0 April 16, 2003 FRANCISCO VELOSO Engineering and Public Policy Carnegie Mellon University Brazilian Software: On a Path Towards a World-Class Industry? With ANTONIO BOTELHO (PUC-RIO) GIANCARLO STEFANUTTO (Softex)
0
Apr
il 16
, 200
3
FRA
NC
ISC
O V
ELO
SOEn
gine
erin
g an
d Pu
blic
Pol
icy
Car
negi
e M
ello
n U
nive
rsity
Bra
zilia
n So
ftwar
e:
On
a Pa
th T
owar
ds a
Wor
ld-C
lass
Indu
stry
?
With
AN
TON
IO B
OTE
LHO
(PU
C-R
IO)
GIA
NC
AR
LO S
TEFA
NU
TTO
(Sof
tex)
1
BR
AZI
LIA
N S
OFT
WA
RE
-OU
TLIN
E
The
impo
rtan
ce o
f the
Sof
twar
e In
dust
ry
Softw
are
in th
e D
evel
opin
g W
orld
Pres
crip
tions
for t
he d
evel
opm
ent o
f the
indu
stry
The
deve
lopm
ent o
f the
Bra
zilia
n So
ftwar
e M
arke
t
The
Cur
se o
f the
Dom
estic
Mar
ket
The
Prom
ise
of th
e do
mes
tic m
arke
t
Con
clus
ions
2
THE
INTE
RN
ATI
ON
AL
SOFT
WA
RE
MA
RK
ET
Glo
bal s
oftw
are
& s
ervi
ces:
USD
300
Bill
ion
in 2
001
Pack
aged
sof
twar
e m
arke
t–
Sale
s of
$ 1
96 B
illio
n in
200
1–
Trad
ed s
hare
of s
ales
is 1
5%
Softw
are
rela
ted
serv
ices
–
Mar
ket s
mal
ler t
han
prod
ucts
–Tr
aded
shar
e is
big
ger:
35%
Offs
hore
/ ou
tsou
rcin
g (B
PO) e
xhib
its s
tron
gest
gr
owth
–in
the
US,
25%
per
yea
r–
In E
urop
e, it
will
dou
ble
betw
een
2002
and
200
5
3
The
inte
rnat
iona
l Sof
twar
e C
onte
xt in
200
0
360%
2%1,
042,
000
n.a.
>200
,000
US
*
n.a.
n.a.
534,
000
7385
,000
Japa
n
Gro
wth
91
-00
Shar
e of
G
DP
Wor
kers
Expo
rts
($10
6 )Sa
les
($10
6 )C
ount
ry
490%
n.a.
35,0
002,
600
3,70
0Is
rael
330%
11%
25,0
006,
500
7,65
0Ire
land
1000
%3%
350,
000
3,90
05,
800
Indi
a
Vario
us S
ourc
es
4
?
Emer
ging
Pre
scrip
tions
bas
ed o
n th
e 3
I’s
Nur
ture
a S
tron
g H
uman
Cap
ital B
ase
Fost
er E
ntre
pren
eurs
hip
Dev
elop
a L
arge
Exp
ort B
ase
Esta
blis
h a
stro
ng A
ncho
r to
the
US
Mar
ket
–Ex
port
Bas
e–
Mul
tinat
iona
l Inv
estm
ent
Leve
rage
the
US
Link
s–
Dia
spor
a–
Engl
ish
–C
ultu
re
5
The
inte
rnat
iona
l Sof
twar
e C
onte
xt in
200
0
490%
n.a.
35,0
002,
600
3,70
0Is
rael
490%
1%15
8,00
010
07,
200
Bra
zil
n.a.
0.7%
186,
000
400
7,40
0C
hina
360%
2%1,
042,
000
n.a.
>200
,000
US
*
n.a.
n.a.
