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CARE Misperception
Variety of Logo in 1994
PROBLEM
CREATING IMAGE of INCONSISTENCIES
CREATING GAP between PERCEPTIONS and REALITY
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Creating New Brand
Through assistency of
Vision and Mission
Market Research
Brand Strategy
The Logo
The Tagline
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Vision and Mission
Vision
We seek a world of hope, tolerance, and social justice, where poverty has been overcome ain dignity and security.
CARE International will be a global force and partner of choice within a worldwide movemeto ending poverty. We will be known everywhere for our unshakable commitment to the dig
Mission
CARE Internationals mission is to serve the individuals and families in the poorest communitieDrawing strength from our global diversity, resources, and experience, we promote innovativare advocates for global responsibility. We facilitate lasting change by:
Strengthening capacity for self-help
Providing economic opportunity
Delivering relief in emergencies
Influencing policy decisions at all levels
Addressing discrimination in all its forms
Guided by the aspirations of local communities, we pursue our mission with both excellence compassion because the people whom we serve deserve nothing less
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Market Research
Low Awareness
Vague image of organization
Viewed as an empathetic but not particulary effective organization
Focus Group Perceptions
A big organization that has been around for a while Fading fame compared with Red Cross and UNICEF
RESULT
Unaided Awareness 4 %
Aided Awareness 56%
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Brand CARE International Strategy
Brand Position
A Vague, staid organizationthat helps in the third world
Brand Objective
A united, global forcehelping communities realizelasting victories over poverty
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Conceptual Target: Skeptical Progressives
Core Desire: To fuel change that matters and lasts
Role of the Brand: CARE confronts root causes of poverty head-on
Compelling Truth: CARE enables the worlds poorest communities to
create sustainable solutions to their most threatening problems
Selling Idea: CARE. United, We can build change that truly matters
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Desired CARE international BrandFootprint
CARE means
A united global force for the eradication of poverty and its injustices
Sustainable solutions to rooot causes of poverty
Community self-reliance
CARE is
A Bold visionart
Compassionate Strategist
In-the-thick of it
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The Shifting of CARE perception
Old Proven Accomplishments
Big and Static Global Force
Vague, Unfocused Clear, Unwavering Purpose
CARE Packages Root Causes of Poverty
Long-term Development Sustainable Solutions
Remote People Communities
On the Ground In-the-thick of it
Charity Movement
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New LOGO
Noted: The logo stillprotested in AUSTRALIA and JAPAN
Community of H- Humanism
Circular Shape- Global scope- Unity- diversity
Earth-toned colo- Warmth- Optimism- Grounded se
Lower-case logo- Accessible
- Straightforwa
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The Tagline
A Tagline is A High-profile opportunity to say one thing about theorganization
Together, Where the end of Poverty Begins.
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Challenges Facing CARE and the NewBrand
Challenge
ChangingInternational
OrganizationalStructure
ShrinkingDonor Pool
Direct-MailStrategy
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Challenges Facing CARE and the NewBrand Changing
Structure
Recognize ofthe need
Rebrandingprocess
Set aprecedent
Shrinking
Donor Pool
Drop from1999-2002
CARE donorloyalty cycle
Corporatepartnership
Direct-mailand
telemarketing
Direct-Mail
Strategy
Learn anumber of
things
Current baseof donors
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ConclusionsNew brand was working well with
existing donors, staff, and major-gift donors
CARE could leverage what theorganization had learned during thebranding process
Rebuilding the donor pool
The type of direct-mailprograms???