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TWC2RecruitmentCostsResearchWorkingGroup
ResearchBriefMigrantWorkerRecruitmentCosts
Brunei
PeterTeoApril2017BruneiDarussalamhasthesmallestpopulationinSoutheastAsiaandisoneofthewealthiestcountriesintheworldpercapita.In2014thepopulationofBruneistoodat411,900andtheemployedworkforcewas 189,500. The Southeast Asian region hosts two of theworld’s leading countries of origin formigrantlabour,IndonesiaandthePhilippines,andtwoleadingdestinationcountries,SingaporeandMalaysia.BruneihasthehighestpercentageofmigrantworkersinSoutheastAsia.In2014,forty-sixpercentofthe100,879employeesintheprivatesectorwereforeigners.Althoughlargeinpercentageterms,thesmallernumberofmigrantworkersinBruneicomparedtoother destination countries in Southeast Asia has allowed the country to implementmeasures toprotectmigrantworkerrightsthatwouldbedifficultinlargercountriesintheregion.Nevertheless,mostlowskilledanddomesticworkersinBruneistillpayrecruitmentfeestoworkinBrunei.ThispaperexaminestheimpactofrecruitmentfeesonmigrantworkersinBruneiinthecontextofeconomicandemployment trends in thecountry. Italsoexamines thebehavioural influences thatestablishandreinforcetheuseofrecruitmentfeesandpossibledriversforchange.Lastly,thepaperhighlightssomeofthestepstheGovernmentofBruneihastakentoprotectmigrantworkerrightsanddiscussesactionsthatsomeemployersandthegovernmentandorigincountriesmightconsidertoeliminatemigrantworker-fundedrecruitmentfees.
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Background
TheInternationalLabourOrganization(ILO)estimatesthattherewere2141millioninternationalmigrants
in2014andoverhalfofthemigrantswerewomen.InternationalmigrantsremittedoverUS$400billionto
developingcountriesmakingthesupplyofmigrantworkersoneofthelargestindustriesintheworld.
RecruitmentFees
The task of meeting supply and demand for international migrants across the globe typically falls on
recruitmentagenciesandbrokers.Itpresentsalucrativebusinessopportunity.Employersneedrecruiters
andrecruitmentagenciestohelplocatetalentinforeigncountries.Workersrelyonrecruitmentagencies
toidentifyjobopportunitiesandmanoeuvercomplexhiringandimmigrationprocedures.Thisfunctionis
indispensablefornewunskilledworkerslivinginruralareasinorigincountries.Agenciesinmigrantworker
origincountriesanddestinationcountrieswherepotentialemployersarelocatedfacilitatevisas,medical
check-ups, travelarrangements,pre-departureorientationandtraining.Notwithstanding thegoodthat
theseagenciesbring,thecentralrolethattheyplaybetweentheimpoverishedseekingapathtobreakout
of the cycle of poverty and employers seeking low cost labour creates opportunities for abusive
recruitmentpracticesthroughtheuseofrecruitmentfees.
In a paper titled, The role of recruitment fees and abusive and fraudulent recruitment practices of
recruitmentagenciesintraffickinginpersons,theUnitedNationsOfficeonDrugsandCrimeswarnsof
thedangersofworker-fundedrecruitmentfees:2
“Inmanycountriesrecruitersandrecruitmentagencieschargeworkersfeesforrecruitmentservicesthat
farexceedthelegallimitsorthatmightbeprohibitedaltogether.Theindebtednessthatoftenfollowsand
the need to repay the debt often drives workers to accept difficult or exploitative working conditions,
makingthemvulnerabletotraffickinginpersons.Inaddition,theroleofrecruitmentfeesandagenciesin
trafficking in persons can go beyond just creating vulnerabilities in workers to trafficking in persons.
Recruitersandrecruitmentagenciesmightbedirectlyinvolvedintraffickingcriminalnetworksaimingto
exploitworkers.”
Feesmay be charged for identifying, interviewing, referring, selecting, or placing a worker. Theymay
1UNDevelopmentAgenda”.www.ilo.org.2015,"MainstreamingofMigrationinDevelopmentPolicyandIntegratingMigrationinthePost-2015”http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---migrant/documents/genericdocument/wcms_220084.pdflastaccessedJuly20162UnitedNationsOfficeonDrugsandCrime,2015,“TheRoleofRecruitmentFeesandAbusiveandFraudulentRecruitmentPracticesofRecruitmentAgenciesinTraffickinginPersons”lastaccessedJuly2016https://www.unodc.org/documents/human-trafficking/2015/Recruitment_Fees_Report-Final-22_June_2015_AG_Final.pdf
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includetravel,documentandvisaprocessing,medicalexams,andunspecifiedservicecharges.Muchof
the fees go directly to the recruiter. The final price paid by the workermay be higher than the fees
themselves. Agencies also sometimes act as money lenders, charging steep interest rates, and press
workerstopurchaseotherservicesatinflatedrates.Workersmayalsohavetopayfeestobrokersinboth
theoriginanddestinationcountries.Lowerskilledworkerstendtobemorelikelytopayrecruitmentfees
andresearchshowstheypayahigherpercentageoftheirsalaryinfees.Theyarealsolessabletonegotiate
highersalariesorworkingconditionsonceonthejob.Thereisalsoastronglinkbetweenexcessivefees
andcontractsubstitutionasworkersarepersuadedtopayhighrecruitmentfeesinexchangeforexpected
highsalaries,onlytofindactualsalariesmuchlowerwhentheyarriveindestinationcountries.
Verité, a global advocate for fair labour conditions, calls high recruitment fees a hiring trap: “Big
recruitmentfees–sometimeslegal,sometimesillegal–areoftenchargedtotheworkertoobtainthejob
overseas.Theworkermightborrowmoneytopaythefees,wageringthatthedebtwillbeeasytopayoff.
Butwhatifthetermsofwork–especiallypay–windupbeinglessfavorablethanwhatthelaborbroker
promised?Once aworker is on-site at the foreignworkplace –with a big loan and attendant interest
paymentslikeaweightonherbackandaworkvisathattieshertooneworkplace–itisdifficult,ifnot
impossible,toescape.”3
Thedistinctionbetween theprocessesmanymigrantworkersgo throughduring their recruitmentand
thoseexperiencedbytraffickedworkerscanbeathinone.Recruitersandrecruitmentagenciesfrequently
recruitworkers through fraudanddeceptionandemploy formsof coercion to controlworkers for the
ultimatepurposeofexploitation.
BruneiDarussalam
BruneiDarussalam isasovereignstate locatedonthe islandofBorneo inSoutheastAsia. Thecountry
sharestheislandwiththeMalaysianFederalterritoryofLabuanandtheMalaysianstatesofSabahtoits
north,andSarawaktoitssouth.ItalsosharestheislandwiththeIndonesianregionofKalimantanfurther
to its south. Kalimantan occupies seventy-three percent of the island by area. Brunei is one of the
wealthiestcountriesintheworld,percapita,withoilandgasgeneratingasubstantialamountofforeign
investment,incomeandjobs.
Brunei also has the smallest population in Southeast Asia. In 2014 the population of Brunei stood at
3Verité,June2010,“SummaryReport–HelpWanted:Hiring,HumanTraffickingandModern-DaySlaveryintheGlobalEconomy”http://www.verite.org/sites/default/files/images/Help_Wanted_2010.pdflastaccessedJuly2016
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411,900andtheemployedworkforcestoodatonly189,5004.TheSoutheastAsianregionhoststwoleading
origincountriesformigrantlabourintheworld,IndonesiaandthePhilippines,andtwoleadingdestination
countries,SingaporeandMalaysia.TheabsolutenumberofmigrantworkersemployedinBruneimaybe
significantlylessthanthenumbersineitherofthelattercountries,butithasthehighestpercentageof
migrant workers in Southeast Asia within its borders. In a 2014 labour survey by the Department of
EconomicPlanning,only5,2775outof88,694employedinthepublicsectorwereforeigners,butforty-six
percent of the 100,879 employees in the private sector were reported to be foreigners. The size
distributionofearningsshowedconsiderableinequality.Thebottomtenpercentileearnedanaverageof
US$1.08 per hour. Since these low salaries are not attractive for migrant workers, some recruitment
agenciesadvertisemisleadinglyhigher salaries to justifyhigh recruitment fees. The low-skilledmigrant
workerthinksthefeesjustifytheexpectedsalaries,buttheactualsalariesaremuchlower,andtheworker,
uponarrivalissaddledwithdebtandlonghoursthatactasabondtotheworkplace3.