534,
000
7385
,000
Japa
n
330%
11%
25,0
006,
500
7,65
0Ire
land
1000
%3%
350,
000
3,90
05,
800
Indi
a
Gro
wth
91
-00
Shar
e of
G
DP
Wor
kers
Expo
rts
($10
6 )Sa
les
($10
6 )C
ount
ry
Vario
us S
ourc
es
6
Com
petit
ive
Adv
anta
ge in
Sof
twar
e
15,0
00n.
a.n.
a.73
,000
n.a.
25,0
00
ITG
rads
46
106
306
17
83
192
Rev
per
em
pl (
3)
Softw
are
0.9
0.6
0.4
0.4
0.6
Inde
x 1
(3)/(
1)
Com
para
tive
ad
vant
age 3.3
2.6
1.2
2.2
1.1
1.3
Inde
x 2
(3)/(
2)
8%14
B
razi
ln.
a.38
11
2 Is
rael
6.5/
0.5%
117
242
Irela
ndn.
a.4
21
Indi
an.
a.76
23
2 Fi
nlan
d+1
0%98
20
6 U
SA
R&
D /
Sale
sV.
A. p
er
empl
(2)
Rev
per
em
pl(1
)($
'000
)
Res
earc
hA
ll m
anuf
actu
ring
Ath
reye
, 200
3Va
rious
Sou
rces
7
Und
erst
andi
ng
The
Bra
zilia
n So
ftwar
e In
dust
ry
Look
ed a
t His
tory
and
Con
text
Inte
rvie
wed
Lea
ding
Loc
al F
irms
and
MN
Cs
8
A le
gacy
of I
nwar
d D
evel
opm
ent
Stag
e I (
1970
to 1
980)
: Aut
arky
and
Inw
ard
Dev
elop
men
t–
Obj
ectiv
e: D
evel
op in
dige
nous
har
dwar
e in
dust
ry–
FDI b
y m
ajor
fore
ign
prod
ucer
s –
Esta
blis
hmen
t of l
ocal
har
dwar
e an
d so
ftwar
e fir
ms
–Sl
ow a
dopt
ion
of (b
ackw
ard)
com
pute
rs–
No
softw
are
IP e
nfor
cem
ent
Stag
e II
(198
0 to
199
2): L
oose
ning
up.
..–
Som
e re
stric
tions
lifte
d bu
t foc
us s
till i
n H
ardw
are
–So
ftwar
e ha
s ba
ckst
age.
.. m
ostly
don
e in
-hou
se in
rele
vant
mar
kets
–Pa
ssed
str
ong
copy
right
law
onl
y in
198
7
Stag
e III
(199
2-…
): Li
bera
lizat
ion
and
indu
stry
re-b
irth
–M
arke
t Lib
eral
izat
ion
for h
ardw
are
and
softw
are
–In
form
atic
s La
w –
Ince
ntiv
es if
loca
l firm
s ex
pend
ed 5
% s
ales
in R
&D
–St
rong
dem
and
and
impo
rt g
row
th–
Initi
ativ
es d
irect
ed s
olel
y at
Sof
twar
e pr
omot
ion
–So
ftex
in 1
992
9
GA
GR
of t
he B
razi
lian
Softw
are
Indu
stry
-10%-5%0%5%10%
15%
20%
25%
30%
1991
/199
619
96/2
001
1991
/200
1
GD
P (U
SD)
IT (U
SD)
SW (U
SD)
SW (R
$)
10
FIG
UR
ES F
OR
BR
AZI
LIA
N S
OFT
WA
RE 10
0,0
18,0
100,
017
,2To
tal
IT In
dust
ry
22,6
4,1
23,2
4,0
Serv
ices
(Out
sour
cing
, D
evel
opm
ent,
Inte
grat
ion
and
Con
sulta
ncy)
20,0
3,6
18,6
3,2
Prod
ucts
(Pa
ckag
e,
Cus
tom
