Boulder Homeless Workgroup Session Friday, January 27, 2017 1:00 – 3:15 PM Annotated Agenda Time Topic Notes 1:00- 1:15 Welcome & Introductions Opening Remarks (if any from Wendy or the City) Introductions Annie will review agenda for the day 1:15 – 1:35 Level Setting & Purpose of Strategic Planning Work Session Review Guiding principles Level setting: meeting flow and ground rules Purpose of the comprehensive strategic plan Structure for the strategic planning process vs. short term/crisis solution 1:35 – 2:10 System Flow Maps Objectives: Shift from Program level thinking to System level thinking Understand system performance and client experience Define Shared System Goal & Metrics Review System Maps – Annie/Katie to present (15 min) Single Adults Families System Redesign Exercise – small groups or one large (20 min) Groups will rearrange the pieces of the system to achieve shared goal 2:10 - 3:10 Building your Plan Objectives: Define your New System Framework and Guiding Principles based on the system mapping exercises Define your milestone goals by subpopulation Identify the broad strategies necessary to achieve each milestone goal Large Group Exercise: Go BIG - Bold, Inspire, Guide (20 min) Sub Pop Goals: Federal Strategic Goals; rare, brief, non- recurring, How much and by when? Order? Measure: Simplest way to answer - How do you know you have succeeded? Large Group Exercise: (15 min) Revisit system themes from guiding principles – think about how they relate to your new system orientation and milestone goals. Revisit the System Map – What does this map represent? Why doesn’t your system function like this today? What has to be changed for this to be real?
24
Embed
Boulder Homeless Workgroup Session Friday, January … · Boulder Homeless Workgroup Session Friday, January 27, ... based on the system mapping exercises ... Grey = Exiting the system
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Boulder Homeless Workgroup Session
Friday, January 27, 2017 1:00 – 3:15 PM
Annotated Agenda
Time Topic Notes
1:00- 1:15 Welcome &
Introductions
Opening Remarks (if any from Wendy or the City)
Introductions
Annie will review agenda for the day
1:15 –
1:35
Level Setting & Purpose of Strategic
Planning Work Session
Review
Guiding principles
Level setting: meeting flow and ground rules
Purpose of the comprehensive strategic plan
Structure for the strategic planning process vs. short term/crisis solution
1:35 –
2:10 System Flow Maps
Objectives:
Shift from Program level thinking to System level thinking
Understand system performance and client experience
Define Shared System Goal & Metrics Review System Maps – Annie/Katie to present (15 min)
Single Adults
Families System Redesign Exercise – small groups or one large (20 min)
Groups will rearrange the pieces of the system to achieve shared goal
2:10 -
3:10 Building your Plan
Objectives:
Define your New System Framework and Guiding Principles based on the system mapping exercises
Define your milestone goals by subpopulation
Identify the broad strategies necessary to achieve each milestone goal
Large Group Exercise: Go BIG - Bold, Inspire, Guide (20 min)
Sub Pop Goals: Federal Strategic Goals; rare, brief, non-recurring, How much and by when? Order?
Measure: Simplest way to answer - How do you know you have succeeded?
Large Group Exercise: (15 min)
Revisit system themes from guiding principles – think about how they relate to your new system orientation and milestone goals.
Revisit the System Map – What does this map represent? Why doesn’t your system function like this today? What has to be changed for this to be real?
What activities are the most important to achieve your goals? Small Group Exercise: Translating Your Gaps (25 min)
In this new orientation, what gaps are the most important? Each group will have a set of cards with gaps identified from homework along with blank cards to add. They will rank the gaps into categories: Essential or non-essential and then order.
Report out and grouping to extract common themes and summarized reorientation.
3:10 -
3:15
Closing Remarks & Next Steps
Annie
Boulder Homelessness Work Group Meeting: January 27, 2017
• Your Name and organization
• Something people in this room may not know about you?
• Agenda Items
• Meeting Ground Rules
• Timeline
• Project Goals and Structure
System Performance Mapping
What is a Systems/Data Map?
A Visual Guide to Show How People do or do not “flow” through the homeless system that:
Includes data from ES, TH, PSH, and RRH programs all on one page
Illustrates entry and exit data to help determine causes and show outcomes
Provides a base for discussion on data quality, programming, and policies to help end people’s homelessness.
