Body Language Updated

8/8/2019 Body Language Updated

http://slidepdf.com/reader/full/body-language-updated 1/20

BY-

Zia AhmadSumedha Dubey

Anamika Chauhan

Srishti Srivastava

Palnika Hemnani



What isbody

language?

Body movement

is Non Verbal

Communication

It isCommunication ofpersonal feelings,emotions,

attitudes,thoughts«throughbody movements

It is Movementsdone eitherconsciously orinvoluntarily.

Example:- Theway in which wefold our arms andcross our legsetc«.



Types of Gestures

Leg gesturesHand gestures

Two types of hand gestureare:-1:Dominant Handshake2:Submissive Handshake

Three Types of Legs Gesturesare:-The foot lockThe ankle lockStanding cross leg



Dominant handshakeDominant handshake

>> TurningTurning ourour handhand soso thatthat ourour palmpalm facesfaces downdown inin thethehandshakehandshake transmitstransmits dominancedominance..

>> OurOur palmpalm needneed notnot bebe facingfacing thethe floorfloor directlydirectly ,, butbutshouldshould bebe facingfacing downwardsdownwards inin relationrelation toto otherother person·sperson·spalmpalm andand thisthis tellstells himhim toto followfollow..

Submissive handshakeSubmissive handshake

>> TheThe humanhuman usesuses palmpalm ²²upup gesturegesture toto showshow

submissionsubmission toto othersothers.. TheThe reversereverse ofof dominantdominanthandshakehandshake isis toto offeroffer youryour handhand withwith palmpalm facingfacingupwardsupwards..



The Foot LockThe Foot Lock

>> TheThe toptop ofof oneone footfoot lockslocks aroundaround thethe otherother legleg toto reinforcereinforce aadefensivedefensive attitudeattitude andand whenwhen thisthis gesturegesture appearsappears oneone cancan bebe

suresure thatthat thethe personperson hashas becomebecome aa mentalmental recluserecluse oror hashasretreatedretreated likelike aa tortoisetortoise intointo thethe shellshell.. ThisThis positionposition isiscommoncommon toto shyshy oror timidtimid peoplepeople..

The Ankle LockThe Ankle Lock

>> CrossingCrossing oror foldingfolding legslegs suggestsuggest thatthat aa negativenegative oror defensivedefensiveattitudeattitude existsexists andand isis alsoalso thethe casecase withwith ankleankle locklock.. ItIt isis oftenoftencombinedcombined withwith clenchedclenched fistsfists restingresting onon armsarms ofof aa chairchair..

Standing Cross legStanding Cross leg>> WheneverWhenever standingstanding amongamong peoplepeople wewe don·tdon·t knowknow well,well, wewestandstand withwith ourour armsarms andand legslegs crossedcrossed.. AlsoAlso wewe standstand atat greatergreaterdistancedistance fromfrom eacheach otherother thanthan customarycustomary withwith ourour coatscoats ororjacketsjackets usuallyusually buttonedbuttoned.. ThisThis isis thethe standingstanding crosscross legleg gesturegesture..



Body language during job interviewBody language during job interview

Pay attention to timePay attention to time ::YourYour attitudeattitude oror attentionattention toto timetime sendssends outout positivepositive nonnon ²²verbalverbalmessagesmessages.. ItIt isis betterbetter toto arrivearrive earlyearly thanthan eveneven aa littlelittle latelate..HoweverHowever don·tdon·t turnturn upup tootoo earlyearly becausebecause waitingwaiting forfor aa longlong timetime inin

aa ¶sweatbox·¶sweatbox· wontwont dodo anyany goodgood toto youryour nervesnerves..

Tune your body postureTune your body posture ::Adopt a posture that shows interest but still comes as beingAdopt a posture that shows interest but still comes as beingrelaxed. Sit up straight in the beginning with your back against therelaxed. Sit up straight in the beginning with your back against the

chair. If you slouch or hang sideways, it gives the impression thatchair. If you slouch or hang sideways, it gives the impression thatyou are not interested; Sitting on edge makes you look tense.you are not interested; Sitting on edge makes you look tense.



