Marketing TUI | Theme | | Page 1 Britannia Training Pilot Accreditation Course Colin Budenberg
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Marketing TUI | Theme | | Page 1
Britannia Training Pilot Accreditation Course
Colin Budenberg
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Starting Point
NOTECHS?
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Starting Point
NOTECHS?
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Line Training Captains Think…
They don’t know what they are looking for
They don’t know much about CRM
CRM is about being nice !
They can’t do facilitation
Hardly
Surprising !!
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Line Pilots Think…
The Good News81% expect debriefing on CRMOnly 4% find CRM debriefs stressful
The Bad News67% worry CRM assessments are subjectiveOnly 11% think CRM is debriefed well
Hardly
Surprising !!
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Training Pilot Courses
TRE
Standardisation
Course
CRM Ground
Instructor
Technical Ground
InstructorTRE
Line Training
Captain
CRM / HPL CourseTRI
Classroom Skills CourseTRI CourseRHS Seat
Conversion
CORE / Accreditation Course
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Course Aims
Fit what the Trainers Need:
Develop intuitive training skillsGive advanced CRM knowledgeAssessment skills / Consistent markingDebriefing and feedback Skills
Course / Instructors must role model
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Successful Ingredients:
Thought provokingRelevant Includes new knowledgeInvolving Avoids anything naff!
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Course Content
Day 1: Pilot TrainingDay 2: Skills ListDay 3: Training RolesDay 4: Practical Exercises
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End result
Course approvedCRMIEs & CRMIs in placeCourses happeningWell receivedIts making an impact
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Closing Thought…
‘The best payback to an airline –is the development of trainers’
NASA
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