and
Em
bedd
ed)
42,6
7,7
41,8
7,2
Softw
are
(Pro
duct
s an
d Se
rvic
es)
17,5
3,1
17,5
3,0
Serv
ices
40,0
7,2
40,7
7,0
Har
dwar
e
%U
SD*
%U
SD*
2001
2000
*Val
ues
in b
illio
nsVa
rious
Sou
rces
11
Crit
ical
Indi
cato
rsof
Com
petit
iven
ess 11%
350%
Gro
wth
199
5-20
00 (%
)
10.5
56A
vera
ge S
alar
y (1
03R
$/Ye
ar)
2697
VA /
Empl
oyee
(103
R$)
8%R
&D
/ Sa
les
(%)
Indu
stry
Softw
are
Vario
us S
ourc
es
12
Obj
ectiv
e: U
nder
stan
d Pa
ttern
s of
Gro
wth
0%50%
100%
150%
200%
250%
300%
350%
400%
1997
1998
1999
2000
2001
Sam
ple
Indu
stry
Inve
stia
te P
atte
rns
of L
eadi
ng F
irms
–Sa
mpl
e of
56
13
The
Cur
se o
f the
Dom
estic
Mar
ket
Fast
Gro
wth
of D
omes
tic D
eman
d–
Prod
ucts
and
Ser
vice
s
Larg
e C
aptiv
e M
arke
ts–
Num
ber o
f suc
cess
ful f
irms
are
spin
-offs
from
exi
stin
g pl
ayer
s–
Cul
ture
of c
usto
miz
atio
n an
d lim
ited
mar
ket a
ggre
ssiv
enes
s–
Lega
cy o
f lar
ge g
over
nmen
t driv
en e
cono
my
•G
over
nmen
t has
hug
e so
ftwar
e un
its (2
5% o
f nat
iona
l IT
inve
stm
ent)
•So
me
(sta
te o
wne
d) s
ecto
rs h
ave
subs
tant
ial i
nter
nal d
evel
opm
ente
ffort
–H
ardw
are
firm
s so
ld –
fore
igne
rs u
se th
eir o
wn
(ext
erna
l) te
chno
logy
Jum
p to
For
eign
Sol
utio
ns–
Bac
klas
h fr
om im
port
rest
rictio
ns, n
egle
ctin
g lo
cal c
apab
ilitie
s•
Valid
for f
irms
and
gove
rnm
ent
–La
ck o
f str
ong
polic
ies
to s
uppo
rt lo
cal i
ndus
try
Hig
h In
tere
st R
ates
–
Diff
icul
t and
exp
ensi
ve to
bor
row
–G
row
th b
ased
on
inte
rnal
fina
ncin
g… s
low
pac
e
14
The
Effe
cts
of th
e C
urse
Spec
ializ
atio
n B
ias
–D
iver
sifie
d ac
tiviti
es fo
r gro
win
g re
gion
al m
arke
t –
Not
spe
cial
ized
wor
k fo
r who
le c
ontr
y•
Exce
pt S
ão P
aulo
–H
igh
expe
rimen
tatio
n w
ith s
oftw
are
prod
ucts
Poor
Inst
itutio
ns–
No
voic
e of
the
indu
stry
(2 m
ajor
ass
ocia
tions
)–
Lim
ited
coop
erat
ion
betw
een
key
play
ers
–A
bsen
ce o
f a s
truc
ture
d de
velo
pmen
t pol
icy
•e.
g. E
xpor
t ‘ta
xes’
Smal
l Nat
iona
lFirm
s–
Diff
icul
t to
com
pete
with
fore
ign
firm
s on
pro
duct
mar
ket
•e.
g. E
RP
softw
are
–D
iffic
ult t
o co
mpe
te in
inte
rnat
iona
l mar
ket..
