GROUP 1 : Abhishek Khanna Atiqul Haque Devika Mathur Disha Bansal Rohan Tayal Sanchit Jain Vidhu Garg PRESENTATION ON
GROUP 1 :Abhishek Khanna Atiqul Haque Devika MathurDisha Bansal Rohan Tayal Sanchit Jain Vidhu Garg
PRESENTATION ON
The Clorox company• Major Manufacturer & marketer of water purifiers, laundry additives and cleaners•85% of Clorox brands first or second in their categories
•Tried to build dominant brands & pursued international expansion
The Brita company• Brita GmbH, headquartered in Germany, made water filtration products
• In September 1988, Clorox formed a subsidiary, Brita USA, the sole US distributor of Brita Products
Need for water purifiers• Growing concern in 1990s over the safety of tap water
• Polls found that 47% of the people didn’t want to drink water straight from the tap
• Sales of bottled water grew rapidly
The Product1.Two compartment pitcher 2.A replaceable filterBenefits• Filtered water tasted better
• Did not deposit scale when boiled
• Extracted harmful heavy metals
Filters required replacement every two months or after filtering 40 gallons of water and sold in packs of 1,3 or 5.
Product life cycle: Brita Pitcher
• As per the product life cycle theory, the Brita pitcher was in the Maturity stage.
• There was a slowdown in sales growth. 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998
0
500000
1000000
1500000
2000000
2500000
3000000
Sales of Brita Pitcher systems and filtersSystems Filters
Unit Sales
Growth in Product Sales• INITIAL STAGE• Deficit spending strategy–Initial sunk cost > revenues from sales
GROWTH STAGE•Pitcher sales led to a flow of filter sales•Enjoyed customer loyalty + bought for gifting purposes•By 1999 – Brita held 70% of $350M retail water purification industry
Faucet mounted filter industry–PUR introduced Faucet
Mounted filters–Faucet-Filters in Growth Stage – growing demand
–With P&G taking over PUR, the company could pose a serious threat to Brita
–Brita in fear of losing market share owing to growing popularity of faucet-mounted filters
Pitchers v/s Faucet-filtersPITCHERS FAUCETS-FILTERS
Usually stored in refrigerators, so provided cold water
No cold water
In areas with hard water – only pitchers could remove hardness
Faucets filters could not remove hardness
Could not screen micro-organisms Finer filters that could screen micro-organisms
Water tasted crisper, with lower pH Water tasted less crisper
Costs 15-20 cents per gallon Costs half, as filter lasted longer
SWOT AnalysisSTRENGTH
–Established brand –Owns 70% of market share–Loyal customer base ; repeat customers with replacement filters
–Wide array of filtration products
–Only BRITA is perceived to improve the water’s taste
–Large retail distribution system; presence in multiple channels
–(“’Class to mass”)
WEAKNESS
• Possible cannibalization effect of faucet mount purifiers
• No first mover advantage to PUR with faucet mounts
• Requires sunk costs in promotion and innovation
• Slowing growth in product market
SWOT Analysis
OPPORTUNITY
• Younger generation (HEALTH CONSCIOUS) more likely to use pitchers and households likely to use faucet mounts
• Faucet mounts introduction increase the chances of buying a Brita line product
THREATS
• PUR about to merge with P & G, could become market leader in faucet purification
• Entrance of new competitors to the market; pitcher prices may drop
• PUR has 74% of total faucet mounts sales
Dilemma1) Focus on the pitcher/filter
market• Building the existing base of Pitchers
• Encourage installed base to buy more filters
2) Enter into the faucet market
• Only faucet-mounted
• Both pitcher and faucet markets
Option 1
Market Penetrati
on
Product Developme
nt
Market Developme
ntDiversification
Existing New
Existi
ngNe
w
PRODUCT
MARKET
1-a: Expansion by New Customers
PROS• Already Established and Successful Product in Market
• Scope of increasing customer base as only 1 out of 7 households use pitchers currently
CONS• Forfeit the opportunity to gain market share in Faucet Filter Market
• Inefficiency in germ removal being targeted by competitors
1-b: Expansion by Increased Usage
PROS• Scope of increasing filter as average usage is 2.5 filters per year only and it can be increased to 4-5 filters per year
CONS• Gain small profit from filter sale but lose out on profits from Faucet Filter sales
Option 2
Market Penetrati
on
Product Developme
nt
Market Developme
ntDiversification
Existing NewEx
isti
ngNew
PRODUCTMARKET
2-a: Faucet Only Option
PROS• Opportunity to tap into an emerging market
CONS• Significant up-front costs
• Battling strong competitor with a large grasp of the market
• Completely disregard the currently profitable product
2-b: Both Faucet & Pitcher
PROS
• Obtain a significance presence in both markets
• Increase overall revenue
CONS
• Potential product cannibalization
• Deficit Spending
