the date of purchase.
Subject to the terms listed below the guaranteewill provide for the repair of, or at BT’s or itsagent’s discretion, the option to replace theFreestyle 2000, or any component thereof,(other than batteries), which is identified asfaulty or below standard, or as a result ofinferior workmanship or materials. Productsover 28 days old from the date of purchase maybe replaced with a refurbished product.
The conditions of this guarantee are:• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agentas instructed.
• This guarantee does not cover any faults or defects caused by accidents, misuse, fairwear and tear, neglect, tampering with theequipment, or any attempt at adjustment orrepair other than through approved agents.
• This guarantee does not affect yourstatutory rights.
Within the 12 month guaranteeperiod:If you experience difficulty using the productyou should contact the Helpline on 0870 2403962 or email:[email protected]
If the problem is not remedied, you will beadvised to return your product.
Outside of the 12 month guaranteeperiod:If your product needs repair after the guaranteeperiod has ended, the repair must meet theapproval requirements for connection to thetelephone network. We recommend that youcall the Helpline on 0870 240 3962 and askfor details of our recommended repair agents.
If you have to return your product:If the Helpline is unable to remedy yourproblem they will ask you to return the product.Pack the charger and handset securely,preferably in the original packaging. All partsmust be returned including power supply unitand the original batteries. (Please note that wecannot take responsibility for goods damagedin transit.) Please obtain and keep proof ofposting from the Post Office.
All items of telephone equipment have aRinger Equivalence Number (REN), which isused to calculate the number of items which maybe connected to any one telephone line. YourFreestyle 2000 has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded,the telephones may not ring.
With different telephone types there is noguarantee of ringing, even when the REN isless than 4.
Only use approved power supply.
Only use approved rechargeable batteries.
Switchboard compatibility
This product is intended for use within the UKfor connection to the public telephone networkand compatible switchboards, which supporttone dialling and timed break recall. If in doubtplease consult your switchboard maintainer.
The telecommunications services described in this publicationare subject to availability and may be modified from time to time. Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.