. in
serv
ices
15
LEA
D C
OM
PAN
IES
IN B
RA
ZIL
BR
5,
281
TSL
US
19
,459
P
eopl
eSof
tB
R
5,28
3 C
etil
US
21
,300
Sy
man
tec
BR
5,
441
Sis
pro
US
21
,850
JD
Edw
ards
BR
6,
842
Cyc
lade
sB
R
23,9
63
RM
Sis
tem
asB
R
8,41
0 M
odul
o B
R
56,0
30
DB
AU
S
8,58
1 A
TT/P
S
US
25
,500
N
ovel
lU
S
10,6
10
Net
wor
k A
ssB
R
37,5
61
Dat
asul
UK
12
,000
B
aan
BR
43
,939
S
copu
s U
S
12,5
00
Ado
be
BR
64
,135
C
PQ
DB
R
14,9
15
Logo
cent
erB
R
72,9
10
Mic
rosi
ga
BR
14
,944
D
igitr
oU
S
77,6
00
Con
sist
BR
15
,002
B
MS
D
12
4,03
9 S
AP
Bra
zil
BR
15
,405
E
vers
yste
ms
US
18
2,84
2 O
racl
e B
razi
lU
S
17,3
46
Syba
seU
S
260,
000
Com
pute
r Ass
ocD
28,4
01
Ros
chU
S
362,
994
Mic
roso
ft –
SP
Orig
inSa
les
Com
pany
Orig
in
Sale
sC
ompa
ny
Valu
es in
thou
sand
s of
USD
16
IN67
,361
M
asco
nU
S
19,4
59
Peo
pleS
oft
IN68
,678
M
phas
isU
S
21,3
00
Sym
ante
cU
S86
,012
I-F
lex
US
21
,850
JD
Edw
ards
IN87
,767
N
IITB
R
23,9
63
RM
Sis
tem
asIN
88,4
25
Mas
cot
BR
56
,030
D
BA
JV
98,5
18
HC
L P
erot
US
25
,500
N
ovel
lIN
100,
932
Pen
taso
ftB
R
37,5
61
Dat
asul
JV11
8,70
5 M
ahin
dra
BT
BR
43
,939
S
copu
s IN
132,
309
Silv
erlin
eB
R
64,1
35
CP
QD
IN16
0,61
4 P
atni
BR
72
,910
M
icro
siga
IN
289,
631
HC
L Te
chU
S
77,6
00
Con
sist
IN
373,
668
Sat
yam
D
124,
039
SA
P B
razi
lIN
50
4,22
1 W
ipro
US
18
2,84
2 O
racl
e B
razi
lIN
56
0,17
3 In
fosy
sU
S
260,
000
Com
pute
r Ass
ocIN
851,
998
TCS
US
36
2,99
4 M
icro
soft
–S
PO
rigin
Sale
sC
ompa
nyO
rigin
Sa
les
Com
pany
LEA
D C
OM
PAN
IES
IN B
RA
ZIL
and
IND
IA
Valu
es in
thou
sand
s of
USD
Bra
zil
Indi
a
17
Nat
ure
of th
e Le
adin
g Fi
rms
14%
7%Lo
w V
alue
Ser
vice
s
62%
35%
Hig
h Va
lue
Serv
ices
42%
Serv
ices
10%
20%
Cus
tom
izab
le P
rodu
ct
13%
34%
Embe
dded
/Com
pone
nt
58%
Prod
ucts
Shar
e of
R
even
ueSh
are
of
Firm
sB
usin
ess
Mod
elSh
are
of
Firm
s
Mai
n R
even
ue
Sour
ce
Sam
ple:
56
Firm
s
18
The
Prom
ise
of th
e D
omes
tic M
arke
t
The
exis
tenc
e of
Lea
d Se
ctor
s–
Ban
king
–Te
leco
m–
e-G
over
nmen
t–
Nic
he S
tart
ups
Mec
hani
sms
to d
isci
plin
e co
mpe
tenc
e cr
eatio
n–
Vent
ure
Cap
ital
–Pu
blic
‘kno
wle
dgea
ble
Cap
ital
19
The
Ban
king
Sec
tor
Inte
rnat
iona
lized
and
Com
petit
ive
