Breakdown to Breakthrough. Driving Digital Transformation. Unilever Digital Masterclass.

@amanwhotweets

FROM BREAKDOWN

TO BREAKTHROUGH

WE LIVE IN INTERESTING TIMES.

TIMES OF INCREDIBLE CHANGE.

RETAIL TRANSPORT

TELECOMS BANKING

TRAVEL

HEALTHCARE

SOCIAL MOBILE

ANALYTICS CLOUD

CHANGE DRIVE BY NEW TECHNOLOGY.

@KPCB

CHANGE DRIVEN BY LOWER COSTS.

SMARTPHONE 2008 - 2013

BANDWIDTH 1999 - 2013

STORAGE 1992 - 2012

CHANGE DRIVEN BY CUSTOMER TASTES.

CHANGE DRIVEN BY NEW COMPETITORS.

CHANGE DRIVEN BY NEW COMPETITORS.

CHANGE THAT IS POLARISING INDUSTRIES.

THE STANDARD CHARTERED

DIGITAL STORY 2008 - 2014

2008JANUARY

MARKETS USERS REV. TXS NPS

2M 0 ~5M 427

33 7M 60M 100M 75

TRANSFORMING IN NUMBERS.

TRANSFORMING BY INNOVATING.

TRANSFORMING BY COLLABORATING.

TRANSFORMING BY ENGAGING.

TRANSFORMING OUR TALENT.

TRANSFORMING OUR BRAND.

WHAT IT TOOK

TO BECOME WORLD CLASS

PROCESSPURPOSE

PRODUCTIVITY PEOPLE

COMMUNICATE TO EVERYONE

2

SKATE TO THE PUCK (CLIENTS)

3

WAYNE GRETZKY ICE HOCKEY LEGEND

I skate to where the puck is going to be, not where it has been.

BE MISSION ORIENTED

1

PURPOSE

PURPOSE PROCESS

PRODUCTIVITY PEOPLE

Design is not just what it looks like and feels like. Design is how it works.

STEVE JOBSAPPLE

BUILD NEW PROCESSES &

RITUALS

2

DON’T FORGET THE BEAUTIFUL

BASICS

3

INVEST IN DESIGN LED

DEVELOPMENT

1

PROCESS

PURPOSE PROCESS

PRODUCTIVITY PEOPLE

Fear is the disease, Hustle is the antidote.

SWEAT THE SMALL STUFF

2

SHIP PRODUCT NOT IDEAS

3

TECHNOLOGY IS THE BUSINESS

1

PRODUCTIVITY

TRAVIS KALANICK UBER

PURPOSE PROCESS

PRODUCTIVITY PEOPLE

PEOPLE

Silicon Valley is a mindset, not a location. REID HOFFMANLINKEDIN

CONNECT

2

HAVE FUN

3

EMPOWER

1

THANK YOU!@amanwhotweets

AMAN ARAIN .COM