Bookends of Training: pre- and post- training really matters

BOOKENDSTO EXCELLENT TRAINING SESSIONS

Joann Flick, MS Ed. - CE CoordinatorMontana State Library - MLA 2015

Today

Outcomes:

Apply effective methods for identifying training

needs

Apply effective methods for evaluating

training

Utilize Needs analysis & evaluation as part

of training implementation

for the purpose of improving library training &

services

ADDIE

http://www.leadertipsforsuccess.com/attachments/Image/ADDIE.jpg

Another version of ADDIE

http://www.nwlink.com/~donclark/history_isd/addie.html

ADDIE not the only model

Successive Approximation

Modelhttp://www.learningsolutionsmag.com/articles/1012/

Needs Analysis – one Bookend

Who are your learners?

Primary & others

Their capabilities, limitations…

Resources available

Conditions & circumstances

What is the need you are trying to address?

Research – including other training already available

One more thing about the

NEED

You can’t fix every

performance issue

with training

Is it a need that

training can

address?

Is there a better way

to address the

need?

Training NINJA tip#1

Is it a

training

issue?

NINJA #1 – DISCUSS

A library trustee attends a

session on MakerSpaces

and decide they want their

library to add video

production & 3-D printing,

but library staff are hesitant

about the idea.

What is the cause of this

problem? Will a training

program fix it?

Training NINJA tip#2

WIFM?

NINJA #2 – DISCUSS

Christmas is coming and

library staff are expecting

patrons to come in the door

with a bunch of new

eReader devices after the

holiday. The library director

asks you to help staff be

prepared.

What type of training would

work best for your staff?

WIFM? WRITE AN

Evaluation – the other bookend

Where do you start?

Needs Analysis

Learning Outcomes

Consider Kirkpatrick

Doable/sustainable

Evaluation

Donald Kirkpatrick – 4 Levels

(1954)

AGREE?

“…assessment efforts should not be concerned about valuing what can be measured but, instead, about measuring that which is valued.”

-- Banta, T. W., Lund, J. P., Black, K. E.,

& Oblander, F. W., (996)

Assessment in practice:

Putting principles to work on college campuses.

San Francisco: Jossey-Bass.p. 5

Kirkpatrick’s FOUR levels

1. REACTION

2. LEARNING

3. BEHAVIOR

4. RESULTS

Kirkpatrick practice level 2

1. REACTION

2. LEARNING

• Likert scale

• Yes, No

• Checklist

• Quiz

Kirkpatrick practice level 2

1. REACTION

2. LEARNING

socrative.co

mEnter:

BG24WEIK

Kirkpatrick’s FOUR levels

1. REACTION

2. LEARNING

3. BEHAVIOR

4. RESULTS

Training NINJA tip#3

Use the

evaluation

to inform

your next

training

Training NINJA tip#3

tinyurl.com/bookendev

al

What did you learn

today? What's next? List knowledge, skills or an anticipated

change in your behavior from this

training. List any ideas you have for

what you need to learn about this topic

of evaluation.

What did you learn today? What's next? List knowledge, skills or an anticipated change in your behavior from this training. List any ideas you have for what you nee

Training NINJA tip#4

KISS

BIG 3 QUESTIONS – training

evaluation

What went well?

What bombed?

What follow-up is needed?

• Trainees

• Trainer

True?

“The evaluation

always sets the ceiling

on the learning.”

-Michael Sullivan, PhD

Trending

American Society of Training Directors

American Society for Training &

Development

Association for Talent Development

Did we accomplish our outcomes

for today?

Outcomes: Library learners will:

Apply effective methods for identifying training

needs

Apply effective methods for evaluating

training

Utilize Needs analysis & evaluation as part

of training implementation

for the purpose of improving library training &

services

Questions/Discussions

?