BLSD - VOIP Cisco Unified Communications System V. O. I. P. = Voice Over Inter Protocol BLSD - Cisco Unified Communications System use internet connections for voice communication connect using a PC / Mac computer or VOIP phone “unlimited” internal connections possible at one time no cost if computer to computer
Blsd voip level 1 key skills
Jun 19, 2015
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BLSD - VOIP Cisco Unified Communications System
V. O. I. P. =
Voice Over Internet Protocol
BLSD - Cisco Unified Communications System
- use internet connections for voice communication
- connect using a PC / Mac computer or VOIP phone
- “unlimited” internal connections possible at one time
- no cost if computer to computer
CISCO Unified Communications System
1. Making calls :
BLSD INTERNAL calls: dial the four digit extension
EX: dial 1001 = D.O. reception
NOTE: call secretary of site they’ll connect you
ALL EXTERNAL calls: dial 9 , then the number
NOTE: if all outgoing land lines are used, you will be prompted to try again later
CISCO Unified Communications System
2. Using SOFT KEYS :
- 4 buttons below screen
- input options change with call mode placing a call, receiving a call, etc.
- scroll through options using MORE key
CISCO Unified Communications System
3. Placing a call on HOLD :
- local hold for the handset being used
- unable to retrieve that call anywhere else
- useful for pausing during a conversation
- use SOFT KEYs to resume call
CISCO Unified Communications System
4. PARKING a call :
- used when intended recipient is not near to the handset where call was recieved
- allows for call pickup on any CISCO phone
- scroll through SOFT KEYS , choose PARK
- note the park bay designated on screen: 711, 712 , 713 , 714
- parked calls signal every 60 seconds
CISCO Unified Communications System
5. TRANSFER a call :
- select TRANSFER from soft keys
- follow prompt and enter the intended receiver’s extension number
- then you have TWO OPTIONS :
- select TRANSFER- key in extension #- Consult with the intended receiver
CISCO Unified Communications System
Option 1: Consult Transfer:
Caller is waiting
CISCO Unified Communications System
Option 1: Consult Transfer:
press TRANSFER to connect caller & intended receiver
CISCO Unified Communications System
Call received
on CISCO system
Option 2: Direct Transfer:
CISCO Unified Communications System
- select TRANSFER - key in extension #
press TRANSFER to connect
Option 2: Direct Transfer:
CISCO Unified Communications System
LOCAL SERVICES :
Lists the following:
Missed CallsPlaced CallsReceived CallsLocal Directory
CISCO Unified Communications System
REMOTE ACCESS TO VOICEMAIL
1. Dial your school site local 2 digit prefix followed by 00 EX 6507 would dial 6500
2. Follow the prompts : a) enter your extension number and press #
b) enter your password and press #
3. Access your voicemail
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