Board Meeting May 31, 2012. May 31, 2012 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities, the.

Board MeetingMay 31, 2012

May 31, 2012Board Meeting

The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’

facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent

damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.

Welcome, Remarks, Introductions . . . Mr. Charles Nelson

The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.

This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

AgendaMay 31, 2012

• Call to Order• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes and March 22, 2012

Board Meeting Minutes• Adopt Corporate Bylaws Proposed Amendments• Review Governing Policies• President’s Report• New Business• Executive Session• Closing Remarks• Adjourn

Consent AgendaMembership Report

1987 - 2012

Corporate & Political Entity Members

10271020

1023

706639580

88131

208

251

310

346361

394433

468

522

744

774800

840

861

898911

954

990

0

200

400

600

800

1000

1200

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

Consent Agenda Top 10 Calls By Parish

April 201253

14

3430

3013

2494

2458

2230

2089

1604

1412

1365

0

1000

2000

3000

4000

5000

6000

EB

R

Orleans

Lafayette

Caddo

St. Tam

many

Jefferson

Calcasieu

Ouachita

Livingston

Bossier

Consent Agenda Nature of Work

April 201270

58

4580

4372

4283

3797

3321

2537

2111

1977

1790

992

747

729

679

525

433

405

389

341

294

290

252

224

78 61 57 51 43 37 4

4556

0

1000

2000

3000

4000

5000

6000

7000

8000

Wat

er

Sew

er

Cab

le

Ele

ctri

c

Tel

eph

on

e

Gas

Lan

dsc

ape

Fen

ce

Dit

ch

Ro

ad

Dra

in

Cu

lver

t

Fo

un

dat

ion

Sig

n

So

il

Pip

elin

e

Sid

ewal

k

Dem

oli

tio

n

Po

ol

TV

Fib

er

Str

eet

Sp

rin

kler

Ter

mit

e

Lo

gg

ing

Bri

dg

e

Gu

ard

rail

Mar

ine

Cu

rb

Fo

rest

ry

Oth

er

Consent Agenda Top 3 Parishes By Nature of Work

April 20124

23

45

2

98

9

48

5

31

0

98 15

77

34

0

36

3

35

6

19

8

10

3

0

200

400

600

800

1000

1200

1400

1600

Water

Electric

Sew

er

Telephone

EBR LAF ORL

Consent Agenda Top 3 Parishes Update %

April 201218

.1%

4.6% 6.

9%

33.6

%

18.8

%

3.1%

10.5

%

24.1

%

15.8

%

3.5%

11.7

%

21.2

%

15.7

%

3.9%

9.9%

18.2

%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

2011 Sep

2011 Dec

2012 Feb

2012 Apr

EBR LAF ORL TOTAL

Consent Agenda # Of Calls By Type Of Caller

April 201229,7

51

9,6

74 4,2

81

1,8

80

802

267

116

44

198

0

5,000

10,000

15,000

20,000

25,000

30,000

Consent Agenda Forestry/Logging Ticket History

2006-Apr 201211

7 158 20

4

867

726

977

650

100

200

300

400

500

600

700

800

900

1,000

2006

2007

2008

2009

2010

2011

2012

Consent Agenda Email%

2003/2004/2005/2006/2007/2008/2009/2010/2011/Apr 2012 46

.80%

53.4

0%

57.9

0%

60.2

5%

67.3

1%

69.2

9%

69.0

9%

70.5

3%

86.4

0%

87.8

3%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

Consent Agenda % I-TIC

2004/2005/2006/2007/2008/2009/2010/2011/Apr 201232

.7%

43%

58.8

%

59.8

6%

61.6

0%

59.5

1%

62.7

6%

64.4

0%

61.9

3%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Consent Agenda I-TIC Locate Requests