–Tr
aditi
onal
ly h
igh
oper
atio
nal e
ffici
ency
due
to m
arke
t vol
atili
ty–
Indu
stry
with
sec
ond
larg
est i
nflu
x of
FD
I sin
ce 1
995
–H
igh
prod
uctiv
ity im
prov
emen
ts s
ince
libe
raliz
atio
n–
Dom
estic
ban
ks h
ave
kept
mar
ket d
omin
ance
–R
ecen
t ado
ptio
n of
Bra
zilia
n Pa
ymen
t Sys
tem
Larg
e in
vest
men
t in
IT–
Acc
ount
s fo
r 30%
of a
ll B
razi
lian
IT in
vest
men
t
Impo
rtan
t Mar
ket f
or S
oftw
are
com
pani
es–
Fore
ign:
IBM
, Ora
cle,
SA
P–
Loca
l Lar
ge: S
copu
s, D
BA
–Lo
cal S
mal
l Spe
cial
ized
: Sof
twar
e D
esig
n, M
intte
r
20
The
Bra
zilia
n Pa
ymen
t Sys
tem
-SP
B
Wha
t is
the
SPB
?–
IT s
yste
m th
at a
llow
s im
med
iate
tran
sact
ion
clea
ring
–Pa
ymen
t onl
y co
mpl
ete
if fin
anci
al in
stitu
tion
has
liqui
dity
–R
elea
ses
Cen
tral
Ban
k fr
om d
aily
cre
dit i
nsur
ance
role
–In
crea
ses
over
all s
yste
m re
liabi
lity
and
tran
spar
ency
–En
acte
d in
199
9-20
01
Rel
evan
t IT/
Softw
are
proj
ect
–O
vera
ll co
st fo
r the
ban
king
sys
tem
: USD
800
Mill
ion
–A
bout
170
ban
ks w
ere
invo
lved
–M
icro
soft
cons
ider
ed th
e SP
B to
be
the
mos
t im
port
ant B
anki
ng
IT p
roje
ct in
Lat
in A
mer
ica
Fier
ce b
iddi
ng b
y m
ultip
le n
atio
nal a
nd fo
reig
n fir
ms
21
Lead
ing
Firm
s in
SPB
Dev
elop
men
t
Bra
desc
o,U
niba
nco,
Ban
k B
osto
n,M
erca
ntil
deSã
oPa
ulo,
Suda
mer
is,
Bic
banc
o,B
anes
e, 2
Lar
gest
C
lear
ing
Hou
ses
8-
US
Uny
sis
Pine
Ban
k12
Com
pute
r A
ssoc
iate
sB
razi
lLi
nkw
are
HSB
C,M
erca
ntil
doB
rasi
l, A
lfa, I
NG
17M
icro
soft
Bra
zil
CR
K
?1830+
Nº
Clie
nts
Citi
bank
-D
utch
Gtr
onic
s
Itaú,
AB
NA
mro
Ban
k,Sa
fra
Mic
roso
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razi
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intte
r
UB
S W
arbu
rg,B
anco
IBI,
Ban
co
Scha
hin,
Ban
k of
Am
eric
a, J
P M
orga
n, L
loyd
s B
ank,
Soci
été
Gén
éral
e, U
BS
War
burg
-B
razi
lSo
ftwar
e D
esig
n
Lead
Clie
nts
Fore
ign
Part
ner
Orig
inFi
rm
22
Exam
ples
of O
ther
Lea
d Se
ctor
sTe
leco
m–
Spen
ds 1
1% o
f Sal
es o
n R
&D
–La
rge
Res
earc
h C
ente
rs•
Eric
sson
has
500
full
time
rese
arch
ers
–Lo
cal M
NC
hav
e W
orld
Com
pete
nce
Cen
ters
for P
rodu
ct A
reas
•E.
