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Bpm in Standard Chartered

Apr 08, 2018

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Swati Sinha
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    BPM IN STANDARD CHARTERED

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    BUSINESS PROCESS MANAGEMENT

    Business Process Management is, as the nameimplies, about managementof businessprocesses

    BPM system need to provide a representation ofthe process which is meaningful to a businessperson.

    BPM allows organizations to abstract businessprocess from technology infrastructure

    One a business person draws a diagram, that isthe diagram that is executed.

    The process itself is visible, even as the programsupporting it executes

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    Different from traditional projects

    Focuses on larger organizational goals

    Considers business factors like costoptimization, agility

    Key priority is building the services layer on

    which business processes can be orchestrated. Focus on optimizing the processes and assets

    at every stage of project lifecycle

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    WHAT BPM DOES?

    Connects different

    In a specific

    to achieve a business goal

    business activities

    order

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    ADVANTAGES OF BPM

    End-to-end

    view ofbusiness

    Enforce

    Compliance,

    Policies

    Best-practices

    Costeffectiveness

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    BENEFITS OF BPM

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    ENVIRONMENT

    Key functions a BPM environment should provider are

    Development/Change Time

    Process Modeling

    Analysis, optimization

    Run-time

    Process Orchestrations

    State management

    Process correlation

    Transaction support

    Expose the orchestration as a service to outside

    Process monitoring

    Workflow User Interfaces

    Business rule management

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    KEY PARTS OF A PROCESS

    MANAGEMENT SYSTEM

    ModelingModeling

    &&

    Design toolsDesign tools

    Process ExecutionProcess Execution

    ProcessProcess

    EngineEngine

    ProcessProcess

    DataData

    BusinessBusinessRulesRulesWorkflowsWorkflows

    UsersUsers

    ERPERP

    CRMCRM

    BusinessBusiness

    SystemsSystems

    ProcessProcess

    Dashboards,Dashboards,

    Monitoring,Monitoring,

    AnalyticsAnalyticsBusinessBusiness

    ServicesServices

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    BPM RELATED STANDARDS

    BPEL - For expressing abstract and

    executable processes

    BPMN -Diagramming conventions fordescribing business processes

    XPDL Focus onDistribution of work

    SOA

    Web service standards

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    BPM LIFECYCLE

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    BPM IN STANDARD CHARTERED

    Used in the investment arm

    Tracks any transaction through its lifecycle

    Earlier there used to be too much paperwork Brought end to end visibility, model

    compliance adherence, streamlined the

    process Removed manual intervention, errors are

    less, no deviance from the framework

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    FACTORS AFFECTING BPM

    Assembly-line

    Paradigm not fit for many exceptions

    Higher expectations from

    the Social Networking world

    Growing complexity of

    Business interactions

    Need for more intelligent

    Process discovery

    Light-weight process modeling,

    Execution, monitoring

    Processes connected

    beyond enterprise

    Self linking processes,

    Ubiquitous processes

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    BPM AND OTHER METHODOLOGIES

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    BPM AND THE ORGANIZATION

    Jobs will be affected due to change in

    operating processes

    Alignment of business and IT Focus shifts from day to control to matters

    with higher tactical content

    Impact of BPM depends on how it is used.