Bringing Person Centred Approaches Into Our Everyday Work Max Neill 2007.

Bringing Person Centred

Approaches Into Our Everyday

Work

Max Neill 2007

Before Person Centred Planning

? 

  After Person Centred Planning

Problems of PCP

• Skilled facilitators are thin on the ground

• Getting TIME to facilitate plans• Ownership of the plan• Services that value paper more

than real change in the person’s life• Focus on the person is lost in

between meetings

Too many plans

+not enough action

= Cynicism

Person Centred Thinking Tools

Core Duties

Zone of Judgement and Creativity

Not our job

Where do we put Person Centred Approaches Now?

Not our job

Zone of Judgement

and Creativity

Core Duties

“Someone else should do it”

“We think it’s great, and we’ll do it

whenever we have spare staff and resources”

“We have to find ways to build

Person Centred Approachesinto our everyday work”

SupportingDreams

Being “Mindf ul” & Recording Learning

Recognizing and Sorting I mportant To and I mportant For

& Finding the Balance Between Them

Defi ning Staff Roles and Responsibilities

Matching Staff and Those Using Services

Learning, Using and Recording Communication

Supporting Relationships, Community Connecting

•Learning Log•The 4 Questions•Working/ Not Working

Skills needed to support peopleSkills needed to support people

© The Learning Community for Essential Lif estyle Planning, I nc. 2006

Important To the person

Important Forthe person

What People Like and

Admire aboutthe person One Page

Profile

Building A One Page Profile

One Page Profile

What’s Working

What’s Not Working

Person’s Views

Families Views

Others Views

Using What’s Working/Whats Not WorkingTo Build on the One Page Profile

What’s Working

What’s Not Working

Person’s Views

Families Views

Others Views

ActionPlan

Further Thinking

Next Steps

I want more friendsI want more friends

We don’t properly understand how the person communicates with us

We don’t properly understand how the person communicates with us

We need to find the right kind of people to support the person

We need to find the right kind of people to support the person

Relationship Circle

Communication Chart

Matching tool

:

When this is happening(or has just happened)

……… does this

We think it means

And we do this

The context – what is happening outside the person In the environment What’s just gone on The ‘trigger’

The behaviour What others notice

Can be seen, heard and felt by others

What the behaviour means

What the feelings and emotions are Whats going on inside

What others should do in response What the person wants other people to do Or not do

Communication Chart

Matching Staff Supports

Skills NeededSupports Wanted

and Needed

Personality Characteristics

Shared Common Interests

Learning LogsDate Who

was there

What happened

What went well? What did you learn?

What did not go well?What did you learn?

Tools for building Person Tools for building Person Centered DescriptionsCentered Descriptions

Reputations

4 + 1 ?s

RitualsGood Day/ Bad Day

Learning Logs

Working/Not Working

Matching Staff

Communication

Chart

Relationship Map

Using staff matching in recruitment

Person Centred Reviews

Communication Charts

Replacing day notes with learning logs

Sorting Important To and Important For One Page Profiles

Positive and Productive Risk Assessment

WaysForward

Using doughnut and working/not working in supervision and staff meetings

Team plans and purpose statements

Learning Wheel

Person CenteredDescription

ActionPlanning

What needs to stay the same?What needs to change?

Implementation& Learning

PCT Tools

© The Learning Community for Essential Lifestyle Planning, Inc. 2006

“There’s no such thing in anyone’s life as an unimportant day”

Alexander Woolcott