g. S
iem
ens:
Low
end
PB
Xs (s
oftw
are
is 5
0% o
f dev
elop
men
t)–
Stro
ng L
ocal
R&
D A
ctiv
ity –
Her
itage
of A
utar
ky•
CPq
D/T
ropi
co: O
ne o
f Lea
ding
Dig
ital P
BXs
sol
d in
Sou
th A
mer
ica
(incl
udin
g to
Tel
efon
ica)
e-G
over
nmen
t–
Lead
ing
coun
try
in e
lect
roni
c vo
ting
-90
mill
ion
vote
s in
Lul
a el
ectio
n–
Ove
r 95%
of p
erso
nal i
ncom
e ta
x de
liver
ed e
lect
roni
cally
–Ex
perim
enta
tion
with
free
sof
twar
e •
11 c
ities
hav
e la
ws
givi
ng p
refe
renc
e to
linu
x ba
sed
sofw
are
Star
t-ups
in N
iche
s –
Entr
epre
neur
ial A
bilit
y–
CES
AR
was
one
of t
he 5
win
ners
of A
sia
Java
Mob
ile C
halle
nge
–D
evel
oper
in C
onne
ctiv
a fir
m is
wor
ld m
aint
ener
of t
he L
inux
Ker
nel
–B
razi
l con
side
red
coun
try
in to
p 5
of G
loba
l Ent
repr
eneu
rshi
p
23
Stru
ctur
ing
Com
pete
ncie
s
Stro
ng In
tern
atio
nal M
arke
t Com
petit
ion
–B
anki
ng: S
PB E
xam
ple
–Te
leco
m: M
ostly
MN
Cs
–ER
P: S
AP
& O
ther
s pr
esen
t–
Serv
ices
: IB
M, E
DS,
Acc
entu
re–
Prod
ucts
: Mic
roso
ft, ..
.
Emer
genc
e of
Dis
cipl
inin
g M
echa
nism
s–
Esta
blis
hmen
t of a
Ven
ture
Cap
ital M
arke
t–
Cre
atio
n of
Gov
ernm
ent F
undi
ng P
rogr
amm
es
24
Gro
wth
of E
xter
nal F
inan
cing
Num
ber o
f Eve
nts
02468101214161820
1991
-199
419
95-1
998
1999
-200
020
01-2
002
VC Publ
ic V
CEx
port
Fin
ance
Pros
oft
Bus
ines
s A
ngel
Cor
pora
te V
CO
ther
Fine
p/Lo
an
25
The
Effe
cts
of E
xter
nal F
inan
cing
Def
initi
on o
f a C
lear
Bus
ines
s M
odel
–Pr
epar
atio
n of
Det
aile
d B
usin
ess
Plan
s–
Wor
k w
ith O
utsi
de C
onsu
ltant
s–
Posi
tive
Impa
ct o
f bot
h Pr
ivat
e an
d Pu
blic
VC
Res
truc
turin
g of
the
Man
agem
ent S
truc
ture
–H
iring
of P
rofe
ssio
nal M
anag
ers
–R
estr
uctu
ring
of M
anag
emen
t Res
pons
ibili
ties
An
Exam
ple
of a
Lea
d Fi
rm: M
odul
o–
One
of t
he to
p 30
Bra
zilia
n Fi
rms
–G
ot 2
roun
ds o
f VC
fina
ncin
g fr
om 1
997
to 2
001
–Fr
om s
ecur
ity s
oftw
are
deve
lopm
ent t
o se
curit
y co
mpo
nent
–H
ired
form
er C
EO o
f Am
eric
an E
xpre
ss L
atin
Am
eric
a–
File
s R
epor
ts a
ccor
ding
to U
S G
AA
P ru
les
26
Goi
ng A
broa
d
Soft
war
e Ex
port
s
0102030405060708090100
1995
2000
Millions of USD
Expo
rt S
trat
egy
Oth
er6%
VAR
's16
%
Del
egat
ions
A
broa
d28
%In
tern
al/M
NC
C
hann
els
50%
Softw