Excludedfromtheemploymentstatisticsare18,0005personsemployedinunregisteredprivatebusiness
enterprisesthatdidnotkeeprecordsofaccounts.Sixty-fivepercentofpersonsthatworkedinthisinformal
sectorwereforeignersincluding9,792domesticworkers.
StatisticsfromothersourcesreflectahighernumberofdomesticworkersinBruneithanofficialstatistics.
InastudyonIndonesianandFilipinodomesticworkersinBrunei,theSoutheastAsianWomen’sCaucus5
onASEANreported“IndonesiandomesticworkersinBruneinumbered17,000or30.9percentofthetotal
number of 55,000 Indonesian nationals in the country as of December 2012. The ease of travel from
Kalimantan, Indonesia through Sarawak,Malaysia and finally Brunei allowsmany Indonesianmigrant
domesticworkerstogotoBruneiundocumented.
SmallerinnumberthantheIndonesians,FilipinodomesticworkersinBruneitotaled4,884duringthesame
period,or23.2percentof the21,028Filipinonationalsemployed there.MostlyMuslims, theyoriginate
fromthesouthernPhilippineislandofMindanaowherethereputed“backdoor”gatewayofZamboanga
ProvinceaffordsawaytocrossbyseatoSandakan,SabahandbylandtoBrunei.Giventhisunofficialportal,
itishighlypossiblethattheactualnumberofFilipinodomesticworkersinBruneiismorethantheofficial
count.”
4DepartmentofEconomicPlanningandDevelopment,“Labourforcesurvey2014report”http://www.depd.gov.bn/DEPD%20Documents%20Library/DOS/Labour%20force%20survey_KTK/Preliminary%20Report%20Labour%20Force%20Survey%202014%20(updated).pdflastaccessedJuly20165SoutheastAsiaWomen’sCaucusonASEAN,“CompliancewithWomen’sRightsStandards.TheCaseofMigrationofDomesticWorkersfromIndonesiaandthePhilippinesinBruneiDarussalam”https://womenscaucusonasean.files.wordpress.com/2014/01/compliance-with-womens-rights-standards_domestic-workers-from-indonesia-and-the-philippines-in-brunei-2.pdflastaccessedJuly2016
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AJuly2014articleintheBruneiTimes6(TheBruneiTimesceasedpublicationon8November2016,links
citedinthispaperarenolongeravailable)reportedthattherewere22,000domesticworkersinBrunei
andthattheyoriginatedmainlyfromIndonesiaandthePhilippines.
ManymigrantworkersinBruneimaybeundocumented.TheSoutheastAsiaWomen’sCaucusonASEAN
inapapertitledCompliancewithWomen’sRightsStandards:TheCaseofMigrationofDomesticWorkers
from Indonesiaand thePhilippines inBruneiDarussalam listed52,280 Indonesianmigrantworkers in
Brunei in 2011, only about 30,000ofwhomaredocumented.Undocumentedmigrantworkers usually
enterBruneithroughEntikong,WestKalimantan,themostaccessibleentrypointsinceitonlyrequiresland
travel,facilitatedbyfamilyandfriendswhohadexperiencedworkingthere.Indonesia’slabourlawsoffer
undocumentedworkersnoprotection.
6Quratul-AinBandial,BruneiTimes,August9,2011,“Betterjusticefordomesticworkers”http://www.bt.com.bn/news-national/2014/07/28/better-justice-domestic-workers#sthash.p0aXv52Y.dpbslastaccessedJuly2016
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GovernmentProceduresandLegislationthatImpactForeignWorkers
ProceduresforEmployingaForeignWorker
Inorderforanemployertorecruitaforeignworkertheemployermust7:
1. RegisterwiththeLabourDepartment
2. Applyfora labourquota licensethatspecifiesthenumberof foreignworkershiscompanycan
employ
3. Obtain a bank guarantee ormake a deposit to protect the government against incurring any
expenseswhatsoeverinconnectionwiththesubsistence,housing,medicalcareorrepatriationof
theworkers. Thedeposit canbe as high as $3,463, dependingon the countryof originof the
foreignworkers.IftheworkerisfromanASEANcountry,abankguaranteeof$4628perworkeris
required.Thesedepositscanbepaidintheformofcashpaymentorbyusingbanker’sguarantee9.
4. Purchaseworkmen’scompensationinsuranceforthisworker
5. Obtain an approval letter from the foreign worker section at the Immigration and National
RegistrationDepartment
6. Requiretheforeignworkertoundergoapre-employmentmedicalexaminationinhis/herhome
countrywhichthenmustbesentbacktoBruneiforapproval
7. The application documentswhich are then filed should include an application letter from the
employer to the Director of Immigration and National Registration, an Employment Pass
applicationform,avisaapplicationformandtheemployer’sLabourLicense
7Dej-Udom&Associates,“WorkPermitsandVisasforForeignWorkersinASEANCountries”http://www.dejudomlaw.com/immigration/overview/lastaccessedJuly20168BorneoBulletin,May252016,“Needproperguidelinesonlabourquotadeposit”http://borneobulletin.com.bn/need-proper-guidelines-on-labour-quota-deposit/lastaccessedJuly20169BorneoBulletin,May28,2016,“LabourDepartmentclearstheaironforeignworkers’securitydeposits”http://borneobulletin.com.bn/labour-dept-clears-the-air-on-foreign-workers-security-deposits/lastaccessedJuly2016
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8. After approval of the visa application, a foreigner can enter Brunei and the Department of
ImmigrationandNationalRegistrationwillissueanEmploymentPass
• AnEmploymentPassisvalidfor2-3yearsandcanbeextended2-3yearseachtime
9. TheforeignworkermustthenregisterwiththeNationalRegistrationIdentityCardsystemfora
SmartIdentityCard(Green).
Priorto2012,employersandindividualscouldhireforeignworkerswithoutusingarecruitmentagency.In
2004, the Government of Brunei wrote legislation to make it mandatory for employers to channel
applications for new workers, including domestic workers, through licensed recruitment and
recruitment(employment)agencies.
TheEmploymentAgenciesOrder
EmploymentAgenciesOrder, 2004 is designed to regulateemployment agencyactivitieswithinBrunei
Darussalamthrough registrationand licensingofallemploymentagencies. Itwas fullyenforcedon1st
January2012.
Therearethreeclassesofemploymentagencies.Eachrequiresitsownlicenseandsecuritydepositwhich
can be forfeited if the agency fails to complywith the law. An 'A' license, allows an agency to recruit
domesticworkersunderpersonalemployment.Thesecuritydepositforan‘A’licenseisUS$7,696.A'B'
license, allows an agency to recruit workers for companies. The security deposit for a ‘B” license is
US$11,544.A'C'licenseallowsanagencytorecruitbothdomesticworkersandcompanyemployees.The
securitydepositfora‘C’licenseisUS$15,392.
The employment agencies order appears to restrict the charging of recruitment fees by recruitment
agencies:10 “No licenseeshall chargeor receiveany formof fees, remuneration,profitor compensation
otherwisethanisprovidedinthisOrderorinanyregulationsmadethereafter.“
ThissectionofthelawhasnotbeenimplementedatthetimeofwritingbuttheDepartmentofLabourhas
said it will release guidelines that will cap11 Recruitment fees charged to employers in Brunei. The
DepartmentofLabourdoesnotplanonregulatingrecruitmentfeesincountriesoforigin12.
