BSBPMG507A Manage Project Communications Manage Project Communications Unit Guide Diploma of Project Management 17872 Qualification Code BSB51507 Unit.

BSBPMG507A Manage Project Communications

Manage Project Communications

Unit Guide

Diploma of Project Management 17872Qualification Code BSB51507

Unit Code BSBPMG507A

BSBPMG507A Manage Project Communications

BSBPMG501A Manage Application of Project Integrative Processes

BSBPMG502A Manage Project Scope

BSBPMG503A Manage Project Time

BSBPMG504A Manage Project Costs

BSBPMG505A Manage Project Quality

BSBPMG506A Manage Project Human Resources

BSBPMG507A Manage Project Communication

BSBPMG508A Manage Project Risk

BSBPMG509A Manage Project Procurement

Units of Study – Diploma

Units in the Diploma of Project Management

BSBPMG507A Manage Project Communications

Manage Project Communications

On completion of this unit you will –

– be able to link people, ideas and information at all stages in the project life cycle, and

– ensure the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes.

• This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

BSBPMG507A Manage Project Communications

Elements of Competency

• Each unit of study is composed of elements of competency

• Manage Project Communications comprises 4 elements of competency –

1. Plan communication processes

2. Manage information

3. Manage project reporting

4. Assess communication management outcomes

• Elements of competency are further broken down into performance criteria, these can be found on the next slides

BSBPMG507A Manage Project Communications

1. Plan communication processes

1. Information requirements are identified, documented and analysed, with input from stakeholders and guidance of a higher project authority, as the basis for communications planning

2. Within delegated authority, an agreed communications management plan is developed to ensure clarity of understanding and achievement of project objectives throughout the project life cycle

3. Designated project management information system, structure and procedures are established and maintained to ensure the quality, validity, timeliness and integrity of information and communication  

BSBPMG507A Manage Project Communications

2. Manage information

1. The generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders is managed within established systems and procedures to aid decision making processes throughout the project life cycle

2. Designated information validation processes are implemented, modified, monitored and controlled to optimise quality and accuracy of data

3. Agreed communication networks between project staff, client and other stakeholders are implemented and maintained to ensure effective communications at appropriate levels throughout the project life cycle  

BSBPMG507A Manage Project Communications

3. Manage project reporting

1. Communication and information management system problems are identified and reported to a higher project authority, and agreed remedial actions are implemented to ensure project objectives are met

2. Customer relationships are maintained within established guidelines to ensure clarity of understanding of objectives and to reduce conflict throughout the project life cycle  

BSBPMG507A Manage Project Communications

4. Assess communication management outcomes

1. Finalisation activities are conducted to ensure agreed ownership of, and responsibility for, information collected

2. Project outcomes are reviewed to determine the effectiveness of management information and communications processes and procedures

3. Lessons learned and recommended improvements are identified, documented and passed on to a higher project authority for application in future projects  

BSBPMG507A Manage Project Communications

Associated Readings

• Mandatory –

• PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5

• Recommended – Diploma Skills Kit – Manage Project Communications

Learning Guide 1 – Define Project, page 6

Learning Guide 2 – Develop Project Plans, pages 14 and 15

Learning Guide 3 – Administer & Monitor Project, pages 11 and 12

Learning Guide 4 – Finalise Project, pages 6 and 7

Learning Guide 5 – Review Project, pages 2 to 8

BSBPMG507A Manage Project Communications

Team Assignment Criteria

Team AssignmentComponents

Marks Basic Competency Higher Competency

Stakeholder Identification 5 Stakeholder Analysis Matrix detailing major stakeholdersOne stakeholder management strategy per stakeholder

Stakeholder Analysis Matrix detailing extensive internal and external stakeholdersSeveral stakeholder management strategies per stakeholder

Stakeholder Analysis 8 Power and Interest Grid with basic rationale for stakeholder placement

Power and Interest Grid with detailed rationale for stakeholder placement

Communication Matrix 7 Communication Matrix covering major stakeholderIncludes – Target audience, Messenger, Purpose, Media/Channel, Frequency

Communication Matrix covering extensive internal and external stakeholdersSeveral different media and channels considered for each stakeholder

Project Performance Reporting

5 Mock up of a Project Status Report

Template for Steering Committee Meeting presentation

Total 25 19.5 to 25 25.5 to 30

BSBPMG507A Manage Project Communications

Individual Assignment Criteria

Individual AssignmentComponents

Marks Basic Competency Higher Competency

Stakeholder Identification 10 Stakeholder Analysis Matrix detailing major stakeholdersOne stakeholder management strategy per stakeholder

Stakeholder Analysis Matrix detailing extensive internal and external stakeholdersSeveral stakeholder management strategies per stakeholder

Stakeholder Analysis 10 Power and Interest Grid with basic rationale for stakeholder placement

Power and Interest Grid with detailed rationale for stakeholder placement

Communication Plan 10 Communication Plan covering major stakeholder

Communication Plan covering extensive internal and external stakeholders

Project Performance Reporting

10 Mock up of a Project Status Report Template for Steering Committee Meeting presentation

Communications Management Procedures

20 Basic Communication Management Procedures including standards, escalation processes, version control, process to update the Communications Plan

Advanced Communication Management Procedures including Glossary of Terms, Flowcharts for communication, communication constraints and polcieis

Total 50 32.5 to 42 42.5 to 50

BSBPMG507A Manage Project Communications

Best wishes for your studies

Northern Beaches TAFE and the

Business and Commerce Business Line of the

Northern Sydney Institute

wish you success in your studies!