Board Meeting May 23, 2013. May 23, 2013 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities, the.

Board MeetingMay 23, 2013

May 23, 2013Board Meeting

The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’

facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent

damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.

Welcome, Remarks, Introductions . . . Mr. Charles Nelson

The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.

This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

AgendaMay 23, 2013

• Call to Order• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes• Adopt March 21, 2013 Board Meeting Minutes• Review Governing Policy• Break• Executive Director’s Report• New Business• Executive Session• Closing Remarks• Adjourn

Consent AgendaMembership Report

1987 - 2013

Corporate & Political Entity Members

990954911898861840800774744

52246843339436134631025120813188

580

639

706

10231020

10441040

0

200

400

600

800

1000

1200

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

20

13

Consent Agenda Top 10 Calls By Parish

April 20135

05

7

34

96

33

90

29

29

25

79

23

31

22

34

19

63

17

49

16

32

0

1000

2000

3000

4000

5000

6000

EB

R

Lafa

yett

e

Orl

eans

St.

Tam

man

y

Cad

do

Jeff

erso

n

Cal

casi

eu

Ou

achi

ta

Tang

ipah

oa

Asc

ensi

on

Consent Agenda Nature of Work

April 201376

44

5112

4842

4246

4209

3324

2881

2462

2010

2000

1014

1007

940

722

623

558

386

343

337

311

231

177

131

106

79 58 43 39 31 28 18 17

4689

0

1000

2000

3000

4000

5000

6000

7000

8000

Wat

erE

lect

ric

Sew

erTe

leph

one

Cab

leG

asLa

ndsc

ape

Fenc

eR

oad

Ditc

hD

rain

Sig

nFo

unda

tion

Cul

vert

Fibe

rS

oil

Dem

oliti

onP

ipel

ine

Sid

ewal

kP

ool

Str

eet

Spr

inkl

erTe

rmite

Logg

ing TV

Bri

dge

Mar

ine

Cur

bG

uard

rail

Gra

ding

Fore

stry

Gen

erat

orO

ther

Consent Agenda # Of Calls By Type Of Caller

April 201331,837

10,576

4,710

1,977

835

355

124

38

216

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Consent Agenda Email%

2010/2011/2012/Apr2013

70.53% 86.40%

87.70%

88.08%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

2010

2011

2012

2013

Consent Agenda % I-TIC

2010/2011/2012/Apr2013

62.76%

64.40%

62.80%

62.43%

61.00%

61.50%

62.00%

62.50%

63.00%

63.50%

64.00%

64.50%2010

2011

2012

2013

3/1/13 – 4/30/13

ACCOUNTING/PAYMENT 0

ADMINISTRATIONS 13

COMPLAINT 0

MEMBER SERVICES 0

OPERATIONS 8

SERVICE REQUEST 0

SPAM 7

OTHER 0

TEST 1

TOTAL 29

HELP DESK REPORTMay 23, 2013

Consent AgendaMotion to Adopt

• Membership Report• General Manager’s Report• Help Desk Report

Financial Report

• Financial Overview . . . Mr. Charles Carney

Income and Expense for Month

YTD Income and Expense

Non Contractor Expenses

Cost Per Incoming Call

Louisiana One CallOut-In Ratio

Financial Report April 2013

• Total Current Assets . . . Mr. Charles Carney

Louisiana One Call Total Current Assets

Annual History 2000 - 2012

2,0

89,2

06

2,2

55,4

52

1,7

26,6

82

1,6

41,4

99

1,6

32,8

91

1,6

23,7

74

1,4

22,3

14

1,1

26,6

89

924,0

25

759,5

12

798,6

21

811,4

95

679,6

47

Dec00

Dec01

Dec02

Dec03

Dec04

Dec05

Dec06

Dec07

Dec08

Dec09

Dec10

Dec11

Dec12

NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).


Dec 2012 - Apr 2013

2,0

89,2

06

2,1

29,8

43

2,1

20,1

78

2163507

2,0

30

,46

6

1,950,000

2,000,000

2,050,000

2,100,000

2,150,000

2,200,000

De

c

Ja

n

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

No

v

De

c

NOTE: April-$201,559.76 payment to 2g Marketing ($133,041difference from March Assets)


2000 – Apr 2013

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets

Accounts ReceivableApril 2013

0

50,000

100,000

150,000

200,000

250,000

300,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 235,006 216,154 252,420 265,721 Amount Rec’d 233,975 214,113 207,023 122,286% Outstanding .44% .94% 18% 54%

Financial Report

• Estimated Call Volume . . . Mr. David Frey

Louisiana One CallEst vs Act-Incoming

2012/Apr 2013

0100002000030000400005000060000

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY +2% -1% -2% -9% -4% -11% -13% -16% -7% +2% -3% -17% +15% +7% +2% +5%YTD +7%

Louisiana One CallEst vs Act-Outgoing

2012/Apr 2013

0

50000

100000

150000

200000

250000

300000

350000

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

JAN

FE

B

MA

R

AP

R

MA

Y

JUN

JUL

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY +2.3% -2% -6% -10% -18% -0- -11% -15% -4% +5% -1% -17% +17% +7% +2% +5%YTD +8%


• Adopt 2013 Annual Meeting Minutes

• Adopt March 21, 2013 Board Meeting Minutes


• Review Board Governing Policy 6502.00 - “Approval Levels for Contracts”

BREAK

• 11:00 – 11:15

Executive Director’s Report

• LA Damage Prevention Summit Update– April 22-24, 2013

• Spring SOCS Meeting Update– April 24-26, 2013

• Charles Nelson, Charles Carney Attended


• LOC Board Planning Session– June 19, 20-Lod Cook-LSU Campus– Wednesday

• Meet for Lunch-11:00 A.M.-Acme Oyster House• Board Meeting 1:00-5:00 P.M.• Galatoire’s-6:30 P.M.

– Thursday• Breakfast in Meeting Room-8:00 A.M.• Planning Session-9:00 A.M.• Lunch in Meeting Room-12:00 P.M.• Planning Session-1:00 P.M.• Adjourn-5:00 P.M.• Dinner TBA


• Louisiana One Call Board Meeting– September 24, Royal Sonesta-New Orleans– Tuesday 24th

• Meet for Lunch-11:00 A.M.-Desire, Royal Sonesta• Board Meeting 2:00 P.M.-5:00 P.M.• LOC Board Dinner 24th-Bourbon House 6:00 P.M.

• One Call Concepts Technology Conference– Wednesday 25th

• Conference-All Day (Breakfast/Lunch provided)• One Call Concepts Reception after meeting• Board Dinner 25th-Pelican Club 7:00 P.M.

– Thursday 26th

• Conference-Morning Only (Breakfast provided)


• Dig Law Advisory Committee Update


• New Business


• Executive Session


• Closing Remarks. . .Mr. Charles Nelson


• Adjourn

Adjourn

Board Meeting May 23, 2013. May 23, 2013 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities, the.

Documents

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