10GovernmentofBruneiStatues,Section20,TheEmploymentAgenciesOrder,2004http://www.agc.gov.bn/AGC%20Images/LOB/Order/DEF/Employment%20Agencies%20Order%2c%202004%20%28S%2084%29.pdflastaccessedJuly201611BorneoBulletin,November122014,“LabourDeptaddressesconcernsofthepublic”http://borneobulletin.com.bn/labour-dept-addresses-concerns-public/lastaccessedJuly2016
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“… we can only regulate(sic) that are within our jurisdiction including foreign worker license security
deposits,visaapplications,medicalchecks,employmentpassandworkerinsurance.Anyrecruitmentfees
chargedbythoseoutsideofBruneiDarussalamaregovernedbythelawsandlegislationsoftherespective
Governmentsofthesendingcountries.Overtime,recruitmentpracticesabroadmaycauserecruitmentfees
to varyas sending countriesmay change their policies/regulationsas required in order to regulate the
activitiesoftheiremploymentagenciesandsuchchangesmayaffecttherecruitmentfees.”
Theconcernwithrecruitmentfeesoccurswhenthefeesarebornebythemigrantworker.Thesefeesare
carriedby themigrantworker as a heavydebt. Verité inHelpWanted:Hiring, human trafficking and
modern day slavery in the global economy writes that “Debt is perhaps the most powerful and
determinantfactorinsettingthestageforamigrantworkertobecomeenslaved.Intraditionalnotionsof
debtbondage,thedebtisheldbytheemployer,therebyestablishingadirectrelationshipofsubservience
andobligation.Amodern-dayunderstandingofdebtbondagemustbemorenuanced,andshouldinclude
scenarios under which debt is held by an independent party that does not work in collusion with the
employer. Rather, the existence of the debt – and the urgent need of themigrantworker to repay it,
particularlyifthemoneyisowedtothosewithconnectionstocriminalelements,forexample–meansthat
thisworkerwillbemoreeasilymanipulatedbytheemployertoacceptillegallylowwages,poorworking
conditions,excessiveworkhoursandthelike.Thisworkerwillalsobemuchmoreaffectedbythreatsof
deportation–andconsequentcessationofherearningpotential–thanaworkerwithnodebtobligations.”
Employment agency advertisements12 in Indonesia forwork in Brunei promiseworkerswill be able to
deduct recruitment fees from their salarieswhen theywork in Brunei. TheDepartment of Labour has
repeatedinnewspapersseveraltimesthatithasnoobjectiontopaymentofrecruitmentfeesbymigrant
workersinBruneiorintheircountryoforigin12.
“Variousemploymentagenciesoffer severalmeansofpayments for the recruitmentof foreignworkers
including deposits or down payment or even payments in instalments. The payment methods are an
agreementbetweenthevariouspartiesinvolvedincludingtheemployer,Bruneiemploymentagencies,the
migrantworkerandtheemploymentagenciesofthesendingcountries.”
Thedeductionofrecruitmentfeesfromworker’ssalariesisnotallowedunderILOConvention95of1949,
theProtectionofWagesConvention,whichprohibits all deductions fromworkers’wages intended to
12https://infotkibrunei.wordpress.comlastaccessedJuly2016
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directlyorindirectlyobtainorretainworkers’employment.It isalsoprohibitedbytheILOinArticle713
paragraph 1 of the ILO Private Employment Agencies Convention (No. 181) of 1997, “…private
employment agencies shall not charge directly or indirectly, in whole or in part, any fees or costs to
workers”.
In addition to debt bondage, Verité4 identified a cluster of factorswhich, independently or in various
combinations,werecontributorstosituationsofhumantraffickingandforcedlabourformigrantworkers.
Veritéreferstotheseas“redflags”forvulnerability inrecruitmentagency-inducedhiringtraps.Oneof
thoseredflagsisraisedwhenrecruitmentagenciesgobeyondbeingintermediariesbetweentheemployer
andmigrantworkerandgoon tomanage theworker for theemployerduring thecontractperiod.An
exampleof thispracticeappearsbe found inaBruneicategory ‘C’employmentagencywebsite14 that
“…reservestherighttomanageandberesponsibleforallmigrantworkerHRintereststheyfacilitatehiring
throughthecontractperiod.”Thisuseofemploymentagenciestomanageamigrantworker’sHRinterest
blurs the line between intermediary and employer.Who is liable for unfair labour practices or unfair
dismissaloftheagencyworker? Whois liablefortransgressions inrespectofwageregulationorbasic
conditions of employment? The practice also increases the cost of hiring the migrant worker, and
compromisestransparencyandaccountabilityintherecruitmentandhiringprocess.Theriskofabusive
practices4ishighwheretheemploymentagencyisthemoneylenderbecauseofhighrecruitmentfees,or
hasconnectionstothemoneylenderinthecountryoforiginthatfinancedtherecruitmentfee.
Therewereeighty-oneemploymentagenciesoperatingin201412.TheDepartmentofLabourreceivedten
complaintsin2012,fiftyin2013andtwentyin2014.Frompressreports,mostifnotallcomplaintsappear
tocomefromemployersandwererelatedtoworkersfailingtoarrive,returningdepositsanddocuments.
Priortothelicensingofemploymentagencies,domesticworkersfromthePhilippineswenttoBruneiby
relyingontheirownsocialnetworksratherthandependingonlabourrecruitmentagencies.About3715
percentof216respondentsina1993surveyofpastandpresentFilipinodomesticworkersreportedthat
relativesalreadyworkinginBruneihadhelpedthemgetajob,while27percentreportedthatfriendshad
extendedhelp.Aboutsevenpercentsaidtheyweredirectlyrecruitedbytheiremployers.
13ILO“C181–PrivateEmploymentAgenciesConvention,1997(No.181)”http://www.ilo.org/dyn/normlex/en/f?p=NORMLEXPUB:12100:0::NO::P12100_INSTRUMENT_ID:312326lastaccessedJuly201614WanzeeEmploymentAgency,http://wanzeeagency.com/our-services/processlastaccessedJuly201615Mani,A,PhilippineSociologicalReview,Pg.203Vol.44,No.1/4,FilipinosasTransnationalMigrants(January-December1996),pp.194-209,“FilipinoMigrantWorkersinBruneiDarussalam”
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BruneiLawsandRegulationsGoverningEmployment
ThetwostatutesthatgovernworkerrightsinBruneiareEmploymentOrder(2009),andtheWorkmen’s
CompensationAct,(1957).TheEmploymentOrder,200916,isthemainlegislationgoverningthetermsand
conditions of employment in Brunei Darussalam. It sets out the minimum terms and conditions of
employment includinghoursofwork, restdays,holidaysandpaymentof salaries.Theorder coversall
personswhoareemployedunderacontractofservice,includingmigrantworkers,butexcludesseamen,
domesticworkers,andanypersonemployedinamanagerial,executiveorconfidentialposition-exclusions
similartothoseunderSingapore’sEmploymentAct.Civilservantsandallemployeesofstatutorybodies
arealsoexcluded.Theorderspecifiestheminimumcontentsofacontractservice(section11).Itrequires
thatthecontractmustbe inwritingandsignedbytheworkerandemployer(section10). Itmakesany
contractwithtermslessfavourabletotheemployeethantheorderillegal(section12).
TheBruneiDepartmentofLabour17requiresthatforeignworkerssigntheircontractsinthepresenceofa
DepartmentofLabourofficertoavoidforgeryofdocumentsandsignatures.Domesticworkersarealso
required to sign their employment contracts18 before Department of Labour officers so that they can
briefedontheirrightsandobligations.
TheorderallowsemployeesearningUS$1,231orlessamonthtolodgecomplaintsandseekredressfor
grievancesundertheEmploymentOrdertoaCommissionerofLabourappointedbytheMinisterofHome
Affairsforviolationsoftheorder.ThisorderdoesnotprovidefortheCommissionerofLabourtoaddress
workercomplaintsagainstemploymentagencies.
