Branch Organizational Chart Duties & Responsibilities of Branch Personnel
Dec 17, 2015
Branch Organizational Chart
Duties & Responsibilities of Branch Personnel
In charge of marketing and operations
Budget (CASA, Fees, Funds) Sales and service managementWork flow requirements – policies & procedures
Control and supervision on branch personnel and resources.
Coaches and trains.
Co-custodian and alternate in vault combinations and vault items
Verifies and spot checks cash and valuables.
Branch Manager
Responsible to deliver products/ services to customers on time.
Ensures compliance of branch with internal policies, rules and regulations.
Ensures that records are in order.
Ensures that costs are manageable and are within the budget.
Coaches and trains branch personnel.
Service Head
Sales Officer
Generates relationship within the Bank's target market with the objective of generating revenue for the bank.
Provides clients with products and services while ensuring compliance with internal policies, rules and regulations.
Teller
Responsible for providing
timely/ quality services to clients.
Ensures compliance with the Bank’s policies and procedures•Cash and check deposit acceptance•Withdrawal and encashment•Miscellaneous transactions
Acts as custodian/co-custodian of cash in vault/ ATM and other vault items.
New Accounts
Ensures compliance with the Bank’s policies and procedures including opening of accounts, deposits and other services offered by the Bank.
Acts as custodian/co-custodian of vault combinations and other vault items.