Boulder City & County Homeless System Map
Boulder System Map: Emergency Shelter
Prior Residence
Emergency
Shelter
Destinations of the 1,450 exits:
Homeless
6%
88%
6%
Unknown
Permanent
85%
15% Literally Homeless
Other
Top Prior Residences: 48% Information Missing (Other)
19% Don’t Know/Refused (Other)
8% Place Not Meant for Habitation (Literally
Homeless)
Top Destinations: 84% Information Missing (Unknown)
3% Rental Housing (Permanent)
3% Other (Unknown)
3% Temporary Stay with
Family/Friends
(Homeless)
Boulder System Map: Transitional Housing
Prior Residence
Transitional
Housing
Destinations of the 123 exits:
Homeless
63%
37%
Permanent
24%
76% Literally
Homeless
Other
Top Prior Residences: 62% Emergency Shelter (Literally Homeless)
14% Places Not Meant for Habitation (Literally
Homeless)
10% Detox/Jail (Other)
Top Destinations: 49% Rental Housing (Permanent)
11% Transitional Housing (Homeless)
8% Detox/Jail (Homeless)
Boulder System Map: Rapid Re-Housing
Prior Residence
Rapid Re-
Housing
Destinations of the 5 exits (not shown in the system map):
40%
60% Unknown
Permanent 47%
53% Literally
Homeless
Other
Top Prior Residences: 36% Emergency Shelter
28% Rental Housing, without Subsidy (Other)
17% Place Not Meant for Habitation (Literally
Homeless)
Top Destinations: 60% Don’t Know/Refused (Unknown)
40% Rental Housing, without Subsidy (Permanent)
Boulder System Map: Permanent Supportive Housing
Prior Residence
Permanent
Supportive
Housing
Destinations of the 13 exits: (not shown in the system map):
Homeless
54%
23%
23%
Unknown
Permanent
13%
87%
Literally
Homeless
Other
Top Prior Residences: 67% Emergency Shelter (Literally Homeless)
19% Place Not Meant for Habitation (Literally
Homeless)
4% Institutions-Hospital/Detox/Psych (Other)
4% Information Missing (Other)
Top Destinations: 39% Rental Housing, with Subsidy (Permanent)
23% Other (Unknown)
15% Permanent Supportive Housing (Permanent)
Points for Discussion
All
Populations Combined
System Map
ALL SYSTEMS MAP
Highlights
Transitional Housing (TH): majority (62%) of users are exiting to rental housing.
Permanent Supportive Housing (PSH): 87% of households enter from a literally homeless situation.
Rapid Re-Housing (RRH): A majority of users are entering from Emergency Shelter. Targeting the
literally homeless is a positive trend here.
Points of Discussion
Emergency Shelter (ES):
Entry and exit data is largely unknown.
When Boulder Shelter Program is removed, data shows many people entering and exiting
from/to staying with family and friends. Consider diversion/prevention/mediation.
Length of stay is slightly longer than seen in other communities (1-3 months compared to 30
days or less).
Transitional Housing (TH):
Most (46%) are staying for more than a year. This is a little high compared to other
communities which see a majority staying between 6 months to one year.
The exit back to Transitional Housing is also high, and could indicate folks not being able to
move on to more permanent situations. Instead, they could be moving from one TH program to
the next, continuing to cycle in the system.
Because there are people entering from and exiting to Detox Centers or Jail, some of these
users could be cycling between the two unstable residences. This could also indicate a sobriety
requirement with TH programs.
Building the Strategic Framework
PURPOSE
Shared Measures
Collective Impact
Alignment Resources Activities
End Homelessness
Housing Placements
No Returns
Strategic Framework
-Welcoming & Inclusive, -Transparency & Consistency, -Easy to use,
-Solutions that include homeless perspectives
-Housing 1st, -Meets diverse housing needs, -Defined outcomes, -Efficient delivery across
providers, -Trauma –informed, Client centered & strengths based
-Take into account “Fair Share” & need, -Decisions are evidenced based & data-informed, -Results
oriented
Access
Experience
Data-
Driven
Guiding Principles
-What’s implemented locally integrated into larger county system and Boulder’s long term affordable
housing
-Stable housing = goal when entering system, -Sustainable, -Scalable, -Leverage national &
state resources. -System to align with community needs & values
-Re-envision the system to be BOLDER, look beyond agencies & programs, -Transitional housing