The employment order excludes domesticworkers. There are no laws that formally and legally define
domesticworkerrightsandentitlements.
TheWorkmen’sCompensationAct,195719,setstheguidelinesforcompensatingaworkerinjuredinthe
courseofhisworkforthelossofearningcapacityandalsoappliestodomesticworkers.Theactwaslast
updated in 1984. The maximum compensation for death and 100 percent permanent disability, is
US$21,548andUS$27,705respectively.Thisseemslowforoneofthewealthiestcountriesintheworld,
16GovernmentofBruneiStatue,“EmploymentOrder(2009)”http://www.agc.gov.bn/AGC%20Images/LAWS/Gazette_PDF/2009/EN/s037.pdflastaccessedJuly201617BruneiDepartmentofLabour,MinistryofHomeAffairs,“DepartmentofLabourFAQs”http://www.labour.gov.bn/SitePages/FAQs.aspxlastaccessedJuly201618Quratul-AinBandial,BruneiTimes,August9,2011,“73%dropinforeignworkers'complaints”http://mail.bruneitimes.com.bn/news-national/2011/08/09/73-drop-foreign-workers-complaints#sthash.GE2q88Qx.MvFXtMzc.dpbslastaccessedJuly201619BruneiGovernmentStatues,“Workmen’sCompensationAct(1957http://www.agc.gov.bn/AGC%20Images/LAWS/ACT_PDF/cap074.pdflastaccessedinJuly2016
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percapita.Asacomparisonthemaximumcompensationfordeathand100percentpermanentdisability,
isUS$154,225andUS$201,631respectivelyinnearbySingapore.
DespitetheexistenceoftheWorkmen’sCompensationAct,therearecomplaintsofinjuredworkersbeing
unable toobtain compensation. The SoutheastAsianWomen’sCaucusonASEAN reported6 that “…in
practice,someemployersmanagetoskirtthelawmandatingthemtoprovideforthehealthneedsoftheir
domesticworkers,includingcompensationforinjuriessufferedinthecourseoftheiremployment.Oneof
the Filipino domestic workers interviewed said she was unable to get compensation for an injury she
sufferedwhilecleaningheremployer’scar;theinjuryeventuallydisabledoneofherhands.Heremployers
broughthertothehospitalonlyforfirstaidtreatmentandrefusedtoshoulderfurthertreatment.”
A key strength of the Department of Labour procedures is the requirement for workers to sign their
contractsbeforeaDepartmentofLabourofficer.Thishelpstoavoidcontractsubstitutionaftertheworker
has arrived in Brunei. It does not, however, prevent differences in employment terms from those the
workeragreedtointhecountryoforiginandinBrunei.Thereappearstobenopracticallegalrecoursefor
workerswhopaidhighrecruitmentfeestoobtainhighersalaryjobsonlytofindthetermsoftheircontract
reduceduponarrivalinBruneiexceptcommonlaw,whichistooexpensiveaprocessformigrantworkers.
There appears to be little protection for domestic workers under the law, except for theWorkmen’s
Compensation Act, which as Southeast AsianWomen’s Caucus on ASEAN reports,may not be wholly
enforced.
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MigrantWorkerExperienceswithRecruitmentFees
Reports of migrant worker experiences with recruitment fees come mainly from interviews in local
newspapersandnewspapersinmigrantworkers’countriesoforigin.TheBruneiCouncilonSocialWelfare,
SolidaritasPerempuan,Women’sLegalandHumanRightsBureau(WLB),Inc.andSoutheastAsiaWomen’s
CaucusjointlypublishedastudyontheMigrationofDomesticWorkersfromIndonesiaandthePhilippines
inBruneiDarussalam.
OriginandDestinationRecruitmentFees
Themagnitudeofrecruitmentfeeschargedbyrecruitmentagenciesdependsonthecountryoforiginof
themigrantworker.WorkerswhocomefromcountriesfurtherawayfromBruneiappeartopayhigher
recruitmentfees.AnexampleofhowfeesaredistributedisdescribedbyarecruitmentagencyinBrunei.
The agency reported that Indonesian agents were charging between $1,800 (US$1,385) to $2,400
(US$1,847) for each domestic worker. The Brunei agent in turn charges the employer over $3,000
(US$2,309)tomakeaprofit20. Therecruitmentagencywentontosay“If itcosts$2,200(US$1,693) to
bringonein,thenthecustomerwillenduppaying$3,000(US$2,309)andabove.Outofthesay$3,000,
$1,200(US$924)willeventuallybepaidbythemaid,$1,000(US$770)willgototheIndonesianagency,and
weare leftwith$800(US$616)asprofit.”The$1,200(US$924)recruitmentfeebornebythedomestic
worker was deducted from monthly salaries through the duration of the contract. The Indonesian
Governmenthasregulationsthatcurrentlycapthemaximumcostforhiring–whichincludestraining,flight
ticketsanddocumentprocessingat$1,200(US$924)forBrunei.TheHeadoftheLabourStandardsand
EmploymentAgencyDivisioninBruneisaidthatundertheEmploymentOrder,2009,onlyhalfofaworker’s
monthlysalarycouldbedeductedtopayrecruitmentfeesinBrunei.AformercounsellorofProtocoland
ConsularAffairsattheIndonesianembassydisagreedthiswassoinpractice.Hesaidthatalthoughthis
provisionislaidoutundertheEmploymentOrder2009,manyemployersdeductmorethanfiftypercent
of domestic worker’s salary and the recruitment fees recovered were $2,500 (US$1,924) to $2,900
(US$2,232)21.
20AaronWong,BruneiTimes,March14,2016,“ManpoweragentsupsetovercostofhiringIndonesianmaids”http://m.bt.com.bn/news-national/2016/03/14/manpower-agents-upset-over-cost-hiring-indonesian-maids#sthash.mxHPfpmg.dpuflastaccessedinJuly2016last21RachelThien,BruneiTimes,October26,2015,“Nomorethan50%canbedeductedfromamaid’ssalary”http://www.bt.com.bn/news-national/2015/10/26/%E2%80%98no-more-50-can-be-deducted-maid%E2%80%99s-salary%E2%80%99#sthash.CfB6gjt6.dpuflastaccessedinJuly2016
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InaseparateBruneiTimesarticle22,theIndonesianembassywasquotedassayingtherewereover30,000
domesticworkersfromIndonesiaworkinginBrunei.TheIndonesianGovernmenthadsettheminimum
salaryforadomesticworkerinBruneiat$350(US$269)amonthbuttheembassysaidtheyhadreceived
somereportsfromIndonesiandomesticworkersaboutemployerandemployeehavingsideagreements,
andthesalaryendsupbeingonly$200(US$154)or$250(US$192)permonth.
A study by the Southeast Asia Women’s Caucus concluded that all Indonesian and Filipino domestic
workers interviewed for their study reported that employers in Brunei exact payment for these costs
throughsalarydeductions.Thestudysaidthepracticewasclearlyonerousconsideringthatanemployment
contractwasonlyfortwoyears.Thestudywentontosaythatitwasalsocommonfordomesticworkers
not to be informedof the actual amounts deducted from their salary. Theywere only told that these
deductionswererepaymentsforthecostsincurredinprocessingtheiremploymentinBrunei6.Contract
substitutionandheftysalarydeductionstorepayhighrecruitmentfeesweresomeofthemostcommon
complaints cited by Indonesian workers in a meeting with the Indonesian president when he visited
Brunei23in2015.
“Duringaquestionandanswersession,awomansaidtheburdenofrepayingrecruitmentfees—thatcan
runashighas$2,000(US$1,539)—wastoomuch,whensheonlyearnedasalaryofafewhundredamonth.
Sheaskedthepresident to look intoregulationof Indonesianemploymentagencies,andtostandardise
recruitment fees and employment contracts to avoid putting unnecessary financial burden onmigrant
workers.
