BPCCOM601

BEST PRACTICES CONFERENCE SHAREPOINT

Clarity. Direction. Confidence.

PUTTING YOU AT THE CENTRE OF TESCO

Wes Hackett

COM601


About Wes Hackett

Solutions Architect at Content and Code

Blog: http://weshackett.com

Twitter: @weshackett

CKS:Dev team member http://cksdev.codeplex.com

http://weshackett.com/

http://cksdev.codeplex.com/


What we’ll cover

Introduction to Tesco

What Tesco people asked for

How we used SharePoint to put the user at the centre of Tesco

What the future holds



Vision

In their personal lives, people are working together and sharing information in radically different ways using the Internet. Social networking websites such as Facebook, YouTube and Twitter, collaborative knowledge websites such as Wikipedia, and interactive communications such as Skype and MSN Messenger, are giving people very engaging ways to share experiences, communicate better and learn faster.

We have an opportunity to do give our staff the same tools and experiences, to help them do their jobs better and help them feel connected to the wider Tesco community.


What are people using?

http://en.wikipedia.org/wiki/File:Foursquare_logo.svg

http://en.wikipedia.org/wiki/File:Flickr_wordmark.svg

http://en.wikipedia.org/wiki/File:Deviantart_logo.png


HUBBringing it all together to build the Hub


Solution

• Traditional company hierarchy?

• Corporate news focused homepage?

• Locked down homepage?

• With SharePoint we have the building blocks…. We just need to change the way we use them

• There is no homepage… the MySite is the homepage so everyone's is different


My Site Teamsites

Community Sites

Corporate Sites

Extranet/Internet

My Profile

me everyone

Search, Instant Messaging, Desktop Sharing, Desktop Web/Video Conferencing

Pay & Benefits

Tesco Academy

My Sites - A homepage that is tailored to my individual needsthink iGoogle for Tesco.

My Profile - viewable by all, that will help others connect to me. Think Facebook or LinkedIn for Tesco.

Teamsites - websites that provide a workspace for a team to collaborate, share knowledge and make better decisions.

Think of docshare, Wikipedia, YouTube and Forums all rolled into one place that is specific to your team.

Community websites - a collaborative workspace for people within a certain discipline, with shared skills or interests. Helping

to improve knowledge, best practice and drive innovation

corporate website - that provides Tesco-wide news and information, with newsfeeds, videos, executive interviews and

interactive content that keeps me engaged.

Extranet & Internet - access the websites and tools seamlessly without additional user-ids and passwords

All sewn together with search, instant messaging, desktop sharing, conferencing facilities and more...


Making the MySite your homepage


Activity Feed Profile Events

Job title change

New colleague

Status message

Interests update

Skills update

Ask me about update

Birthday


Tagging

Rating

Activity Feed Social Events

Note board post


Adding Enterprise Content

SP2010 is about content, docs, wikis, discussions…By default none of this appears in the activity feeds

We extended the feed to include the ECM typesThey add the business related value

Show the user what is going on in the organisation


Enterprise Content

Announcement

Discussion

Discussion reply

Wiki or Enterprise Wiki page

Blog post

Blog comment


Enterprise Content Media

Picture or Image

Audio

Video


Ok more data?

So with social tags, profile and ECM content was the feed engaging?

No… not really

Extend the visual elements to be more engagingBring items to life

Give them functionality

Maintain the OOB function


Super User Interface

New colleagueNew colleague

DiscussionDiscussion

Discussion replyDiscussion reply



Announcement

Announcement



Blog post

Blog post

Blog comment

Blog comment

Picture or Image

Picture or Image



Audio

Audio

Video

Video


Homepage


Homepage continued


Performance at scale

Gathering at scaleFirst iteration was queried by site collection

Too slow

Second iteration Change log based

Security trimmingComplexity

Performance

ConfigurationConfigure each gathering per location


When being colleagues isn’t enough

SharePoint activity is only colleague based by default

What happens when you think a team produce some great content?

Follow them all?

What happens if a new person joins the team and you don’t realise?

Or a person creates too many things not from that team in their other roles?


By site By list

Subscriptions


Subscriptions

Told why you’re seeing an item

You can unsubscribe from the menu


Personal profile


My Teams


Site directory


Checkout


Challenges

Cultural challengesOpen readership

Non doc centric

Not a file share

Open yet secure

Adoption for those not using social sites on web

Technical at scaleOOB SharePoint

Person centric architecture

Custom development

Social features and ECM

IT stuff like Database quotas, backups, etc.


Future plansTwitter integration

Integrated video with Cisco Media Experience Engine

FAST for SharePoint to improve the search capability

Business portals, surfacing various LOB

External supplier/partner collaboration

New activity feed features such as likes and comments


Summary

Person centric solution

Focus on improving the end user’s workloadBringing them information of relevance from across Tesco

Building connections between people and teams

Opening up information sharing

Allowing full customisation means a user decides what is important to them



THANK YOU FOR ATTENDING

Questions?



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Technology

tescowhat tesco people

centre of tescowhat

different ways

social networking websites

wider tesco community

dev team member http

msn messenger

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