Brilliant CVs CDI WORKSHOP2105 · Brilliant CVs Dr Jim Bright Bright & Associates Visiting Professor University of Derby ... on your CV • (and also for the ... Reason: My writing
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
The seven job advertisement interrogation questions
1.What don’t you understand about the job ad?
2.What type of industry/company is it? What’s happening in the company or industry? Is it restructuring or expanding? Does it operate with low overheads and high profit margins?
3.What is the main purpose of the role being offered?
4.Why is this role important to the company? How will this role affect the company’s bottom line?
5.What types of skills do they want? What other skills might be needed given the job’s purpose?
6.What types of personal qualities do they want? What other personal qualities might be needed, given the job’s purpose?
7. What types of knowledge/training do they want? What other knowledge or training might be needed, given the job’s purpose?
• Energetic: I am a person who is always on the go, as I am involved in a number of activities. These range from academic to work related to sporting, particularly team sports. I am an outgoing person and enjoy being an active member of numerous clubs and associations.
• Organisation skills: As a person who is involved in many different activities, I have developed excellent organisation skills to ensure that I plan my time effectively. This enables me to achieve maximum output in minimum time, as well as handle a number of activities.
• Greg,Gail, David,Angela, Graham, Liz, Brian, Meg, Ian, Robyn, Paul and Toni were planning to go on holiday together. Greg wanting to go biking in Cornwall, but Graham wanted to visit Stirling, while Meg wanted to go to Bournemouth. Liz wanted to go to France, and Angela wanted to go to Italy. Eventually they compromised and went to Milton Keynes.
I am really good at customer service. I think that customer service is really important. It is important that customers are served well and their needs are met. I have done customer service training and want to continue to keep my skills up in this important area. If customers don’t get service they don’t come back. In my current role we always put the customer first.
I’m great at customer service. I always try to understand the customers needs. Two weeks ago a customer was complaining that their appliance had slipped. My task was to understand whether or not the customer had received our on-site training in how to stop the appliance vibrating at the wrong time. She was unaware of this training service, but indicated that she was willing to try it. I organised trainers to visit same day. The result was her appliance stopped slipping and she wrote to us praising us for our helpful and prompt service. I’m always looking to give great customer service.
“My government is the best this country has had because the economy is in such good shape. For instance inflation and interest rates are at record lows. This is a testament to my government being the best ever”
Applying Star PrepsPoint I am really good at customer service.
Reason This is because I always go the extra mile to understand the customers needs and then I try my hardest to meet their expectations.
Evidence
SituationFor instance two weeks ago I had a customer come into our store who was complaining that their
appliance had slipped
Task
I decided quickly that my task was to understand whether or not the customer had received our on-site training in how to stop the appliance vibrating at the wrong time. . It turned out that she was unaware of this training service, but indicated that she was willing to try the training before
returning the appliance.
Action So I organised for our trainers to visit her later the very same day.
Result The result was her appliance stopped slipping and wrote to us praising us for our helpful and prompt service.
Point This is a good illustration of my commitment to outstanding customer service.
What if I have had gaps in my education or career?• Either do not explain and refrain from organising your resume
around dates
• Use only years – not precise dates
• Explain the gaps in a succinct positive manner
• Johnson (2011) - found no negative impact of a gap for entry level positions
• “The overarching theme in traditional resume-building literature is that people who are active—volunteering, playing sports, or having hobbies—benefit greatly from adding these activities to their resumes; however, our research suggests these activities have a marginal impact at best”pp324 Jnl Career Development