Bring every citizen, school, business and administration on-line - quickly create a digitally literate and entrepreneurial Europe ensure an inclusive information.

• bring every citizen, school, business and administration on-line - quickly

• create a digitally literate and entrepreneurial Europe

• ensure an inclusive information society

Objectives

11

• address key areas of action at European level can make a difference

• collaborative efforts by Member States, Commission and private sector

• 10 key areas selected for action

How?

12

Action

1. European youth into the digital age

2. Cheaper Internet access

3. Accelerating e-commerce

4. Fast Internet for researchers and students

5. Smart cards for secure electronic access

13

Action

6. Risk capital for high-tech SMEs

7. eParticipation for the disabled

8. Healthcare online

9. Intelligent transport

10. Government online

14

European Environment Agency

e-Governmentin the

Environment Sector

European Environment Agency

Government Online Priorities

• Ensure easy access to at least four essential types of public data in Europe. –Define the pilot areas

• Ensure consultation and feedback via the Internet on major political initiatives.

• Ensure that citizens have electronic access to basic interactions.

European Environment Agency

Reporting Burden

• Each year, each member state has to provide 37,000 figures to various international environmental reporting systems, essentially answering that many questions.

• Only 17% of these figures are related to evaluating the effectiveness of any particular EU policy.

• There are 57 sectoral committees in the environment sector alone.

• Most of them have developed their own data collection and applications.

European Environment Agency

Currently: Ad-hoc Overlapping Data Exchange on Email, Floppy, Fax, Letter

EuroStat EC EEA OECD UNEP

NFP and other National Authorities

The Public and Decision-Makers

ETC

DG

DG

NRC

EuroStat EC EEA OECD UNEP

NFP and other National Authorities

The Public and Decision-Makers

ETC

DG

DG

NRC

European Environment Agency

2001: From Data Exchange to Information Provision

EuroStat EC EEA OECD UNEP

NFP and other National Authorities

The Public and Decision-Makers

ETCDG

NRC

DG

EIONETServer

European Environment Agency

Trans-parency:

Vertical Portals

for Known User

Communities

European Environment Agency

EIONET Links with

Other Networks

European Community Clearing-House Mechanism under the Convention on Biological Diversity is hosted on EIONET

European Environment Agency

Lessons Learnt in e-Community Building

European Environment Agency

General Success Factors in Network Building

• It is easy to start a network, but difficult to keep alive

• Build the organisation and technology hand in hand: Managers must understand technology and technologists must listen to users

• Understand users' contraints

• Respect rights of data custodians

• Provide opportunity -- the IS lives by opportunity

• Then, persistence

European Environment Agency

Building Institutions

• Network organisations can not be managed – but they can be led

• Network organisations are normally based on voluntary cooperation – motivated by opportunity

• By nature, network organisations are slow – a top down drive difficult to create

• The traditional approach for defining user needs first and then finding technological solutions does not normally work

• Demonstration, interaction, and iteration works

• Spread of best practice works, make the best the norm

• Providing a political forum works

European Environment Agency

Building Network Infrastructure

• Model the organisational network in technological infrastructure – ownership

• Build services that provide opportunity

• Learn how to build on each others' work

• Build infrastucture – open interfaces

• Build gateways – navigate by metainformation

• Allow contributions – build dialogue and platform for opportunity

• Personalise and integrate

• Don't build applications – build infrastructure

European Environment Agency

Building Content Value Chains for Communities

• Information society consists of communities (i.e., networks of people and organisations)

• Content can not be the same for all

• We have tried mass personalisation: How to define Special Interest Groups without excessive fragmentation? What is the critical mass?

• Personalisation via community portals

• Involve content publishing expertise in all teams

• Avoid information overload

• Key in value chain: From information exchange to information provision

• When is information sustainable?