BRIDGING THE GAP Jacqueline Del Bravo Clinical Care Coordinator
BRIDGING THE GAP
HepatitisWA E: [email protected]
Felicia Bradley Marketing & Resources HepatitisWA
Felicia Bradley Marketing & Resources HepatitisWA
Felicia Bradley Marketing & Resources
Jacqueline Del Bravo
Clinical Care Coordinator
I respectfully acknowledge the traditional custodians of this land and pay my respects to elders past, present and future.
• Marginalised people.
• Currently not enough GPs prescribing
• To take the pressure off the tertiary clinics,
• To keep in-line with evidence based research and the state strategies.
WHY DO WE NEED A DEEN CLINIC?
What makes us different
• Flexibility
• Support/care coordination
• Our NSP
• Our Clinical Staff
• Capacity to mentor
• Being the leading community agency in WA for hepatitis
Why Clients Chose our Clinic
• Word of Mouth
• GP referral
• Bulk Billing
• Reduced waiting time
• Feel respected, not judge and comfortable
HISTORY
• Commenced in September 2016
• 1 GP and 1 gastroenterologist one clinic each a fortnight.
• 2 nurse clinics per fortnight
• Second GP commences in January 2017
Challenges
• Setting up the clinic without additional funding
• Managing our own expectations
• Encouraging GPs to treat
• Not allowing the clinic to overwhelm the organisation
Patients Treated
• We have prescribed treatments to 65 patients
• 28 currently on treatments
• 30 completed
• 15 at SVR = cured
• 4 patients stopped early
• 3 patients haven’t filled their prescriptions
• 40 working towards going on treatments
Demographics
• 72% Male
• 26% Female
• 2% Transgender
• 16% < 35 years of age
• 84% > 36 years of age
• 9% are Aboriginal
• 17% are culturally & linguistically diverse
• 3% of people have spontaneously cleared
CLIENT FEEDBACK
I am a 52 year old female. I have had the Hep C virus since I was 18years old. I have lived with the virus and the stigma that goes with it for 34 years. I come across the Deen clinic in Northbridge and decided to try the new treatment. The staff there are the most amazing people I have come across in the medical field. That includes all of the staff from reception to the Specialists. I was thrown back by all the lovely attention I received and what's more it was all free! The best clinic I have ever walked into. The treatment was successful and I did not get one side effect at all throughout the whole 12 weeks. I followed instructions properly all the way through. I received calls from the clinic to see how I was going and they assured me if I ever wanted someone to talk to they would always be there. Thankyou to you all as this experience has been life changing for me. Happy Anonymous Female