BOI Theme DW Presention [Read-Only] - 1105 Media: …download.1105media.com/tdwi/Remote-assets/Events/2017/...It’s an app, not a report • Flow of the app is important • Consistency

thebusinessofintelligence.com 2

thebusinessofintelligence.com

Dewayne Washington “BI Pharaoh”CIO – The Business of Intelligence

[email protected]

The Business of Intelligence


Shadow IT

4


Change is Hard Understanding the Customer Swim Downstream Lessons Learned Demo

Agenda

thebusinessofintelligence.com6


Change is hard if…• It’s unwanted• It’s not communicated• It’s unexplained

Change is not hard if…• You have something worth

changing to• You articulate it properly• You are willing to change as

well

Change is Hard?


Have you sat with them?Do you know why they use the tools they use?Have you suggested new opportunities?

Understanding the Customer


Don’t try to boil the ocean... Or change its current

Use existing tools to your benefit Enhance quickly. Replace slowly Get in the stream

Swim Downstream


A Successful Program has…The Right…

People

Attitude

Resources (Money and Support)

Tools


Lessons LearnedIt’s an app, not a report

• Flow of the app is important• Consistency and standards• Business Intelligence Competency Center• Conference Exposure (Business Champions)

Customer Collaboration• Keep them involved, it’s their baby• Support them• Speak to them, NOT at them

Be Agile (Iterative Solutioning)Dedicated Staff (Technical, Functional, QA)Technical skill set (OLAP,ETL)


Testimonials“I love the ease of creating

reports” ~ Tia Hatcher (Lead Accountant)

“This frees us to work on adding new products and

services”~ Dave Wilson (Mgr Parking Revenue/Yield Mgmt)

“It’s a game changer!”~ Ken Buchanan (EVP Revenue Management)

“I can use this is in London tomorrow! “

~ Zenola Campbell (VP/Concessions)

“Wow, I was not able to see this data before!“~ Mildred Alverez (Controller)

“This saves me a tone of time!”

~ Jannette Benefee (Senior Business Analyst)

“We could not have closed the year without it! “~ Renee Brown (Finance Manager)



Q & A


Dewayne WashingtonCIO – Chief Innovation Officer

[email protected]

Contact Information

15

BOI Theme DW Presention [Read-Only] - 1105 Media: …download.1105media.com/tdwi/Remote-assets/Events/2017/...It’s an app, not a report • Flow of the app is important • Consistency

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