Body language

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Importance of body languageThamizharasanWHAT IS BODY LANGUAGE?Communicating NON-VERBALBody movementsPosturesGesturesExpressions

Why body language is important?10% only words60% visuals30% vocal

SOME BEST BODY LANGUAGE POSSESSORS

Bill GatesSteve JobsBill Clinton 3000+FACIAL EXPRESSIONSSEVEN UNIVERSAL EXPRESSIONSHappinessSadnessAngryFearSurpriseContemptDisgustBODY LANGUAGE Gestures

EYES (AS YOU SEE THEM) Eyes - upward to the right (their left). Trying to recall memories.

Eyes - upwards to the left (their right). Creating visual images (we think in pictures).

A hand over the mouth whilst talking indicates deceit. A desire to try and stop the words coming out of the mouth.

Indicate critical analysis.

Is an evaluation signal. Generally a positive evaluation. It's a time for thought process. Women - bottom of the chin

Is an evaluation gesture.It is generally a positive evaluation of your ideas, suggestions, information or requests.

She may feel comfortable. She may look cool. Careful, You have a very negative signal, even if she is smiling.

The lowered stapling of the hands indicates listening, and can also be a negative confidence gesture.

The scratch to the back of the neck indicates uncertainty.

It can mean nervousness or deceit. It can mean a desire to shut out the words they are hearing, or the words aren't 'going in'. they've heard enough.

Hot under the collar! People touch their face 10 times more than normal when they feel uncomfortable. When you lie, you feel a tingling sensation around your face and neck, and feel you need to touch or relieve the area.

Hand clasping at a desk or in a chair on its own may indicate nervousness, insecurity or anxiety. The more tightly clasped they are, the more the anxiety.

Clasped hands in front of the body are a barrier signal, seeking reassurance.

The higher the hands are , the more confident the feeling.

Here's the mother of all confidence gestures. This gesture can denote even arrogance. The most supreme will be when the chair is tilted back onto two legs.

Crossed legs can be comfort, but often indicate negativity. Holding a clipboard

This is extremely negative.

Indicate lethargy. They maybe don't want to be there

Indicate indifference. The attention they are giving you is minimal.

It normally indicates mild confrontation and stubbornness at that point.

This is blatant territorial ownership. Claiming territory. It could easily be disregard of other people's territory if it were say your feet on someone else's desk.

This is an aggressive gesture, indicating their hidden behavior as being aggressive.

Watch for people's feet movements. OpennessLean forward

Open palmsDefensivenessArms crossedOrgrippingLeg over chairor With a leg acrossEvaluationHand to cheekorBeard strokingorLowered specsorPinching the bridge of noseSuspicion & secretiveSideway glanceorTouching noseorRubbing ear/behindorRubbing eyesorHand over mouthReadinessHands on hipsorSitting on the edgeReassuranceClenched hands with thumbs rubbingOrhand pinchingorWomen- adjusting necklaceFrustrationBack of headorTightly clenched handsorWringing handsorPain in neckorHot under collarSelf-controlClenched at backorCrossed ankles

Here's a neutral position. Sat upright, legs together, arms apart, possibly with the palms of the hands showing, indicating honesty and sincerity. BODY LANGUAGETwo basic groups of Body LanguageOpen/closedForward/back BODY LANGUAGEopenclosedforwardbackresponsivereflectiveescapeeargumentativeHANDSHAKES

WET FISH from a man this normally means a weak character, someone who is easily persuaded.

THE BONE CRUSH handshake It's a show of strength and dominant character to the extreme.

A palm down handshake indicates control.

Anyone who gives you a handshake with two hands, when first meeting you, is likely to be insincere and overwhelming, or even deceitful. BODY LANGUAGE..?

BODY LANGUAGE.?

BODY LANGUAGE.?

BODY LANGUAGE-movement Do not be frozen

Display energy & variety

Purpose BODY LANGUAGE-movement Forward - making point

Backward

Sides

BODY LANGUAGEClothes: 23%+Gestures: 57%+Facial expressions: 20%

Main Aspects Of Body Language

Ways of talkingTalking is not only what you say but also how you say it. By stressing some words in a sentence, you can change the entire meaning of it without changing the structure of the sentence. Paralanguage

Ways of talking Some people feel comfortable speaking very fast, however the listeners are not able to understand them.The pitch of the voice plays a main role for example the low tone indicates that the person is shy or uncomfortable, but when the tone of a person is high then people say that he is confident.

Head MovementsThe head can send such a wide range of signals.Head nod shows a positive signal.Head shake symbolizes no or negative.Continue head nod shows your attention.Tilting the head sideways can be a sign of interest.

Eye Movements The eyes are often called, 'the windows of the soul' When a person looks upwards they are often thinking. In particular they are probably making pictures in their head and thus may well be an indicator of a visual thinker. Looking down can thus be a signal of submission. It can also indicate that the person is feeling guilty.