SeveraldomesticworkersspoketoTheBruneiTimesabouttheprevalenceofcontractsubstitution,where
theyarepromisedhigherpayandweeklyrestdays,butonce inBrunei,amendmentsaremadetotheir
salarypackages,oftenwith$50(US$38)to$100(US$77)less.“
Highrecruitmentfeesarenotjustconfinedtodomesticworkers.TheBruneiTimesreported24thatfour
Bangladeshimenpleadedguiltytothechargeofwrongfullyconfininganagent.Theagencymanreceived
$29,400,whichwasmeant tobeused toobtain visas for thedefendant’s relatives inBangladeshwho
wantedtoworkinBrunei.Hisco-defendanthadpaid$26,000totheagent’sbusinesspartnerwhohadhad
22SallyPiri,RachelThien,BruneiTimes,March122016,“Indonesia:Maidsget$350ornoapprovalofcontracts”http://www.bt.com.bn/news-national/2016/03/12/indonesia-maids-get-350-or-no-approval-contracts#sthash.fEfpTJpE.dpuflastaccessedinJuly201623Quratul-AinBandial,BruneiTimes,Feb92015,“Jokowimeetsmigrantworkers,discusseslabourissues”http://www.bt.com.bn/news-national/2015/02/09/jokowi-meets-migrant-workers-discusses-labour-issues#sthash.JRUMNs9V.dpuflastaccessedinJuly201624BruneiTimes,11December2015,“Bangladeshispleadguiltytowrongfuldetention”http://www.bt.com.bn/news-national/2015/12/11/bangladeshis-plead-guilty-wrongful-detention#sthash.qLxB33dU.dpbslastaccessedinJuly2016
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beensenthomebytheBruneiauthorities.Thedefendantsadmittedthatdesperationtogettheirmoney
backledthemtocommittheoffence.
Inmanyinstances,thepromisedvisasareobtainedbutthemigrantworkerarrivesinBruneitofindthat
promisedsalarieswereimaginaryandtheyhadfallenforabaitandswitchscam.TheBangladeshDailyStar
reported25thestoryoftwomigrantworkerswhoreturnedfromBruneiempty-handed.
“WepaidTk4.5lakhto5lakh(US$6,350)eachforthevisaofagardeningjobinBruneitotheagencieswith
thepromiseofamonthlysalaryof$400equivalenttoTk30,540(US$387).
"However, we were given jobs of day labourers for only Brunei dollar 254, equivalent to Tk 14,288,”
(US$181)JewelRana,oneofthecheatedworkerstoldTheDailyStar.
Atfourphases,atotalof34BangladeshiswenttoBruneithroughtheseagencieslastFebruary.Ofthem,
atotalof30migrantshadtoreturnhomewhileonlyfourarestillinBrunei.Thecheatedworkershadto
workasdaylabourersinsteadofgardeningjobs.
“Wehadnoovertimealthough theagencies toldusat least twohoursofovertimewouldbeprovided.
Besides,wehadnoweeklyleave,”allegedJewelwhohailsfromFaridpur.
Several times, they approached their Brunei employer about their contractual rights but were denied
outright,hementioned.
TheworkersalsoapproachedtheBangladeshHighCommissioninBruneitoresolvetheirproblems.
Upontheembassy’sintervention,theBruneiemployeragreedtogivethemweeklyleavebutdeclinedto
increasetheirsalaries.
“Wehadtoworkfor15to16hoursdaily.Whenthecompanyrejectedourdemandforincreasedsalary,we
requestedthentosendusbackhomebuttheydeclinedtodothat,”saidRamzan,anotherreturneefrom
BruneihailingfromBrahmanbaria.
So,theworkersleftthejobfromApril5andrequestedtheHighCommissiontoarrangetheirrepatriation,
headded.
TheBangladeshmissionthenarrangedtheirairticketstosendthembackhome.“
ThestoriesfitwhatVeritécallsthe“hiringtrap”.AworkerseeksoutarecruitertohelpfindworkinBrunei.
Thelabourbrokerorrecruiterchargesforrecruitment,travel,andvisa.Thefeesareexorbitant-someare
legalandsomearenot.Theworkerborrowsmoney,acquiringdebt.Theworker travels toBrunei.The
workerispaidlessthanwhatwaspromised.Theworkerisforcedtoworklonghoursorreturnhomeand
faceadebtcollector.Theloansmeantheworkercannotescapetheconsequencesofcrushingdebt.
25StarOnlineReport,BangladeshDailyStarMay142015,“TwomigrantworkersreturnfromBruneiempty-handed”http://www.thedailystar.net/top-news/penniless-they-return-brunei-82268lastaccessedinJuly2016
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BruneiEmploymentandMigrantWorkerTrends
Brunei’sGDPstoodatUS$16.7billionin2014.63.3%oftheGDPwascontributedbytheoilandgasindustry.
Crude oil, LNG andmethanol account for 94.5% of Brunei’s exports. Oil production has been steadily
declining.Itstoodat165,873barrelsperdayin2011anddeclinedto126,425barrelsperdayin2014.GDP
growthhasmirroredthedeclineinoilproduction.RealGDPgrowthstoodat3.7%in2011anddeclinedto
-2.3%in2014.ThedeclineinoilproductionandlowerglobaloilpriceshasimpactedGovernmentrevenue.
Brunei’sgovernmentcarriedasurplusofUS$1billioninthefirstquarterof2013onrevenueofUS$2.6
billion. Inthefirstquarterof2015,thegovernmentrecordedadeficitofUS$631milliononrevenueof
US$910million26.
WiththedeclineinGDPandrevenuethegovernmenthastakenstepstoreducethenumberofforeign
workers.Withinoneyear,fromJuly2014toJune2015,10,772foreignworkerquotasissuedtocompanies
thatwereunusedwerewithdrawn27.InMay2014,theActingCommissionerofLabourannouncedthatthe
Government was planning to have private sector employers pay levies of up to $960 (US$739) when
employingaforeignworker.Thelevyontheemploymentofforeignworkerswouldbeimposedonatotal
ofninetypositionsunder the fivebusinesssectors:wholesaleandretail trade (16posts), transport (28
posts), hotel and restaurant (34posts), support services (eight posts) and InformationCommunication
Technology (four posts). The amount of the levy would depend on the number of employees in the
companyandtheratioofforeignworkerstolocals28.
Afterthequotaswereremovedandforeignworkerleviesannounced,thegovernmentannouncedaspecial
permissionlicense29thatwouldsignificantlyreducethetimeitwouldtaketorecruitforeignworkersinthe
serviceindustry.Theseseeminglycontradictorypoliciesreflectthegovernment’sneed,ononehand,to
findemploymentforitsyouthandontheotherhand,tomeetitsobjectiveofdiversifyingBrunei’seconomy
andmakingitlessreliantontheoilandgassector.Inordertodiversifyitseconomy,itneedstoattract
foreignanddomesticinvestmentinnewexportindustriesandhavepoliciesthatencourageproductivity,
economicopenness30whichintheshorttermmeansmoreforeignworkers.
Irrespectiveofthedirectionthegovernmenttakes,theneedformigrantlowskilledanddomesticworkers
26Departmentofeconomicplanninganddevelopment,August27,2015,“BruneiDarussalamrecenteconomicperformance”27DanialNorjidi,BorneoBulletin,July31,2015“Quashedforeignquotasboostlocalemployment”http://borneobulletin.com.bn/quashed-foreign-quotas-boost-local-employment/lastaccessedinJuly201628SallyPiri,BruneiTimes,May292014,“Foreignworkerlevycangoupto$960”http://www.bt.com.bn/frontpage/2014/05/29/foreign-worker-levy-can-go-960#sthash.88BWS2pq.dpbs29SitiHajar,BorneoBulletinJanuary23,2015,“NewchangeinLabourpolicy”http://borneobulletin.com.bn/new-change-labour-policy/)lastaccessedinJuly201630WorldTradeOrganization,December19,2014,“TradePolicyReviewreportbyBruneiDarussalam”https://www.wto.org/english/tratop_e/tpr_e/g309_e.pdflastaccessedinJuly2016
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isexpected to remain.YoungBruneians tend toprefergovernment jobsas theyareperceived tooffer
betterjobsecurity,highwagesandbenefits31.Privatesectoremployersstillprefertohireforeignworkers
astheyareregardedasmorereliableandmorecommittedthanmanyBruneians,whowouldleaveassoon
astheyfindagovernmentjob32.