11,1

9626

,263

24,2

5831

,537

27,8

29

10,7

8524

,087

24,3

9231

,805

25

,55

2

14,1

6328

,634

31,9

8738

,626

29

,21

1

15,0

7928

,823

33,7

86 33,1

312

8,2

16

16,4

6225

,854

32,9

83 35,5

39

18,1

6230

,214

36,9

6237

,297

17,0

4629

,781

34,9

3433

,500

19,0

6228

,996

35,6

7940

,521

14,0

6528

,240

34,3

7936

,637

18,6

8628

,613

33,2

1130

,229

19,9

7123

,966

32,7

7926

,534

20,2

1023

,456

29,2

4023

,460

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

2005 2009 2010 2011 2012

Consent Agenda811 Percentage

38% 40

%41

%40

%4

1%

35%

40%

41%

41%

41

%

33%

38%

38%

41%

41

%

33%

41%

38%

41%

41

%

31%

36%

41%

41%

40%

32%

34%

39%

39%

40%

35%

36%

41%

40%

55%

33%

38%

41%

40%

60%

35%

41%

40%

38%

51%

33%

36%

43%

38%

50%

36%

41%

41%

40%

51%

41%

43%

46%

41%

46%

34%

38%

40%

40%

45%

41

%

0

0.1

0.2

0.3

0.4

0.5

0.6

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

YT

D

2007 2008 2009 2010 2011 2012

Consent AgendaMotion to Adopt

• Membership Report• General Manager’s Report• Forestry/Logging Ticket History

Financial Report

• Financial Overview . . . Mr. Charles Carney & Mr. Paul Blouin

Financial OverviewBudget Versus Actual April 2012

979,

502

1,19

0,69

3

1,11

6,96

0

952,

361

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

Income Expense

Budget Actual

Financial Report April 2012

• Total Current Assets . . . Mr. Paul Blouin

Louisiana One Call Total Current Assets

Annual History 2000 - 2011

2,2

55,4

52

1,7

26,6

82

1,6

41,4

99

1,6

32,8

91

1,6

23,7

74

1,4

22,3

14

1,1

26,6

89

924,0

25

759,5

12

798,6

21

811,4

95

679,6

47

Dec00

Dec01

Dec02

Dec03

Dec04

Dec05

Dec06

Dec07

Dec08

Dec09

Dec10

Dec11

NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).

Louisiana One Call Total Current Assets

Dec 2011 - Dec 2012

2,255,452

2,290,548

2,358,422 2,300,580

2,1

44

,67

42,000,000

2,050,000

2,100,000

2,150,000

2,200,000

2,250,000

2,300,000

2,350,000

2,400,000

De

c

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

Louisiana One Call Total Current Assets

2000 – April 2012

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets

Accounts ReceivableJanuary 2011 – December 2011

0

50,000100,000

150,000

200,000

250,000300,000

350,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 250,272 251,334 311,962 272,553 294,568 302,895 264,649 319,391 288,066 245,970 209,840 184,281Amount Rec’d 250,272 251,334 311,962 272,553 294,568 302,895 264,649 319,326 288,018 245,854 209,749 183,574% Outstanding 0% 0% 0% 0% 0% 0% 0% .02% .02% .05% .04% .38%

Accounts ReceivableJanuary 2012 – December 2012

0

50,000

100,000

150,000

200,000

250,000

300,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 220,527 209,087 243,755 239,558Amount Rec’d 219,998 207,924 237,876 143,475% Outstanding .24% .56% 2.41% 40.11%

Financial Report

• Estimated Call Volume . . . Mr. Paul Blouin

Louisiana One CallEst vs Act-Incoming

2011/Apr 2012

0

20000

40000

60000

80000

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% -0- -17% -14% -19% +2% -1% -2% -9%YTD -17.1%

Louisiana One CallEst vs Act-Outgoing

2011/Apr 2012

0

50000

100000

150000

200000

250000

300000

350000

Estimated Actual

MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10%YTD -14.6%

Louisiana One CallIncoming Call Volume

209,411

178,874160,000

170,000

180,000

190,000

200,000

210,000

220,000

Incoming

2011 2012

Through April 2012, Incoming Call Volume is 17.1% below 2011

Louisiana One CallOutgoing Call Volume

1,091,578

932,646850,000

900,000

950,000

1,000,000

1,050,000

1,100,000

1,150,000

Outgoing

2011 2012

Through April 2012, Outgoing Call Volume is 14.6% below 2011

May 31, 2012Board Meeting

• Adopt Annual Meeting Minutes• Adopt March 22, 2012 Board

Meeting Minutes

Adopt Corporate Bylaws Proposed Amendments

• Mr. Paul Blouin & Board of Directors– Discussed Proposed Amendments to Bylaws Jul &

Sep 2011 and Jan/Feb/Mar 2012.– Agreed to Proposed Amendments to Bylaws for

letter to be sent to members for notification of amendments Mar 22, 2012.

– Letter with Proposed Amendments to Bylaws mailed to members Apr 12, 2012

– Bylaws Proposed Amendments to be adopted at the May Board Meeting.

May 31, 2012Board Meeting

• Review Board Governing Policy 6400.00

• Review Board Governing Policy 6402.00

President’s Report

• One Call Concepts Contract Renewal– Expiration December 2012

President’s Report

• LA Damage Prevention Summit Update• Spring SOCS Meeting Update• July Planning Session

– Perdido Beach Resort…Orange Beach, AL– July 19-22– 19th Check in/Reception 7:00p.m.– 20th Breakfast 8:15a.m.

• Planning Session 9:00a.m. – 5.00p.m.• Lunch 12:00p.m. – 1:00p.m.• Dinner Cruise 6:00p.m. – 8:00p.m.

– 21st Breakfast 8:15a.m.• Board Meeting 9:00a.m. – 12:00p.m.• Lunch after meeting/Paul will decide where• Dinner @ Voyagers in hotel 6:00p.m. – 9:00p.m.

– 22nd Check out

May 31, 2012Board Meeting

• New Business– Legislative Update– Board Committee Reports

May 31, 2012Board Meeting

• Executive Session

May 31, 2012Board Meeting

• Closing Remarks . . .Mr. Charles Nelson

May 31, 2012Board Meeting

• Adjourn

Adjourn