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© 2016 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved. For internal use only. Confidential and proprietary—may not be reproduced or distributed without the written permission of Starwood Hotels & Resorts Worldwide, Inc. BREAKING THE RULES OF LUXURY Anthony Ingham Global Brand Leader W Hotels Worldwide
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BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

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Page 1: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

© 2016 Starwood Hotels & Resorts Worldwide, Inc. All rights reserved. For internal use only. Confidential and proprietary—may not be reproduced or distributed without the written permission of Starwood Hotels & Resorts Worldwide, Inc.

BREAKING THE RULES OF LUXURYAnthony InghamGlobal Brand LeaderW Hotels Worldwide

Page 2: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

BORN FROM THE CHAOS AND CULTURE OF NYC

Page 3: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

THE BEIGE AGE

Page 4: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain
Page 5: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain
Page 6: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain
Page 7: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

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Page 8: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

“Business travel got a lot more

interesting with the launch of

W hotels”

Page 9: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

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Page 10: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

BOLDLY COLORING OUTSIDE THE LINES OF LUXURY

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W COMMANDS LUXURY RATES

St Regis Ritz Carlton Luxury Collection W Hotels JW Edition

*Full Year 2016 Comp ADR

Page 12: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

TRADITIONAL & UNTRADITIONAL LUXURY COMPETITORS

COMPETITIVE LANDSCAPE

Page 13: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

MIXING LUXURY & VALUE BRANDSCOMPETITIVE LANDSCAPE

Page 14: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

AND LUXURY IS A DANGEROUS WORD.

COMPETITIVE LANDSCAPE

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W SITS ALONGSIDE LUXURY, NOT CONFINED BY IT

COMPETITIVE LANDSCAPE

Page 16: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain
Page 17: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain
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GLOBAL LUXURY LIFESTYLE ICON

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W PUNTA DE MITA MAY2016

WHAT’S NEXT IN 2017

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W BELLEVUEJune 2017

W TEL AVIVNovember 2017

W AMMANOctober 2017

W DUBAI – THE PALMDecember 2017

W SUZHOUJune 2017

W SHANGHAI – THE BUNDJune 2017

W PANAMAJuly 2017

2017 OPENINGS

Page 20: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

GLOBAL PIPELINEEAMEW TEL AVIVW AMMANW DUBAI, THE PALMW MILANW MADRIDW MUSCATW BELGRADEW ABU DHABIW SHARM EL SHEIKH

ASIA PACIFIC W SHANGHAIW CHANGSHAW CHENGDUW KUALA LUMPURW SUZHOUW PHUKETW BRISBANEW JAKARTAW SENYANGW XIAMEN

NORTH AMERICAW LAS VEGASW BELLEVUEW ASPENW PHILADELPHIAW LOS ANGELES – DOWNTOWN

LATIN AMERICAW PANAMAW KANAI RIVERIAW COSTA RICA

Page 21: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

W ESCAPES

Page 22: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

© 2014 STARWOOD HOTELS & RESORTS WORLDWIDE, INC. ALL RIGHTS RESERVED. FOR INTERNAL USE ONLY. CONFIDENTIAL AND PROPRIETARY—MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT THE WRITTEN PERMISSION OF STARWOOD HOTELS & RESORTS WORLDWIDE, INC.

CURRENT W ESCAPES

COMING SOON

W BALIW BARCELONAW GOAW FORT LAUDERDALEW LAS VEGASW KOH SAMUIW MALDIVESW PUNTA DE MITAW SINGAPORE – SENTOSA COVEW SOUTH BEACHW VERBIERW VIEQUES ISLAND

2017+W ASPEN

W ALGARVEW COSTA RICA

W DUBAI – THE PALMW KANAI (RIVIERA MAYA)

W SANYAW PHUKET

FOOTPRINT

Page 23: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

ESCAPES VIDEO

Page 24: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

A NEW WORLD OF LUXURY

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THE LUXURY INDUSTRY IS GROWING AT AN UNPRECEDENTED RATE, DRIVEN BY A RISING NUMBER OF GLOBAL CONSUMERS

ENTERING THE WEALTHY ELITE.

LUXURYTRAVEL BOOM

MILLIONAIRE BOOM

LUXURY IS BIG BUSINESS

THE UHNWI ERA

6.2% 52% $1tr 41%Amadeus’ Shaping the Future of Luxury

Travel report, 2016Boston Consulting Group’s Global

Wealth Report, 2016Bain & Company, 2015 Frank Knight’s Wealth Report, 2016

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THE TRAVEL INDUSTRY HAS BEEN SLOW TO REACT TO THIS DRAMATICALLY CHANGING LANDSCAPE.

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L’ORÉAL

PROFESSIONALPRODUCTS

CONSUMER PRODUCTS

L’OREAL LUXE

ACTIVE COSMETICS

THE BODY SHOP

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SWATCH GROUP

(FOCUSED ON WATCHES & JEWELRY)

PRESTIGE & LUXURY RANGE

HIGH RANGE

MIDDLE RANGE

BASIC RANGE

Page 29: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

VOLKSWAGEN

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LVMH

WINE & SPIRITS

FASHION & LEATHER GOODS

PERFUME & COSMETICS

WATCHES & JEWELLERY

SELECTIVERETAILING

OTHER ACTIVITIES

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34THE DIVERSE LUXURY TRAVELLER

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Page 36: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

LUX REBEL

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NEW/ NEXT IN AUSTRALIA

Page 38: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

MAP OF AUSTRALIA WITH PINS

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W BRISBANE

Opening January 2018

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W MELBOURNE

OPENING 2020

Page 41: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

TO WRAP IT UP…

Page 42: BREAKING THE RULES OF LUXURY - Tourism Australia€¦ · Amadeus’ Shaping the Future of Luxury Travel report, 2016. Boston Consulting Group’s Global Wealth Report, 2016. Bain

THAT’SIT

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