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Social Business: Technology? No, it’s all about Psychology! BLUG - 21/03/2013 - Leuven Social Business expeditie? Het platform werkelijk laten gebruiken!
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BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Apr 16, 2017

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Roland Driesen
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Page 1: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Social Business: Technology? No, it’s all about Psychology!

BLUG - 21/03/2013 - Leuven

Social Business expeditie?Het platform werkelijklaten gebruiken!

Page 2: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Research & Development Roland Driesen Introduction:

Page 3: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Your project lost in the snow?

Page 4: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Or on top of a great platform?

Page 5: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

3G

Page 6: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Will it blend?

Page 7: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Page 8: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 9: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 10: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Define your top

Page 11: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Innovators Early Adopters Early Majority Late Majority Laggards

Focus on 84% of the population

Page 12: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Focus on 84% of the population

Page 13: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with Why! - Simon Sinek Feeling

Page 14: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Page 15: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Your  why...

Page 16: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with Why! - Simon Sinek Feeling

...

Page 17: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Mister SharePoint

Page 18: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with Why! - Simon Sinek Feeling

WhyHowWhat

Page 19: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Start with why!What do you really want to achieve?

Focus gradually on 84% of the population

Select the correct project / system name

Page 20: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Assemble your team

Page 21: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Psychology or technology? Assemble your team

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 22: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

On a good day Behaviour

Competitive Demanding Determined Strong-willed Purposeful

Sociable Dynamic Demonstrative Enthusiastic Persuasive

Caring Encouraging

Sharing Patient

Relaxed

Cautious Precise

Deliberate Questioning

Formal

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 23: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

On a bad day Behaviour

Aggressive Controlling Driving Overbearing Intolerant

Excitable Frantic Indiscreet Flamboyant Hasty

Docile Bland

Plodding Reliant

Stubborn

Stuffy Indecisive

Suspicious Cold

Reserved

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 24: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

8 types based on 2 questions Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 25: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Think

Feel

Introvert Extravert

Two main axes Feeling

Page 26: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

InspireSupport

Ac1onStructure

Think

Feel

Introvert Extravert

Four core disciplines Feeling

Page 27: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

72 types after 25 questions Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 28: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

72 roles in your project Behaviour

© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Page 29: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Look into your own preferencesCheck http://connectingcolours.nl/

Create a team charterDetermine the preferences of your ambassadors and organization

Maintain the Four Colours PrincipleCreate a balanced team and software

Page 30: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 31: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Michael Sampson Implementation Approach

Page 32: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Michael Sampson Implementation Approach

Page 33: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Speak the same language

Page 34: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Getting Things Done (GTD) Behaviour

Page 35: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Getting Things Done (GTD) Behaviour

Input

Page 36: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Getting Things Done (GTD) Behaviour

Input

Is it actionable?

Yes

No

What is my next action? Does it take < then 2

minutes?

Trash

Ever

Archive

Do it!Yes

No

Delegate Defer on list

Project

Page 37: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Leave no input behind!Use Getting Things Done on all input

GTD = Collaboration Guidelines Make it a common language for collaboration and productivity

Page 38: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 39: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Choose the correct tooling

Page 40: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

ExtranetCollaboration

Intranet 2.0Intranet 1.0

Company

Person

Internal External

Knowledge management Tooling

Page 41: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

CommunitiesBookmarks

Profiles

BlogsForums

Wiki

ChartsApplications

Activities

StructureContentPolicies

Company

Person

Internal External

Knowledge management Tooling

Page 42: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Stay on your platform! Tooling

Page 43: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Deliver in existing clients Tooling

Page 44: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Integrate with ERP / HRM Tooling

put$

get$

change$

Page 45: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Xchange during meetings

Page 46: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Xchange during coffee

Page 47: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Xchange bucket list

Page 48: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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Xchange bucket list

Page 49: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Stay on your platform!IBM Connections or Microsoft SharePoint

Implement all four colours

Integrate Social Business with ERP

Embed all your tooling

Page 50: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 51: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

The last ingredient?

Page 52: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

3G

Technical delivery is the start Implementation Approach

Page 53: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

3G

Gamification is the driver Implementation Approach

Page 54: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 55: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 56: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

give and take

Page 57: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

give and take

Page 58: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Mexico City 1984

5.000 dollar support

Why give? Implementation Approach

Page 59: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

1935 ItalianEthiopian war

Why give? Implementation Approach

Page 60: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 61: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 62: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 63: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 64: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Gamification is the driver Implementation Approach

Page 65: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

Feeling: Why a Connections platfom? Behaviour: How to embed your platform Tooling: Platform, Clients, Integration Support: Keep it alive!

Page 66: BLUG Session 2013: Social Business: Technology? No, it’s all about Psychology!

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