AsanASEANmember,Bruneihasendorsedprogrammesthatpromoteorprotectmigrantworkerrights.
ThisbeganwiththeVientianeActionProgramin2004;andatthe12thASEANsummitinCebu,Philippines
in January 2007, the ASEAN Heads of State adopted the ASEAN Declaration on the Protection and
PromotionoftheRightsofMigrantWorkers.TheDeclarationmandatesASEANcountriestopromotefair
andappropriateemploymentprotection,paymentofwages,andadequateaccesstodecentworkingand
livingconditionsformigrantworkers.HavingadoptedthisDeclaration,ASEANisnowatthejunctureof
definingaregionalregulatoryframeworkformanagingmigration.AllASEANmembersarealsoboundas
signatoriesand/orstatepartiestotwolegallybindingtreaties–theConventionontheRightsoftheChild
(CRC)andtheConventionontheEliminationofAllFormsofDiscriminationAgainstWomen(CEDAW)6.
TherearechallengestobeovercomebeforeacomprehensiveagreementbyASEANmemberstatescanbe
madeastheorigincountriesaspireforalegallybindingregional“agreement”butothermostlydestination
countriesarebargainingfornon-legallybindingguidelines.Fundamentaldifferencesbecomeroadblocks,
likethedefinitionandscopeofmigrantworkers,whichhadresultedinfouryearsofdeadlock33.
Brunei also has bilateral discussions with countries of origin on improving migrant worker working
conditions,althoughtheydon’tseemtomakemuchprogress.AmeetingtodiscussaMemorandumof
Understanding (MOU) between Brunei Darussalam and the Republic of Indonesia pertaining to the
recruitmentofIndonesianworkerswasheldin2013inBruneiandafollow-upmeetingwasscheduledfor
November2015 in Indonesia34.At timeofwriting, therewasnoannouncementofanagreementbeing
signed.
While forced labour and human trafficking were seen as shared problems within ASEAN nations,
destinationcountriesareperceivedasreluctanttodiscusssuchmatters.Origincountriesthereforehave
totakeunilateralmeasurestocontinuetoimprovemechanismstoholdrecruitmentagenciesaccountable
31BorneoBulletin,January21,2015,“Weneedforeignersbuthireonlydeserving”http://borneobulletin.com.bn/need-foreigners-hire-deserving/lastaccessedinJuly201632Employersstillprefertohireforeignworkers,August18,2015http://www.bt.com.bn/news-national/2015/08/18/employers-still-prefer-hire-foreign-workers#sthash.rlkwqtrz.dpbslastaccessedinJuly201633SinapanSamydorai,ASEANCivilSocietyConference(ACSC)/ASEANPeople’sForum,March22,2014“IsASEANclosertolegalprotectionoftherightsofmigrantworkers?”http://aseanpeople.org/is-asean-closer-to-legal-protection-of-the-rights-of-migrant-workers/lastaccessedinJuly201634AmandaYap,AdlienaHKamaludinBrunei,BruneiTimes,October11,2015,“Indonesiatomeetonlabourcooperationnextmonth”http://www.bt.com.bn/news-national/2015/10/11/brunei-indonesia-meet-labour-cooperation-next-month#sthash.WTXW6AtO.dpuflastaccessedinJuly2016
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fortheiractions35.Someoftheseunilateralactionshaveresultedinlowerdemandformigrantworkers
fromtheorigincountriesmakingchanges.
InthecaseofthePhilippines,thedecisiontoraisethemonthlyminimumwageforFilipinomigrantworkers
inBrunei to$520 (US$400)causeda23percentdecline in thedemandfordomesticworkers fromthe
Philippines.ThePhilippineSecretaryofLabourandEmploymenttoldreportersthatdespitethedeclining
demandforFilipinoworkersoverseas,theminimumwagewillremainatitscurrentrateinordertoprotect
workersagainstexploitation36.
WhilethegovernmentofBruneiistryingtoreducethenumberofmigrantworkers,itisexpectedthatthe
demandforlow-skilledanddomesticmigrantworkerswillremain.Thecurrentpushbythegovernment
andBruneiansisforhigherskilledjobs.Theredoesnotappeartobeanyattempttoreininpaymentof
recruitment feesbyworkersexcept throughongoingdiscussionswith thegovernmentof Indonesiaon
signingaMOU.
35GMANewsOnline,November19,2014,“ASEANnationscomparenotesonprotectingwomenmigrantworkers”http://www.gmanetwork.com/news/story/388870/news/pinoyabroad/asean-nations-compare-notes-on-protecting-women-migrant-workers#sthash.HhV6iGDm.tg1Ihbjy.dpuflastaccessedinJuly201636ZafirahZaili,BruneiTimes,August28,2015,“DemandforFilipinohelpersfallsduetominimumwage”http://m.bt.com.bn/news-national/2015/08/28/demand-filipino-helpers-falls-due-minimum-wage#sthash.MIMYsQLr.dpuflastaccessedinJuly2016
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ConclusionsandRecommendations
Itappearsthe“hiringtrap”formigrantworkersinBruneiwillcontinueforsometime.Highmigrantworker
salaryexpectationscoupledwithhighrecruitmentfeesandhighdebtfollowedbylowactualsalaries in
destinationcountriescreatean impossiblesituationforthemigrantworker.Thebehavioural influences
thatestablishandreinforcethesituationareunchanged.Fortheemployer,worker-fundedrecruitment
feesmean lowercost,higherprofitsand increasedcompetitivenessandtheredonotappeartobeany
negativeconsequences.Fortherecruitingagencies,worker-fundedrecruitmentfeesmeanlowprices,and
amoreattractiveproductforemployers.Theyalsomeanhighersalesandprofitsandtheredonotappear
tobeanynegativeconsequences.FortheBruneigovernment,worker-fundedrecruitmentfeesmeanlower
costsforbusinessesandagain,theredonotappeartobeanynegativeconsequences.Themigrantworker
whosufferstheconsequenceshasnovoiceorabilitytoenablechange.Itisnotsurprising,therefore,that
thegovernmentdoesnotsetanexpectationthatrecruitmentagencyandemployersshouldstopworker-
fundedrecruitmentfees.
Thepushforremovingworker-fundedrecruitmentfeesinBruneilieswiththeGovernmentofBrunei’slong
termgoalforthecountryasspeltoutinWawasanBrunei2035(BruneiVision2035).Thelongtermgoalis
toturnBruneiDarussalamintoanationwidelyrecognized37for:
• “the accomplishments of its well-educated and highly-skilled people as measured by the
highestinternationalstandard;
• qualityoflifethatisamongthetop10nationsintheworld;and
• dynamic and sustainable economywith income per capita within the top countries in the
world.”
Oneofeightapproachesidentifiedtomeetthisgoalis:
“Aneconomicstrategythatwillcreatenewemploymentforthepeopleandexpandbusinessopportunities
withinBruneithroughthepromotionofinvestment,foreignanddomestic,bothindownstreamindustries
aswellasineconomicclustersbeyondtheoilandgasindustry”.
