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BlueBridge Networks LLC High Availability. Reliability. Security.
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BlueBridge Networks LLC High Availability. Reliability. Security.

Dec 21, 2015

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Page 1: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge Networks LLC

High Availability. Reliability. Security.

Page 2: BlueBridge Networks LLC High Availability. Reliability. Security.

Customer Centric

Honesty and Integrity

Best in Class

Continuous Process Improvement

Strategic Partnerships with Management

Guiding Principals

Page 3: BlueBridge Networks LLC High Availability. Reliability. Security.

Founded in January of 2004 BlueBridge Networks has grown to service over 100 of the region’s most prestigious organizations and businesses, establishing itself as an industry leader.

BlueBridge’s Service Level Agreements for uptime availability are Best in Class, and our performance continues to be among the best in the Region.

About BlueBridge Networks

Page 4: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge has been recognized for its outstanding contributions and achievements:

2009 NEOSA Tech Awards Best IT Service Company Finalist

2008 TEAM NEO Asset Creation Award Finalist 2007 NEOSA Tech Awards Best Emerging Company

Finalist 2006 SBN Rising Star in Innovation 2006 SBN Pillar Award (Philanthropy) 2005 COSE 10 Under 10

About BlueBridge Networks

Page 5: BlueBridge Networks LLC High Availability. Reliability. Security.

HVAC CRAC BTU UPS PDU RPP

NOC LAN WAN MAN MPLS PTP

Terms - Acronyms

Page 6: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge’s Cleveland Data Center and Managed services are both PCI-DSS Compliant and SAS 70 Type II certified.

Regulatory Compliance

Page 7: BlueBridge Networks LLC High Availability. Reliability. Security.

Tier 1 = Non-redundant capacity components (single uplink and servers).

Tier 2 = Tier 1 + Redundant capacity components.

Tier 3 = Tier 1 + Tier 2 + Dual-powered equipments and multiple uplinks.

Tier 4 = Tier 1 + Tier 2 + Tier 3 + all components are fully fault-tolerant including uplinks, storage, chillers, HVAC systems, servers etc. Everything is dual-powered.

Tier Datacenters

Page 8: BlueBridge Networks LLC High Availability. Reliability. Security.

The Cleveland Data Center rests upon anti-static 19" raised floor, and is constructed with two physical layers of concrete reinforced material.

Cleveland Datacenter

Page 9: BlueBridge Networks LLC High Availability. Reliability. Security.

Primary “A” and “B” Electrical Panels and Surge

Suppression Units

Main Distribution Panel “A” (MDPA)

Main Distribution Panel “B” (MDPB)

The Data Center is supplied by diversely distributed and surge protected utility power.

External Power Source Input(Utility + Generator + Generator)

Page 10: BlueBridge Networks LLC High Availability. Reliability. Security.

Primary “A” power source 500 kVA Mitsubishi 9800 Series UPS

Protected and conditioned power is supplied by Industrial class Uninterruptable Power Systems [UPS] boasting 940 Kilovolt amperes (kVA) of capacity, with expansion capabilities up to 2.1 Megawatts.

UPS Systems

Page 11: BlueBridge Networks LLC High Availability. Reliability. Security.

“A” Power Distribution

“B” Power Distribution

The UPS systems are supplied by diversely distributed and surge protected utility power.

“A” UPS Systems

“B” UPS Systems

MDPA

MDPB

Page 12: BlueBridge Networks LLC High Availability. Reliability. Security.

Primary “B” power sources Multiple150 kVA UPS Systems

Mistubishi150 kVA UPS

MGE150 kVA UPS (inset)

UPS Systems

Page 13: BlueBridge Networks LLC High Availability. Reliability. Security.

Power Distribution Units (PDU)

Page 14: BlueBridge Networks LLC High Availability. Reliability. Security.

“A” Power Distribution

“B” Power Distribution

Power is distributed from the UPS Systems to Power Distribution Units (PDU), strategically located throughout the Data Center.

UPS “A”

UPS “B”

Page 15: BlueBridge Networks LLC High Availability. Reliability. Security.

“A” Power Distribution

“B” Power Distribution

The UPS power is then diversely distributed to the customers’ collocated systems via the Power Distribution Units (PDU).

C

C

UPS “B”

UPS “A”

C

Page 16: BlueBridge Networks LLC High Availability. Reliability. Security.

The Power Distribution Units are equipped with a state-of-the-art proactive electronic monitoring system that will alert BlueBridge personnel of changes in electrical load levels for every individual branch circuit.

Powerware PowerXpert Gateway Proactive Infrastructure Monitoring

Power Monitoring Systems

Page 17: BlueBridge Networks LLC High Availability. Reliability. Security.

Fiber and telecommunications connectivity is diversely routed via separate physical building entrances, and diverse conduit paths into the Cleveland data center itself. Most of the major global carriers with large regional network footprints are fiber terminated directly inside of the BlueBridge Data Center.  All network services are distributed via an overhead multi-tier ladder rack system. • AT&T/SBC • Level3/ICG • American Fiber Systems • Global Crossing • XO • Time-Warner • Verizon Business • OneCommunity • Third Frontier

Telecommunications

Page 18: BlueBridge Networks LLC High Availability. Reliability. Security.

