Brian Powyer 1/2/07 NSW Department of Education and Training Web Filtering 2007 NSW Department Of Education And Training OVERVIEW WEB FILTERING 2007 REGIONAL COMPUTER CO-ORDINATOR SESSIONS March 2007
Brian Powyer 1/2/07 NSW Department of Education and Training Web Filtering 2007 NSW Department Of Education And Training OVERVIEW WEB FILTERING 2007 REGIONAL.
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Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
NSW Department Of Education And Training
OVERVIEW WEB FILTERING 2007
REGIONAL COMPUTER CO-ORDINATOR
SESSIONS
March 2007
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
PRESENTATION
• Background• Duty of Care• Web Filtering• DET Policies related to Web Filtering• Web Filtering Team• Features of UNISYS Smartfilter• Smartfilter Categories• Category Matrix• Blocked Site Messages• Web Filter Request• Web Filter Process• Final Message• Questions
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
• Primary School Principal (23 Years)• Executive NSWPPA (10 years)• Relieving Superintendent of Schools• Assistant Director Curriculum K-12• Manager Web Filtering
• Member BOS Curriculum Committee• Chair APAPDC Professional Development Committee• Member Aboriginal Curriculum Consortium• Member NSW Environmental Education Council• Gifted and Talented Students Policy• Member K-4 Strategy Writing Team• Member Middle Years Strategy Writing Team• Co-ordinator State Curriculum Professional Development
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
DUTY OF CARE
Schools have a duty of care to ensure the safety of their students. This involves providing a safe physical and emotional environment for students. Risks to students that involve use of the Internet can generally be considered foreseeable risks of harm or injury, which schools have a duty of care to take steps to prevent.
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
DUTY OF CARE
Will my child be protected from viewing inappropriate material?
Yes. The NSW Department of Education and Training manages web filtering to reduce the risk of students viewing inappropriate material on web sites, such as pornography.
Is my child's privacy protected?
Yes. Your school or TAFE policy on student access to the internet makes it clear that:
– personal information and information that could result in a student being identified will not be revealed
– personal account details remain confidential.
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
WEB FILTERING
Web filtering technologies prevent access from a computer to particular types of internet content. The Department actively uses filtering technologies to prevent access to material that can damage the network or degrade performance significantly.
Web filtering technologies are also used to restrict access to material which is considered inappropriate based on its subject matter, for example, depictions of violence and pornography.
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
DET POLICIES RELATED TO WEB FILTERINGList of DET policies currently used to set criteria for web filtering;
• Code of Conduct: https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/conduct/PD20040020_i.shtml
• Use by staff of Employer communication devices: https://detwww.det.nsw.edu.au/policies/staff/ethical_behav/comm_dev/PD20020024_i.shtml
• Internet and Email services - Acceptable usage for schools: https://detwww.det.nsw.edu.au/policies/general_man/general/accep_use/PD20020046_i.shtml
• Policy for protecting children and young people: https://detwww.det.nsw.edu.au/policies/student_serv/child_protection/prot_children/PD20020067_i.shtml
• Controversial Issues In Schools• https://detwww.det.nsw.edu.au/policies/curriculum/schools/
cont_issue/PD20020045_i.shtml • Copyright: Podcasting In Schools• https://detwww.det.nsw.edu.au/policies/administrative/legal/
copyrt_podcast/PD20060355_i.shtml
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
Code of Conduct• 59.2 Limited private use of employer communication
devices (eg computers, telephones, fax machines, e-mail, Internet, pagers but not mobile phones – see below) by the staff member is approved, provided the use is infrequent, brief and involves minimal cost, and does not interfere with the performance of work. Such use must not involve activities that might be questionable, controversial or offensive. This includes:
• gambling • accessing chat lines not associated with work • transmitting inappropriate jokes • accessing Web sites containing pornographic material or
images of nudity or sending such material by e-mail • the sending of frivolous programs or mail • excessive use of the Internet • unauthorised use of the Department’s e-mail distribution lists • down loading or transmitting large files (greater than 2 Mb)
not associated with work • collecting personal information not relevant to the functions
of the Department.
