Customer journey canvas B MI © Business Models Inc • Customer needs • Key moments • Solutions Emotional impact Persona _____________________________________________________
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Customer journey canvasBMI
© Business Models Inc
• Customer needs
• Key moments
• Solutions
Emot
iona
l im
pact
Persona _____________________________________________________
Related Documents
![BM1弾 カードチェックリスト · 2020-06-17 · 1.89 d bmi-scp4[cp1 c] bmi-scp8[cp] bmi-hcpi bmi-scps[cpi a bmi cl bmi-scpi c] bmi-scp5[cp] c] bmi-cpi [cpi 12 bmi-cp2tcp]](https://static.cupdf.com/doc/110x72/5f0d11867e708231d43885ac/bm1-fffffff-2020-06-17-189-d-bmi-scp4cp1-c-bmi-scp8cp.jpg)