Movements:Movements:

NoddingNodding youryour headhead whilewhile speakingspeaking isis aa goodgood wayway ofof supportingsupportingyouryour wordswords oror addingadding meaningmeaning toto themthem..

InIn aa difficultdifficult situationsituation aa personperson isis inclinedinclined toto foldfold theirtheir armsarmsacrossacross theirtheir body,body, butbut duringduring anan interviewinterview itit isis betterbetter notnot toto dodothisthis butbut letlet youryour handshands lielie looselyloosely onon youryour laplap oror thethe armrestsarmrests ofofthethe chairchair..

SupportSupport youryour wordswords byby handhand gesturesgestures.. ButBut don·tdon·t makemake tootoo manymany

handhand movementsmovements inin thethe beginningbeginning ,add,add themthem slowlyslowly throughoutthroughoutthethe interviewinterview.. TuneTune youryour movementsmovements toto thosethose ofof thethe otherother personperson..

When to look at whomWhen to look at whom::

ItIt isis importantimportant toto looklook atat allall interviewersinterviewers toto anan equalequal extentextent.. ByBylookinglooking directlydirectly atat thethe personperson wewe givegive themthem aa signsign ofof trusttrust..

LookingLooking atat andand awayaway fromfrom somebodysomebody serveserve asas dotsdots andand commascommasinin spokenspoken sentencessentences.. whenwhen answeringanswering aa question,question, firstfirst looklook atat thethepersonperson whowho posedposed thethe questionquestion ,but,but whilewhile answeringanswering taketake turnsturns atatlookinglooking atat othersothers tootoo..



Tips for being an excellent listenerTips for being an excellent listener ::One of the biggest secrets for being successful with bothOne of the biggest secrets for being successful with bothyour personal and business goals is learning the skills ofyour personal and business goals is learning the skills oflistening with excellence.listening with excellence.

Detect whether the person talking to you is expressingDetect whether the person talking to you is expressingfacts or feelings. respond with extra care when the person isfacts or feelings. respond with extra care when the person iscoming from the more subjective domain of feelings.coming from the more subjective domain of feelings.

Respond fully to the feelings that someone shares beforeRespond fully to the feelings that someone shares beforeresponding with the facts.responding with the facts.



Use silence when the person talking to you is sharingUse silence when the person talking to you is sharingfeelings and you don't know what to say.feelings and you don't know what to say.

Focus on what someone is saying instead of thinking ofFocus on what someone is saying instead of thinking ofwhat you are going to say when they are finished speaking.what you are going to say when they are finished speaking.Your response will be more helpful and natural if youYour response will be more helpful and natural if youfocus on the other person fully while they are speaking.focus on the other person fully while they are speaking.

Listen FOR things when people share instead of merelyListen FOR things when people share instead of merelylistening TO them.listening TO them.

Use short responses when the speaker is sharingUse short responses when the speaker is sharing

something that is very important to them. longer responsessomething that is very important to them. longer responsesmake the person feel impatient and demake the person feel impatient and de--railedrailed

Listen twice as much as you speak. Take care that youListen twice as much as you speak. Take care that youdon·t speak more than half the time.don·t speak more than half the time.



Share negative emotion only in person or on the phone.Share negative emotion only in person or on the phone.

Pepper your responses with the phrase, ¶I understand.·Pepper your responses with the phrase, ¶I understand.·

Take notice when you feel threatened by what someone isTake notice when you feel threatened by what someone issaying to you.saying to you.

Practice making requests to others when you are angry.Practice making requests to others when you are angry.

Try repeating the exact words that someone is saying toTry repeating the exact words that someone is saying toyou when they are in a lot of emotional pain or when youyou when they are in a lot of emotional pain or when youdisagree with them completely.disagree with them completely.

Top 10 tips on Managing Conflict and Anger«.



Take responsibility for your feeling to avoid blamingTake responsibility for your feeling to avoid blamingothers.others.

Learn to listen to the two sides of the conflict that you areLearn to listen to the two sides of the conflict that you arein as if you were the mediator or the counselor.in as if you were the mediator or the counselor.

Take a playful attitude towards developing the skill ofTake a playful attitude towards developing the skill ofemotional self control in high conflict situations.emotional self control in high conflict situations.