Product Life Cycle ComparisonWith Faucet, Clorox can aim to capture market for taste as well as health
M 1 (Taste) M 2 (Health)
P1 (Pitcher)
P2 (Faucet)
P3 (Bottled water)
0100020003000400050006000700080009000
1992 1994 1996 1998 2000 2002 2004 2006
Total Annual Sale
s ('00
units)
Product Life Cycle
Total Pitchers Sales Total Faucet Sales
Scenario Analysis• Least loss is expected in scenario 7• Expect profits to come from sales of filters for
Brita’s tap-mounted Faucets• Expected annual sales of Faucet filters = 3 X
(Annual sales of Faucet) Scenario
1Scenario
2Scenario
3Scenario
4Scenario
5Scenario
6Scenario
7Scenario
8Scenario
9Scenario
10
total households (million) 75.86 75.86 75.86 75.86 75.86 75.86 75.86 75.86 75.86 75.86Consumer Advert. Low Low Low High High High Very High Very High High Very High
Distribution (% of market reached) 72% 72% 72% 72% 72% 72% 72% 72% 72% 72%
List price (accounts for 30% of sales) in $/unit 39.99 39.99 34.99 39.99 34.99 34.99 39.99 39.99 34.99 34.99
MAP (accounts for 70% of sales) in $/unit 34.99 34.99 29.99 34.99 29.99 29.99 34.99 34.99 29.99 29.99
Consumer promo & trade spend Low Low Low High High High High Very High Very High Very HighFeature price
reductions/competitive pricing High Low High High High Low Low Low Low High
Total sales (units)
3,40,000
3,50,000
3,95,000
9,70,000
11,25,000
11,60,000
12,05,000
12,45,000
13,50,000
13,95,000 Revenues from sale of faucets ($
million) 12.4 12.8 12.4 35.4 35.4 36.5 44.0 45.4 42.5 43.9 Cost /unit ($/unit) 15 15 15 15 15 15 15 15 15 15
Cost of faucets ($ million) 5.10 5.25 5.93 14.55 16.88 17.40 18.08 18.68 20.25 20.93 Consumer promo & trade spend ($
million) 5.2 5.2 5.2 9.1 9.1 9.1 9.1 13 13 13Consumer Advert. Spend ($
million) 5.4 5.4 5.4 11.1 11.1 11.1 15 15 11.1 15Feature price reductions ($
million) 2.3 1.8 2.3 2.3 2.3 1.8 1.8 1.8 1.8 2.3Royalty to Brita GmbH (3% of
Revenues) 0.37 0.38 0.37 1.06 1.06 1.10 1.32 1.36 1.28 1.32 Operating Profit ($ million) -5.97 -5.26 -6.76 -2.72 -5.01 -3.97 -1.32 -4.41 -4.91 -8.61
Final choiceBoth Pitchers and Faucet Mounts,
because• Faucets increased likelihood of buying products from Brita
• Perceived superior to pitcher in removing contaminants
• High Convenience• Half the Brita Pitcher owners who purchase filters would continue to use pitchers in conjunction
• Similar level of purchase intention for pitcher and filter
Value Proposition - Brita Faucets • Compact
• Filter replacement indicator
• Increased purity level through finer filters
• Lesser cost per glass
Set of promises
• Good taste• Economical (Exhibit 3) – • Bottled water – 0.68 USD/ gallon (minimum)
• Faucet water – 0.07 USD/gallon (minimum)
Differentiating from
competition
• Research results• Self evidence
Compelling evidence
•Segmentation:a)Demographic - Based on age (Exhibit 4)The concern level on household water quality is reducing with increase in age
b) Based on end usage (Exhibit 4)The customers can be divided on the following segments
.
Segmentation, Targeting, and PositioningAge Percentag
e18-24 89 %25-34 79 %35-44 79 %45-54 70 %55-64 59 %65 and above
56 %
Customer segments PercentageNever used purifying device 35 %
Bottled water users 38 %Systems(Pitchers/faucets) 38 %
Targeting and PositioningTarget Segments:a) Non-users Positioning – Economical, healthy & good taste.As per the exhibit 4, the %age of non-users is decreasing due to increasing awareness. Since, it has considerably low recurring cost & has Brita’s brand name, new users are likely to opt for Brita Faucetsb) Bottled Water users:Positioning – Low recurring cost + low kitchen space + Better Taste
POINTS OF PARITYBOTTLED WATER USERS
• LEVEL OF PURITY
FAUCET USERS
• COMPACTNESS• ENHANCED
PURIFICATION
POINTS OF DIFFERENTIATIONBOTTLED WATER USERS• ECONOMY
• CONVENIENCE
FAUCET USERS• TASTE
• BRITA’s BRAND VALUE
PRODUCT
• Brita pitchers and faucets• Advantages of pitchers: portable, eliminates hardness from tap water, tastes crisper• Advantages of faucets: filter lasts longer, cost per gallon is nearly half of that for pitchers, can screen microorganisms
PRICE
• Pitcher - $15.16 (initial system cost)• Faucet - $34.99 (initial system cost)
PROMOTION
• Pitcher - Increase advertising budget to increase market penetration
• Faucet - In introductory phase; hence heavy expenditure on advertising required, increase product awareness. Promotions should focus on taste as a satisfier
PLACE
• Pitcher – Class to mass strategy. ‘Class’ market in department stores. ‘Mass’ market in grocery stores, drug stores, club stores
Overall Strategy For Brita Pitchers and Faucets
• Class Mass StrategyPresent in Class, First in massBrita Faucet Ultra – 34.99 USD (present in department stores etc.)Brita Faucet – 39.99 USD (in retail stores such as Walmart & drugstores)
Red Ocean v/s Blue Ocean thinking
Final Product and Placement