Eye MovementsA quick glance sideways indicates the source of a distraction.Gazing at something shows an interest in it.Staring generally indicates particular interest in something or someone.People lower or knit their eyebrows to show disagreement.Frown when in displeasure.Rubbing eyes denotes tiredness or upset.Direct eye contact shows attention and interest.

56Eye MovementsClosing one eye in a wink is a deliberate gesture that often suggests conspiratorial.Blinking eyes infrequently is probably due to boredom.

57Mouth

Biting lip.Pursing lips.Nail biting.Smile head tilted ,looking up.Tight lipped smile.Dropped jaw smile.Chewing gum.Hand clamped over mouth.

Facial Expression Human face is extremely expressive.Face can encode a variety of communicative and informative messages. Facial expressions are universal. Face is the most reliable indicator of emotions.Blushing.Smiling.Frowning.

59Sound

Laughter is composed of a broad range of gesture and sounds.Ha-Ha is a genuine laughter.He-He is a mocking laughter.Hee-Hee indicates a secret giggle.Ho-Ho communicates surprise.

Walking GesturesArms swingingHands in pocketHands on hipsMeditative walkConfidence walkLeadership walkPacingswagger

Message clustersAggressive body languageAssertive body language.Attentive body language.Bored body language.Closed body language.Deceptive body language.Defensive body language.Dominant body language.Emotional body language.Evaluating body language.Greeting body language.Open body language.

Message clusters

Power body language.Ready body language.Relaxed body language.Sales body language.Submissive body language.

Dos and the Don'tsHow do I know as to what I am doing is right or not ..????ORWhat is My Body Language like !!!!!Let us find out.

Ways to improve Body LanguageDont cross your legs or armsHave eye contact ,but dont stareDont be afraid to take up some spaceRelax your shouldersNod when they are talkingDont slouch ,sit up straightLean but not tat too muchSmile and laugh

65Ways to improve Body LanguageDont touch your face.Keep your head up.Slow down a bit.Dont fidget.Use your hands more confidently.Realize where your spine ends.Dont stand too close.Mirror.Keep a good attitude.

Positive body language

Facial expressions should be natural and friendly: raise eyebrows to show surprise ,open eyes wide , curl your eyebrows .Body movementmove forward to emphasize move to side to indicate a transition gesture up and down head motions pen or pointer to indicate part, place (on a transparency) shrug shoulder to indicate I don't know or care.

Positive body languageHand Be conscious of what you do with your hands If you are unhappy, hold notes or cards to occupy them. arm - movements back and forth to suggest flow. Open arms to include or welcome ideas .Posture stand straight but relaxed. Lean forward to emphasize however. No hands in pockets.

Negative body languageFailing to make eye contact.Looking at the screen/board means your back is turned to the audience cutting contact.Don't stare, or look blankly into people's eyes .Avoid swaying back and forth like a pendulum.Avoid leaning against walls .Be aware of your nervous tics. Do not fold your arms like a barrier.While one hand in a pocket gives a very relaxed pose, both hands in pockets looks too casual and should be avoided.Grooming !Formal Dress Code

GROOMING & APPERANCEDressing have an impact on Self, Colleague & Customers

Your clothes convey the message that you are Confident, Presentable, Ambitious & Sincere

71MEANING:To clean and maintain the appearance of oneself.A process of making oneself neat & attractive.Includes all activities like Washing, Cleansing hair, Combing, Shaving etc..

Benefits of GroomingMakes one look Attractive

Builds up Self Confidence

Helps in better Appearance

GROOMINGMEN

Wear Formal Shirts in Office

As a rule, the simpler the better.Colours you can choose : White, off white, pale, blue shirts are preferred; though you may wear dark colored shirts too. (given below are the colours preferred by professionals).

Dont Wear !!Shirts with thick stripes and checks

TROUSERS:They should preferably be dark though you may wear beige and with a dark colored shirt.Try to have at least one pair of black trousers. Trousers may or may not have pleats

TIES To play it safe choose a traditional silk tie.No loud colours or patterns.Given below are some well accepted colours and patterns It may be wise to avoid ties with images and designer logos

Apt Look of TieYour tie should co-ordinate with your attireThe knot should be a perfect triangle.

DONT

SOCKS Choose a color that coordinates with your trousers (usually black, dark gray, dark brown, or dark blue) Make sure they are long enough not to expose your skin when you sit down. As a thumb rule, do not wear white socks.Wear clean socks to avoid bad odour

SHOESWear a good pair of leather shoes- black and brown/tan shoes. Shoes must be polished everyday.

DONT Do not wear shoes that look casual. Also, do not wear shoes with worn out heels.

BELTS Wear only formal belts with a sleek buckle.As thumb rule, match your belt to your shoes.

Avoid these buckles.

WATCHESPreferably wear leather strapped watches. If you wear a metal strapped watch, make sure that it fits the wrist well.

ALL IS WELL!