are
Expo
rts
050
010
0015
0020
0025
0030
0035
0040
0045
00
Bra
zil
1995
Bra
zil
2000
Chi
na20
00In
dia
2000
Millions of USD
27
Sum
mar
y of
Bra
zilia
n O
bser
vatio
ns
Alte
rnat
ive
path
s to
the
Expo
rt/U
S pa
th–
Rel
y on
Lea
d C
lient
Sec
tors
–D
evel
op m
echa
nism
s th
at in
duce
com
pete
nce
stru
ctur
ing
Rec
ogni
ze p
itfal
ls c
reat
ed b
y do
mes
tic o
rient
atio
n–
Ant
i-spe
cial
izat
ion
bias
–Li
mits
to g
row
th…
Impo
rtan
t Cha
lleng
es R
emai
n–
Hav
e no
t suc
ceed
ed th
e te
st o
f int
erna
tiona
lizat
ion
–Le
ader
s in
ver
tical
seg
men
ts a
re e
nter
ing
in h
ighe
r lev
el s
egm
ents
m
ore
popu
late
d w
ith la
rge
inte
rnat
iona
l sup
plie
rs
The
yet u
ntap
ped
oppo
rtun
ity–
Offs
hore
ser
vice
s… th
e de
valu
atio
n of
real
mad
e B
razi
l Com
petit
ive
28
Polic
y R
ecom
men
datio
ns fo
r Bra
zil
Rec
ogni
ze d
iffer
ence
bet
wee
n So
ftwar
e–
Prod
ucts
–
Serv
ices
Dev
elop
Inte
grat
ed F
inan
cing
Pol
icie
s th
at–
Stre
ngth
ens
and
expa
nds
the
Vent
ure
Cap
ital m
arke
t–
Indu
ce fi
rm g
row
th (i
n pa
rtic
ular
thro
ugh
M&
A)
–Su
ppor
t int
erna
tiona
lizat
ion
of le
ad fi
rms
Leve
rage
Gov
ernm
ent B
uyin
g Po
wer
–R
educ
e in
tern
al c
ompe
tenc
ies
–sp
in-o
ff st
ate
firm
s –
Esta
blis
h pr
o-ac
tive
proc
urem
ent p
olic
ies
Fost
er c
ultu
ral e
volu
tion
–Pr
omot
e co
oper
atio
n–
Fost
er in
stitu
tiona
l sup
port
for t
he in
dust
ry –
indu
stry
iden
tity
Res
truc
ture
Tax
sys
tem
29
Indi
a –
Chi
na –
Bra
zil C
onsi
dera
tions •S
mal
l Firm
s•I
nter
natio
nal
Visi
bilit
y
•Str
ong
Dom
estic
m
arke
t•S
tron
g C
lient
Se
ctor
s
•SW
Pro
duct
s•V
ertic
al S
W
Serv
ices
•Har
dwar
e le
gacy
•Reb
irth
in 9
0s•L
ots
of S
tart
ups
Bra
zil
•Pro
cess
C
apab
ility
•Sm
all F
irms
•Ope
n M
arke
t Ex
perie
nce
•Pro
gram
min
g Ta
lent
•Gov
ernm
ent
Act
ion
•Str
ong
Dom
estic
m
arke
t
•SW
Pro
duct
s•H
W T
ech
Serv
ices
•You
ng S
W fi
rms
•Som
e re
sear
ch
and
inst
itute
sp
in-o
ffs
Chi
na
•Wag
e Pr
essu
re•D
omai
n K
now
ledg
e
•Dee
p La
bor P
ool
•Eng
lish
•SW
Pro
cess
•G
loba
l Lin
ks
•SW
ser
vice
ex
port
•Ear
liest
Firm
s 20
-30
year
s ol
d•M
NC
sIn
dia
Bar
riers
Diff
eren
tiato
rsSe
ctor
Beg
inni
ngs
30
Bra
zilia
n So
ftwar
e:
On
a Pa
th T
owar
ds a
Wor
ld-C
lass
Indu
stry
?
Res
earc
h Su
ppor
t:
Fina
ncia
l Sup
port
: