Knorr-Bremse Group Knorr-Bremse Group Limitálja-e a magyar jármőipari kkv-k fejlıdését a szabályozott folyamataik alacsony szintje? Biró Péter Beszerzési Vezetı Közép – kelet Európai beszerzési iroda
Knorr-Bremse Group
Knorr-Bremse Group
Limitálja-e a magyar jármőipari kkv-k fejlıdését a szabályozott folyamataik alacsony szintje?
Biró Péter
Beszerzési VezetıKözép – kelet Európai beszerzési iroda
Knorr-Bremse Group
Content
� Knorr at a GlanceKey figures
Product lines
Market trends
� Industry specialtiesExpectations
Consequences
� SuppliersComponent reliabilitySupply chain evaluation
Supplier decisions
� Questions & Answers
Knorr-Bremse Group │3
Knorr-Bremse Group │4
� Metró szerelvény� Villamos� Gyorsvasutak� Lokomotívok� Személyszállító vonat� Tehervonat
� Tehergépjármő� Busz� Motor� Speciális jármő
Vasúti Járm őrendszerek Közúti Járm őrendszerek
Knorr-Bremse a világ vezetı vállalata a közúti és vasúti fékrendszerek gyártásában
Knorr-Bremse Gmbh
Knorr-Bremse Group The Knorr-Bremse Group
2010-2012-es gazdasági év
│
2010 2011 2012
Értékesítés € 3,72 mill € 4,24 mill € 4,32 mill
Vasúti üzletág € 2,02 mill € 2,18 mill € 2,22 mill
Közúti üzletág € 1,70 mill € 2,06 mill € 2,10 mill
Nettó eredmény € 239 mill € 329 mill € 295 mill
Beruházások € 113 mill € 159 mill € 166 mill
Alkalmazottak száma (lízingelt dolgozókkal együtt) /fı/ 18,053 20,050 19,120
Értékesítés € mill
Knorr-Bremse Gmbh
Knorr-Bremse Group
Fıbb vev ık
│6
Tractor vehicle manufacturers
Axle manufacturers
Trailer manufacturers
Amerika Europa Ázsia/Óceánia
Knorr-Bremse Közúti Jármőrendszerek
Knorr-Bremse Group │7│7
� Budapest: - Székhely, Termelés, K+F� Kecskemét: - Székhely, Termelés, K+F, Értékesítés
� Budapest : K+F, Global sourcing
� Foglalkoztatottak száma: 1974 (918 Közúti, 1055 Vasúti üzletág)
� K+F ráfordítás: az értékesítés 6,9 %-a� Értékesítés: 86,4 Mrd HUF
Knorr-Bremse Fékrendszerek Kft.Knorr-Bremse Vasúti Jármőrendszerek Hungária Kft.
Telephelyek
Fıbb adatok(2011)
Knorr-Bremse
FékrendszerekKft.
Knorr-Bremse Magyarország
Vállalatok
Gyártás: � levegı-elıkészítés részegységei és a légfékrendszer
szelepeinek gyártása� elektronikai szerelvények (ABS, ELC)Értékesítés: � a teljes Knorr termékportfolió értékesítése 18 országba
Kutatás-fejlesztés: � elıfejlesztés, a jövıt meghatározó kutatások� termékfejlesztés
- szoftveres és elektronikához kapcsolódó fejlesztések
– Budapest - a pneumatikus egységekhez kapcsolódó fejlesztések
– Kecskemét
� adaptáció a vevıi igényeknek megfelelıen� diagnosztika, WTS
Knorr-Bremse Gmbh
Knorr-Bremse Group
Közúti Járm őrendszerek termék portfólió
Levegı elıkészítés Elektronika
EBS, ABS,ESP, LDW,ACC, AEBS, CVR, ADAS,Etc…
SzelepekTárcsafék Fékmunkahenger Lengéscsillapító
Knorr-Bremse Közúti Jármőrendszerek
Knorr-Bremse Group │9
Evolution Brake System
VehicleControler
2020
2005
Integration, Modules, Electronics
Knorr-Bremse Group │10
„Mobility is the future – we make it safer”
Annual growth rates of truck industry2000-2030 in %
PacificEurope
North AmericaCEE
Asia
AfricaMiddle east
IndiaRussia/GUS
China
1.81.81.91.9
2.52.93.0
3.53.7
4.2
Global populationin billion people
urban
rural
1950 1975 2000 2025 2050
71% 63%54% 43% 31%
29%
37%
46%
57% 69%
2,5
4,1
6,1
8,0
9,2
Globalisation
� China, Russia / GUS und India: new players in the global network
� Global investments in infrastructure requests additional trucks
� Strong tendency towards urbanisation, esp. in Asia and Africa
� In China more than 100 cities have >1mio. inhabitants (47 in 2006)
� Worldwide increase of investments into transport infrastructure
� Until 2025 we will have more than 13 megacities (>10mio. inhabitants) in Asia
Urbanisation
Knorr-Bremse Group
Global truck OEM’s strategy is to improve their global footprint – some examples:
Daimler� RU: shares in KamAZ of 11%
(plus 4% at EBRD Bank)� CM with GAZ
� CN: Announced 50 – 50 JV with Foton
� IN: own subsidiary with 700 Mio. EUR invest
MAN� BRA: acquisition of VW do
Brazil� CN: Sinotruck (CNHTC):
shares of 25%
� IN: JV with Force Motors
� RU: CKD-plant considered
Iveco� CN: JV with SAIC� RU: Iveco AMT ltd.
(former Iveco-Uralaz JV)
Navistar� IN: Mahindra: shares 50%� JV with caterpillar (NC2)
targeting: BRA, SA, AUS, TR, RU
� CN: possible coop. JAIC
� BRA: ownership of MWM
Volvo Truck� RU: Plant in Kaluga
Investments considered
exports
investments
Knorr-Bremse Group │12
Belgium
Németország
Franciaország
Anglia
Olaszország
Hollandia
Ausztria
Lengyelország
Amerika Europa/Afrika Ázsia/Óceánia
Ausztrália
Kína
India
Japán
Oroszország
Dél Korea
Szingapúr
Brazília
Kanada
Mexico
USA
Románia
Svédország
Svájc
Spanyolország
Csehország
Törökország
Magyaroszág
Dél Afrika
Globális jelenlét 27 ország 87 telephelyén – 56 gyártóhely
Európai gyártóhely közúti üzletág
Knorr-Bremse Gmbh
Knorr-Bremse Group
Global Purchasing Workforce – direct materials
China, Shanghai
India, Pune
Italy, Arcore
UK, Bristol
France, Lisieux
Czech R., Liberec
Hungary, Kecskémet
Brazil, Sao Paulo
Germany, Aldersbach
U.S. Japan
Germany, Berlin
Mexico
Hungary, Bp.
Staff in LCCsStaff in HCCs
Russia, Moscow
Russia, Niznij Novgorod
Russia, Naberezny Chelny
China, Dalian
Turkey, Istambul
Knorr-Bremse Group │14
Drivers for Enhancements in the Transportation Industry
� Reduced operating costs- Energy, Wear (pads, tire)
� Increased reliability� Simpler service� Easier handling� Enhanced safety
Reduced costs
� Reduced component costs� Reduced cost installed
system� Increased reliability� Reduced working capital
� Enhanced safety� Saving of resources� Reduced emission� Increased transportation
capacity
Costs OE Costs of ownership Costs for the society� � �
Knorr-Bremse Group │15
Brake systems are safety systems!
Knorr Bremse has never
been involvedin a serious
incident
Knorr-Bremse Group
The trend shows an increase in the number of recall/campaigns
� 43% of all recall activities deal with brake, steering and powertrain issues
� 51% of all affected vehicles are younger than 3 years
� 70% of all recalls are caused by mechanical problems
� Most recalls are caused by Supplier defects
5564 72
86105 97
137123
167157
148171
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
Source: Kraftfahrt-Bundesamt
Federal Motor Transport Authority
Number of recall actions in Germany
„NEW YORK (CNNMoney.com) -- Toyota Motor says the massive recalls of vehicles due to gas pedal problems could end up costing it $2 billion.”
16,2 million vehicles recalled in the US in 2012
Knorr-Bremse Group │17
Consequences are incalculable…
Financial damages (reduced sales, losses)
Professional Risk Management is absolutely vital!
Human Damages:
Injuries & Casualties
Non-Financial damages
(Image, reputation, customer
satisfaction, jobs)
Knorr-Bremse Group
Frequent reasons for Recalls / Campaigns
� No comprehensive and continuous Product Safety Management within Supply chain
� No routine use / application of APQP and PPAP procedure
� Low process capability during production of safety parts & products
� Safety Parts supplied by non capable suppliers
� Problems with robustness of design and Product Reliability
Knorr-Bremse Group │19
Globális beszerzés 3 kulcstényezı je
1. Munkabér → alacsony
2. Ipari/szakmai tudás → magas
3. Logisztikai költség és kockázat → alacsony
1.
Munkabér
Autóipar specifikus szállítók
K&FInfra-
struktúra
Képzett-
ségKormány
2. Szakmai tudás
3.
Logisztika
Knorr-Bremse Közúti Jármőrendszerek
Knorr-Bremse Group │20
Ezen kulcstényezı k a különbözı régiókban
Oroszország Nyugat Európa
Közép-Kelet Európa Ázsia
Egyik régió sem ideális – elınyök kontra hátrányok
KB elvárások szerinti
KB elvárások alatt
KB elvárásoktól nagyon távoli
1.
Munkabér
Autóipar specifikus szállítók
R&DInfra-
struktúraTapasztalatKormány
2. Szakmai tudás
3.
Logisztika
1.
Munkabér
Autóipar specifikus szállítók
R&DInfra-
struktúraTapasztalatKormány
2. Szakmai tudás
3.
Logisztika
1.
Munkabér
Autóipar specifikus szállítók
R&DInfra-
struktúraTapasztalatKormány
2. Szakmai tudás
3.
Logisztika
1.
Munkabér
Autóipar specifikus szállítók
R&DInfra-
struktúraTapasztalatKormány
2. Szakmai tudás
3.
Logisztika
Knorr-Bremse Közúti Jármőrendszerek
Knorr-Bremse Group │21
Supply base strategy: competing regions
Knorr-Bremse Group │22
Beszállító értékelés széria szállításkor
Ár/ Termelékenység
(1/3)
Minıség(1/3)
Technológiai tudás
(Igen/Nem)
Logisztika(1/3)
Értékelési kritériumok
Minıség1. PPM2. Audit eredmény
Logisztika3. Szállítási pontosság (%)
Ár/Termelékenység 4. Megtakarítás (%)
Technológiai tudás5. Igen/Nem
Knorr-Bremse Közúti Jármőrendszerek
Knorr-Bremse Group │23
Plannin
g
Develo
pmen
t
Produ
ction
Campa
ign/
reca
ll
Focus points at Knorr Bremse
Relative cost of change
1000
100
10
1
Time
Systematic assessment of: - suppliers’ capability to produce safety parts
- risks in the supply chain
Knorr-Bremse Group │24
Consequence Prevention Measure
If bad Quality on a part is defined as a SAFETY RISK, we need to make a Recall decision
“C/C” – Define critical characteristics. Any deviations couldsignificantly affect the product’s performance with regard to road safety.
Cpk/Ppk ≥ 2.0 for C/C
If bad Quality on a part is defined as a RELIABILITY RISK, that is not acceptable,we need to make a Campaign decision
“S/C” – Define Significant characteristic. Any deviations could significantly affect customer satisfaction due to a loss of fit for assembly, form, function, durability, performance or loss of primary functions.
Cpk/Ppk ≥ 1.67 for S/C
Legislation and customer requirements force us to act…
Knorr-Bremse Group │25
Product Safety Audit (PSA) – General
I. When to useSupplier Development in terms of S/C and/or C/C, product safety issue
II. Audit typeProcess audit
III. PurposeShow possible risks within the organization of a supplier manufacturing safety products.
Create awareness at the supplier concerning product safety according to either S/C and C/C characteristics on the drawings or to other safety related requirements
Supplier training
Supplier self assesment
Knorr assesment
Contract to handle safety
partsPSA Audit
Recall insurance
Knorr-Bremse Group │26
Product Safety Audit (PSA) – Rating
Conformity index = No. of criteria at 3x3 + no. of criteria at 2x2 + no. of criteria at 1x1No. of criteria audited x 3
A > 80 % Excellent.B 50 – 80 % (no item with 0 point) Acceptable with improvement plan.C < 50 % (or one item with 0 point) Not acceptable, improvement plan requested
Points
Calculation
Classification
EXAMPLE
++ : 3 points: Fulfilled without deviation.+ : 2 points: Fulfilled with minor deviations.- : 1 point: Fulfilled with major deviations.-- : 0 point: Not taken in account or not acceptable.
