- 1. Breaking Barriers and Building Conversations: Helping ICT
Coordinators Facilitate Teacher Technology Adoption through
Awareness of the Concerns-Based Technology Adoption Model, with a
Particular Focus on the Prince Edward Island Situation
Dissemination of the Exit Paper for Masters of Education (IT) from
Memorial University by Mark Rooney
2. Outline Introduction Rationale The ICT Coordinator Barriers
to ICT Integration The CBAM Concerns About the Concerns-Based Model
Implementing an Innovation With CBAM Conclusion 3. Introduction Why
was this topic chosen? An area where personal improvement is needed
An area PEI STCs have not had training in Personal interest in the
STC role What is my hope for the project? Explore and discuss
issues about teacher technology adoption Consider the question: Can
awareness of this model help STCs do a better job with teacher PD?
4. Rationale for this Paper ICT Coordinators (on PEI, referred to
as STCs) There is benefit in having an in-house leader with both
technical and pedagogical skills (Marcovitz, 2000) PEI STC Roles
Roles and Responsibilities mirror other jurisdictions, with most
time spent on technical areas (Jones, 2004; Devolder, Vanderlinde,
van Braak, & Tondeur, 2010; Lai & Pratt, 2004) Expanding to
include teacher PD especially with integrated ICT curriculum
outcomes 5. Rationale (cont) Formal training on how teachers adopt
technology has not been provided for PEI STCs Concerns-Based
Adoption Model, designed for teacher development (Hord et al.,
1987), may provide awareness on how ICT coordinators can best help
teachers in technology training 6. The ICT Coordinator ICT
Coordinator implies a more substantial role than STC, which is part
of the challenge on PEI Coordinators have varying degrees of
abilities and time allotments for their duties; usually an add-on
to teaching duties (Lai & Pratt, 2004; Lynch, Hobbs, &
Hollanders, 1999) 7. The ICT Coordinator (cont) There is value in
helping teachers make better use of ICT, with the ICT coordinator
being in the best position to do so (Rodrguez-Miranda,
Pozuelos-Estrada, & Len-Jariego, 2014; McGarr & McDonagh,
2013) Can the ICT coordinator act more as a change-agent to support
teachers through the process of ICT integration? (Tondeur, Cooper
& Newhouse, 2010; Vanderlinde, van Braak, & Hermans, 2009;
Watson, 2006) 8. Barriers to ICT Integration DISCUSS: Can you
recognize barriers to teacher technology adoption in your role?
What might those be? 9. Barriers to ICT Integration (cont)
First-Order Barriers (Ertmer,1999) Equipment, time for training
teachers Overcome with financial and human resources Limited
benefit is gained by addressing these barriers alone (Tearle, 2003)
Second-Order Teacher confidence, beliefs, attitudes, and resistance
to change 10. Barriers to ICT Integration (cont) Even if equipment
is supplied (first- order barriers), teachers may not use it well
(Atkins & Vasu, 2000) Addressing second-order barriers focuses
less on the device and more on the mindset of the teacher As
teachers themselves, ICT coordinators are possibly in the best
position to assist colleagues with ICT integration 11.
Concerns-Based Adoption Model (CBAM) There is value in the ICT
coordinator being educated on change processes (Moursund, 1992)
CBAM is based on Fullers (1969) work on stages of beginning teacher
development The first focus is on self, then the task, then on
others (students or colleagues) During progress through an
innovation, teachers express various stages of concerns 12.
Concerns-Based Adoption Model (CBAM) DISCUSS: Can you recognize
teachers on your staff (or yourself!) with the following concerns
related to technology? 13. CBAM Stages of Concerns (Hord et al.,
1987) Stages Description of concerns 0 Awareness (self) The teacher
has little awareness or concern about the innovation. 1
Informational (self) The teacher may seek to gain more knowledge
about the innovation. 2 Personal (self) The teacher is concerned
with personal costs and how the innovation will conflict with what
they currently know or do. 3 Management (task) The teacher focuses
on the logistics of integrating the innovation into their job. 4
Consequence (impact) The teacher is concerned about how the
innovation will affect their students. 5 Collaboration (impact) The
teacher expresses concern about how they compare to their peers and
how they can work with others in relation to the innovation. 6
Refocusing (impact) The teacher is concerned about how they can
better implement the innovation. 14. Concerns-Based Adoption Model
(cont) These proven stages are applicable to anyone undergoing
change, including technology integration (Mann, 2006) These changes
apply to the individual and not all stages are always realized
(Hord et al., 1987) 15. Concerns-Based Adoption Model (CBAM)
DISCUSS: Can you recognize teachers on your staff (or yourself!)
