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BRIDGING THE GAP Jacqueline Del Bravo Clinical Care Coordinator
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BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

Mar 31, 2018

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Page 1: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

BRIDGING THE GAP

HepatitisWA E: [email protected]

Felicia Bradley Marketing & Resources HepatitisWA

E: [email protected]

Felicia Bradley Marketing & Resources HepatitisWA

E: [email protected]

Felicia Bradley Marketing & Resources

Jacqueline Del Bravo

Clinical Care Coordinator

Page 2: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

I respectfully acknowledge the traditional custodians of this land and pay my respects to elders past, present and future.

Page 3: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

• Marginalised people.

• Currently not enough GPs prescribing

• To take the pressure off the tertiary clinics,

• To keep in-line with evidence based research and the state strategies.

WHY DO WE NEED A DEEN CLINIC?

Page 4: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

What makes us different

• Flexibility

• Support/care coordination

• Our NSP

• Our Clinical Staff

• Capacity to mentor

• Being the leading community agency in WA for hepatitis

Page 5: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

Why Clients Chose our Clinic

• Word of Mouth

• GP referral

• Bulk Billing

• Reduced waiting time

• Feel respected, not judge and comfortable

Page 6: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

HISTORY

• Commenced in September 2016

• 1 GP and 1 gastroenterologist one clinic each a fortnight.

• 2 nurse clinics per fortnight

• Second GP commences in January 2017

Page 7: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

Challenges

• Setting up the clinic without additional funding

• Managing our own expectations

• Encouraging GPs to treat

• Not allowing the clinic to overwhelm the organisation

Page 8: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

Patients Treated

• We have prescribed treatments to 65 patients

• 28 currently on treatments

• 30 completed

• 15 at SVR = cured

• 4 patients stopped early

• 3 patients haven’t filled their prescriptions

• 40 working towards going on treatments

Page 9: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

Demographics

• 72% Male

• 26% Female

• 2% Transgender

• 16% < 35 years of age

• 84% > 36 years of age

• 9% are Aboriginal

• 17% are culturally & linguistically diverse

• 3% of people have spontaneously cleared

Page 10: BRIDGING THE GAP - ww2.health.wa.gov.auww2.health.wa.gov.au/~/media/Files/Corporate/general documents... · BRIDGING THE GAP HepatitisWA E: ... land and pay my respects to elders

CLIENT FEEDBACK

I am a 52 year old female. I have had the Hep C virus since I was 18years old. I have lived with the virus and the stigma that goes with it for 34 years. I come across the Deen clinic in Northbridge and decided to try the new treatment. The staff there are the most amazing people I have come across in the medical field. That includes all of the staff from reception to the Specialists. I was thrown back by all the lovely attention I received and what's more it was all free! The best clinic I have ever walked into. The treatment was successful and I did not get one side effect at all throughout the whole 12 weeks. I followed instructions properly all the way through. I received calls from the clinic to see how I was going and they assured me if I ever wanted someone to talk to they would always be there. Thankyou to you all as this experience has been life changing for me. Happy Anonymous Female

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