BMC Software confidential. BMC Performance Manager Will Brown
Jan 11, 2016
BMC Software confidential.
BMC Performance Manager
Will Brown
BSM Architecture Diagram
FilterNormalizeCorrelate> Root Cause
Business impact and importance
PhysicalLogicalDependencies
PrioritizeAutomateNotifyEscalate
A Route to Value for Business Service Management
What is Driving Change?
› Resource Constraints
› Regulatory Implications
› Slow Growing IT budgets (2-4%)
› Industry Technological Advances
› Reducing Complexity
*Ray Paquet, Gartner, March 2005
“70% of IT budgets are spent on maintenance and operations, only 30% on value-add activities” *
Operational Efficiency
Value
BMC ApproachThe Next Step in Management Evolution
Capabilities
PATROL EXPRESS
PATROL CLASSIC
A single, integrated solution that brings together the robustness of PATROL classic with the ease of use and implementation of PATROL Express.
Enterprise Event Integration
Service Level Management
Advanced Troubleshooting
Up/Down Detection
Intelligent Automation
Performance Monitoring
Administration & Configuration
BMC Performance Manager Components
BMC PortalSingle interface with PATROL Express ease of use
•SIM Portal –select to install, seamless integration with BMC Portal, view business elements•BMC Performance Manager Portal – PE and PATROL data, Configure PE Elements and leverage namespace of Console Server•Other Portals…BMC Performance Manager
Centralized and simplified configuration, reporting and distribution
•RSM –configuration, administration, data collection, •Dynamic provisioning of LLP – provisioning happens under the covers, user get to schedule provisioning•Common data repository for reporting and analysis – centrally stores managed information and BMC Performance Manager configuration information
Managed SystemsFlexible data collection
•Agentless - using standard communication protocols: PerfMon, WMI, rstatd, Secure Shell (SSH), SNMP, HTTP/HTTPS, SQL*NET, Ping, DNS•Lightweight Local Presence – minimum presence needed to gather data in specific cases
ConfigurationConfiguration
ReportingReporting
Managed NodeAGENTLESS
Managed NodeAGENTLESS
Web
Bro
wser
BMC
Porta
l Ser
ver
Man
aged
Sys
tem
s
BMC Performance Manager Portal
BMC Performance Manager Portal
SIM Portal SIM Portal
Other PortalsOther Portals…
DeploymentDeployment
Managed NodeLIGHTWEIGHT
LOCAL PRESENCE
Managed NodeLIGHTWEIGHT
LOCAL PRESENCE
Managed NodePATROL Agent (via Console
Server)
Managed NodePATROL Agent (via Console
Server)
Collection
Q2 2005 Q3 2005Q1 2005 Q4 2005 Q1 2006 Q2 2006
High-Level Roadmap
SDKSDK
Continued delivery/support of PATROLContinued delivery/support of PATROL
Visualization Release
Users can view PATROL 7, PATROL Express, SIM - information in the BMC Portal. (4/05)
Visualization Release
Users can view PATROL 7, PATROL Express, SIM - information in the BMC Portal. (4/05)
License Consolidation
Single functional license across all BMC Performance Manager products (7/05)
License Consolidation
Single functional license across all BMC Performance Manager products (7/05)
Data Integration ReleaseLeverages existing investment in PATROL by centralizing data, reporting, and threshold management (12/05)
Data Integration ReleaseLeverages existing investment in PATROL by centralizing data, reporting, and threshold management (12/05)
Native BMC Performance Manager Solutions
Dynamic deployment based on user needs; no more dependencies on PATROL (12/05 ->)
Native BMC Performance Manager Solutions
Dynamic deployment based on user needs; no more dependencies on PATROL (12/05 ->)
Native SolutionsNative Solutions
One ViewOne View
One LicenseOne License
One ArchitectureOne Architecture
Allow users to build native applications (8/05)
Allow users to build native applications (8/05)
BMC Performance ManagerUpgrade Plan
Three Transitional Phases
› Visualization Customers can view their PATROL 7 and SIM data in the BMC
Portal console along side their PATROL Express data
› Data Integration Data collected via PATROL 3/7 is stored in the same common
repository; PATROL Express reports and event management are seen as one regardless of where the data is collected
› Final Transition BMC Performance Manager Applications are deployed to fully
exploit the features of BMC Performance Manager infrastructure Remote / agent-less monitoring where possible
Custom KMBMC Performance Manager SDK (Customer, Partner Access)
Migration – Protecting Current Investment
PATROL Central Operator (Win,Web)
BMC Portal
PATROL for Windows, Unix, Linux
BMC Performance Manager for Servers
PATROL for Oracle, DB2, Sybase, SQL Server
BMC Performance Manager for Databases
PATROL for SAP, Siebel, Oracle Apps, J2EE…
BMC Performance Manager for SAP, Siebel…
KM and Threshold BMC PerformanceConfiguration ManagerAUTOMATICAUTOMATIC
BMC Performance ManagerCustomer Impact - Visualization
› Associate existing PATROL 7 console with BMC Performance Manager
› Use existing PATROL 3/7 tools to configure and deploy PATROL Knowledge Modules and Agents
› Existing PATROL 3/7 for threshold management, event integration, and reporting
› No need to uninstall or re-configure PATROL Agents or Knowledge Modules
› The “visualization” release does not integrate with PATROL 3
The “Visualization” Release04/05
BMC Performance ManagerArchitecture - Visualization
Tier 1 - Portal
Tier 2 – RSM(s)
Tier 3 Managed Node
Web Browser
Common Repository
Common Repository
Remote Service
Monitoring
Remote Service
Monitoring
Managed node
Managed node
PATROL Agents
PATROL Agents
Visual integration
SIM
Port
al
PA
TR
OL
Port
al
Oth
er
Port
als
BMC Portal
PATROL Central
Architecture
BMC Performance ManagerCustomer Impact - Data Integration
Centralized threshold management and reporting for both PATROL KM data and PATROL Express data
No need to uninstall or re-configure PATROL Agents or KM’s
Leverage “migration” wizard to associate PATROL Agents and KMs to BMC Performance Manager (RSM)
Migration of threshold configuration / event integration is optional.
