Pick.Click.Give Bringing Staff and Volunteers into Pick.Click.Give
May 26, 2015
Pick.Click.Give
Bringing Staff and Volunteers into
Pick.Click.Give
Property of The Foraker Group 2013
Expectations of Time
• 30% Research
– Your Case
– Constituency identification
• 30% Relationships Building
– Education (mission connect)
– Communication
• 10% Request
– All ways: face-to-face, mail,
phone, web, events,
proposals
• 30% recognition / reporting
– Strategic and consistent
Relationship
Building
Request Recognition /
Reporting
Research
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Development is a Team Sport
• Raising philanthropic gifts is a team
sport that requires participation at
every level of the organization.
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Who Raises the Money
(Some Options) • Board of directors Governance and
Advisory – Board(s) as a whole
– Board Resource Development Committee • Various subcommittees of development committee
• Volunteers – Service on committees
• CEO
• Development staff
• All staff
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What Makes a Person Good at
Raising Money? (some options)
• Builds relationships (good listener) • Speaks from the heart, has commitment to
the organization (inspired by work and rooted in org. values)
• Able to communicate knowledgeably about organization
• Is honest • Demonstrated own financial commitment
to the organization • Willingness to ask • Others?
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What’s the Board’s Role in Fund
Development? 1. Governance/Administration
2. As Donors
3. As Development Volunteers
4. As Stewards of Organization’s
Future
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1. Governance/Administration
• Consider creating a governance section of your website where you can post your annual audit, 990s, etc. – Integrity
– Accountability
– Transparency
• Approve and align policies to match structure: – Gift Acceptance policy
– Investment policy
– Financial management oversight
• Consider other ways to show that the organization is a good steward of people’s money
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1. Governance/Administration
• Ensure fiscal integrity and health – Active Board
– Active Finance Committee
• Provide Leadership – Successful organizations have a
champion on the board who believes that fundraising is about mission-based relationships!
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2. As Donors
• Goal: 100% annual financial board giving
• Ask your board to model behavior by
using Pick.Click.Give as a tool for
their giving.
– Celebrate their participation!
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3. Development Volunteers
• Goal: 100% participation in raising
money
– There is a role for everyone in the
process
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Options for participation: • Call prospects/donors and ask them to use pcg for their
giving
– Develop a script for callers based on their story.
• The script should be short, as personalized as possible, (like
thanking for past donations) and ask them to take action through
pcg
– Ask each board member to know their own story about why
they give
– Have a list of common questions about your organization and
Pick.Click.Give., so callers have responses ready if needed.
– Be sure callers understand that people can go back online and
participate in Pick.Click.Give. after they filed for their PFD.
– Have a timeline for calls to be completed.
– Strive to not call during mealtimes, or too late at night.
– Be sure to thank people for their time.
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Options for participation:
• Include PCG in the whole teams’
electronic signature
• Add a PCG link to your homepage
• Promote through social media channels
• Include a story of impact in your next
newsletter
• Send a personalized note from a
member of your board to the 100 names
in your data base with the most potential
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Options for participation:
• Write a short notice on your
participation in Pick.Click.Give. and
send to everyone on your list.
– Describe the importance of their impact
on the organization
– Provide that web link www.pfd.alaska.gov
– Send via email and or snail mail, social
media
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Options for participation:
• Have the board and staff set a goal
based on dollars and/or the number of
donors.
– To set a goal, look at last year’s results.
– Publicize the goal with everyone that
works with or is solicited by your effort.
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4. Stewards of Organization’s Future
• Participating in Strategic, annual and
fund development planning and
approval
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People Are Successful in Raising
Money When: • We all agree that there is a place for
everyone at the table
– Draw on existing skills
• Tasks are small and easy
• Within comfort zone
• In time frame
• The expectation to participate is clear
• Have an impact on the organization- It can’t be about the obligation
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2013
Who else is on our team?
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Myth Busting
• Development staff, because it is their job, are more effective in asking. – Board members bring special passion and
perspective as a peer – they are more credible to many prospects because it is not their paying job
• Avoiding this mistake: – Volunteers/Board are just as effective
especially in a team – No matter how skilled the development officer
is, s/he should engage board members in certain asks
– Be confident that what a volunteer/board member represents is important to the donor
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Role of Staff & Consultants
• Empower volunteers (tools/ support)
• Lead while appearing to follow
• Provide opportunities for meaningful work
• Provide appropriate information
• Provide adequate orientation/training
• Provide job descriptions
• Provide evaluation/feedback
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What are you looking for on your
team?
• Evidence of shared values
• Existing relationship with the organization
• Skill set that fits organization’s need
• Someone willing to give the time/energy/financial resources
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Empowering the Volunteer
• Give them a job description.
• Make sure it’s a job are willing to
take.
• Provide orientation, training &
support.
• Thank them.
• Provide feedback and recognition.
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1/11/2014 Property of The Foraker Group 2006
Team Effort: Board/Volunteer and Staff BOARD/VOLUNTEER
• 100% participation – Strategy/Asks/Thanks
• 100% annual giving
• Draft/Approve/enact the plan
• Draft/Approve/enact policies
• Be a conduit- build relationships
• Keep mission, values focus
• Be an advocate
• Be an ambassador
• Have fun
STAFF • 100% participation
– Coordinate the efforts – Break tasks into doable pieces
• Staff -board committees • Draft/enact the plan • Implement policies • Create procedures • Be a conduit- build
relationships • Keep mission, values, focus • Be an advocate • Write copy (letters, grants,
acknowledgment, reports) • Maintain data • Keep it manageable • Keep it fun
For More Information
www.pickclickgive.org
Contact Us, Search function, information for donors and organizations
www.forakergroup.org [email protected]
(907) 743-1200 • toll-free (877) 834-5003
Educational Opportunities, Organizational Development, Shared Services, Advocacy
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