Athreattothisstrategyofattractingforeigninvestmentwouldbeanegativereputation.Allegationsof
forced labour and human trafficking can present serious threats to brand value and the country’s
reputation. InBrunei, recruitersandrecruitmentagencieschargemigrantworkers feesfor recruitment
servicesthat induce indebtedness. Theneedtorepaythedebtmakesmigrantworkersvulnerableand
oftendrivesthemtoacceptdifficultorexploitativeworkingconditions.Companiesdonotwanttobeseen
toinvestincountriesthathavedubiouslabourandhumantraffickingrecords.Protectingmigrantworkers
37BRUNEIVISION2035-WAWASAN2035,TheEmbassyofBruneiDarussalamtotheUnitedStates.http://www.bruneiembassy.org/brunei-vision-2035.htmllastaccessedinJuly2016
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RecruitmentCosts–Brunei,April2017 Page19of25
isnotjustaboutforeignindividualsandtheirgoals.Migrantworkersareindispensabletothefunctioning
oftheBruneieconomy.Whilesomeworkhasbeendonetoprotectmigrantworkersandimproveworking
conditions,morehastobedonebyemployersandthegovernment,inparticular,tostopthechargingof
workerrecruitmentfeestoworkersandbreakthisperfidiousbusiness.
Brunei’ssmallsizeoffersthecountrythepossibilityofmovingtotheUSTraffickingVictimsProtectionAct
(TVPA) Tier 1 from its current Tier 2 ranking with less resources and effort than it would take larger
destinationcountriestodoso.Forexample,ninety-twopercentofitsexportsaregeneratedbyjusttwo
employers rather than the hundreds or thousands of companies in larger countries. It is easier to
implement change in two companies than in hundreds or thousands of companies. The following are
recommendations to stopworker- funded recruitment fees. They are not comprehensive but they do
require commitment fromkeyemployers, theGovernmentofBrunei andmajormigrantworkerorigin
countries. They start by setting new expectations of government, employer and recruitment agency
behaviourwithregardtomigrantworkerrecruitmentfeesandrights.Therecommend-ationsstartwith
theonesforthosewiththemostresourcesinthecountrytomakechangesandforthosewhowillbenefit
mostfromthechanges.
Employers
Companiesandemployershaveapivotalroletoplayinthefightagainsthumantrafficking,inBrunei.They
arewell-placedatanumberoflevelstoprovideeffectiveandsustainedaction:forexample,(1)intheir
ownoperations;(2)inthecommunitieswheretheydobusiness;(3)alongsidetheirsuppliersandbusiness
partners38.Inrecentyears,manyobservershavenotedthatbusinessengagementisanessentialaspectof
global anti-trafficking campaigns, and this extends to tackling unethical recruitment in supply chains.
Principlesstatethatcompaniesshouldadheretointernationalstandardsonhumanrightsincountriesin
whichnational law isnot in compliancewith these standards,meaning that companies shouldprohibit
recruitmentpracticesandfeesthatviolateinternationalstandardsacrosstheirsupplychains3.
Thedrivetoendthechargingofrecruitmentfeesformigrantworkerstotheworkersthemselvesshould
be ledby the two largest privateoil and gas companies inBrunei. Together, they account forover 92
percentofexportsandhavethehighestnumberofemployees,contractors,sub-contractors,andvendors.
They both have international shareholders from whom they are likely to face new expectations that
recruitment and employment conditions in the production of their goods complywith internationally-
agreed human and labour rights standards. The following recommendations for these companies are
38AbolishingSlaveryandItsContemporaryForms.2002.Weissbrodt,DavidandAntislaveryInternational.OfficeoftheUnitedNationsHighCommissionerforHumanRights.http://www.ohchr.org/Documents/Publications/slaveryen.pdflastaccessedinJuly2016
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RecruitmentCosts–Brunei,April2017 Page20of25
adaptedfrom“AnEthicalFrameworkforCross-BorderLaborRecruitment39”,byVeritéandManpower
Group.
• The companies shouldhave aCodeofConduct committing to theprotectionofworkers in all
phasesoftheiroperations,andrecognizedistinctchallengesandresponsibilitiesrelatedtocross-
borderrecruitment.
• The Code references and reflects the principles elaborated in key international agreements
including:theUNUniversalDeclarationonHumanRights,UNHRCGuidingPrinciplesforBusiness
andHumanRights,andILOConventionsonCoreLabourStandardsincludingILOConvention95of
1949,theProtectionofWagesConvention,whichprohibitsalldeductionsfromworkers’wages
intendedtodirectlyorindirectlyobtainorretainworkers’employment.
• ThescopeoftheCodeshouldincludethecompanies’globaloperatingunits,globalsubsidiaries,
andfullglobalsupplyandrecruitmentchains.
• The Code should be supported by an institutional structure and written procedures for
enforcement,monitoringandreporting,includingappropriatemeasuresrelatedtocross-border
movementofrecruits.Inparticular,theprinciplesintheCodeshouldbe:
• communicated to all employees, partners, vendors, contractors, clients (employers,
jobseekersandworkers)and
• externalstakeholders,
• includedinemploymentcontractsatalllevels,and
• includedinbusinesscontractsatall levels.TheCodeand/oritssupportingdocumentation
should provide for corrective actions for non-compliance, establish sanctions where
appropriate, and adopt standards and timelines for continuous improvement to bring
agenciesintocompletecompliance.
• TheCodeshouldestablishgrievancechannelsandmechanismsforcross-borderrecruits,including
hotlinesandconfidentialreporting,inallcountrieswheretheCompanysourcesorplacesrecruited
workers. It creates documented procedures for investigation, reporting, mitigation, and
remediationofviolations,includingprotectionforwhistleblowers
• ThecompaniesshouldhaveamechanismforregularassessmentofCodecompliance including
reportingtoExecutiveManagement.
39VeritéandManpowerGroup.2012,“AnEthicalFrameworkforCross-BorderLaborRecruitment:AnIndustry/StakeholderCollaborationtoReducetheRisksofForcedlaborandHumanTrafficking”http://www.verite.org/sites/default/files/ethical_framework_paper_20120209_PRINTED.pdflastaccessedinJuly2016
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TheGovernmentofBrunei,ThePhilippines,IndonesiaandBangladesh
Bruneibenefitsfromhavingasmallernumberofmigrantworkerswhencomparedtootherdestination
countriesintheregioneventhoughthenumberofmigrantworkersconstitutesalargerproportionofits
employedworkforce.Thecombinationofthetwoestablishedfactsmeansthatitmaybeeasiertomake
significantchangestoBrunei’smigrantlabourpracticesthaninmoreheavilypopulatedcountries.Thevast
majorityofthepopulationliveintheBrunei-Muaradistrict,wherethecapitalofBruneiissited,whichalso
makesexecutingchangeseasier.TheGovernmenthastakensomekeystepstoprotectmigrantworker
rightssuchashavingmigrantworkersbebriefedbyaDepartmentofLabourofficeronthecontentsoftheir
contractandhavingthemsignthecontractintheofficer’spresence.OtherkeyactionstheGovernment
mightconsiderare:
1. RatificationofUNandILOinstrumentsthatgovernrecruitmentandtreatmentofmigrantlabour
2. Nationallaw,regulationanddataanalysis
3. Reviewofhowworkerscanobtainaccesstojusticeinpractice.
RatificationofUNandILOtreatiesthatgovernrecruitmentandtreatmentofmigrantlabour
BruneishouldconsiderratifyingtheILONo.181,knownasthePrivateEmploymentAgenciesConvention,
which will assist with establishing international standards for the regulation of private employment
agencies to ensure fair recruitment practices, and prevent human trafficking and other forms of
exploitation.Thisconventionestablishes,inArticle7,that“Privateemploymentagenciesshallnotcharge
directlyorindirectly,inwholeorinpart,anyfeesorcoststoworkers.”Inaddition,Article8statesthat“A
Membershall,afterconsultingthemostrepresentativeorganizationsofemployersandworkers,adoptall
necessaryandappropriatemeasures,bothwithinitsjurisdictionand,whereappropriate,incollaboration
with other Members, to provide adequate engage in fraudulent practices and abuses.” While the
Conventionisapositiveadvanceandcouldgoalongwayinpreventingdebtbondagelinkedtorecruitment
fees,BruneishouldconsiderratifyingILOConvention189of2012onDomesticWorkerswhichrequires
that signatories ensure that private employment agencies do notmakedeductions from thewages of
domestic workers. Brunei should also consider ratifying ILO Convention 95 of 1949, the Protection of
WagesConvention,whichprohibitsalldeductionsfromworkers’wagesintendedtodirectlyorindirectly
obtainorretainworkers’employment.