with usage of technology in the following levels? 16. CBAM Levels
of Use (adapted from Hord et al., 1987) Levels Description of Use 0
Nonuse The teacher does not use or has no intention to use the
innovation. 1 Orientation The teacher may seek to gain more
knowledge about the innovation but has not decided to use it. 2
Preparation The teacher gets ready for the initial use of the
innovation. 3 Mechanical The teacher begins using the innovation
but often struggles with mastering tasks and has little time for
reflection. 4a Routine The teacher has integrated the innovation
and few changes are being made. 4b Refinement The teacher alters
the innovation to better suit their needs. 5 Integration The
teacher extends their implementation beyond their classroom to
collaborate and maximize the impact of the innovation. 6 Renewal
The teacher reevaluates the quality of use of the innovation and
explores new goals. 17. Concerns-Based Adoption Model (cont) As
with the stages of concern, progression through the levels of use
is a possibility, not an assumption (Anderson, 1997) Teachers make
specific decisions to advance through levels of use 18. CBAM
Diagnostic Tools CBAM relies upon the use of a change facilitator,
usually an individual in the building ICT coordinator is likely the
best candidate (Hord et al., 1987) The stages of concern and levels
of use together allow the change facilitator to measure teachers
perception and management of the innovation Stages of concerns can
be measured with individual interviews, open-ended question, or
questionnaire (Hord et al., 1987) Levels of use can be measured
with a formal chart and focused interview (Hord et al., 1987) 19.
CBAM Diagnostic Tools (cont) Some of this analysis requires
training and may not easily apply to PEI STCs Informal interactions
in the school play a valuable role, as well Awareness of teachers
concerns and usage will likely allows the ICT coordinator to better
prepare training opportunities 20. Concerns about Concerns Focuses
only on the negative concerns of the teacher, not on possible hopes
or aspirations about the innovation (Straub, 2009) Concerns of the
teacher may be overemphasized in comparison of the role they are
required to play (Buchmann, in Conway & Clark, 2003) 21. CBAM
Concerns (cont) ICT coordinators as change facilitators may be
perceived as being pro- technology or intimidating to work with due
to higher technology skills The change facilitator is highly relied
upon - considering the time- constraints already, this is an
inherent challenge 22. Possible Implementation Plan Using CBAM A
third component of CBAM is the Innovation Configuration, created to
suggest model exemplary usage (Hord et al., 1987) This framework
would first be designed by DEECD or ELSB personnel along with STCs
STCs then measure stages of concerns on each other to practice
using the material and rate their concerns relative to the
innovation 23. Implementation Plan Using CBAM (cont) STCs return to
their schools to informally interview individual teachers and/or
have them respond to an open-ended question STCs identify teachers
with high-level concerns and consider using them as secondary
change facilitators (Hord et al., 1987) Secondary change
facilitators can mentor colleagues within the school who are a
stage behind them 24. Implementation Plan Using CBAM (cont) STCs,
as change facilitators, research strategies for implementation
particular to the innovation Throughout the innovation, teachers
share concerns, successes, and solutions on a Board-based wiki to
support and enhance the levels of others (Ertmer, Addison Lane,
Ross, & Woods, 1999) Change facilitators periodically revisit
interview process to monitor progress (Hord et al., 1987) 25.
Implementation Plan Using CBAM (cont) DISCUSS: Does this
implementation seem workable? Are some facets unreasonable? What
considerations are more valuable than others? 26. Implementation
Plan Re-cap Innovation Configuration Map created STCs meet to gauge
each others concerns STCs gauge concerns of individual teachers in
their schools Secondary change facilitators are identified Ongoing
Teacher concerns and successes are shared on wiki STCs research
solutions on innovation STCs periodically revisit teacher concerns
27. Conclusion The CBAM may be a tool able to help PEI STCs create
a better awareness of the concerns of colleagues in the area of
technology PD In this busy role, any advantage is helpful when
trying to more efficiently create training opportunities This
presentation is also available online: 28. Recommended Reading
Hord, S.M., Rutherford, W.L., Huling- Austin, L., & Hall, G.E.
(1987). Taking charge of change. Alexandria, VA: Association for
Supervision and Curriculum Development. Moursund, D. G. (1992). The
technology coordinator. Retrieved from
https://scholarsbank.uoregon.edu/xml
ui/bitstream/handle/1794/3192/?seque nce=1 29. Recommend Reading
(cont) SEDL (2014). Concerns-Based Adoption Model (CBAM). Retrieved
from http://www.sedl.org/cbam/ Sugar, W. (2005). Instructional
technologist as a coach: Impact of a situated professional
development program on teachers technology use. Journal of
Technology and Teacher Education, 13(4), 547-571. 30. References
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http://openclipart.org/