NA: Not applicable
Management 0 1 10 9 1 49%
Design 4 0 7 1 0 38%
Manufacturing 0 0 3 11 4 69%
Supplier 0 0 10 3 0 41%
Total 4 1 30 24 5 52%
Knorr-Bremse Group │27
Purchasing Risk Evaluation (PRE) - General
I. When to useFor all new suppliers. In special cases. Usually done in the scope of Product Safety Audit.
II. Audit typeFinancial and Management Evaluation
III. PurposeEvaluation of the supplier in terms of- Supplier strategy- Contractual situation- Financial stability- Global tendency- Management capability to face the future challenges in the automobile industry- Operational processes- Business growth - Investment in future business- Technology know how
1. Part- General supplier data- Contractual status- Financial KPIs
2. Part (Questions)- Strategy- Communication- Organization- Processes- Controlling- IT
Knorr-Bremse Group │28
Purchasing Risk Evaluation (PRE) - Rating
NA(0)--
(1)-
(2)+
(3)++ Weighting
13 3 6 0 1 30% 2
Strategy 0 0 3 2 4 70%Communication 0 1 0 1 1 56%
Organisation / Leadership 0 2 1 1 0 25%Processes 0 3 1 2 2 46%Controlling 0 0 2 1 0 44%
IT 0 0 1 1 0 50%
0 6 8 8 7 52% 1
37%
KPI part
Questions
KPI + Questions
Total questions
Total KPI
++ : 3 points: Fulfilled without deviation.+ : 2 points: Fulfilled with minor deviations.- : 1 point: Fulfilled with major deviations.-- : 0 point: Not taken in account or not acceptable.
NA: Not applicable
> 80% � Low risk 60% - 80% � Medium risk < 60% � High risk
EXAMPLE
Points
Calculation
Classification
Knorr-Bremse Group │29
Supplier portal
Reduction &
Parts Transfer
Supplier Auditing
Risk&ContractManagement
Evaluation & Development
Supplier Score card
DRAFT Supplier Scorecard Available centrallySupplier KPIs Unit 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Status Housekeeping Yes / NoPV Mio EUR red QM-Certificates (min. ISO9001:2000)thereof PV LCC Mio EUR green ISO 9001 : 2000Productivity % Yellow QS 9000Productivity mio. EUR red VDA 6.1Paym. Terms days green ISO/TS 16949Incoterms Yellow ISO 14001PPM Target PPM red QMPP 2004 (Quality Agreement)PPM YTD PPM Product Liability Insurance + CopyTotal Quality Incident Rate # green Standard Terms of Purchasing Supp. Failure Costs T EUR Yellow Confidentiality AgreementNr. Campaigns # red Signed target letters per location# Improvement projects # green Quality-Cost-Delivery AgreementDP Target % Yellow Contract of handling saftey relevant partsDP YTD % Master Supply Agreement# of delivering part numbers # red MTZ ContractClassification Text Yellow Development Contract
Purchasing Risk EvaluationLocation/plant delivering Knorr-Bremse:KPI Unit 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 ØGrowth General appraisal by Purchasing ManagerØ Net sales Mio EUR Develop supplier yellowShare of KB sales %ROS (estimated) % Result Purchasing Risk Evaluation :Turnover per employee TEUR Date : 4.8.05Investment value (estimated) % Result % 55Equity ratio (estimated) % Result text : mediumNumber of employees quant. link to Audit fileCash flow TEUR
Result Product Safety Audit :Company (total): Unit 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 ØGrowth Date : 4.8.05Ø Net sales Mio EUR Result % 45Share of KB sales % Result text : CROS (estimated) % link to Audit fileTurnover per employee TEURInvestment value (estimated) % Result VDA 6.3 Audit :Equity ratio (estimated) % Date : 10.10.04Number of employees quant. Result % 85Cash flow TEUR Result text : AB
link to Audit fileSupplier Development Roadmap (breakdown of supplier KPIs)
Unit 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Result TPS Audit :New PV Project : New pressure sensor Mio EUR Date : 4.8.05New PV LCC : Mio EUR Result % 76New saving programs : Mio EUR Result text : Acceptable with improvment plan
link to Audit file
Actual improvement projectDI 4Progress in PPM 94Progress in DP -30link to Supplier Project file
� More/stable volume� long-term contracts� partnership
� Development� Monitoring� Re-audit, Improvement
projects
� Decrease volume and/or
� Phase -out plan
EscalationPerformance measurement
Increase of the supplier’s performance with escalation model
Knorr-Bremse Group
Supplier decisions
VP Purchasing
Category Purchasing Manager
Purchasing LeaderNorth America
CoC PurchasingManager
Supplier QualityDevelopment
GSOCentral & Eastern Europe
Sourcing Boardcommitte
GSOChina & South East Asia
GSO India
1) Valid quality system certification
2) Valid product liability and recall insurance
3) Pass VDA 6.3 with result of 80% minimum
4) Purchasing Risk Evaluation 60% minimum
5) Contracts in place
6) If component has S/C or/and C/C feature
• Product Safety Audit 60% min.