Wait a few days to cool down emotionally when aWait a few days to cool down emotionally when asituation makes you feel wild with intense feelings, suchsituation makes you feel wild with intense feelings, such

as rage.as rage.

Make a decision to speak with decorum whenever you areMake a decision to speak with decorum whenever you areangry or frustrated.angry or frustrated.



Responsive

Engaged

Reflective

Listening

Fugitive

Bored

Combative

Let me speak

Leaning forward Head tilted Staring into

space

Finger tapping

Open body Lots of eye contact Slumped posture Foot tapping

Open arms Noddling Doodling Staring

Open hand High eye blinking rate Foot tapping --------



Eager Evaluating Let me go Aggressive

Sprint postion Sucks

glasses/pencil

Feet towards Finger pointing

Open legs Strokes chin Looking around Leaning forwards

Feet under chair Looks up and right Buttoning jacket Fists clenced

On toes Legs crossed ---------- ----------------

Leaning forward Ankle on knee ---------- ----------------

Ready to agree Attentive Rejection Defiant

Closes papers Standing Sitting /Moving

back

Standing

Pen down Arms behind back Arms folded Hands on hipsHands flat on

table

Smile Legs crossed Frown

-------------- Open feet -------------- -------------



Defensive Lying

Standing up Touches face

Feet pointing in Hand over mouth

Hands clenched Pulls ears

----------------- Eyes down and glances at you

----------------- Uncomfortably while in sitting

position(Shifting)



Types of Body LanguagePosture

Forward/BackPosture

Open/ClosedPosture

Accepting Rejection Actively Reacting Passively Ignoring

Open hands

Face facing you

Feet planted on

Ground

Arms folded

Legs crossed

Body turned

away from the

speaker

Leaning forward

Pointing towards

speaker

Leaning back

Looking at

ceiling

Doodling on pad

cleaning their



The Combination of basic posture group leads to formation of4 basic modes:-

1.Responsive2.Reflective3.Fugitive4.Combative

FORWARD

OPEN

CLOSED

BACK

Responsive Reflective

Combative Fugitive



Characteristics of different modes:-

Responsive

mode

Reflective mode Fugitive mode Combative mode

Open/Forwardmode

Open/Backmode

Closed/Backmode

Closed/forward mode

ActivelyAccepting

Not ActivelyAccepting

Physicallypresent and

mentally absent.

Activeresistance

Good time toask foragreement anddemand for a

concession.

Not goodtime to ask foragreement, youshould provide

further fact.

Going toboredom, sparkinterest in anyway one can,

may it bethroughirrelevantmessage also.

Time todefuse angerand avoidcontradiction

and steer themto reflectivemode.



Make your Body Language Work for YouMake your Body Language Work for You

Nothing CrossedNothing Crossed: Keep Arms and legs uncrossed. It: Keep Arms and legs uncrossed. It

relays message«·I am open and honest with you.·relays message«·I am open and honest with you.·

Lean Forward:Lean Forward: Interested people always pay attentionInterested people always pay attentionand lean forward. Lean slightly forward.and lean forward. Lean slightly forward.

Mirroring:Mirroring: Try to pay attention to your client byTry to pay attention to your client bymirroring their sitting position and pace of talking.mirroring their sitting position and pace of talking.

Direct Eye Contact:Direct Eye Contact: Acts as a compliment to mostActs as a compliment to most

people and build trust in you but sometimes it maypeople and build trust in you but sometimes it mayalso be assumed as sign of disrespect.also be assumed as sign of disrespect.

Handshake:Handshake: Handshake should be not too hard andHandshake should be not too hard andneither too soft. Pay attention while shaking handsneither too soft. Pay attention while shaking hands



Positive gesturesPositive gestures Negative GesturesNegative Gestures

Relaxed BreathingRelaxed Breathing A hand over the mouthA hand over the mouth

Good eye contactGood eye contact Moving around a lot inMoving around a lot ina chaira chair

Nodding affirmativelyNodding affirmatively Playing with thingsPlaying with things

SmilingSmiling YawningYawning



References

-Body Language by Allan Pease

Body Language Updated

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