ThecompletionofthenegotiationofanMOUbetweenIndonesiaandBruneishouldbeexpedited.The
GovernmentsofIndonesiaandBruneishouldmakethedraftingprocessoftheMOUopenandparticipatory
by involving civil society organizations andmigrant domesticworkers6. Brunei should consider aMOU
betweenBruneiandtwootherorigincountriesformigrantlabour,thePhilippinesandBangladesh.The
MOUshouldincludeagreementstoinvestigateandprosecutethefullchainoftrafficking,agreementsor
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RecruitmentCosts–Brunei,April2017 Page22of25
arrangementstoconductjointproactiveoperations,investigations,andprosecutionsandopenchannels
ofcommunicationandadatabasetoidentifyRecruitmentagenciesthatarepartofatrafficking-in-persons
network.
Privateemploymentagenciesshouldbeobligedtoprovidemigrantswithinformationontheprocedures
forfilingcomplaintsaspartofthepre-departuretraininginorigincountries.Inaddition,theDepartment
of Labour should provide this information as part of orientation training during the contract signing
process3.
Nationallaw,regulationandinstitutionalmechanisms
Bruneishouldconsiderenactinglawsandregulationsthatrequire:
NoFeesforWorkers6
• Workersmayincursomecostsassociatedwiththeireligibilityforthejob(e.g.,trainingcourses)or
for items thatwill become their personal property (e.g., identity documents such as passports).
However,anycostsassociatedwiththeirrecruitmentoncetheyhavebeenformallyhiredaretobe
bornebytheemployer.
• Onceaworkerhasbeenhired,theagencymustnotchargeanyfees;all feesassociatedwiththe
worker’srecruitmentanddeploymentaretobebornebyemployers
• Theagencymustnotrequireworkerstopostabond,incashorinkind,forreimbursementatthe
endoftheworker’scontract
• Workersshouldbeinformedoftheirrighttorecruitmentwithoutfees
Transparencyinhiringprocess6
• Recruitmentagenciesmustprovideaccuratedetails,inwriting,onthenature,scope,andconditions
ofworkforeveryemployeehired
• Employmentcontractmustbeprovidedinalanguagetheworkercanunderstand,andtheworker
mustbeprovidedwithahardcopyofthesignedcontract
• Ifchangesarerequiredforthetermsofthecontract,theemployeemustbeinformedandgiventhe
opportunitytoconsenttoordeclinethechangeswithoutpenaltyorthreatofpenalty
DataAnalysis
Brunei parties should conduct and support quantitative and qualitative research, data collection and
analysis to identify theproblemsandneeds facedbymigrantworkers ineveryphaseof themigration
processinordertopromotetherightsofmigrantworkersandformulaterelevantpolicies.
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RecruitmentCosts–Brunei,April2017 Page23of25
Accesstojustice
Migrantworkersshouldhaveeasyproceduralaccesstoafairhearingandreceiveafairandjustremedyif
theirrightshavebeenviolated.Protectionofrightsmustcontinuethroughallstagesofthelegalprocess,
fromreportingacrimetotheauthoritiestofollowingtheorderofaremedybytheDepartmentofLabour
or court to make certain that it is enforced. Migrant workers are often fired by employers for filing
complaintswithGovernmentofficialsorexternaladvocacygroupslikeNGOs.Terminationofemployment
results in theendingof theemploymentpass,which is thebasis in lawfor themigrant right tostay in
Brunei.Filingacomplaintpromptsactionbytheemployerthatmakesthemigrantcomplainantsubjectto
immediatedeportation.Thisistheriskthatforeignworkerswillnormallyhavetofaceandthatdetersthem
from lodging a formal complaint against their employerswhich should be addressed. The government
should consider allowingmigrantworkers to change employers in Brunei whichwill help remove this
deterrencetoseekingredressforgrievances.
Accesstojusticedependsonthemigrantworker’sconfidenceinthejusticesystem.Keyelements40the
governmentshouldconsidertoprotectmigrantworkerrightsare:
• Legalawareness
AremigrantworkersfamiliarwiththeBruneiLabourCourtprocess,lawsetc.?Dotheyknowwhat
evidence they need to keep to support their claims? Can they easily obtain copies of their
recruitmentagreement,employmentcontract,insurancecard,andotherdocumentsneededto
pursueclaimsforredress,andeliminateopportunitiesforcorruptionorobstructionbyrecruiters,
brokersorinsurers?
• Legalaidandcounsel
Aremigrantworkersgivenlegalaidandcounseltohelpthempresenttheirclaim?
• Adjudication
Istheprocessopenandfair?Aresomelawsthatimpactmigrantworkersenforcedwhilelawsthat
impactemployersarenot?
• Enforcement
Isenforcementofremediesundertaken?Remediesareuselessiftheyarenotenforced.Ensure
adequateauthoritytoenforcejudgments,andimprovetheefficiencyofcourtadministrationand
management.Considertheneedforsufficientauthorityfor judges,AssistantCommissionersof
Labourandenforcementagents toenforce judgments, includingauthorities for issuing interim
orderstofreezeassets
40UnitedStatesInstituteofPeace,“NecessaryCondition:AccesstoJustice”http://www.usip.org/guiding-principles-stabilization-and-reconstruction-the-web-version/7-rule-law/access-justice
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RecruitmentCosts–Brunei,April2017 Page24of25
• Civilsocietyoversight
AretheDepartmentofLabour’sprocessestransparent;arestatisticsmadeavailabletothepublic?
Arecasesandtheirresolutionrecordedtopromoteconsistencyofdecisionsandtoprovideabasis
forappealtotheCommonLawsystem?
The above recommendations are by nomeans comprehensive but they should create awareness and
acceptanceofresponsibilitybyemployersforhowtheirgoodsandservicesaremadeanddelivered.Inthe
realmofworkerprotections,theseeffortstakeaccountnotonlyofworkingconditionsinworksites,but
alsooftherecruitmentandhiringpracticesthatprecedetheemploymentofworkers.Theleadershipof
Brunei Darussalam in this area will speed up the implementation of the ASEAN Regional Framework
Instrumentwhichwouldcreateanenvironmentwheretherightsofworkersareenforced,lawsandpolicies
areharmonizedwithcore international labourstandards,andsocial justiceassured forallworkersand
theirfamilies.Employers,governmentsandotherswithaninterest inpreventinghumantraffickingand
slaverywillrecognizethevulnerabilityofmigrantworkerstoworker-fundedrecruitment-feeforcedlabour
andseektodetectandremediatethehiringabusesthatcreatethisvulnerability.
Page 25
Thegreatmajorityofmigrantworkerspaylargesumsofmoneyinorder
to obtain jobs in other countries. The costs, often exorbitant, leave
workers debt-ridden and in a more vulnerable position to pernicious
labourabuse. AtTWC2,werecognisetheconsequencesofrecruitment
costsandtheurgentneedtoeliminatesuchfees.
This report ispartofa seriesofpapersanalysing thepolicies invarious
countries regulating recruitmentcosts.Through thisevaluativeprocess,
we hope to be able formulate effective policy recommendations in
reducing the recruitment costs of workers who come to Singapore.
–
TransientWorkersCountToowww.twc2.org.sg5001BeachRoad,#09-86GoldenMileComplexSingapore199588
[email protected]
ThefulllistofourcountrybriefsandotherTWC2reportscanbefoundat:http://twc2.org.sg/category/articles/research/
TWC2RecruitmentCostsResearchWorkingGroup