• Dual sourcing , & max. 50% of the share
• Consignment/safety stock
New supplier selection criterias
GSO: Global Sourcing Office
Knorr-Bremse Group │31
Tapasztalatok a közép-kelet európai régióban + � Magasan képzett munkaerı
� Legtöbb anyagcsoport elérhetı� Mérnöki háttér jó� Autóipari tapasztalat� Lojális munkavállalók� Oktatás� Átlátható költségstruktúra� Piaci alapanyagárak követése� Szerzıdéses keretek elfogadása–
� Rövid távú gondolkodás� Rövid fizetési határidı� Tıkehiány� Kevés gyártó ill. alacsony
szervezeti kapacitás� Fejlesztési hozzájárulás hiány� Hiányzó projektmenedzsment� Tulajdonosi struktúra� Nyelv� Kommunikációs problémák
Knorr-Bremse Group
Köszönöm megtisztel ı figyelmüket!
Knorr-Bremse Fékrendszerek kft.Peter BiroMajor u. 69.BudapestH-1119
Tel: +36 1 3829 423 Fax: +36 1 3829 810Mobil: +36 20 319 30 40E-Mail: [email protected] www.knorr-bremse.com
Knorr-Bremse Group │33
Best case release processes for typical brake components takes 13 to 16 monthsfor resourcing projects, assuming proven design
│33
Tooling production Validation incl. testingValidation Customer
approval 1)
Component group
Category A
Category B
Category C
Duration 2) [months]
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
1) Duration depending on the customer, e.g. some customers have only special time slots for changes2) Best Case: only one tooling modification loop, no winter approval necessary, some endurance tests take 6 months
Tool/ Process modification
ProE FEM Mold-Flow Prototype Tooling Samples Validation PPAP
Knorr-Bremse Group │34
Prevention, prevention, prevention…
Special/critical characteristics
FMEA
Verification and validation
Design reviews and audits
Control Plan
Return of experiment
Design for manufacturing
During Product & Process Design
Special/critical characteristics
Process capabilities
Poka Yoke
Traceability
Less variation
Corrective action
MSA
During Serial Production
Knorr-Bremse Group
Knorr-Bremse Group │36
Stage 2Stage 1
PAVE: focus on repetitive supplier problems
Stage 3 Phase out
Act
ions
Trig
gers
� Single claim� PPAP rejection� 8D rejection� Supplier process
changes w/o KB notification
� Regular actions with local SQD
� Input from Customer Risk Analysis
� Repetition of claims� PSA re-audit result <50%� PRE audit < 60%� VDA re-audit result <80%� Repetitive MCR (not for tooling)
� Review missing contracts� Action plan from supplier
agreed by SQD inputs� Supplier & KB sign FeA� SQD will review
improvement on site and perform QMPP-Compliance Evaluation (if necessary any other audit)
� No improvement from stage 2 according agreed action plan
� Supplier suggested directly by SQDs
� Involvement in customer campaign
� “New” business hold , no new projects or volume increase
� Secure actual risk on part numbers (e.g. 100% inspection,
� third party measurement, etc.)
� Action plan provided from supplier's board
� Monitor supplier by regular visits / audits
PAVE = Predictive Approach to Vendor Escalation
Knorr-Bremse Group │37
Development projects optimalization
Concept development, A-sample
C – sample development
C – sample tool manufacturing
C – sample validation, release
Start Of Production
B – sample development
B – sample tool manufacturing
B – sample validation, release
Projekt timeline
Project timeline
Concept development, A-sample
C – sample development
C – sample tool manufacturing
C – sample validation, release
Start Of Production
Without simulations
With simulations
Knorr-Bremse Group │38
Impact of cooperation on the project timeline
Planning
Tooling
Sampling
Validation
Early feedback
Optimized component designPlanning
Tooling
Sampling
Validation
Without cooperation
Project timeline
With cooperation
Project timeline
No correction needed
No repeated tests