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
TAFE Secondary Primary
Experienced Teachers Curriculum Advisers
Senior Analyst
Learning Systems
UNISYSTechnical Support
State SiteManager Learning Systems
Project Officer School
ImplementationSupport
TAFE Implementation
Manager &BusinessAnalyst
Team LeaderIT Help Services
IT SolutionsManager
ManagerSchool
ImplementationSupport
Smartfilter
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
CURRENT FILTER SYSTEMS
MCI
VERIZON
SCHOOLS
CORPORATE STAFF
TAFE INSTITUTES
UNISYS
SMARTFILTER
SCHOOLS
TAFE INSTITUTES
CORPORATE STAFF
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
UNISYS SMARTFILTER
• 72 categories for website placement
• 23 globally blocked categories
• Additional 25 partially blocked categories (students)
• Currently nine custom allow categories
• Each category specifically defined
• Each category can be flexibly allocated across groups:
• Schools and TAFE
• Students and Staff
• Allocated to each grade level in schools
• Global Allows/Global blocks – applied across all user
groups
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
UNISYS SMARTFILTER
• Custom categories – allow blocked sites with
particular merit to be made available to various groups
• Allows blocking/unblocking of single pages/links from
with a site
• Inherited allocations
• Prevents duplications of site into blocked or
unblocked categories
• Allows possible re-categorisation of sites if believed
to be incorrect
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
• Alcohol• Anonymizers• Anonymizing Utilities• Art/Culture/Heritage• Auction• Business • Chat • Computing/Internet • Consumer Information • Criminal Skills • Dating/Social • Drugs • Education/Reference • Entertainment/Recreation• Extreme • Finance • For Kids • Forum/bulletin boards • Gambling • For Kids
• Forum/bulletin boards • Gambling • Gambling Related • Game/Cartoon Violence • Games • General News • Government/Military • Gruesome Content• Hacking • Hate Speech• Health • History • Humor • Instant Messaging • Internet Radio/TV • Job Search • Malicious Sites • Media Download
• Messaging • Mobile Phone
SMARTFILTER CATEGORIES
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
• Moderated • Non-Profit Orgn• Advocacy Groups • Nudity • P2P/File Sharing • Personal Network Storage • Personal Pages• Phishing• Politics/Opinion • Pornography • Portals Sites• Profanity • Provocative Attire • Religion /Ideology • Remote Access • Resource sharing• School Cheating Info• Search Engines • Sexual Materials• Shareware/Freeware
• Shopping/Merchandizing• Spam Email URls • Sports Spyware• Stock Trading • Streaming Media• Technical/business Forums • Text/Spoken Only • Tobacco• Travel • Usenet news• Violence (vi)• Visual Search Engine• Weapons • Web Mail• Web Phone
SMARTFILTER CATEGORIES
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
Alcohol This category includes URls that sell, promote, or advocate the use of alcoholic beverages, including beer, wine, and hard liquors.
Anonymizers This category includes URls that enable anonymous Web browsing through an intermediary to prevent unauthorized parties from gathering personal information, but also allow users access to any Web page and bypass blocking software. Pages that provide free proxy IP addresses are also included in this category.
Art/Culture/Heritage
Web sites in this category contain virtual art galleries, artist sites (including sculpture and photography), and other cultural topics, such as museums, ethnic customs and country customs.
Auction This category includes URls that offer access to online auctions. Online auctions are rarely monitored; therefore these sites may expose users to material that would otherwise be filtered under categories such as Pornography, Weapons, Nudity, or Violence.
CATEGORY SAMPLE
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
CUSTOM CATEGORIES
• Blocked Non Categorised Sites
• DET allowed art sites
• DET allowed Community pages
• DET allowed Forums Bulletin Boards
• DET allowed Personal Pages
• DET Allowed Visual Search Engines
• DET Blocked Video Upload Sites
• DET Paid Mail Sites
• TAFE Personal Network Storage
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
Category S 12 11 10 9 8 7 6 5 4 3 2 1 K T S S
Alcohol
B B B B B B B B B B B B B
Anonymizers L L L L L L L L L L L L L L L L
Art/Culture/Heritage
CATEGORY MATRIX
Not blocked for Staff or TAFE
but blocked for K-12 Locked for all groups
Open to all groups
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
Exact URL
Category
Further Information
Blocked Site Notification
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
NON DET MESSAGES
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
NON DET MESSAGES
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
NON DET MESSAGES
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
https://detwww.det.nsw.edu.au/helpdesk/filtering/filtering.html
WEB FILTER ONLINE REQUEST
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
https://detwww.det.nsw.edu.au/helpdesk/filtering/blockform.html
WEB FILTER ONLINE REQUEST
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
REQUEST ESSENTIALS
• Log requests through Helpdesk – not by email
• Online requests preferred – accuracy and details
• Provide:
– Accurate URL
– Email address
– Educational/management rationale
– Staff/Student access/block
• Check Blocked Site message – URL, category
• Respond to follow up request by “reply” email
• Reference follow up information with Case ID in “Subject”
Helpdesk 1800 338 483
https://detwww.det.nsw.edu.au/helpdesk/
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
WEB FILTER PROCESS
Client Logs
Request
Helpdesk – phone or online
Request LoggedRemedy
MemberWFT
Opens
Assigned to Web Filter Team
Request/Site considered (X3 members)
• Category
• Curriculum Relevance
• Child Protection
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
WEB FILTER PROCESS
Member Reassign(Manager)
ManagerDetermines
Action
Provide relevant comments
Provide recommendations
Based on advice of members
• Update UNIYSY/ MCI
• Seek further advice/support from extended team
• Notifies client of outcome – resolved/pending
• Request category change
• Finalise log
RequestClosed
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
A FINAL REMINDER
Web filtering alone is not a web safety solution. Schools are also required to implement ICT Acceptable Use Agreements for students, ensure appropriate supervision of students using the Internet and educate students to participate safely in a global information environment.
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
SUMMARY
• Background• Duty of Care• Web Filtering• DET Policies related to Web Filtering• Web Filtering Team• Features of UNISYS Smartfilter• Smartfilter Categories• Category Matrix• Blocked Site Messages• Web Filter Request• Web Filter Process• Final Message• Questions
Brian Powyer 1/2/07
NSW Department of Education and Training Web Filtering 2007
QUESTIONS
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