Customer can leverage PATROL Express ad-hoc reporting
Use existing PATROL 3/7 tools to configure PATROL KM’s and Agents
The “Data integration” Release12/05
BMC Performance Manager Architecture
Tier 1 - Portal
Tier 2 – RSM(s)
Tier 3 Managed Node
Web Browser
Remote Service
Monitoring
Remote Service
Monitoring
Managed node
Managed node
PATROL Agents
PATROL Agents
SIM
Port
al
PA
TR
OL
Port
al
Oth
er
Port
als
BMC Portal
PATROL
Visual integration
Long term sum. data Long term sum. data
Med. term sum. data Med. term sum. data
Near real-time raw data Near real-time raw data
BMC Reporting Client
Data integration
Reporting ServerReporting Datastore
Reporting ServerReporting Datastore
PSL Sec BSM BPMAgent RSM P7
BMC Performance Manager Customer Impact - Final Transition
PATROL Classic is still supported but not required
Managed nodes leveraging the “Data Integration” release still supported but not required
Knowledge Module and applicable managed node configuration are migrated from PATROL 3/7 to BMC Performance Manager
Migration of event integration from PATROL (PET / Common Connect) to BMC Performance Manager (iiWS) is required
Migration of PATROL Reporting environment for managed nodes managed by new BMC Performance Manager applications is required
Final Transition to BMC Performance Manager
2006
BMC Performance Manager Architecture
Tier 1 - Portal
Tier 2 – RSM(s)
Tier 3 Managed Node
Web Browser
Remote Service
Monitoring
Remote Service
Monitoring
Managed node
Managed node
PATROL Agents
PATROL Agents
SIM
Port
al
PA
TR
OL
Port
al
Oth
er
Port
als
BMC Portal
PATROL
Visual integration
Long term sum. data Long term sum. data
Med. term sum. data Med. term sum. data
Near real-time raw data Near real-time raw data
BMC Reporting Client
Data integration
Reporting ServerReporting Datastore
Reporting ServerReporting Datastore
ProvisioningProvisioning
LLPLLP
ProvisioningProvisioning
PSL Sec BSM BPMAgent RSM P7
BMC Performance ManagerWhat Does it Mean to You?
PROVIDES FLEXIBILITYPROVIDES FLEXIBILITY- Easy to use and implement- Automate Service Delivery Process
- Scale quickly to meet dynamic business management needs
INNOVATIVE APPROACHINNOVATIVE APPROACH- Industry standard protocols- On-Demand deployment
- Central view, configuration, administration, reporting
CREATES BUSINESS ADVANTAGECREATES BUSINESS ADVANTAGE- Lower cost of ownership (reduced administration and maintenance)
- Increased value
PROTECTS INVESTMENTPROTECTS INVESTMENT- Building blocks for BSM: more commonality & better integration
- Take advantage of current PATROL and technology investment
BMC Performance Manager is an innovative “End to End Systems Management Solution” that improves business performance and reduces cost by enabling IT to shift focus from maintenance and operations to performing value added tasks
What are the Next Steps?
› Continue developing well instrumented infrastructure, this is critical for successful BSM implementation
Implement BMC Portal to visually integrate SIM, PATROL and PATROL Express
Consider expanding to PATROL Express in areas of appropriate business importance
Continue PATROL implementation and expansion to maximize the benefits of current investment
Work with BMC representative to expand to management capabilities using BMC Performance Manager architecture