Redundant Networks

Page 19: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge operates disparate and redundant fiber optic networks on both East 13th street and Euclid Avenue fiber conduits. Internet connectivity is delivered on BlueBridge’s gigabit collocate backbone via redundant Cisco routers, switches, and firewalls in a high availability configuration with Gigabit connectivity to multiple Tier 1 Carriers.

BlueBridge’s network elements and security systems are monitored 24x7x365 for availability, traffic trends, irregular firewall activity and intrusion events by experts in its Network Operations Center based in Cleveland, Ohio.

Dedicated Internet Access

Page 20: BlueBridge Networks LLC High Availability. Reliability. Security.

Workgroup Recovery

• Easily accessible• Secure location• Available• Move key staff members• Continue business

operations while your permanent office space is restored.

Page 21: BlueBridge Networks LLC High Availability. Reliability. Security.

WGR Benefits

Piece-of-mind Mitigate brand damage Limit customer attrition Etc., during a business interruption.

Page 22: BlueBridge Networks LLC High Availability. Reliability. Security.

Technical Specifications

Shared or Dedicated Seats Wyse Thin Clients LCD Monitors VoIP Softphones VMware Virtual Desktops

Page 23: BlueBridge Networks LLC High Availability. Reliability. Security.

Vision of Virtualization

IT organization benefit when workloads are decoupled from hardware Increased availability, manageability

Long term, workloads will be increasingly dynamic

Virtualization is a key enabling technology to achieve this

Page 24: BlueBridge Networks LLC High Availability. Reliability. Security.

Types of Virtualization

Machine/Server Virtualization Desktop/Session Virtualization Application Virtualization

Page 25: BlueBridge Networks LLC High Availability. Reliability. Security.

Machine Virtualization

Hardware

OperatingSystem

Application Application

Application Application

Desktop

OperatingSystem

Application Application

Application Application

Desktop

OperatingSystem

Application Application

Application Application

Desktop

Page 26: BlueBridge Networks LLC High Availability. Reliability. Security.

Desktop VirtualizationRemote Desktop

Hardware

OperatingSystem

Application Application

Application Application

Desktop

Application Application

Application Application

Desktop

Application Application

Application Application

Desktop

Page 27: BlueBridge Networks LLC High Availability. Reliability. Security.

Application Virtualization

Hardware

OperatingSystem

Application Application Application ApplicationApplication

Desktop

Page 28: BlueBridge Networks LLC High Availability. Reliability. Security.

Utility Power is backed by two diesel Generators with a capacity of 2.1 Megawatts and 1.7 Megawatts and are controlled by redundant ASCO Auto transfer switches.

The 2.1 Megawatt diesel generator is supplied by a fuel supply of 6,800 gallons and the 1.7 Megawatt diesel generator has a fuel capacity of 8,800 gallons.

Caterpillar 2.1 Megawatt Diesel Generator

Generator Systems

Page 29: BlueBridge Networks LLC High Availability. Reliability. Security.

Auto Transfer Switches

Redundant (A+B) ASCO auto transfer switches instantaneously failover the external power feed to generator power should utility feeds drop below acceptable levels.

Generator Systems

Page 30: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge supplies the regions 911 Emergency Services Response Center with backup generator power.

BlueBridge customers enjoy an advantage over other data centers due to a priority status conferred upon BlueBridge by refueling providers.

Generator Systems

Page 31: BlueBridge Networks LLC High Availability. Reliability. Security.

Constant temperature and humidity control is maintained by 300 tons of HVAC cooling, distributed via a pressurized downdraft system under 19” of raised floor.

Liebert 20 ton HVAC Units

Environmental Systems

Page 32: BlueBridge Networks LLC High Availability. Reliability. Security.

Fenwal AnaLASER HSSD

The air sampling system is capable of detecting particles of combustion as low as 0.0015%/ft (0.005%/m), which is 2000 times more sensitive than conventional smoke detectors. 

The higher sensitivity of the detector allows it to detect low energy fires even in high airflow environments, which tend to dilute smoke concentrations. 

The Cleveland Data Center is protected by a state-of-the-art laser air sampling fire detection technology, backed by a pre-action, double interlocked dry pipe fire protection system.

Environmental Systems

Page 33: BlueBridge Networks LLC High Availability. Reliability. Security.

Network Operations Center (NOC) 24x7x365 Monitors the security and video systems Provides access control for physical security. Physical patrols of the data center occur on a regular basis around the clock.

Security

Page 34: BlueBridge Networks LLC High Availability. Reliability. Security.

BlueBridge’s state-of-the-art security system Maintains access control to authorized personnel via proximity card and key pad at all data center entrances. Monitored by two redundant and geographically diverse monitoring centers, as well as the BlueBridge NOC. Video surveillance is applied at every entrance and throughout the data center facility. Recorded archives are maintained for a minimum of 90 days.

Security

Page 35: BlueBridge Networks LLC High Availability. Reliability. Security.

Uniformed lobby security guards control access to the building entrances and elevators after hours, on weekends, and holidays. There is no access to the 5th floor and data center off hours that is unescorted. Regular patrols of the entire building occur after hours, weekends and holidays.

Security

Page 36: BlueBridge Networks LLC High Availability. Reliability. Security.

THANK YOU!